Total 21 it specialist job vacancies in Business Management / Project / Planning category in D13 Macpherson, Braddell

Castlery is looking for a Senior Specialist, Demand Planning to join our newly created Demand Planning team.

The Senior Specialist, Demand Planning sits within the wider merchandising department and is responsible for forecasting and analyzing sales productivity for Castlery’s assortment, as well as implementing initiatives that improve inventory optimization and drive business growth.

They will work closely with customer-facing teams to gain deep understanding of our sales strategy, and partner with supply chain teams to ensure that inventory levels can efficiently support and achieve sales targets. As the overall business continues to grow, this role is an essential decision-maker in creating a streamlined flow between sales and inventory across all our markets.

What you’ll be doing

• Monthly management of SKU level demand forecast for active assortment and future launches. Collaborate with Marketing and Sales teams to understand ongoing promotion and campaign strategies that would impact forecast.
• Quarterly review and analysis of category’s assortment performance, identify areas of opportunity and action plans to achieve sales targets and improve profitability.
• Partner with the Supply Chain Orchestration team to continuously improve forecasting logic and accuracy.
• Partner with Supply Planning and Buying teams to influence inventory flow management and ensure appropriate in-stock availability.
• Partner with cross-functional teams to maintain smooth business workflows as we continuously strengthen our supply network, improve product assortment and iterate upon planning processes.
• Contribute to the creation of quarterly product development strategy and drive bottom-up forecast processes to align with top-down goals.

What you’ll need

• At least 5 years of demand planning experience; Furniture industry knowledge is a plus.
• Strong project management and problem-solving skills.
• Proven ability to understand and apply retail metrics around sales and inventory.
• Experience and knowledge in various sales and marketing principles.
• Experience in making data-driven decisions.
• Strong written and spoken communication and presentation skills.
• Proficient in Microsoft Excel.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Responsibilities:

• Oversee and coordinate all project work activities to ensure effective execution.
• Handle project administration, including information dissemination, milestone tracking, and deliverable management. Input and manage data in databases, and prepare key documents like Project Management Plans, timelines (MS Project and Excel), SOW, acceptance tests, and completion certificates.
• Manage projects from requirements definition to deployment, including schedule planning, scope definition, budgeting, and risk management.
• Handle procurement and collaborate with various functional teams.
• Evaluate project progress, making adjustments to scope, timelines, and costs as needed to ensure project success.
• Report on project outcomes and potential risks to management, escalating issues as required.
• Build and maintain strong relationships with client stakeholders, providing regular updates on project status and changes.
• Conduct detailed project planning, including scope, man days, and effort estimates.
• Handle site clearances and conduct site visits during deployment for effective coordination.
• Support the tender submission phase by planning scope, timeline, and documentation.

Requirements:

• Diploma or Degree in Infocomm Technology or a related field.
• 2-5 years of IT project management experience with a focus on scope and timeline planning.
• Demonstrated ability to manage medium to large-scale projects and create detailed project management plans.
• Solid IT technical knowledge, including familiarity with servers, switches, and software, and keeping abreast of new IT developments.
• Ability to manage multiple tasks, meet tight deadlines, and adhere to budget constraints.
• Reliable and self-sufficient with minimal supervision required.
• Proven success working with various functional teams.
• Strong communication and presentation skills, both written and verbal.
• Excellent team collaboration and client interaction skills.
• Experience as a systems or network engineer is advantageous.
• G50 clearance is required.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Responsible for the implementation of Unified Communications (UC) and Audio Visual (AV) Solutions.
• Project execution in terms of planning, sourcing, testing and delivery of projects in a precise and timely manner.
• Site management which includes attending site meetings and working with other trades in the same project.
• Liaise and maintain good relationships with all relevant stakeholders.
• Oversee the onsite trainings, commissioning and handover/takeover and completed projects.
• Provision of project documentation such as project drawings, documents, UAT document, user guides, training guide, etc.

Requirements:

• Diploma or Bachelor degree in AV/ Electronics/ IT/ Electrical or related.
• At least a year of experience in the operation, engineering and/or installation of AV systems and IT systems.
• Basic knowledge of Microsoft Visio and AutoCad.
• Experience working with a variety of UC solutions, including Zoom, Microsoft Teams, Webex, etc, will be an added advantage.

