Total 1 job vacancies by Uems Solutions Pte. Ltd.

Does creating unforgettable experiences for others appeal to you?

Become a White Glove Concierge in Singapore's Premier Business District

Who We Are:

We are a leading concierge service in the heart of Singapore's dynamic business district. We're dedicated to exceeding expectations and fostering a welcoming atmosphere for our discerning clientele.

Who You Are:

• You have good customer service skills and a genuine passion for meeting new people
• You project a polished and professional demeanour, leaving a lasting first impression.
• Whether in the driveway, lobby or concierge area, you maintain an elegant presence while offering warm and attentive service.
• You possess a keen eye for detail and a talent for anticipating guest preferences, ensuring a truly personalized touch.
• You are a problem-solver at heart, adept at resolving tenant concerns efficiently and leveraging feedback to continuously improve service satisfaction.
• A local area expert, you can share insightful recommendations on dining, attractions, and sporting events, catering to diverse cultural needs.
• You excel in building rapport and fostering strong relationships with tenants, even within a short timeframe.
• You're comfortable dealing with different cultural nuances of people from around the world.
• You're a team player, always ready to lend a hand with additional duties when needed.

What You Do:

• Be the first point of contact for our valued clients, providing exceptional service and personalized attention.
• Manage access to all the properties, keeping all security protocols and SOPs in line with directives.
• Coordinate well with other teams and colleagues to ensure a seamless service is provided to each and every client and visitor, regardless of time of day.
• Anticipate needs and proactively provide solutions, ensuring a stress-free experience for our clients.
• Build meaningful relationships with regular tenants by showing genuine interest and concern, and recording personal guest preferences for a better service experience

What We Offer:

• A competitive salary and benefits package
• The opportunity to work in a dynamic and fast-paced environment.
• Be part of a team dedicated to providing exceptional service.
• The chance to develop your skills and knowledge within the premium service industry.