Total 2,728 command center analyst job vacancies in Business Management / Project / Planning category in Singapore

Key Requirements

• A bachelor's in accounting, business management, finance, or similar.

• At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.

• Thorough knowledge of the area of specialization – Cards and Payments

• Ability to understand the bigger picture

• Working knowledge of data and process modelling

• Elicitation and comprehension skills

• Ability to translate high-level requirements into detailed documentation within the organisation’s context.

• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.

• Ability to envision and design end to end business processes keeping an eye on the details.

• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.

• Ability to communicate and clarify requirements with developers.

• Ability to identify and clearly document dependencies.

• Excellent functional / documentation skills.

• Ability to multi-task and perform well under pressure

Key Responsibilities

• Be an authority in the area of specialization - Cards and Payments

• Fulfil the role of a subject matter expert in requirement elicitation

• Document requirements, create functional specifications and prepare flowcharts

• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in the Bank to get detailed requirements, and ensure that they are met through proposed solution.

• Analyze and decompose complex requirements ensuring that they follow the Bank’s prescribed format

• Ability to analyze the Bank’s existing systems and highlight areas of improvement

• Enhance opportunities by identifying new software/service to be developed

• Oversee the development of the product as per the specifications

• Validate the functionality of the end product according to the requirement specifications

• Consult Solution Architect or System Analyst for technical requirements.

• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.

• Assist on operational impact and ensure affected areas embed in operational readiness plan

Responsibilities

• Analyze and document the business requirements, processes and systems to meet the business model and bridge the gaps
• Liaise with vendors and provide clear requirements and ensure defects are understood and resolved
• Supplement existing test cases for value-added testing
• Work with relevant parties to ensure timely project delivery and address issues
• Ensure compliance with IT security policies and procedures

Requirements

• Diploma/Degree in Computer Science, Information Technology or Finance
• Relevant work experience in Treasury systems
• Experienced in delivering medium to large scale projects in full project lifecycle
• Strong stakeholder and vendor management skills
• Excellent analytical, communication and presentation skills
• Exceptional problem solving capabilities
• Team player with multi-cultural awareness

Hybrid Work Arrangement

9am - 6pm

Job Description:

• Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders.
• Translates business needs into system/ application requirements and project components to help determine solutions to business problems.
• Assists team members in producing functional requirements for tool development.
• Proactively identifies and manages changes to requirements and identify risks for the company’s clients.
• Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Proactively research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Consider the business implications of the application of technology to the current business environment.
• Develop and execute acceptance test plans and test cases

Education and Experience Required

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience
• Minimum of 2 years of related experience in software development project or a Master’s degree and up to two years of experience.

For Interested parties, click the "Apply Now" and send in your resume to <https://go.persolkelly.com/job/apply/2270>.

We regret that only shortlisted applicants would be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

As a Business Analyst – Fraud Prevention, you will collaborate with various functions such as Delivery, R&D and Sales & Marketing teams. Your business understanding of fraud prevention will serve to support and advise customers during business requirements and processes through scoping workshops.

You will be responsible for performing requirements analysis so to understand and design the solution on our platform as well as creating and update functional internal and external documentation. In addition, you will ensure the solution designed meets the requirements through Quality Insurance, by being the first point of contact during projects.

In this cornerstone position, you will collect and maintain fraud cases and statistics from customers for Marketing, Sales and Data Science usage. During RFI/RFP processes, you will bring your Fraud & risk expertise to our Sales and Presales team. You will support other teams and regions for business related topics and constantly be on the lookout for fraud trends. Finally, you will ensure to package the improvements of all new projects into our internal documentation as well as analyze of missed fraud reported by customers.

Your profile

You are eager to learn and adapt quickly, having the ability to work with high autonomy as well as remotely with transversal teams. You possess excellent communication skills and are a natural team player, with a multicultural awareness and a flexible mindset. You have an appetite for innovation, a strong interest in technology & financial institutions and an impressive work ethic.

