Total 610 customer service manager job vacancies in Business Management / Project / Planning category in Jurong East, North East

ROLES AND RESPONSIBILITIES

1. Ensure RFQ is managed properly, work closely with Sales team, co-ordinate other IT teams to complete the RFQ.
2. Work with the Sales team and product team to propose necessary solutions as per RFQ requirements.
3. Handhold sales, solutions and project implementation team once project is awarded and manage escalations.
4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
5. Analyze the requirements, scope the problem and develop business cases to address the problem
6. Document requirements, source and evaluate alternatives, and recommend solutions that best fit the project’s needs.
7. Work with our customers’ line units to ensure smooth deployment and adoption of solution
8. Develop project schedule and activities based on appropriate project implementation methodology
9. Identify potential project risks and their implications to the organization and recommend mitigating measures to manage the risks and to provide reasonable assurance to the organization
10. Establish the appropriate project organization structure and define the change management and communication plan to engage and set expectations of stakeholders
11. Engage and manage the Internal/ External Service Provider(s) (who supplies the people, processes, tools and methodologies) to deliver ICT solutions and services.
12. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes and procedures and system are designed to comply with policies and guidelines
13. Communicate and present to senior decision makers, stakeholders and management forums on project progress and issues with respect to business objectives
14. Perform other jobs related duties as and when requested by superior.

JOB REQUIREMENTS:

• Team player with strong organization and people management skills
• Hands-on experience in full project development life cycles
• Strong analytical, conceptualisation and problem-solving skills
• Strong interpersonal and communication skills; ability to influence stakeholders across an organization
• Good presentation skills and proficiency in MS computer applications (Excel, Word, PowerPoint) and SQL required
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Excellent written, verbal communication, presentation and negotiation skills in English.
• Minimum Degree in Computer Science, Information Systems, Information/Info-comm Technology, Computer or Electronics Engineering or related discipline
• Minimum 5-8 years of Project Management experience
• Knowledge in logistics and supply chain management solutions and business processes will be an added advantage

Remuneration shall commensurate with relevant work experience.

We regret that only shortlisted candidates shall be notified.

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

We are looking for a senior Project Manager to join to support our related company in expanding Agile project management team to help deliver a variety of internal and external projects, ranging from software development to

consulting & cloud services with local and international clients. You have a passion for all things

Agile and a desire to question all assumptions and supply regular and prompt business value

across the board.

The company provides specialist services and software tools to make cloud native possible through

technologies such as Biqmind CAPE, Kubernetes and container platforms such as Red Hat

OpenShift and Azure Kubernetes Service. Our mission is to make life easier for companies, teams

and developers seeking to be cloud native. We enable execution of new approaches and augment

skills, closing the gaps that are holding back strategies to push ahead with transformation and

application modernization efforts.

It is a fast-paced environment with a healthy balance between independent contribution and

collaboration. As an international community of experienced and emerging talent, what drives

our work are fearless reinvention, collective brilliance and delivering solutions that are elegantly

simple.

ROLE DESCRIPTION

Responsible for:

• Managing the day-to-day direction of the project

• Facilitating the project team to deliver on their commitments

• Reviewing the progress of the project to ensure that tasks and deliverables are completed

per the contract requirements and budget, highlighting risks where appropriate

• Reviewing all project deliverables to ensure that they meet the requirements; are free of

editorial errors, and meet quality standards

• Operational responsibility for ensuring that the work meets all project requirements for

technical, financial, and quality factors.

• Collaborating with stakeholders and clients to deliver their projects related to specific

product/service/technology needs

• Working with internal & client engineering, design, operations, enablement, and leadership

team to bring products/services to market and develop and grow business opportunities

• Educating and training customers on agile, continuous delivery and cloud native

technologies & methods

- Participate in peer reviews and audits

- Implement process changes and best practices around project management and reporting

REQUIREMENTS

• Bachelor’s degree required

• 5+ years of project management experience, including the ability to build, lead and work with

cross-functional teams of at least 5 – 10 team members to deliver projects

• A proven record of accomplishment in successfully managing and implementing projects of

varying levels of complexity using Agile methodologies in high-tech development

environments

• Expert knowledge of both Agile and traditional project management principles and practices

with the ability to blend them together to fit a project and/or business environment

• Solid understanding of and proven experience in using appropriate tools:

o Agile Project Management tools such as Jira or equivalent

o Microsoft Project, Visio, and all Office Tools

• Experience working with multiple delivery and business partners’ teams

• Experience in client facing roles, including consulting

• Demonstrated experience in stakeholder management

• Possess a unique blend of business and technical savvy

• Strong SDLC skills and understanding

• Technical background including cloud, framework, Artificial Intelligence (AI) and data analytic

technologies preferred

Personal Attributes:

• Strong written and verbal communication and presentations skills, with proven experience

engaging and influencing senior leadership

• Effective interpersonal skills including mentoring, coaching, collaborating, and team building

• Ability to interact positively, clearly, and professionally with peers

• Flexible, open-minded, self-motivated, quick learner, uses initiative, reliable and a team player

• Ability to multi-task, prioritize activities, work independently and calmly under pressure

• Ability to think strategically and execute methodically

• Strong analytical, planning, and organizational skills with an ability to manage competing

demands

• Creative approach to problem-solving with the ability to focus on details while keeping the

