Total 2,728 command center analyst job vacancies in Business Management / Project / Planning category in Singapore

A) Data Analytics:

1. Participate in data projects for Investment Advisory and Products team

2. Gather requirements, collaborate with stakeholders on user journeys, perform data validation, ensure data integrity

3. Using data-driven approach to drive insights and support MIS and sales management strategy

4. Perform regular and ad-hoc data analysis on Advisory Sales and Products attributes, depending on business needs and strategy

B) Business reviews and MIS:

1. Assist in preparation of regular updates and presentation materials for MIS and ad-hoc reporting purposes.

C) Drive productivity:

1. Improve strategy team’s productivity through workflow/process enhancements

2. Drive digital adoption by automating existing data extraction/maintenance tasks and processes.

Requirements:

• 2-5 years relevant working experience

• Proficiency in SQL, Tableau, MS Excel is a must

• Good in using MS office suite (e.g. ppt, word)

• Shows interest in wealth management space

• Excellent communication skills (verbal and written)

• Team player with strong interpersonal and leadership skills

• Strong numeric and analysis skills

Position

This position is for one of International Trade Business strategic programme aiming at providing innovative IT solutions to the front, middle and back offices in order to maintain position as a worldwide leader in international trade finance offering.

It is a multi years programme started in 2019 covering:

• Integration of systems with blockchain based trade and commodity finance platforms such as Komgo/Konsole/MarcoPolo and Trade Finance Registry
• Building a robust platform to support Global Commodity Trades
• Automation of processes through AI platform and usage of RPA

The solutions are jointly built in Paris and Singapore.

As your main responsibility, you will design, develop and document IT solutions, with a focus on the integration of Trade Finance applications (Finastra software product) into the enterprise application ecosystem.

You will ensure the performance of the delivered products and adherence with bank policies.

Main responsibilities

In close interaction with the projects stakeholders, you will

• Liaise with IT business lines for clarification and understanding of requirements.
• Draft functional specifications and solutions in collaboration with technical IT specialists and present functional aspects/impacts of changes/evolutions to the stakeholders.
• Customize the application, develop document templates and advices.
• Prepare test cases, conduct functional and non-regression tests.
• Deliver fully tested products on-time and with quality up to production.
• Support the technical development team on functional aspects.
• Provide Level 3 support and production roll-outs.
• Handle multiple projects at the same time.

Qualifications and Profile

Education

• Minimum degree holder in Accounting, Banking & Finance or Information Systems.

Functional Skills

• Around 3 years experience as a business analyst in banking/international trade finance domain.
• Knowledge with trade finance products like documentary credits/collections and guarantees.
• Proficient in analysis, functional design/specifications, testing/QA and presentations.
• Around 2 years experience working in Agile/Lean environment.
• Around 2 years experience working with software vendors.
• Knowledge with Fusion Trade Innovation (Finastra product) is a big plus.

Technical Skills

• Practical working knowledge of SQL.
• Practical working knowledge of application design tools such UML.
• Practical working knowledge of automated testing tools Selenium and HP ALM/UFT.
• Efficient working with Microsoft Office tools.

Other Professional Skills and Mindset

• Solid analytical and problem solving abilities.
• Good written and oral communication skills.
• Very good organization skill with attention to details.
• Strong perseverance and diligence towards attaining goals and effective time management.
• Willing to work on new topics and to collectively propose innovative solutions.
• Proactive.
• Team player mindset.
• Understanding and respect of cultural diversity.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that the business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write and document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

We have an exciting opportunity for a Business Analyst to join us in Singapore.

Job Description

• 3-5 years of relevant experience as technical Business Analyst
• Degree in Computer Science, Business, or related subject areas
• Experience in using Agile methodology in at least one full software or product development cycle
• Strong analytical, conceptualization, and problem-solving skills
• Experience in documenting FRD, sequence diagrams, API documentation
• Review QA test cases, verifying Dev fixes / enhancement, Customer Demos
• Good communication skills, with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply
• Background in public sector/government projects is Must

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognised by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

· At least 4 years of business analyst experience

· Hands on testing process (writing, executing and monitoring test)

· Database testing with query writing for data comparison

· Excellent communication skills

· Knowledge of all phases of IT system development and implementation life cycle

· Exposure on Agile and Waterfall project methodology

· Experience on UML Diagram, Flowchart, data flow diagram

· Capable to effectively interact with Business team

· Capable to effectively interact with Technical team

· Proactive with excellent verbal and written communication skills

Position

In a challenging and multicultural environment, we seek a Business Analyst to join our Corporate Banking IT Department (CBI), in charge of the International Core Banking System (ICBS).