· University degree in Computer Science, Audit, Compliance, Business Administration or equivalent

· 2-3 years’ experience in a relevant field

· Experience in IT projects delivery within financial institution or Consulting Firm is a must

· Experience in IT Audit is a plus

· Knowledge or banking fraud, AML, risk or internal control environment

· Excellent verbal and written communication skills in English additional languages a plus

· Fraud and AML certifications are a plus

Why join us

· An international experience with a global customer base

· A dynamic environment with passionate colleagues

· The opportunity to be a part of an exciting adventure

· Innovative business with cutting-edge technologies

This is an exceptional opportunity to join a fast growing successful and innovative company

Responsibilities:

• Drive BI Strategy: Collaborate with stakeholders to translate business requirements into data and reporting solutions, shaping the overall BI strategy.
• Enhance Data Management: Manage Tableau environment, ensuring user access, security, and performance optimization; Conduct updates and maintenance for reliability; Collaborate with data engineers to ensure data accuracy and consistency.
• Data Analysis and Modeling: Design and implement Tableau data models; Develop dashboards and reports for actionable insights; Perform ad-hoc analyses to address specific business questions.
• Cross-functional Collaboration: Collaborate with pricing, finance, product, and tech teams to align analytics efforts with organizational goals; Provide analytical feedback for new product development and operational process optimization.
• Foster Data-Driven Culture: Conduct dashboard demos, analytical workshops, and BI update sessions regularly; Direct market research and BI initiatives to gather insights, supported by SWOT analysis.

Requirements:

• Bachelor's degree in a relevant field (e.g., Computer Science, Statistics, Data Analytics etc). Master's degree is preferred.
• Proven experience as a BI/Data Analyst or analytics role, with at least 5 - 7 years of relevant experience.
• Tableau Expertise: Strong proficiency in Tableau administration and development, including Tableau Desktop, Tableau Online, or Tableau Server. Demonstrated excellence in data visualization using Tableau.
• Technical Skills: Proficient in SQL; experience with other programming languages such as Python or R is preferred. Knowledge of data warehousing concepts, database design principles, data modeling, and ETL processes.
• Problem-Solving and Customer-Centric Approach: Strong problem-solving and critical-thinking abilities. Attention to detail and commitment to data accuracy. Whole systems thinking, understanding enterprise business systems interconnections, and prioritizing customer and user needs.
• User and competitive research, along with the ability to write coding for Data Analysis to advise areas to increase revenues and accelerate performance.
• Excellent communication and interpersonal skills in both English & Mandarin to liaise with internal stakeholders across APAC such as China & Taiwan.

Benefits:

• AWS 13-Month Bonus
• Annual Performance Bonus
• Competitive Remuneration Salary Package
• Fixed Monthly Mobile Allowance
• Flexible Employee Health Benefits Scheme (Purchase for Gym Membership/Spa/Hotels/Flight/Electronic Devices)
• Insurance & Dental Plan
• Bi-Monthly Company Sponsored Tea Break
• Quarterly Department Team Building
• Quarterly Company Team Building
• Accessible Working Location (5-8 mins walk from Chinatown/ClarkeQuay/CityHall MRT)
• Employee Engagement, Recognition and Career Development Program

Do you enjoy turning business needs into impactful solutions? Are you passionate about building strong relationships with clients and other stakeholders? If so, this Business Analyst opportunity could be your perfect fit!

About the Role:

As a Business Analyst, you'll play a pivotal role in bridging the gap between business needs and technical solutions. You'll work collaboratively with internal and external clients to gather, analyze, and document their requirements, ensuring they accurately reflect their goals and align with strategic objectives. You'll then translate these needs into actionable plans and support various stages of project development, from feasibility studies to implementation and beyond.

Responsibilities:

• Collaborate with clients and stakeholders: Build strong relationships and effectively communicate with a diverse audience to understand their needs and concerns.
• Requirements gathering and analysis: Utilize your expertise to elicit, document, analyze, and validate business requirements, ensuring they are complete, accurate, and feasible.
• Solution development and implementation: Translate business needs into actionable solutions, working closely with development teams to ensure successful implementation.
• Testing and validation: Develop and execute test plans and test cases to verify that solutions meet requirements and deliver expected outcomes.
• Requirements management and change management: Champion robust processes for managing evolving requirements and ensure smooth transitions throughout the project lifecycle.
• Industry expertise and business impact: Leverage your knowledge of information technology and relevant industry trends to analyze the business implications of proposed solutions.
• Additional responsibilities: Support proposals, feasibility studies, and other aspects of the business cycle.