“big picture” view in a fast-paced environment

Job Description

• Conduct market research and network to identify business opportunities in the Energy-as-a-Service (EaaS) sector, with primary focus on Cooling-as-a-service (CaaS) business
• Identify customer needs and build a robust opportunities pipeline across operational brownfield assets and under-development greenfield assets
• Manage end-to-end business process from strategy, ideation, lead generation, business proposal preparation to contract negotiation and closing deals in collaboration with internal and external stakeholders
• Manage ecosystem and channel partnerships with key decision makers and stakeholders in the industry
• Be proactive in scouting needs, staying abreast of technology trends and foresights, and translating these into insightful reports
• Develop and strengthen relationships with internal and external stakeholders and clients in the low carbon energy sector
• Develop new business models or transform existing ones, including organisational development, capability mapping and operating model change
• Manage project budgets and finances
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Responsibilities

• Degree in Engineering, Science or technologically-related fields with minimum 8 years of relevant work experience. Master’s degree in business is advantageous
• Familiarity with technology trends and innovation drivers in high-side cooling systems and industry best practices will be advantageous
• Creative and innovation thinking with proven track record of energy transition success in securing new contracts in cooling sector
• Solid commercial understanding with basic financial modelling, payback period analysis, etc. crucial
• Passion for new technologies and technical acumen to evaluate their relevance in sustainability and energy efficiency
• Excellent project and stakeholder management skills, negotiation, communication, and interpersonal skills
• Understanding of cooling business and service-based business models, including best practice processes
• Ability to work effectively in a multi-disciplinary lean team environment and to take initiative and deliver projects independently when required
• This role is based in Singapore but focuses on business development for the India market. Some overseas travel is to be expected

Mandatory Skills

Job Description:

Knowledge and Skills:

• 4 - 6 years project management experience desired
• PMP and ITIL certification preferred
• Previous experience in the core banking/ Digital banking /Internet Banking system.
• Strong experience in people management and customer management
• Strong experience in managing cost and project finance
• Experience in Agile methodologies is added advantage
• Experience in managing onsite – offshore model is highly preferred
• Strong customer engagement and service delivery skills.
• Experience in managing and developing a pipeline of business opportunity
• Abilities to manage conflicts and strong negotiation skills
• Strong business change management skills.

Responsibilities:

• Responsible for end to end delivery of projects with agreed scope/time/cost
• Responsible for setting up the development team
• Provide resource forecast plan
• Drive the team to resolve all technical issues and risks
• Provide Effort and Cost Estimation and provide justification when a need arise
• Tracks and report project progress

Personal Attributes:

• Efficient communication and presentation skills; Strong people management skills
• Leader in managing expectations and business development in favour of the founding organization
• Meticulous, organized, risk averse and able to work in a fast paced environment
• Able to identify a problem and define alternatives to support an optimized solution
• Energetic, Dynamic and Driven able to work within defined procedures and moderate degree of direction

Mandatory Skills

Job Description:

Knowledge and Skills:

• 4 - 6 years project management experience desired
• PMP and ITIL certification preferred
• Previous experience in the core banking/ Digital banking /Internet Banking system.
• Strong experience in people management and customer management
• Strong experience in managing cost and project finance
• Experience in Agile methodologies is added advantage
• Experience in managing onsite – offshore model is highly preferred
• Strong customer engagement and service delivery skills.
• Experience in managing and developing a pipeline of business opportunity
• Abilities to manage conflicts and strong negotiation skills
• Strong business change management skills.

Responsibilities:

• Responsible for end to end delivery of projects with agreed scope/time/cost
• Responsible for setting up the development team
• Provide resource forecast plan
• Drive the team to resolve all technical issues and risks
• Provide Effort and Cost Estimation and provide justification when a need arise
• Tracks and report project progress

Personal Attributes:

• Efficient communication and presentation skills; Strong people management skills
• Leader in managing expectations and business development in favour of the founding organization
• Meticulous, organized, risk averse and able to work in a fast paced environment
• Able to identify a problem and define alternatives to support an optimized solution
• Energetic, Dynamic and Driven able to work within defined procedures and moderate degree of direction

Duties/ Responsibilities:

• Oversee the planning, execution, and monitoring of projects. Coordinate Business Units (BU) resources, timeline, and deliverables to ensure successful completion within schedule. Regularly review projects progress, identify risks, and implement mitigation strategies.
• Manage and lead the project team to realize the project QDC objectives (estimate, plan and track the project development activities).
• Build and maintain strong relationships with internal and external stakeholders, including BU, staff customers and partners.
• Take ownership and keep track of customers’ request and project issues, and work closely with team for resolution on quality, delivery, and cost.
• Make recommendations to prevent problems and manage potential risks when necessary.
• Need to be flexible to adapt to deadlines, changing schedules and requirements, and unpredictable events.
• Frequent travel for new project kick-off, project progress discussion and alignment.

Requirements:

• Bachelor’s degree in Science, Computer, Mechanical, Electrical & Electronics Engineering degree or equivalent.
• Minimum 5 years of work experience as Program Manager with project management skills in industrial or automotive industry.
• Ability to manage the different phases of the project life cycle, budgets, contracts, schedule, risk, etc.
• Strong interpersonal and communication skills with the ability to collaborate effectively with diverse stakeholders.
• Ability to prioritize and manage pressure.
• Good communication skills.
• Possess Project Management Professional Certification (PMP) is an added advantage.
• Experience in cost and effort estimation for project quotations.
• Willingness to travel frequently in Asia region, such as India.

1. Supervise a group of site staff, engineers.

2. Plan and organise daily work, execution of projects, prepare project schedule, milestone reports, submission and manpower planning.

3. Praticipate in the preparation of technical specifications, design requirements, conduct tender site show round for project works and contract management.