This information system is deployed in 26 entities around the world. The main features of this information system consist of payments & cash management, loans & deposits, international trade finance, guarantees, general expenses, reference data, limit and risk related systems.

The department is in charge of the core applications used by various departments in the bank: back offices, finance & accounting and compliance & risks.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support teams as well as the ability to work on multiple projects concurrently. The candidate will need to develop a good understanding of both IT systems and business processes.

Main responsibilities

• Propose solutions for the new requirements
• Provide estimation and planning for the daily work
• Manage communications with users and sponsors
• Write functional specifications for enhancements
• Prepare functional test cases and manage BA’s tests to validate the development of the solution
• Liaise with IT business lines for clarification and understanding of requirements.
• Manage functional risks and escalate with defined actions.
• Keep up-to date the existing documentation (presentation of the tool, use guide…)
• Communicate with deployment team for delivery via the release note and support team for support
• Provide and monitor 3rd Level application support under the team scope
• Organize Problem solving sessions to understand why we had issues in production
• Be pro-active to propose improvement on current application

Qualifications and Profile

• Minimum diploma/degree holder in accounting, banking, finance or IT.
• Minimum 8 years working experience in finance and/or business analyst in banking industry.
• Experience on IT applications related to Client Account management, Client statements & Client reporting is a plus
• Knowledge on financial accounting (IFRS norms) and financial reporting is a plus
• Good experience in all phases of the software development life cycle.
• Good experience in managing small to medium-sized projects (iterative or agile).
• Proficiency in working with SQL database queries.
• Strong analysis, problem solving skills
• Strong perseverance and diligence towards attaining goals with effective time management.
• Excellent communication and interpersonal skills
• Self-motivated and excellent team player.
• Strong experience in working with Microsoft Office tools.

Other Professional Skills and Mindset

• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Senior Business Analyst to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will work to implement new solution for the cash management system of the bank, working in a team with developers, PM, tech Lead and co-business analysts.

Responsibilities

Main roles:

• Propose solutions for the new requirements
• Manage estimation and planning for the daily work
• Write functional specifications for enhancements
• Prepare functional test cases and manage BAs’ tests to validate the development of the solution
• Manage functional risks and escalate with defined actions
• Setup framework to maintain/enhance governance of functional requirements/solutions, ensuring coherence in design and payment standards
• Keep up-to date the existing documentation (presentation of the tool, use guide…)
• Communicate with deployment team for delivery via the release note and support team for support
• Review completeness of functional documents, deliveries and production release
• Maintain product backlog
• Provide and monitor 3rd Level functional application support under the team scope
• Be pro-active to propose improvement on current application
• Guide and mentor less experienced team members to groom them for further developments

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support teams as well as the ability to work on multiple projects concurrently. The candidate will need to develop a good understanding of both IT systems and business processes.

Qualifications and Profile

• At least 8 years relevant business analyst experience preferably in Payment or Cash management domain.

Functional

• Strong knowledge in banking and cash management preferred
• Good knowledge on payment Clearing, payment file formats ISO20022, SEPA and SWIFT
• Basic knowledge on accounting
• Basic knowledge on acquisition and reporting for cash management
• Good knowledge of all phases of IT system development and implementation life cycle

Technical

• Experienced in relational databases, business intelligence tools (e.g. Business Objects, Oracle SQL)

Other Professional Skills and Mind-set

• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Clear and precise presentation skills
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

What a Business Performance Analyst does at HP:

• Manages complex data and business analyses to develop business plans and make recommendations.
• Works independently to construct complex statistical and financial models to forecast business performance.
• Defines the metrics required to measure business performance, compares actual data to forecasted values, and develops the process for identifying and addressing performance gaps.
• Manages complex, time- sensitive market research projects and synthesizes data and information to identify relevant trends and next steps.
• Works with cross-functional teams across the entire span of business planning activities.
• Contributes to priority projects with complex analyses and assists in developing recommendations.
• Works closely with business leaders to develop business plans based on historical and forecasted data and reports.
• Develops go-forward business plan recommendations based on potential risks and returns.
• Identifies cutting-edge analytical tools, models, and methods for making key business decisions.