Qualifications:

• Bachelor's degree in a technical or business discipline, or equivalent experience.
• 2 - 6 years of experience in business analysis or a related field.
• Proven ability to gather, analyze, and document business requirements using structured techniques.
• Strong communication and interpersonal skills, with the ability to clearly articulate complex concepts to both technical and non-technical audiences.
• Experience working effectively in a team environment.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

• Ascertain whether the GFCS department has followed Key Risk and Control Self-Assessment (KRCSA) methodology in their control testing
• Perform independent testing to assess if controls are operating as intended.
• Document samples, test steps, results and findings
• Follow up with the department to put up action plan(s) for ineffective controls to ensure that prompt action is taken to prevent or minimize the potential occurrence of risk incidents
• Monitor the progress of action plans and report to BRCM
• Work closely with Country BRCM to roll out independent assurance review, incident escalation reporting, and OR programmes to ensure compliance with the related Group policies.

• Independent Control Testing

- Audit Experience Preferred

IT Business Intelligence Support Analyst/Developer

· Have a degree in Information System, Engineering or related fields.

· Have + experience working in Business Intelligence Applications

· Have 3 years of working experience in related field using MicroStrategy with ETL tools and datawarehouse

· Have 3 years of experience in data preparation, data gateway and data warehousing projects..

· Knowledge in full project life cycle, including prototyping, requirement business gathering and design a plus

· Familiar with SQL a plus

Responsibilities:

• Develop and maintain applications within the finance and tax domain, covering tax compliance, transfer pricing, and tax reclaims.
• Collaborate with business stakeholders to gather and document requirements, translating them into Business Requirements Documents (BRD) or User Stories.
• Analyze business requirements and contribute to the conceptualization of IT solutions, ensuring alignment with business needs.
• Produce Functional Specifications Documents (FSD) and Requirements Traceability Matrix (RTM) during project execution, ensuring clarity and accuracy.
• Validate IT solutions with engineering and architecture teams, and effectively communicate specifications to the project delivery team and stakeholders.
• Present IT solutions to business and IT stakeholders, elucidating how they address business requirements.
• Provide ongoing support to project teams during execution, addressing queries related to requirements and collaborating with business Subject Matter Experts (SMEs) for any necessary revisions.

Requirements:

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• More than 2 years of experience in technology business analysis or software development, preferably in investment or banking industries.
• Strong interpersonal and communication skills, capable of managing the expectations of senior-level stakeholders across various business units.
• Proficient in analytical thinking, problem-solving, and documentation skills, with a mindset and ability to work independently.
• Experience in documenting BRDs, FSDs, use cases, and visual modelling, with knowledge of Agile methodologies and project management.
• Familiarity with ETL processes, SQL, and automation technology and a good understanding of tax and finance business domains.
• Solid grasp of financial applications, UI/UX principles, database design, and software engineering best practices.

Responsibilities

• Point of contact interfacing between technical team to business users on issues and change requests.

• Capture and understand business problems, requirements and their priorities

• Follow through the issue resolution and/or establish resolution plan

• Understands strategic planning, perform business model analysis, process design and systems analysis

• Performs impact assessment

• Validate application conformance to specifications

• Support acceptance testing exercise

• Establish good working relationships with peers and users

• Conduct training with users or internal IT teams

Skills/Requirement

Working Experience:

• Minimum of two (2) year of Business Analyst experience.

Core Duties and Responsibilities

• Conduct detailed market research and competitive analysis to identify business development areas through data gathering of the data centre industry players and its market trends.
• Apply relevant data models to create pricing solutions with supporting financial analysis, forecasting and budgeting and present reports containing key success factors and performance indicators.
• Evaluate our market positioning, business processes, predicting future requirements and offer solutions to increase wallet share in comparison to our competitors.
• Identify strategic customer segments, develop go-to-market programmes, forecast expected volumes and continually monitor competitor activity.
• Implement financial modelling for large opportunities and analysis of different commercial options.
• Consolidate & Track against FY and YTD Sales Target and gap analysis for APAC together with Order Management team.
• Implement forecasting models extrapolating from win/loss cases and identify key drivers.

Knowledge, Skills and Attributes:

• Strong analytical problem-solving abilities with excellent grasps of numerical KPI’s used in sales operations for forecast analysis, models and predictive indicators against sales financial performance.
• Interpersonal and consultative skills with strong oral and written communications proficiency with creative outlook supported by data driven insights.
• Knowledgeable and experienced with SFDC, EXCEL, PowerBI and Powerpoint presentations. Ability to learn and incorporate in-house proprietary tools and integrate data to compile required deliverables.
• Attention to detail, willing to express opinions, able to take the initiative to deliver required outcomes, good team player, effective communicator, able to work independently and good people management skills.