Please include the following information in your resume.

• Current & Expected Salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251 WGT Group

Registration No | R22111484 Ketty Lim

1. Security System Design

Design integrated security solutions combining CCTV surveillance, card access control, and other systems to meet organizational security requirements.

Develop system layouts, technical specifications, and plans for camera placements, access points, and network architecture.

2. CCTV System Responsibilities

Select and recommend suitable camera types and optimal installation locations for effective surveillance coverage.

Install, configure, and maintain CCTV cameras, video recorders, and video management systems (VMS).

Calibrate and adjust cameras to ensure superior image quality and proper coverage.

3. Card Access Control

Design and implement access control systems to regulate entry and exit in secure areas.

Install and configure access control hardware, including card readers, electronic locks, and control panels.

Set up user access rights, permissions, and management protocols.

4. Network Infrastructure

Design, implement, and maintain the network infrastructure to support CCTV and access control systems.

Configure routers, switches, and other network devices for optimized data transmission and system integration.

5. System Integration

Integrate CCTV, access control, and other security systems (e.g., alarm systems) to create a unified security solution.

Ensure seamless communication and data sharing between security components for optimal performance.

6. Network Security

Implement robust security measures to protect systems from unauthorized access and cyber threats.

Configure firewalls, intrusion detection systems (IDS), and encryption protocols to secure sensitive data.

7. Data Management

Manage storage solutions for video footage and access control logs, ensuring data integrity and accessibility.

8. Troubleshooting and Support

Diagnose and resolve technical issues related to cameras, access control devices, and network connectivity.

Provide prompt technical support to address user concerns and incidents.

9. Documentation

Create and maintain detailed documentation, including system configurations, network diagrams, integration procedures, and troubleshooting guides.

10. Training

Provide training sessions to users, security personnel, and staff on operating security systems, accessing secure areas, and responding to incidents.

11. Emerging Technologies

Stay updated with advancements in security technology and explore innovative solutions to enhance existing systems.

☑ Basic $ 3000 - $3500 + Fixed Commuting Allow. + 13th Month + Variable Bonus!!

☑ 5 Days, Mon – Fri: 09:00am – 06:00pm , 1.30 pm – 10.30pm, PH Off In Lieu

☑ CBD - Raffles Place, Battery Road

☑ IT Industry - Good Benefits & Career Prospect

☑ Fixed Yearly Increment + Flexible Hour

Job Responsibilities :

• Manage and update product data accurately and promptly.
• Analyse data daily, identify trends, and assist in issue resolution.
• Coordinate with sales, technical, and other departments for smooth data processing.
• Regularly propose optimization plans for improved efficiency.
• Generate reports for senior management on findings and improvements.

Job Requirement :

• Diploma / Degree in any relevant fields.
• Minimum 1 year of experience in Internet or E-commerce industries.
• Strong analytical skills and fluent in bilingual.

Interested applicants are welcome to apply online with updated Resume/CV via Apply Now button

Only shortlisted candidate will be notified

Kam Soo Leng, Yvette

Registration: R22107492

• System migration experience, with a preference for experience with MariApps.
• Create a project charter that includes the project plan, budget, and timeline.
• Provide regular project status updates to the steering committee and key stakeholders.
• Oversee resource allocation, including arranging, reviewing, and recommending adjustments as needed.
• Identify and validate business requirements, prioritizing them accordingly.
• Escalate items that require approval through the change management process, such as process changes, requirement changes post-sign-off, and policy updates.
• Serve as the liaison between the Vendor and Project team, acting as the main point of contact.
• Ensure the project stays within the allocated resources and approved budget, promptly notifying the steering committee of any changes.
• Deliver the ERP solution, considering various technology components.

Requirements:

• A minimum of a bachelor’s degree.
• At least 8 years of experience in leading and managing projects.
• Experience with Mari-apps is a plus.