Individuals who do well in this role at HP, usually possess:

• Typically 4-6 years experience in strategy, planning, operations, finance, or related functional area. First level university degree.
• Demonstrated knowledge of research methodology and the ability to manage complex data requests.
• Excellent analytical thinking, technical analysis, and data manipulation skills.
• Ability to learn and draw on new analytical techniques to develop creative approaches to business analysis.
• Extensive knowledge of Excel, Access, statistical analysis, and financial modeling.
• Strong business acumen and technical knowledge within area of responsibility.
• Strong project management skills.
• Developed relationship management skills.
• Ability to lead cross-functional teams.
• Ability to identify and summarize relevant trends from market and industry data.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

Duties and Responsibilites

• Assist in gathering and analysing data related to patient demographics, treatment outcomes, and operational performance.
• Collaborate with cross-functional teams to understand business needs and translate them into actionable insights.
• Support the development and implementation of data-driven strategies to enhance patient experiences and optimize workflows.
• Analyse trends and identify opportunities for process improvement, cost reduction, and revenue enhancement.
• Prepare clear and concise reports and presentations to communicate findings and recommendations to stakeholders.
• Participate in meetings and brainstorming sessions to contribute innovative ideas and solutions.

Requirements

• Currently pursuing a Bachelor's or above in Business Administration, Healthcare Management, or a related field.
• Strong analytical and problem-solving skills with an eye for detail.
• Knowledge of data analysis tools and techniques (e.g., Excel, Airtable, Softr, statistical software) is a plus.
• Excellent communication and interpersonal skills to work collaboratively with diverse teams.
• Passion for the healthcare industry and a genuine interest in improving patient outcomes.
• Ability to maintain confidentiality and handle sensitive healthcare data.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shrLFD3eJsp3OoGaL

Position

In a challenging and multicultural environment, we seek a Business Analyst / QA to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications & test scenarios/cases, maintaining and building the payment system of the bank. The role will focus primarily on functional analysis and quality assurance of the build and delivery required for the evolutions of the in-house or vendor’s solution.

Main responsibilities

• Executing Business Analysis & software testing best practices and Engagement of Stakeholders across Front-to-Back functions.
• Responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to refine/groom future stories & perform BA tests within the sprint time-box.
• Managing the requirements and provide design options for the solutions available and guide the team.
• Evaluation of alternative IT solutions and provide appropriate recommendations.
• Provide Payments domain expertise to help define a viable business solution, working with the key business sponsors.
• Ensuring that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project plans resulting from change requests, adhoc projects, or technology issues.
• Coordinating with various users groups and interface teams and getting them on board as interface services for various financial services.
• Managing stakeholders, risks, issues, quality, and project controls.
• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Involve in QA activities when needed.
• Provide functional Guidance to the Team, working closely with developers/Tech Leads for assisting in resolution of queries

Professional Skills and Qualifications

The position requires a minimum of 4 years of relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

• Experience of working on Instant Payment-Europe region or any similar Real time payment processing system or Payment Engine. – Must Have
• End-to-End payments system knowledge with detailed insights on payment file format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping and validations. – Must Have
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels. – Must Have
• Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value, Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. – Must Have
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications. – Must have
• Break SFD & EPIC into developable stories for developers by creating linkage & traceability of requirements. – Must have
• Should have high experience in creating Cucumber test cases (gherkin) & working with developers in Behavior Driven Development (BDD). – Good to have
• Functional automation of Test cases using SOAP UI / Selenium and other automation tools – good to have
• Should be connect dots from bigger picture to smaller chunks and maintain Change requirements. – Good to have
• Experience on at least one of the payment engines like; Dovetail, GPP, Clear2Pay or in-house payment engines & workflows. – Must have

Other Professional Skills and Mind-set

• Should be experienced on Agile tools (Atlassian) & BA tools (MS Word, Excel, MS Visio).
• Ownership & requirements management: Create, Maintain & periodically update specifications documents.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Capable to effectively interact with development & delivery teams, should have worked in cross-functional departments.
• Strives to deliver the solution in the most effective and timely manner
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.

• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.

• Make changes to configurable items, which include hardware, software, documentation, etc.

• 10 Years of experience in Core Banking is must and familiar with Software Development Life Cycle (SDLC)

• Degree Holder

• Ability to lead, develop and maintain respectful and trusting relationship

Morgan McKinley is Your Gateway to Career Success.

Embark on a rewarding career journey as a Business Control Analyst for our client in the financial services industry.

Job Overview:

Duration: 12 months – highly renewable

Location: 2 HARBOURFRONT PLACE

Responsibilities:

• Manage risk-mitigating activities, strategic initiatives, and process enhancements within programs.

• Support regulatory inquiries, audits, and exams, providing guidance to Front Line Units and Control Functions.

• Engage with US and international business partners, representing programs and ensuring compliance.

• Identify emerging issues, manage timelines, risks, and dependencies, and maintain effective reporting routines.

Qualifications:

• At least 5 years of experience in business controls, governance, or risk management experience from Financial Services Industry

• Bachelor’s degree or Diploma holder in Banking, Finance, Accounting, Auditing, Economics or similar field

• Flexibility to support an organization with an enterprise scope.

• Strong organizational skills to prioritize competing demands and meet deadlines.

• Ability to influence stakeholders, challenge effectively, and apply business judgment for optimal outcomes.

• Excellent communication skills to inform, influence, and resolve issues across all organizational levels.

Good to Have:

• Experience in exam and regulatory management.

• Understanding of outsourcing requirements, including contracts, services, and change management.

• Familiarity with Inter-affiliate Service relationships and enterprise lines of business.

• Knowledge of Enterprise Services Taxonomy.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Job Description:

Principal Accountabilities:

• Provide business with effective support and advice/expertise in relation to technological and operational changes to be used/implemented.
• Requirements gathering: To be responsible for the definition and documentation of business requirements, acceptance criteria and design of systems and processes as appropriate.
• Process Mapping: analysing and documenting ‘as is’ and ‘to be’ processes and obtaining stakeholder/business owner sign off and ownership.
• Project Support: Develop the implementation approach for any market wide or Corporation wide system/process/data/work practice changes including a training approach, UAT approach, communication approach, and roll out including any pilot requirements, workshops etc.
• Facilitate and document workshops designed to gather business requirements/data requirements and map as is and to be processes. To include development and production of use case scenarios etc
• To gain consensus to documented business requirements from the Market and Corporation, leading to preparation of functional/technical specifications.
• Define benefits and impacts on all parties of process changes by carrying out cost benefit analysis and consultation work.

Skills Kowledge and experience:

• Ability to think strategically as well as being able to focus on the detail.
• Strong communication and inter-personal skills; ability to influence stakeholders, collaborate effectively and build consensus.
• Co-ordination and planning skills – needs to be able to pull the “many stands together”.
• Motivated self-starter, resilient and tenacious, able to take ownership and drive through the required changes and implementations.
• Strong analytical and problem-solving skills with commercial awareness. With the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Customer-focussed, understands customer needs with “desire to help” attitude.
• Strong numerical and verbal reasoning skills.
• Good team working capability.
• Ability to build and maintain strong relationships in the Corporation.
• Competent Microsoft skills including MS Project and MS Visio

Knowledge:

• A good knowledge and understanding of reporting and analytical tools, data analysis principles and quantitative methodologies used to gain insights into the data and present findings to the audience question.
• Solid knowledge & experience of business analysis tools and processes
• Knowledge of the general insurance market.