Additional Requirements:

• Demonstrable working experience in a related environment
• Recognised degree in Business/Science, or any relevant discipline.

Job Description

• Participate to the review of KYC files and AML procedures and to the assessment of regulatory issues in terms of AML requirements.
• Contribute to remediation engagements through on-site review of KYC documentation for clients/investors.
• Perform gap analysis and identify AML and/or Compliance/Regulatory issues compared to the laws and regulations in force.
• Acquire strong knowledge of key business processes such as customer/investor account opening, on-going due diligence measures including monitoring of suspicious transactions etc.

Requirements

• Diploma and above with 1-2 years and above working experience in AML/KYC/ compliance.
• Able to work well in a team and fast pace environment
• Good interpersonal and communciation skills
• keen eye for details
• Good working knowledge of trends of the market, anti-money laundering, suspicious transactions, transaction monitoring, etc.

LiT Strategy is a boutique strategy consulting firm which specialises in providing consulting services to SMEs to drive decision making. We provide SMEs with quality business advisory services to help them alleviate their pain points and seize business opportunities.

We are looking for graduates to join our team as a Strategy Consulting Analyst. This is a full-time position and is available in Singapore and within ASEAN.

Primary Roles & Responsibilities:

1. Support engagement teams to develop business strategies and business plans for existing/new businesses
2. Liaise with clients (Up to C-Suite) to identify areas of improvements and providerecommendations for growth
3. Present results to the client's management team and implement recommendations incollaboration with the client's team members
4. Perform data analysis, formulate and test hypotheses, and develop financial models to quantify the feasibility of recommendations
5. Prepare proposals for prospective clients

The Ideal Candidate Should:

1. Be a fresh graduate (Less than 2 years of working experience) from Business, Finance, Accounting, Economics or other related majors
2. Have a strong interest in Management/Strategy Consulting
3. Possess good communication, analytical and problem-solving skills with strong skills in Microsoft PowerPoint and Microsoft Excel
4. Be proficient in spoken and written English. Proficiency in one or more of the ASEAN languages is an advantage but not compulsory

Job Location: Singapore / ASEAN

Being a boutique, there is an expectation that the job scope will be over and above what is described, and we are all expected to be hands-on. Our Analysts can expect to have first-hand experience working with the founders and clients directly.

If you are interested to join our team, please email your resume, cover letter and university transcripts to [email protected]. Please indicate “Strategy Consulting Analyst” in the email subject.

Due to the high volume of applicants, kindly note that only shortlisted candidates will be contacted.

We’re searching for a Business Systems Analyst to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

Overview

The Business Systems Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

What we seek to accomplish together:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

A little about you:

• Preferably 2-8 years IT working experience
• Possess relevant system development / maintenance experience using .Net/Java-related technologies
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

We are currently seeking a talented SAP Business Analyst to join our team and contribute to our ongoing success.

Job Description: We are looking for an experienced SAP Business Analyst to play a key role in our SAP implementation and migration projects. The ideal candidate will have expertise in SAP ABAP, SAP ECC to Hana migration, SAP BW Abap analysis, and data analytics projects related to SAP. The SAP Business Analyst will be responsible for identifying incremental logic, analyzing SAP BW cube logic, working with SAP audit tables, and providing insights into underlying table information.

• Work closely with stakeholders to understand business requirements and translate them into SAP solutions.
• Analyze existing SAP systems, including SAP ECC and SAP BW, to identify areas for improvement and optimization.
• Collaborate with technical teams to develop and implement SAP ABAP solutions.
• Participate in SAP ECC to Hana migration projects, ensuring smooth transition and minimal disruption to business operations.
• Conduct analysis on SAP BW cubes and provide recommendations for optimization and efficiency.
• Perform data analytics projects related to SAP, leveraging SAP-related tools and technologies.
• Utilize SAP audit tables to ensure data integrity and compliance with regulatory requirements.
• Identify incremental logic and provide solutions to enhance SAP system functionality.
• Provide support and guidance to end-users on SAP-related issues and queries.

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum of 5 years of experience working as a SAP Business Analyst.
• Proficiency in SAP ABAP programming language.
• Strong understanding of SAP HANA development concepts and best practices.
• Experience with SAP BW data modeling, ETL processes, and reporting.
• Knowledge of SAP functional modules such as FI/CO, MM, SD, etc.
• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team.