4. Ensure effective project management on the implementation of design, installation, testing and commissioning.

5. Control the use of site resources and overall project cost & also monitor and control wastage on site.

6. Ensure all installation engineers, workers/ sub-contractors work is completed in the allocated in the allocated time.

7. Ensure safety in the workplace through close supervision and implementation of all safety requirements.

8. Review of contactor's resign submission, update of as-build drawing, attendance to site meeting / inspection

9. Liaise with office staff to assist in the resolving of queries, customers, subcontractors & suppliers

10. Provide suggestions for improvement of practices within the company Other duties as assigned

11. Resuly-oriented and able to deliver results for multiple projects under tight deadlines.

12. Prefer bilingual in communication in view to liaise with clients & consultants

13. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

14. At least 2 Year(s) of working experience in the related field is required for this position.Required Skill(s): autocad, Microsoft Office, driving

15. Preferably Senior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

16. Those who can start immediately or within a short notice period will have an added advantage.

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Functional role as process management lead to focus on the delivery of procurement RFP packages, analyze and present the delivery of work, which will require working with other consultants.
• Fulfill the core Project Management responsibilities, including but not limited to:
• Maintain and quality assurance on project documentation
• Sending invite of agendas for every regular or ad-hoc meeting setup
• Assisting the Project Lead with risk management of reporting
• Monitoring and reporting progress and communicating clearly with both clients and key stakeholders
• Working with main vendors and sub-vendors.
• Assisting the Project Lead to work and communicate directly with client for all projects deliverable.
• Liaise and manage the co-ordination of the partners and working groups engaged in project work (third part suppliers, client internal stakeholders, partners, etc.) and ensure the smooth running of projects.
• Adhere to the process guidelines set out b the department to manage all projects and responsibilities within the team.
• Work with the Operations Lead, Business Lead & Project Lead to continuously improve the way we work, from beginning to end, thorough documentation, processes and industry-leading best practices
• Proactively identify risks and develop and communicate solutions to contingency plans and manage accordingly
• Manage change control and escalating issues to the Project Lead where necessary.
• Provide regular status reports to the Project and/or Operation Lead
• Ensure that each step of the project is on-time and within budget as per project execution plan.
• Stakeholder Engagement and Communication.
• Create a stakeholder map.
• Act as the primary point of contact between internal and external stakeholders.
• Ensure seamless handover of completed deliverables to the operational teams.
• Documentation and Reporting
• Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.
• Deliver high-quality presentations and reports for management and stakeholders.

Required Qualification, Skills and Attributes:

• Requires a bachelor’s degree in engineering, Construction, or related field. An advanced degree in Business/Finance/Construction Management or related field is strongly preferred.
• At least 04 years project and construction management experiences in the direct management of real estate projects of varying sizes, complexities and across multiple markets (retail, residential, commercial, industrial etc).
• Strong presentation and interpersonal skills, seeks to develop strong client relationships.
• Excellent customer service and analytical skills are necessary as is an attention to detail personality.
• Proficient in the various project delivery models (DBB, DB, GMP, CM, MC etc.) and be confident enough to deploy them on any given project where the pro’s and con’s warrant such an approach.

1. Duty & Responsibilities

• Implement and provide directions in project planning, coordinate works, liaise with sub con/supplier, ensures overall progresses based on schedules.
• Effectively communicate project expectations to team members and stakeholders.
• Coordinate with the drafting department with regards to the preparation/ submission/ approval of shop and as-built drawings.
• Liaise with client's representatives with regards to all site matters, attend site meeting if required.
• Update Project Status, prepare monthly progress claim for the project.
• Develop best practices and tools for project execution and management.
• Performed Ad-hoc duties assigned.

2. Requirement

• Min. 8 years and above for Electrical & Network Telecommunication Project Management experience required.
• Bachelor/ Master Degree in Electrical/ Electrical Communication Engineering or relevant field.
• Proven experience in leading build projects from initiation to project closure
• PMP certification from PMI or equivalent is an advantage.

Job Description

The Strategy Manager conducts research and analysis in their areas of responsibility to understand the market situation, its’ competitive landscape, customer needs, and UPS capabilities. He/She develops an understanding of UPS offerings and capabilities and external factors which impact UPS strategies. The Strategy Manager conducts detailed MCCU (Market, Competitor, Customer, and UPS) assessments. In addition to the business unit(s) and/or functional strategies, he/she supports the monitoring of key strategic initiatives. He/She supports Healthcare initiative(s) in globally.

Job Responsibilities

• Research UPS’s internal offerings and capabilities and their position relative to key competitors in the respective markets to identify strengths and weaknesses
• Assesses the primary external factors and how they will affect UPS’s ability to reach designated goals.
• Analyzes and forecasts future key competitor actions to understand future competitive challenges
• Manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end
• Forwards project documents to stakeholders to obtain sign-off, agreement on project cost, and needed resources
• Develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications
• Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and to manage project impact
• Designs and implements communication plans to ensure those affected by projects are informed and updated
• Follows up with assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage the productivity of the team, project timelines, and deliverables.

Job Requirements

• Possess at least a Degree in Marketing, Strategy or relevant fields
• Possess at least 6-7 years in related strategic marketing roles
• Demonstrate strong interpersonal and relationship management skills & ability to work with cross-functional teams
• Comfortable with travel for work (where required)
• Self-starter; able to work independently with minimal supervision
• Possess 2 years or more prior industry experience in Supply Chain, Healthcare or Healthcare Transportation preferred

KEY DUTIES AND RESPONSIBILITES:

• Collaborate with key account managers to identify new business and grow relationships that assist in revenue generation for the organisation.
• Support or lead development initiatives of the identified new business strategies / opportunities.
• Develop and prioritize a list of target prospective clients for specific service sales and a strategy to achieve defined sales targets.
• Pursuing and opening a line of dialogue with prospective clients.
• Develop a strong relationship with the potential client’s relevant contact person, organize visits to the client’s facilities or to our facilities, showcasing our capabilities and identifying the service requirements.
• Develop sales performance metrics based on organisation service prices and cost structure approach.
• Securing a position to tender or quote for upcoming work with new potential and existing clients.
• Ensure the timely preparation of proposals for our CDMO & CMO services and efficient conclusion of manufacturing service agreement.
• Work with operations team to develop the potential and existing client’s required activities within target markets.
• Partner with operations and service delivery teams to develop accurate and timely quotations and proposals for your clients.
• Establish continuous market monitoring, identify trends, and liaise with operations team to develop new solutions.
• Maintain current knowledge of service capabilities and relationship network of stakeholder throughout the Organization.
• Develop intervention strategies to mitigate gaps in delivery of logistics services. Monitor any lapses in delivery of logistics services to clients.
• Any other activities as and when assigned by the Superior.