Experience:

• Experience of working within the financial services, insurance, or consultancy sectors in preferred.
• Working in a business focused, process and data driven environment.
• Good understanding of the longer-term delivery of business projects end to end.

Competences:

• Working in a Team
• Delivering results and meeting customer expectations
• Applying expertise
• Leadership
• Adapting and responding to change
• Creating and innovating
• Entrepreneurial and creative thinking
• Results Orientation
• Stakeholder Management

Position Purpose

The role is to provide augment to the Payments & Cash Management team to deliver solutions as part of the banks Ambition 2025 plans. The person taking on this role will be expected to manage delivery of minor enhancements and problem tickets in alignment with other delivery teams. The role is expected to handle coordination with production support, users and testing including UAT coordination and deployment into production.

Responsibilities

Direct Responsibilities

• Responsible for Developments and L3 and techno functional support activities for a vendor-based application which is used for Cross Border payments processing for Corporate Banking-Cash management domain

• Bring the project and contributing teams together and collaborate closely to address and deliver minor enhancements and problem tickets.

• Produce vendor requirements and review vendor specifications (where applicable)

• Review and sign-off the artefacts and solutions produced by the vendor (where applicable)

• Provide SIT, UAT, regression testing and rehearsal testing support

• To ensure successful implementation of solutions and releases

• Responsible for Test environments build, End of Day testing and monitoring, job scheduling and Monitoring and alerting of inbound and outbound EOD jobs

• Provide weekend deployment support

Contributing Responsibilities

• Contributes towards the end-to-end solution for new products and developments

• Contributes towards defect leakage and quality improvement initiatives

• To share support and expertise by providing training and knowledge sharing sessions

• Experience in Oracle PL/SQL

• Contributes towards Defect Management and tracking for closure.

Competencies (Functional/Technical/Behavioral)

• Excellent interpersonal and negotiation skills

• Ability to work in a fast paced, dynamic, and multi-cultural environment

• Sound functional analysis and project management skills with proven project/deliverables in working experiences

• Strong Understanding of complete software lifecycle

• Strong understanding of Release management processes

Mandatory:

• Str Good experience in Payments, Cash Management, and Transaction Banking projects for APAC domain.

• Project management tools - JIRA

Good To have

• Good Understanding of Application architecture

• Strong understanding and working experience in Unix or Linux OS

Experience and Qualifications required

• 10-12 years minimally of IT experience in banking software development

• Strong familiarity with Payments (Cross Border, RTGS, LVP ,Payroll, Real time Payments), Direct Debit, Cheques), and Receivables (Collections) processing across the APAC region

• Knowledge of ISO 20022 and Swift Message formats

• Practice experience of SDLC and/or Agile Scrum

· Experienced in gathering, defining and translating business needs into Business Requirements where IT teams can use for effective analysis and IT solution definition.

· Experience in managing requirements from initiation to closure by working with business stakeholders and technology delivery teams - End to End.

· In-dept knowledge in wealth management - client reporting functional area: Asset, Cash, regulatory, tax reporting etc.

· Experience and sound knowledge about SWIFT and ISO20022 messages.

· Experience in Agile/scrum methodology, including defining a minimal viable product, and exposure to other software development methodologies.

· General understanding of system development - Mainframe and Java based applications.

· Understanding in webservices (SOAP/REST) and supported data structures such as XML, JSON.

· Plan, communicate and perform acceptance testing including documenting traceability, agreement on entry and exit criteria, test strategy, coverage and test scenarios.

· Experience in troubleshooting and ability to drive investigation of issues raised by end user under the L3 line of support.

· Should possess knowledge of agile development and tools – JIRA/Confluence.

· Strong written and verbal communication skills.

Strong interpersonal skills and results-oriented team player

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Cash Management and Corporate Banking Services (CCS) Department

CCS is at the heart of many large and deep IT transformation programs of the bank. Our expertise on conducting such programs makes us a key actor of the transformation of strategic activities of the bank like Cash Management, Payments, Financing and Trade Finance. The information systems we produce, with budgets in excess of 100ME, have a profound and lasting impact on CACIB digital transformation and are key for the bank success and competitive advantage.