As a Business Analyst, you will play a pivotal role in enhancing business processes and policies, collaborating closely with internal and external stakeholders. You will work closely with the product manager and ICT teams to develop the system and support the onboarding of users.

Key Responsibilities:

• Analyze existing policies, processes, systems, and data to identify areas for improvement and optimization.
• Develop a deeper understanding of operational workflows and maintain up-to-date documentation of policies and procedures.
• Collaborate with business units, corporate departments, and key stakeholders to elicit and define business needs using user-centric methodologies and develop business cases.
• Design and implement policy and process improvements, identifying opportunities for product development to enhance operational outcomes.
• Document and translate business needs into functional and technical requirements, working closely with product teams to deliver solutions.
• Identify interdependencies across projects and strategize coordination in collaboration with relevant teams.
• Support business transition and drive change by engaging key stakeholders and end users.
• Own and maintain an overview of business operations health, providing insights and analytics to inform decision-making.
• Provide regular updates and reporting to management, highlighting key findings, recommendations, and progress toward operational goals.
• Stay updated with industry trends, best practices, and emerging technologies related to business operations and process improvement.

Qualifications:

• Proven experience as a Business Analyst or in a similar role, preferably in business operations or process improvement.
• Strong analytical skills, with the ability to collect, organize, analyze, and interpret data.
• Good understanding of user-centric principles and/or service design.
• Excellent problem-solving skills, with the ability to propose innovative solutions.
• Effective communication, both written and verbal, with the capability to convey complex information to stakeholders at all levels.
• Comfortable working both independently and collaboratively in a fast-paced, dynamic environment.
• Proficiency in data analysis tools and techniques such as Python, SQL, or data visualization software is a bonus.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23529
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment

Overview

The Business System Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

As a Business Systems Analyst/Consultant, the broad area of your job responsibilities should cover the following:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

The ideal candidate should have/be:

• Preferably 2-8 years IT working experience
• Possess relevant system development / maintenance experience using .Net/Java-related technologies
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

Key Job Responsibilities

• Gather and analyze user requirements, prepare detailed functional specifications & related documents in compliance with organizational standards and procedures
• Main contact person between business users and technical team to ensure system and product requirement as well as timeline understanding are agreed and aligned
• Work with IT development team in system and product deliveries, and ensure all tasks assigned to the team meets the prescribed delivery schedule and quality
• Work closely with test management to formulate test strategy for end-to-end testing, support SIT, UAT and, deployment to production
• To perform and support application / system testing including functional, non-functional and interface tests, spanning the entire testing life cycle from test management and strategy, test planning, test scenarios / case / data preparation, test execution and problem resolution
• Facilitate communication with all stakeholders to ensure deliverables are delivered on time
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintains awareness of industry trends on regulatory compliance, emerging threats, and technologies to understand the risk and better safeguard the company
• Highlights any potential concerns /risks and proactively shares best risk management practices

Minimum Job Requirements

• Degree in IT, Computer Science, or equivalent level of computing discipline
• Minimum 1-2 years of IT/Software-focused business analyst or project management experience preferably in Telco/MVNO industry
• Ability to bring stakeholders from across business units together and facilitate requirement sessions
• Ability to work with IT vendors and business stakeholders in multiple locations /countries.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected].

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

**********************************

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available

Business Analyst (Maritime)

Our client is a leading maritime player with global presence.

The candidate will be responsible for commercial projects, relationship management and providing support for the company’s sales practices on the CRM. The ideal candidate would have at least 2 years’ experience in a similar role, takes initiative, challenge existing ideas and has strong analytical and problem-solving skills. The candidate must be able to work well independently as well as in a highly collaborative team environment.

Responsibilities

Relationship Management (30%) & Data Administration (20%)

• Build strong and trusting relationships with Traders, with the ability to influence and train them on how to use the CRM system.
• Review and analyze CRM and research data tools to track and report on revenue, pipeline, and performance.
• Maintain accurate and timely customer data in CRM (Hubspot); add new entries into the CRM system (companies, contacts, deals), manage existing entries, keep the data tidy and free of duplicates.
• Identify and raise areas of concern to senior managers with regards to sales management and ownership of client conflict resolution between traders.
• Market research on leads and existing customers; ad-hoc analysis across all sectors
• Assisting Project Management (30%)
• Participate in multiple projects and planned strategies to drive business and revenue growth.
• Analytics and Reporting (20%)
• Perform ad-hoc analytical work when required to meet various business and project’s needs.
• Routine reporting of the profitability of various business units and understanding the drivers behind it.

