“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.
We are looking for a highly driven and motivated “People Operations Project Manager - Rider Operations” for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the rest of the stakeholders.
About the job:
You will be based in Singapore and will report to the Rider Experience Lead. Your role is to help the Rider Operations team set up the CPF contribution operations ahead of new regulations in late 2024.
Responsibilities:
- Map out process flows to successfully pay riders in compliance with CPF regulations
- Set up and test internal systems to make CPF payments
- Map potential areas of risk and create SWOT analysis
- Redesign payslip system for foodpanda’s rider fleet
- Closely managing and driving projects, roadmaps, milestones, timelines and achievements
- Coordination and completion of projects on time within budget and within scope
- Set deadlines, assign responsibilities and monitor and summarize the progress of projects
- Develop a detailed project plan to monitor and track progress
- Perform risk management to minimize project risks
- Ensure compliance with statutory requirements e.g. CPF, IRAS, MOM, NS, and all other government-related claims
Requirements:
- Bachelor’s degree in any discipline
- Minimum 2-3 years of working experience in the tech industry. Applicants with minimal work experience but outstanding academic or co-curricular records are welcome to apply
- Strong analytical skills are a must
- Strong project management skills, ability to manage multiple workstreams in parallel, plan for projects, manage own time and priorities
- High proficiency in Microsoft Excel and PowerPoint skills is a must
- Data-oriented with strong attention to detail, SQL is an ideal bonus
- Analytical thinker who can slice and dice data to build business cases
- Excellent stakeholder management, communication and influencing skills
- Robust understanding of People processes
- Strong understanding of Human Resource anatomy including functional areas and systems
- Experience in HR systems implementation
- Must be well-versed in Singapore’s labour law and relevant legislation
- Strong business acumen and design thinking capabilities
- Immediate availability is preferred
What we offer
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.