We are also supporting everyday our clients by building and maintaing the international Information System of CACIB.

Business focused and technology oriented at heart, our DNA has been built on our love for business and engineering challenges as well as the construction of full innovative, scalable and extendable Information Systems.

We ensure our success in such complex missions with a “human-first mindset”, focusing on nurturing our talents, developing our expertise, with agility, collaborative and continuous improvement mindset as our core values.

Propeller Trainee Programme
What you can expect when you join our programme:

• A 1 Year Program to accelerate you into a full fledge junior contributor
• A clear progression path with a structured feedback loop
• You will be provided with 12 weeks of training2 weeks of Fundamental and 10 weeks of specialized on the job training
• Access to learn from some of the best in tech, byJoining our IT communities
  Attending our Business & Tech Talks
• Graduation Ceremony + Promotion in title.

Position

As a Business Analyst within the CCS team, you will be put in-charge of developing and maintaining the digital solutions for CA-CIB.

Our digital solution is tailored to our corporate customers across the globe, allowing access to complete reporting of all their accounts, treasury and trade finance operations and process payments across markets.

Having to implement new digital solutions for the bank, you will tap on your business acumen to effectively communicate strategic ideas and work together in a team with Developers, Project Managers, Technical Lead and Co-Business Analysts.

Main responsibilities

As a Business Analyst, your field of work includes the following:

• Propose solutions for the new requirements.
• Write functional specifications, mock-ups and diagrams for enhancements and bug fixes.
• Prepare demo/presentation materials and release notes.
• Keep up-to date the existing documentation (data dictionary, user guide etc.).
• Communicate with support team for Production matters.
• Provide and monitor application support.
• Facilitate various test activities (regression, integration, functional test).
• Prepare functional test cases - prepare acceptance report summary on per release basis.
• Provide regular support (prepare testing steps) to test automation experts.
• Define functional test scenarios.
• Collaborate with developers to support other departments’ testing / developer teams.
• Record issues utilizing tracking tool with priority and severity and alert the management.
• Prepare and maintain documents (Release Notes, Test Plans/Guides, Project Requirement Baseline, Functional Specifications, User Stories and other standard documents).
• Coordinate with other developers and business analysts as needed to deliver solutions on time and with good quality.
• Coordinate with business teams and co-contributors

Requirements:

• A Bachelor’s or Postgraduate degree from a recognized university.
• Prior experience in an “Agile Delivery Environment”, sound knowledge of latest Java related technologies and software development procedures.
• Good understanding of both IT systems and business processes, and a discipline to follow defined procedures.
• Tenacious in sourcing information, attention to details, ability to evaluate and summarize, skills in confidentiality, discretion and judgement are vital.
• Possess intellectual curiosity and interest in finding new ways to do things, and a willingness to work on new topics and to collectively propose innovative solutions
• Exceptional analytical abilities, critical thinking and problem–solving aptitude, combined with strong written and verbal communication skills.
• Adaptable to changing business needs, has a drive for customer focus and ability to work well with functional and technical teams.
• Strong team player committed to collaboration and camaraderie, with openness to sharing knowledge.
• Self starter with outstanding qualities such as leadership, resilience, integrity, strong organizational skills and the ability to work well with a diverse group of people, as shown in your participation in varsity and extracurricular, social activities.

Interest applicants will need to apply via the below link:

https://jobs.jobvite.com/ca-cib-isap/job/ohJ3pfwc

This is a crucial role in bridging the gap between business needs and technology solutions. Your primary responsibility is to analyze the business processes, identify areas for improvement, and propose IT solutions to enhance efficiency, productivity, and overall performance.

Key Responsibilities:

• Collaborate with stakeholders, including business users, managers, and IT teams, to elicit and document business requirements.
• Analyze and evaluate existing business processes to identify inefficiencies, bottlenecks, and areas for improvement
• Collaborate with stakeholders to define and document the desired future state of business processes and systems. Develop functional specifications and use cases to communicate requirements to development teams. Propose IT solutions, such as software applications, systems integration, or process changes, to address business needs.
• Create comprehensive and detailed requirements documentation, including functional and non-functional requirements, business rules, user stories, and acceptance criteria. Ensure clarity, consistency, and completeness of requirements to guide the development and testing phases.
• Assist in managing the impact of proposed changes on business processes, systems, and people. Identify potential risks and challenges associated with implementing new solutions and work with stakeholders to develop change management strategies.
• Collaborate with the testing team to define test scenarios and validate that the developed solutions meet the specified requirements. Participate in system testing, user acceptance testing (UAT), and troubleshooting to ensure successful implementation.