Requirements

• Minimum Maritime/Shipping related degree or analytical degree in Maths, Science, Economics, Finance, Engineering, etc
• Excellent analytical and creative problem-solving skills
• Ability to prioritize and manage time in a fast-paced environment

· Strong interpersonal and communication skills to manage a diverse range of CRM users and build effective communication with traders.

· Strong mediating and conflict resolution skills to resolve disagreement where it may arise between traders.

• Strong adaptability skills to relate to different stakeholders and situations to achieve a desired outcome.

Our client is a global manufacturer. Due to business needs, they are now recruiting a Business Process Analyst to be part of their Business Improvement team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility of Business Process Analyst:

• Evaluates business systems and workflows, conducting a thorough process analysis of current and future Finance & Manufacturing systems/processes.
• Mapping existing processes and suggesting new/improved processes, aligning with the department’s strategic directives and operational guidelines.
• Collaborates with various departmental business process owners to assess current systems and processes, identifying areas for automation and integration to enhance overall operational efficiency and reduce costs.
• Collects and documents requirements, encompassing business processes and needs, and translates them into detailed functional specifications.
• Provides support for ad-hoc projects and initiatives as required.

Requirements:

• Diploma in any discipline
• Min 3 years of system improvement process experience
• Proficiency in Microsoft Office
• Experience in manufacturing industry is a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

As a graduate at Equinor, you’ll be joining 21,000 colleagues delivering oil, gas, wind and solar power to 170 million people worldwide. By 2050, we aim to become a net-zero company and deliver the energy the world needs without contributing to global warming. It’s one of the defining challenges of our time and attracting and developing the brightest minds will be critical to our success.

The programme

Our Corporate Graduate Programme is aimed at Bachelor’s, Master’s or PhD applicants from both technical and non-technical backgrounds. To be eligible you must have graduated or be able to graduate by the end of 2023.

We recruit for over 30 roles across technology, engineering, sciences, IT and commercial disciplines. You can read more about the various roles we recruit for here (https://shorturl.at/mwCO3).

The position

The Renewables (REN) area in Equinor is developing and delivering wind and solar power, storage solutions and hydrogen. We have great ambitions and aim to grow almost 20 times the size within renewables as we are today by 2030. REN aims to do this by combining Equinor’s broad energy competence, project delivery capabilities and ability to integrate technological solutions. To do this we also need young talents with an eye for the future.

Within Renewables, we are hiring for a graduate within Strategy & Business Development discipline in Singapore as part of growing our renewables business in Asia Pacific region. By joining our team, you will be expected to work within a broad spectrum of responsibilities within the renewables space and have the opportunity to:

• Implement Renewables strategy and secure access to new profitable opportunities in Asia Pacific region;
• Undertake Offshore wind market assessments and competitiveness in selected countries in Asia Pacific;
• Contribute to executing the agreed business plan in the region;
• Contribute to identifying, evaluating and executing M&A transactions;
• Overall support in early phase business development activities; and
• Collaborate closely with a wide range of internal and external stakeholders, such as external regulators, internal business developers, license partners, technical professionals, external contractors, etc.

You

Some qualities are essential for Equinor. You identify with our values, open, collaborative, courageous and caring, which guide our decisions and help us succeed and grow. You make safety your priority and contribute to our zero-harm culture. For this position, we are also looking for:

• Master’s degree or PhD with strong academic record within Business administration, Finance, Economics, Strategy, Project development, and Business development
• Completed degree within year of starting (2024)
• Fluent in English
• Formal experience is not a requirement
• Extracurricular activities and/or voluntary work is an advantage

Your personal qualities:

• Ability to live by our safety and security expectations
• High ethical standards
• Good communication and stakeholder management skills
• Global mindset
• Analytical and commercial mindset
• Team player with the ability to work and deliver results in a diverse environment
• Have a positive attitude to take on new challenges and adapt to dynamic environments

Equinor is an equal opportunities employer and we welcome applications from all candidates who meet the educational and experience requirements, including candidates with disabilities. If you have any specific requirements for any stage in our process, then please make this clear in your application and our team will be happy to support you.