REQUIREMENT

• Excellent verbal / written communication and technical presentation skills.
• Interpersonal skills with the ability to interact with all levels of management, consultants, and clients, with highly developed presentation, negotiation, and persuasion skills.
• Possess extensive and recent experience in a similar senior sales position within the life sciences sector (preferably with a focus on CDMO & CMO services).
• Results focused, commercially aware, creatively and ability to understand clients’ and the organization operational requirements.
• Ability to develop innovative solutions for clients and have a strong aptitude to convert strategy into results for the organization.
• Ability to travel, present and promote capabilities, express initiatives and foster effective positive communication between clients and the organization.
• Ability to work independently with limited supervision.

EDUCATION & EXPERIENCE

• Minimum Bachelor of Science in biology, chemistry, biochemistry, microbiology, or similar relevant education.
• At least 6-8 years of relevant industry sales/business development experience.
• Knowledge of Formulation Development and Manufacture of pharmaceuticals.
• Experience in a Contract Development and Manufacturing Organization (CDMO) or Contract Manufacturing Organization (CMO) is an advantage.

1. Duty & Responsibilities

• Implement and provide directions in project planning, coordinate works, liaise with sub con/supplier, ensures overall progresses based on schedules.
• Effectively communicate project expectations to team members and stakeholders.
• Coordinate with the drafting department with regards to the preparation/ submission/ approval of shop and as-built drawings.
• Liaise with client's representatives with regards to all site matters, attend site meeting if required.
• Update Project Status, prepare monthly progress claim for the project.
• Develop best practices and tools for project execution and management.
• Performed Ad-hoc duties assigned.

2. Requirement

• Min. 5 years and above for Electrical & Network Telecommunication Project Management experience required.
• Bachelor/ Master Degree in Electrical/ Electrical Communication Engineering or relevant field.
• Proven experience in leading build projects from initiation to project closure
• PMP certification from PMI or equivalent is an advantage.

Company Overview:

Atera Water Pte Ltd is a water membrane technology startup based in Singapore, spun off from Nanyang Technological University. We specialize in the development of cutting edge and sustainable nanocomposite hollow fiber membranes designed to empower communities to tackle water challenges amidst climate change and high costs of advanced filtration membranes.

Atera Water is collaborating with the faculty of Material Sciences and Engineering at Nanyang Technological University and Singapore Institute of Technology to develop affordable membranes and low energy systems primarily targeted to replace traditional water treatment systems which utilises high amounts of chemicals and generate sludge that is harmful to the environment.

For more information on our technologies and solutions, visit our website at www.aterawater.com.

Position Overview:

We are seeking an experienced and driven Business Development Manager to lead our efforts in expanding our market presence and driving revenue growth. The ideal candidate will have a deep understanding of the water treatment industry, particularly in filtration membranes, and a proven track record in business development, sales, and strategic partnerships.

Key Responsibilities:

• Develop and execute comprehensive business development strategies to achieve sales targets and expand market share.
• Identify and pursue new business opportunities, including potential clients, markets, and partnerships.
• Build and maintain strong relationships with key stakeholders, including customers, industry partners, and government agencies.
• Conduct market research and competitive analysis to stay informed about industry trends and identify growth opportunities.
• Collaborate with the technical and product development teams to ensure alignment of business development efforts with company goals and product capabilities.
• Lead negotiations and close high-value deals with customers and partners.
• Represent Atera Water at industry conferences, trade shows, and other relevant events to promote our products and services.
• Prepare and deliver compelling presentations and proposals to prospective clients and partners.
• Provide regular reports and updates to senior management on business development activities, pipeline, and performance.

Qualifications:

• Bachelor's degree in Business, Engineering, Environmental Science, or a related field.
• Minimum of 3 years of experience in business development, sales, or a related role within the water treatment industry, with a focus on filtration membranes.
• Proven track record of achieving sales targets and driving business growth.
• Strong understanding of water treatment technologies and market dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to think strategically and develop innovative solutions to complex business challenges.
• Strong analytical skills and ability to make data-driven decisions.
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Willingness to travel as needed to meet with clients, partners, and attend industry events.

Why Join Us:

• Opportunity to work with cutting-edge technology in a rapidly growing startup.
• Be part of a passionate and innovative team dedicated to making a positive impact on the global water industry.
• Competitive salary and benefits package.
• Professional development opportunities and career growth potential.

Responsibilities:

*Access power and instrument control signals for production equipment.

*work on the line from the substation to the process equipment,

*installation and commissioning of transformers and switchgear, the construction of cable lines, and the power supply and commissioning of equipment;

*work on the bus path from the instrument central control room (CCR) to the equipment including the installation and commissioning of control cabinets,

* installation of cable paths, the power supply of process equipment, and process interlocking commissioning

*· Manage construction activities and progress independently.

Requirements

*· Able to complete above responsibilities indepandently.