Your Profile:

• Must be a Singaporean Citizen to get the required clearance.
• 3 years’ IT Business Analyst experience or equivalent.
• Deep understanding of business processes.
• Stakeholder/client management skills.
• Experienced in developing user manuals.
• Experienced in creating & performing acceptance test plans.
• Good verbal and written communication skills

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

SCOPE OF WORKS

1. The personnel will be working on IT projects related to the development, support and operations of the mobile application and its backend technology platforms as well as integration with the company Rewards system.
2. Manager reserves the right to re-assign projects and works based on the needs during the contract period;
3. When required, to perform other duties or tasks assigned by manager.

Work Experience.

a. Candidate must have minimally 5 years of IT Application BA experience in recent years.

b. BA with recent relevant experience in Vendor and Contract Management, Change Management / Service Request Management, Problem / Incident Management will be an added advantage.

c. BA with recent experience in supporting applications operations will be an added advantage.

d. BA with recent relevant experience in supporting Government Projects and /or with relevant healthcare domain knowledge will be an added advantage.

e. BA with Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) will be an added advantage.

Skills Required.

Business Analysis, Application Solutions and Design, Software Testing Management and Execution, Agile Methodology, Business Process Re[1]engineering (BPR), Customer Relationship Management, Data Analytics, Service Request Management, Testing, Problem / Incident / Release Management, Good analytical, communications and writing skills. Able to front users, manage stakeholders and articulate requirements. Experience in .Net or J2EE, Node.JS, SQL Database, IIS, Commercial Cloud Hosting Management and Data Analytics.

Job Overview:

This position is responsible for using analytical tools to collect, correlate and analyze data for use in (1) improving operational quality and productivity, (2) aid in the optimization of current business flow and (3) understand the impact of changes, improvements, or projects on operational performance.

Responsibilities:

• Use appropriate analytics platforms and analytical tools given specific analytics and reporting requirements.
• Utilize a range of statistical methods and analytics approaches to data.
• Conduct statistical modelling of data to derive patterns / solutions.
• Perform coding and configuration of software agents or programs based on a selected model or algorithm.
• Conduct tests on the actions taken and outcomes to assess effectiveness of the model.
• Elicit business requirements from operational management or other stakeholders using appropriate techniques.
• Explore relevant solutions or programs, from an existing repertoire, that can address business needs.
• Present solution options for consideration and explain how solutions will impact the business and address requirements.
• Select appropriate visualization techniques and information displays to convey data and findings.
• Organize the presentation of data to reflect trends and correlations in a visually compelling way.
• Incorporate appropriate elements to create informative and dynamic data displays.
• Develop basic dashboards and scorecards to display internal as well as external benchmark data.
• Incorporate interactive graphics, visuals, and technical features into the data presentation.
• Communicate limitations of data and interpretations of findings
• Conduct stakeholder mapping to identify facets and nature of relationships with and between stakeholders.
• Develop efficient processes to standardize and maintain data definitions, sources, and quality.
• Provide training and guidance to individuals who initiate the data analysis and dashboard reporting process.

Requirements

• Bachelor’s degree with 3 to 5 years of manufacturing process knowledge. Experience in the pharmaceutical industry is a plus.
• A self-starter, able to drive own initiatives and provide digital solution to drive operational excellence with business stakeholders.
• Experience in one or more scripting languages (e.g. Python, R, Shell) and skilled in writing performant SQL.
• Experience with Microsoft Power Platform (e.g. PowerBI, PowerApps and Power Automate).
• Working knowledge with SAP HANA is a plus.
• Strong analytical and data mining skills.
• Excellent Team Player

IT Business Analyst (Agile / Digital Transformation Projects)

• Working Hours: Mon-Fri
• Working Location: Central
• Remuneration Package: Up to $9k + AWS

If you are a pro-active, self-motivated and resourceful Business Analyst with good tech/digital knowledge and possess strong influencing and people handling skills, join us now!