Are you up for the challenge? Join us! We need people like you – with your ideas, skills, perspectives, curiosity, drive, and engagement.

About the client:

Our client is a reputed organization

Responsibilities:

• Functional Business Analyst who can double up as PM for projects under Retail Customer Assisted Channels.
• Perform Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction.
• Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights
• Collaborate with BU Specialists to elicit and review business requirements.
• Responsible to analyse and define detailed functional and non-functional requirements based on business requirements.
• Identify value based & outcome driven requirements and manage risks through prioritization.
• Write business functional release notes and contribute to deployment plan.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Work hand in hand with Business Project Managers and Technical Delivery Managers to manage stakeholders and relationships.
• Manage the overall Programme risk profile, track risk/issue aging, work-through escalations, change governance and related issues. Implement the risk mitigation / issue resolution plans.

Requirements:

• Bachelor’s degree in engineering/ business/ finance or equivalent
• Minimum 10 years of relevant experience in Retail Banking Operations/Contact Centre
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives.
• Broad understanding of technology and operational processes across functions – Deposits, Loans, Wealth Management.
• Familiar with change management processes and project management fundamentals
• Well versed in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Nice to have: Knowledge of Enterprise Workflow Management System; Lean/Six Sigma process re-engineering skills; Getting actionable insights using data

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte LtdEA License No. 01C4394 EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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Job description (In Detail):

Responsibilities:

• Build and support applications in finance and tax domain, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.
• Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.
• Participate in discussions, analyze and conceptualize IT solutions that meet business requirements.
• Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).
• Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.
• Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.
• Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.
• Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.
• Prepare training plans and user manuals, and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system.
• Build simple automation solution for business users using MS Excel, O365 suites, Appian, etc.
• With strong collaborative mind-set, the candidate is expected to work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.

Requirements:

• Bachelor Degree in Information Technology, Computer Science or equivalent.
• 2 to 7 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.
• Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.
• Possess strong analytical, critical thinking, and problem-solving skills.
• A team player who has growth mindset and confident to work independently.
• Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.
• Experience with ETL process, SQL and automation technology
• Experience in project management and Agile methodology skills with strong delivery mindset.
• Good understanding of tax and finance business domain.
• Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Job Description & Requirement :

Bachelor Degree in Information Technology, Computer Science or equivalent.

· 2 to 7 years of relevant experience in technology business analysis or software development, familiar with business applications in investment/banking industries.

· Excellent inter-personal and communication skills, with strong ability to manage and align expectations of senior level business stakeholders across different business units to accept solutions proposed by project team.

· Possess strong analytical, critical thinking, and problem-solving skills.

· A team player who has growth mindset and confident to work independently.

· Experience in the documentation of BRD, FSD, use cases, visual modeling and business processes.

· Experience with ETL process, SQL and automation technology

· Experience in project management and Agile methodology skills with strong delivery mindset.

· Good understanding of tax and finance business domain.

· Good understanding of financial application, workflow, UI/UX, database design and software engineering best practices.

· Build and support applications in finance and tax domain, including tax compliance, tax audit and dispute, transfer pricing, tax reclaims, etc.

· Support Business Lead or Product Owner to facilitate and elicit requirements from business stakeholders for the purpose of producing Business Requirements Document (BRD) or User Stories.

· Participate in discussions, analyze and conceptualize IT solutions that meet business requirements.

· Prepare Functional Specifications Document (FSD) during project execution phase, along with delivery of Requirements Traceability Matrix (RTM).

· Validate IT solutions with engineering and architecture teams, and ensure specifications are properly understood by rest of project delivery team.

· Present IT solution to business and IT stakeholders to explain how the solution addresses their business requirements.

· Support project team during the execution phase of the project for any queries pertaining to the FSD or BRD or User Stories. Re-engage business SMEs to revise requirements and/or for the acceptance of alternative solutions, due to design or implementation constraints encountered where necessary.

· Support Quality Assurance team to define the test strategy and approach and provide clarifications to queries during the testing phase, to both the Quality Assurance team and Business Testers during testing phases.

· Prepare training plans and user manuals, and conduct trainings to users before system launch and provide close support to system users in the adoption of the new system.

· Build simple automation solution for business users using MS Excel, O365 suites, Appian, etc.

· With strong collaborative mind-set, the candidate is expected to work across facets of the business across Front, Middle, and Back Office, the extended Technology team as well as industry peers and partners.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.