*· Degree in Electrical engineering or diploma holder with minimum 5 years of relevant experience.

*· Technically competent across the full range of electrical systems

*· Good interpersonal and communication skills to interact with all level of staff.

Responsibilities:

• Lead full spectrum of Project Management including Overall Procurement, Construction, Manpower Planning, Testing and Commissioning.
• Involve work force arrangement for Plumbing, Sanitary , Gas and Precast yard services.
• Budget and Cost Control.
• Preparation of Progress Claims.
• Coordination and liaison with Clients, Consultants, Architect, Authorities, Project teams, Sub-contractors and Suppliers.
• Daily Operations for all the projects and maintenance.
• Prepare Agenda, Follow up agenda.
• Whole In Charge of Procurement, HR and Safety Department
• Able to prepare full set of Accounts and liaise with the Auditor.

Requirements

• Degree / Diploma.
• Min 5 years of relevant work experience in similar capacity in Plumbing & Sanitary Services.
• Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment.
• Able to communicate effectively at all levels.
• Able to liaise with mandarin speaking sub contractors.
• 6 Days work

As a Project Manager, you will manage and oversee all aspects of a project to ensure it is completed on-time and within budget. You are responsible for managing scope, cost, schedule, internal staffing and outside vendors. You will prepare reports for upper management regarding status of project as well as contribute to moderately complex aspects of a project. Your work is generally independent and collaborative in nature.

Responsibilities:

• Directs and manages large and complex project development from beginning to end
• Defines project scope, goals and deliverables to support business goals in collaboration with senior management and stakeholders
• Develops full-scale project plans and associated communications documents
• Communicates project expectations to team members and stakeholders
• Liaise with project stakeholders on an on-going basis
• Estimates resources and participants needed to achieve project goals
• Develops employees to be self-sufficient in continuous improvement tools
• Functions as leader for continuous improvement events
• Aligns activities with corporate goals around safety, quality, delivery and cost
• Performs root cause analysis on gaps, identifies waste, and works with leadership to drive sustainable corrective action
• Drafts and submits budget proposals, and recommends subsequent budget changes
• Negotiates with other department managers for acquisition of required personnel
• Determines and assesses need for additional staff or consultants and makes appropriate staffing adjustments during project cycle
• Sets and manages project expectations with team members and other stakeholders
• Delegates tasks and responsibilities to personnel
• Identifies and resolves issues and conflicts within project team
• Identifies and manages project dependencies and critical path
• Plans and schedules project timelines and milestones using appropriate tools
• Tracks project milestones and deliverables
• Develops and delivers progress reports, proposals, requirements documentation, and presentations
• Manages changes in project scope, identifies potential concerns, and devises contingency plans

Qualifications:

• Associate’s degree required; Bachelor’s degree preferred
• 5 years required, 7 years experience preferred of directing work in a large-scale project management capacity, including all aspects of process development and execution
• Business and management principles, including strategic planning, resource allocation, and production methods
• Prior experience with managing people and processes to achieve objectives
• Ability to build effective business relationships with other functional areas to best support mutual objectives
• Excellent problem-solving skills and ability to analyze workflow and processes to provide productive service to internal and external customers
• Interpersonal, conflict management, and negotiation skills required, including strong human relations skills to supervise and develop assigned employees effectively
• Adept at conducting research into project-related issues and products
• Ability to learn, understand, and apply new technologies
• Ability to effectively prioritize and execute tasks
• Effective written and verbal communication skills
• Excellent computer skills

Key Responsibilities

Lead-to-Quote Process Governance:

• Govern the Lead-to-Quote process and ensure that it is standardized / implemented within the Group across all users of MS Dynamics.

Regional champions and market rollout:

• Act as an advocate for Microsoft Dynamics CRM, promoting its benefits and ensuring users understand how it can improve their productivity and workflow.
• Plan, coordinate, and execute CRM rollouts across multiple countries / legal entities, managing timelines, milestones, and stakeholders.
• Act as regional / legal entity champions, managing relationships with local teams to increase adoption of CRM system, foster alignment to global Standards while facilitating platform support requests.

Training and change management:

• Orchestrate training, support and implement feedback from end-users to maximize the user adoption and efficacy of the CRM system.
• Regularly communicate new features, updates, and tips for using the CRM system to maximize its value
• Build and nurture a community of CRM users in the responsible regions / LEs, encouraging the exchange of best practices and tips for efficient system usage.
• Collect and share user feedback to improve the CRM system and the user experience.

CRM Development and Continuous Improvement:

• Collaborate closely with platform operations team to deliver system enhancements and bug fixes to optimize the CRM platform for end users. Actively participate in gathering requirements, designing solutions and final testing and technical acceptance

Key Requirements

• Bachelor’s degree in Business Administration, Sales or a related field. Relevant certifications (e.g., Microsoft Certified: Dynamics 365) are a plus.
• 3–5 years of experience in Technical Project management or Sales operations related role.
• Experience working with Microsoft Dynamics 365 CRM or a similar CRM system is advantageous.
• Experience with lead-to-quote process governance and CRM systems implementation is advantageous.
• Strong project management skills with the ability to prioritize and multitask in a global setting.
• Excellent communication, facilitation, and interpersonal skills to engage stakeholders and lead training sessions.
• Strong problem-solving and troubleshooting skills for CRM-related issues

Responsibilities:

· Plan, organise and set up site and sequential job planning for the smooth execution of projects to achieve cost, quality, timelines and customer satisfaction objectives.

· Manage construction activities and progress independently.

· Carry out resource planning for project such as site staff and workers, subcontractors and to ensure their effective deployment.

· Attend project meeting, project team meeting and updates on progress.

· Control materials, tools and equipment ordered and delivered.