What you will be working on:

• Partner with the business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• Apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
• Work with fellow project teams to develop user stories, functional/technical specifications and acceptance criteria
• Evaluate and recommend suitable technology for digital solutions while aligning with company’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems)
• Identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
• Ensure system or product readiness for smooth deployment, adoption and operations
• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
• Assist the CIO to identify new opportunities for the company’s digital transformation

What we are looking for:

• Prior working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)is an added bonus
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: speytu(at)scientecpersonnel.com by quoting "J43131" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidate will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Job Requirements:

• Diploma/Degree in IT or equivalent
• Must have minimum 5-8 years of experience in Business Analysis for new and existing products
• Must have minimum 5 years of experience in requirements gathering, system analysis & design and writing functional specifications, particularly in government or related industry.
• Must have experience in writing use cases and user stories to articulate a customer’s needs to the technical teams for Product development and enhancements.
• Good experience in Agile methodology and implementation of solutions
• Good to have technical knowledge for Java to facilitate the understanding of the system design.

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure and dynamic working culture
• Opportunity to develop Employee Experience strategy with Generative AI
• Work location: CBD

The Job

• Manage the Employee Experience Council (EXC) as part of the programme office, ensuring alignment to Employee Experience strategy and consistent communications to employees
• Develop aspirational Employee Experience strategy with Generative AI
• Discover and define challenges impacting Technology Satisfaction and partner relevant squad members/ stakeholders to uplift Technology Satisfaction

The Talent

• Bachelor degree with >5 years of experience in financial services or consulting, is a critical thinker, creative problem solver, and process driver
• A self-starter and collaborator that flourishes in a fast-paced, ever-changing, and deadline-driven environment
• Ability to manage a wide range of stakeholders and objectives with conflicting and competing priorities
• Ability to adapt and understand dynamic and ecosystem of the firm in order to interact with relevant stakeholders
• Proven track record to work creatively and analytically with digital solution and technology driven organisation
• Demonstrate curiosity and passion in emerging trends and technologies

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Analyst - Employee Experience|Technology (Banking)

Sarah Ng Mei Wern
EA Licence Number: 91C2918
Personnel Registration Number: R1983856

Roles and Responsibilities

· Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget

· Assist in business Change Management activities

· Analyse, facilitate, model, and organize information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs

· Assist in Hands-on coding and scripting

· Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects

· Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems

· Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality

· Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation

· Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual

· Plan and perform user acceptance testing

· Assess service requests for enhancements and maintenance of systems

· Ensure Service Level Agreements for projects and incidents are met

· Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

· Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

· Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations

Knowledge and Skills

EDUCATIONAL QUALIFICATIONS

· Tertiary education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent

· Project Management Certification or equivalent

RELEVANT EXPERIENCE

· Relevant working experience as a developer/ technical Business analyst or equivalent in at least 2 Agile/ full project development life cycle

· Cloud solutioning and hand-on experience with AWS managed services

· Ability to work both independently and as part of a team with professionals at all levels

· Strong problem-solving skills and able to prioritise and manage multiple tasks

· Good design, coding, testing and debugging skills

· Relevant experience in requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc

· Solid knowledge of relevant technology concepts (e.g. client-server, relational dsatabases, cloud-based architectures, docker and containers)

· Relevant experience in and knowledge of microservice architecture will be advantageous

· Relevant experience in facilitating user requirement workshops

· Relevant experience in web-based development and mobile IT projects

· Working experience in .Net/J2EE applications is preferred

· Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS) is advantageous

· DevOps experience is preferred to be able to handle and review works done by partners.

· Working experience in government environment will be advantageous

· Familiarity with governance, adoption of digital services in enterprise IT environments.

· Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred

Others:

Strong analytical, conceptualisation and problem-solving skills

Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges

Team player with strong organization and people handling skills

Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders