Job Description:-
Overall responsible for the planning and coordination of project development works from conceptualization, design, construction t..
Job Description:-
Overall responsible for the planning and coordination of project development works from conceptualization, design, construction to completion within established budget, schedule and quality standards
Co-ordinate and liaise with vendors, partners, support staff and/or the relevant government authorities to achieve project deliverables and for the successful accomplishment of the business goals
Manage Services Rollout/Deployment – Using professional project management tools and processes as well as defined services rollout/deployment processes
Engages and coordinates service provider groups and SMEs to plan, coordinate and implementations.
Complies with project management quality standards for scope, schedule, resource, communication, risk and issue and quality management
To oversee the implementation of the project quality plan
Handle multiple projects and work within tight schedules
To assist in the settlement of the project final accounts at the end of the contract
Acts as single point of contact for agency customers for transition and transformation services
Coordinates team resources, resolves conflicts, manages performance, and ensures propositions and plans successfully reflect contract parameters, company’s policy and capability
Ensure SLA’s are achieved and client expectations are met (or exceeded)
To build services relationships with clients and rollouts
Attend client service review meetings; areas covered will include performance reports, customer service improvements, quality and processes
Informs customers and service desk service on maintenance windows, coordinates scheduling, and resolves conflicts
Capable of working in an international environment with virtual teams
Job Requirements:
A degree in Engineering or related;
5 years management experience of technical professionals or Project Management experience
Possess excellent planning and organization, interpersonal and communication, and problem-solving skills
A good track record in completed MEPCM projects preferable
Ability to coordinate and lead matrixed and diverse teams & work independently with a high level of initiatives
Strong professional communications
Service Delivery Management experience is an added advantage plus
Understand and adhere to the MEPCM values
Act in accordance with industry/professional ethics maintaining professionalism at all time
Contribution and effort is aligned to organizational objectives
Comply with all company HSE systems and procedures relevant to the role, in accordance with local documented HSE responsibilities and accountabilities. No work-related injuries, illnesses or adverse environmental outcomes due to incorrect or inadequate application of systems or procedures
Participate in performance development discussions with manager initiating and managing own personal development with all CPD requirements met
Work co-operatively and collaboratively willingly accepting share of workload and helping others when required