· Manage all site staff and subcontractor schedule.

· Ensure adequate quality control measures either via on-site/off-site inspection and all completion/pre-handover inspections.

· Check the approved /correct materials are used within specifications/certifications submitted, recorded and approved by vetting Singapore Agencies.

· Proactively identifies changes in project scope and ensures appropriate measures are taken

· Administers Submittal Review process between Subcontractors/Suppliers and design team.

Requirements

· Able to understand electrical drawing, specifications and requirements skills and experience required.

· Degree in Electrical engineering or diploma holder with minimum 5 years of relevant experience.

· Worked in on A & A projects and/or Design and Build in various type of projects with different nature.

· Technically competent across the full range of electrical systems, ELV System, Project Lighting, Building Intelligent System and relevant skill set and competencies.

· Proven track records of successful project completion on time and on budget.

· Good interpersonal and communication skills to interact with all level of staff.

· Possess the relevant safety certifications like SCWSH / BCSS.

· Ability to coordinate and communicate with relevant site people to execute work Excellent time management and teamwork skills.

Job Description & Responsibilites

• Align organizational IT strategy with the overall customer experience strategy to ensure a seamless user journey
• Coordinate resource management (manpower and assets) strategies with business objectives across various initiatives.
• Establish measures to improve vendor management capabilities within the orgainisation.
• Callaborate with stakeholders to evaluate and prioritize the development needs of users based on organisational goal and project priorties to maximize business cost efficiency.
• Optimize and enhance existing operational standards and procedures.
• Integrate newly enabled IT processes and systems across-functional teams.
• Partner with internal IT departments and third-party developers across Asia to deliver cohesive solutions.
• Assist in documenting test results to support the efficient resolution of problems and to capture defect data.

Requirements

• Bachelor's Degree or equivalent qualification.
• 5 to 7 years of business solution analysis or project management experience.
• Experience with Finance & ERP systems (Microsoft D365 and Oracle ERP) is preferred.
• Experience in web-based technology including HTML, web-based services APIs, JSON, XML.
• Familiar with different EDI solutions or APIs.
• Experience with data analytics & business intelligence is a plus.
• Strong expertise in project management, with robust document-writing, communication, and coordination abilities.
• Exceptional analytical and problem-solving skills combined with a strategic mindset.
• Customer-centric approach to IT delivery to enhance user satisfaction.
• Demonstrated experience in vendor souching, negotiations, and contract management.
• Candiate is required to interact with stakeholders in Hong Kong, hence the ability to speak Cantonese fluently is a must.

Roles & Responsibilities

1) Business Development & Coordination with Business Development Department

· Identify the potential end users and know more about their work requirements. Communicate with the End users and get REI involved in the proposals.

· Implementation of new proposals to the End user based on the work constructability.

· Discuss with BDD on the new implementation of works if any that has been executed on site. Provide the details of work scope to BDD on the jobs carried out and to be executed.

· Providing input to the Business Development Team at required intervals. Involved in the preparation of presentation with the strategy.

· Standardize the Project Working slides on the REI EPC skills in terms of REI Works and develop the standardization forms/ norms for the Standalone REI skills.

2) Proposal Preparation and Coordination with Proposal Team

· Evaluation of the provided ITB documents and accordingly strategize the RFQ and the price schedule. Arrange one dedicated guy from the project team on the preparation of workflow and strategy on the execution in along with the necessary competent personnel lists.

· Liaise with the End Users on the proceedings of the tender which was been submitted.

· Co-ordinating with the end user for the tenders been submitted and getting the updates. Liaise with the tender team on the stated for further and clear execution of price schedule and proposals.

· Compare the strategy among the competitors for optimistic solutions and proposals.

· Prepare the submission strategy for the tenders for the clear identification and proceedings.

· Lead the technical proposal preparation inline to the End user requirement.

· Standardize the technical proposal documents on the PEP & PCP.

3) Engineering Management & Coordination with Engineering Department

· Review the EDCL schedule & date of deliverables against the planned dates. Organizing weekly meetings with engineering team per the project deliverable.

· Review the Engineering documents to ensure that there are no additional cost impacts & in case of cost impacts, raise the Variation Order Request.

· Review the Technical specifications & do the IDC (Inter Discipline Check) to ensure on the comprehensive technical proposals.

· Review the documents against the Singapore standards and specifications. Compare the Engineering deliverables against the ITB.

· Monitor the Engineers on the IDC comments on regular aspects.

4) Client Management & Coordination

· Lead the meeting with the Clients. Attending weekly meetings with different custodians.

· Monitor the Delay logs/ Project tracker on a due basis per the project schedule and clear the holding point among the team and highlight the path forward with the owner/ End user.

· Understanding the concerns from client and provide the path forward with immediate for the smooth operations

· Always maintain a good relationship with Client/ End user on quality and competent lists.

5) HSE Management and Coordination with Corporate HSE Department

· Participate in the Client Weekly HSE walk down and advise on the area of improvement if any to be addressed.

· Encourage the work force & middle management for the area of improvement in safety aspects.

· Monitor the HSE incident reporting and HSE safe working hours in regular aspects.

· Encourage the work force in the toolbox talk for the safe work execution.

· Communicate with the team clearly on the objective and ensure that the HSE corporate policy is well established.

· Provide the Inputs from the project site on the identified area of improvements.

6) Quality Management and Coordination with Corporate QA/QC Department

· Monitor the Rework strategy and ensure that the reports been submitted to the corporate team.

· Ensure 72 hours of training for all the project members and construction team.

· Review the quality of training provided and ensure a startup for the training of new installation works.

· Ensure to have the QHSE walk down and QHSE Campaign in project site and report to

the QHSE corporate team.

· Arrange and identify the relevant third-party training for the relevant personnel.

· Encourage the work force to involve/ attend the competent training lists per individual capability.

7) Procurement & Coordination with Procurement Department

· Attending weekly PCL meetings on the clear tracking and execution of materials to be delivered. Monitor the Procurement deliverables by allocating the Project expeditor for the Jobs involved.

· Involved in the technical discussions with vendor and analyzing the technical proposals for the proceedings.

· Pre-qualify the compete/ qualified vendors in the System for further proceedings in advance.

· Co-ordinate with the Client to get the approval for the in-house vendors. Propose alternate vendors in benefits to the company adherence and proposals.

· Involve In House Vendors on the EPC Jobs and get the In-house Vendors in the Client Approved Vendor lists.

· Co-ordinate with the Procurement team on the clear strategy of commercial negotiations.

· Ensure to clear the technical aspects in prior to issue the PO. Follow the communication matrix for the Bid Tab and commercial discussions with Vendor

8) Construction Planning & Execution & QS Management

· Co-ordinate with the client construction team on the work front availability and the further proceedings

· Lead the weekly Construction meetings & the Client meetings. Share the reports and analysis for the work done at site.

· Conduct internal meetings with the individual crew for the proper way of improvement at work site.

· Analysis the Smart construction progress on weekly basis.

· Monitor the S curve (planned against Actual) on weekly basis. Identify the area of improvements on the work progress and construction sequences.

· Monitor the project deliverables of individual projects through the tracker and assign the individual responsibilities to the team.

9) Training and Coordination with Corporate Training Department

· Verify the training hours for the individual working crew.

· Identify the relevant trainings to impose for the lead man and the other skilled workers.

· Attend corporate meetings with the QHSE team for the further improvement of training skills.

· Conduct the training on smart construction progress measurement to the work force.

· Provide necessary inputs to the corporate training department for the further

implementation of training procedures and methods.

10) Construction Equipment Monitoring

· Ensure that the necessary equipment used by the construction team is properly registered in the HILTI tracker.

· Monitor the construction equipment loading on a regular basis.

· Communicate with the other projects on the requirement of equipment to be reserved for the critical works.

· Optimize the use of equipment by sharing with other disciplines

· Optimize the use of equipment per the project budget and requirements

11) Resource Planning & Innovative improvements

· Monitor the manpower loading per the projected schedule.

· Set the PI through the project Planner and derive the manpower loading. Conduct the brainstorming session and briefing to the team on the usage of manpower.

· Identify the crew composition and derive the project planning schedule. Monitor the PI on regular basis in along with the loss man hours through the project planner.

· Arrange for a separate session with the crew, who got the negative plans and lesser PI against the Plan.

· Monitor the PI on day to basis through common APP & Smart construction tools.

12) Reports

· Preparation of monthly progress/ project report for the project meeting with the top management.

· Verify the project daily report submitting to the client.

· Document lesson learnt from project to share among the organization to avoid it to repeat again.

· Ensure and monitor monthly management reports to update the status of project status.

· Ensure QHSE records are in placed throughout the project monitor the cash flow and the commitment reports on a monthly basis.

· Review Finance report to understand the company finance status.

13) Goals

· Completion of project within the time schedule.

· Manage the multiple EPC Projects (more than 2 projects) and complete the project handover in a suitable time frame. Optimize the manpower by sharing with the projects going under the stated portfolio.

· Completion of project by achieving the customer satisfaction of 80% in minimum.

· Achieve the project total man hours lesser than the projected man hours.

· Obtain additional Variation orders from the end users by proposing alternate ways in execution. Target to get VO of about 10% in at least from the project contract.

· Completion of projects per schedule and before the schedule of completion.

· Achieve “0” NCR on the project execution and quality.

· Ensure to complete the project with “0” accident and “0” Near Miss.

14) Career Path:

· To become a stronger professional project manager for the overall disciplines and set the target of REI to manage the project management department.

· Accrue more projects on EPC and to work independently.

· To reach the height of Project manager for E&I works in 3 Years of time and to work as a Project manager for overall discipline in 9 years of time from present.

Requirements

· Preferably Degree/Diploma in Engineering in Mechanical, construction management or equivalent.

· Preferably 5-10 years’ experience in construction experience in EPCM, EPCC sector.

· Proven track records of successful project completion on time and on budget or exceeding expectations will be well regards.

· Demonstrated leadership experience and skills to manage large or multiple construction projects

· Preferably computer literate in MS Office Word, Excel and PowerPoint

· Preferably 3 to 5 years of management experience

· Positive attitude with good interpersonal skills

· Ability to work in a dynamic and fast paced environment.

The role of a Business Development Manager (BDM) at ERIKS would focus on driving sales growth, establishing strategic partnerships, and expanding the company's market presence.

Duties & Responsibilities

1. Strategic Planning and Market Research

• Market Analysis: Conduct in-depth market research to identify trends, potential customers, and emerging opportunities within ERIKS' core industries (e.g., OEM, sealing/gasket solutions, and mechanical engineering).
• Strategic Initiatives: Develop and implement business development strategies aligned with ERIKS’ goals and sustainability initiatives.

2. Sales and Revenue Growth

• Revenue Targets: Work towards achieving set sales and profitability targets.
• Client Acquisition: Identify, qualify, and secure new business opportunities with both existing and new customers.
• Cross-selling: Promote ERIKS’ broad portfolio of products and solutions by identifying synergies across categories.
• Clean Room: Experience in setting up a clean room for semiconductor customers with strong project Management Skills.

3. Customer Relationship Management (CRM)

• Account Management: Build and maintain long-term relationships with key clients to ensure repeat business. Dealing with international key customers will be an added advantage.
• Feedback Integration: Collect and analyze client feedback to improve service delivery and product offerings.
• Customer-focused solutions: Develop customized solutions to meet client-specific needs.

4. Collaboration and Coordination

• Internal Collaboration: Work closely with the technical and operations teams to ensure the seamless delivery of solutions.
• Stakeholder Engagement: Act as the primary liaison between ERIKS and clients, ensuring alignment of goals.
• Global Partnerships: Leverage ERIKS’ global network to access resources and best practices.

5. Proposal and Contract Development

• Proposals: Prepare and present detailed proposals, pricing structures, and tender submissions.
• Negotiations: Lead contract negotiations to ensure favorable terms while maintaining profitability.

6. Brand Representation

• Corporate Ambassador: Represent ERIKS at industry events, trade shows, and conferences to enhance brand visibility.
• Thought Leadership: Share industry insights to position ERIKS as a trusted advisor in the marketplace.

7. Sustainability and Compliance

• Sustainable Growth: Promote ERIKS’ commitment to sustainability in all business development activities, reflecting ISO 14001:2015 standards.
• Regulatory Adherence: Ensure compliance with local and international laws and ERIKS' ethical & safety standards in business dealings.

8. Reporting and Analysis

• Performance Metrics: Monitor and report on business development activities, ensuring transparency in progress toward targets.
• Market Intelligence: Provide regular updates on competitor activities and market conditions.

9. Any other duties/projects as assigned by your immediate supervisor

Job Holder’s Specifications (Must Have)

· Possess at least a minimum Diploma in Engineering / Mechanical discipline or equivalent

· Minimum 5 years of sales experience in a related field, especially the Semiconductor sector

· Computer literate, excellent interpersonal, communication, and presentation skills

· Strong knowledge of business development and negotiation skills

· Team and sales-oriented, results-driven, self-starter with the ability to work well with little supervision and lead a team to meet business goals

· Knowledge of mechanical engineering products is an added advantage

· Enthusiastic, independent, motivated, good team player who is result-oriented and customer-focused

· Possess a valid driving license and own transport

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

Job Description

• Oversee Projects Department daily operations. Collaborates with stakeholders to document project scope, deliverables, goals, risks, blockers, success measures, and estimated resources needed.
• Responsible for successful completion of all projects. Ensure that projects remain in-scope and meet budgetary, scheduling, and quality requirements.
• Coordinate with Sales, Structural Design and Procurement Department in all project matters.
• Ensure timely delivery of project with satisfactory quality.
• Assist management in contractual and commercial matters in Projects.
• Assist management in cost minimization & profit maximization.
• Promotes a culture of teamwork, collaboration and success.
• Ensure preparation of Project Execution Plan, Project Scope of Work, Project Setup, Project Closeout and Variation Orders.
• Ensure clear and open communication with project team members and between project team and functional groups, the changes in scope of work and schedule are captured in the Variation Orders and the implementation of lessons learned.
• Manages the project team, internal and external customer relationships, and staffing of project team with competent persons from the functional groups. Communicates routinely to management, customers, project team members, actively soliciting and addressing customer and project team feedback.
• Manages the cost, schedule, safety, quality, and contractual requirements of the project through effective planning in accordance with company procedures.
• Applies basic understanding of company's business to improve project cost effectiveness, apply change management principles and improve project margin.
• Provide status updates regularly to management.
• Assist in business development efforts to create project proposal, estimates and schedules etc.
• Responsible for training, managing, and motivating the project team, as well as resolving team conflicts.
• Resolves technical and operational issues as required.
• Plan, schedule, monitor, and report on activities related to the project, including subcontractor monitoring.

Requirements

• Degree in structural / marine / naval architecture / civil / mechanical engineering
• Min 5 years of working experience in similar industry, including tracking and planning projects
• Good written and spoken English (written, verbal and presentation) and interpersonal skills
• Experience in quality assurance and project management, preferably in the construction, marine, or offshore industry
• Strong leadership, diplomatic and motivational skills, with the ability to adapt change and competing demands
• Able to plan and manage project assigned independently
• A problem solver and a team player
• Experience in leading, motivating and managing various project and team sizes
• Intermediate level of proficiency with MS Project, Excel, PowerPoint and SharePoint

Leadership

• Ability in leading of Project Team to achieve excellence in the project.
• To command & manage changes within the project team.
• To motivate the team including sub-contractors to work cohesively to achieve targets.
• Solicits supports and input from team members at all levels within the organization.

Responsibilities

• Plan & Implement overall site organization & resources.
• To map out overall Master Programme.
• To set project's target & in alignment to company's objective/ goals.
• To oversee the project team and sub contractors in delivery of project in accordance to approved contract completion date/ stipulated phases.
• To ensure quality delivery of the project by meeting of Client's expectation and satisfying relevant authority and regulatory compliances.
• To approve short-term/phasin work schedule(s) submitted by subordinates.
• To liaise with Architect/Consultants in all aspects of construction matters during the site progression phase.
• Submit monthly report.
• Submit variation order & EOT claim.
• To resolve all site issues.

Project Budget Control

• Plan and monitor preliminary cost budget to ensure project cost within approved budget.
• To map out Projected S-curve for project financial cash flow.
• To implement control measures on material / plant & equipment / utilities usage.
• Control of direct labour costs in labour allocation and working of overtime & etc.

· Job Requirements

• Degree in Civil / Structural / Building Engineering
• Diploma in Civil / Building
• Min 5-8 years relevant experience.
• Self-motivation
• Computer skill- Using Microsoft Project, Excel, Word & Power Point etc.
• Safety certificate for project manager.
• Certificate of Project Manager
• Microsoft Project