• System migration experience, with a preference for experience with MariApps.
• Create a project charter that includes the project plan, budget, and timeline.
• Provide regular project status updates to the steering committee and key stakeholders.
• Oversee resource allocation, including arranging, reviewing, and recommending adjustments as needed.
• Identify and validate business requirements, prioritizing them accordingly.
• Escalate items that require approval through the change management process, such as process changes, requirement changes post-sign-off, and policy updates.
• Serve as the liaison between the Vendor and Project team, acting as the main point of contact.
• Ensure the project stays within the allocated resources and approved budget, promptly notifying the steering committee of any changes.
• Deliver the ERP solution, considering various technology components.

Requirements:

• A minimum of a bachelor’s degree.
• At least 8 years of experience in leading and managing projects.
• Experience with Mari-apps is a plus.

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment

Perform IT Project Evaluation, Design, and Network Drawings:

• Conduct in-depth evaluations of IT project requirements.
• Design detailed network layouts and schematics to fulfill project specifications.

Implement Small Scale Server Infrastructure in a Maritime Environment:

• Set up and manage server infrastructure including servers, firewalls, VDI, virtualization, and UTM.
• Ensure secure and robust network implementations aboard maritime vessels.

Prepare Documentation:

• Create detailed design specifications, user manuals, and cost overviews.
• Maintain accurate records to support project budgeting and tracking.

Deliver Project Deliverables and Complete Milestones on Schedule:

• Ensure all project deliverables are met on time.
• Manage project milestones effectively to guarantee timely completion.

Role:

• Experience in Project Implementation and Deployment of Server-Based Infrastructure:
• Proven track record of managing IT projects in a maritime or similar environment.
  
• Knowledge in VDI, Firewall, UTM, Virtualization:
• Technical expertise in Virtual Desktop Infrastructure (VDI), firewalls, Unified Threat Management (UTM), and virtualization technologies.
  
• Cybersecurity Knowledge is an Advantage:Understanding of cybersecurity principles and practices to ensure secure IT operations.
  

Requirements:

• Bachelor’s degree or Diploma in Computer Science, Information Technology, or a related field.
• Relevant certifications in IT project management or network administration are a plus.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Full-time commitment level.
• High motivation and readiness to take on new challenges.

Job Description

• Assist Project Manager in managing and monitoring the project progress to meet technical requirements and time schedule with high quality standard and cost effectiveness
• Attend to daily tasks relating to project and customer's requirements and work closely with the engineering, operation and sales departments
• Manage sub-contractors and vendors on cost, quality and schedule issues
• Prepare the project schedule and progress report and alert higher management on the project risk when occurred
• Maintain proper project documentation

Requirements

• Minimum 2-3 years relevant experience
• Nitec or Diploma in Engineering
• Knowledge of design and visualisations software such as AutoCAD
• Familiarity with rules, regulations, best practices and performance standards

Castlery is looking for a Senior Demand Planning Specialist to join our newly created Demand Planning team.

The Senior Demand Planning Specialist sits within the wider merchandising department and is responsible for forecasting and analyzing sales productivity for Castlery’s assortment, as well as implementing initiatives that improve inventory optimization and drive business growth.

They will work closely with customer-facing teams to gain deep understanding of our sales strategy, and partner with supply chain teams to ensure that inventory levels can efficiently support and achieve sales targets. As the overall business continues to grow, this role is an essential decision-maker in creating a streamlined flow between sales and inventory across all our markets.

What you’ll be doing

• Monthly management of SKU level demand forecast for active assortment and future launches. Collaborate with Marketing and Sales teams to understand ongoing promotion and campaign strategies that would impact forecast.
• Quarterly review and analysis of category’s assortment performance, identify areas of opportunity and action plans to achieve sales targets and improve profitability.
• Partner with the Supply Chain Orchestration team to continuously improve forecasting logic and accuracy.
• Partner with Supply Planning and Buying teams to influence inventory flow management and ensure appropriate in-stock availability.
• Partner with cross-functional teams to maintain smooth business workflows as we continuously strengthen our supply network, improve product assortment and iterate upon planning processes.
• Contribute to the creation of quarterly product development strategy and drive bottom-up forecast processes to align with top-down goals.

What you’ll need

• At least 5 years of demand planning experience; Furniture industry knowledge is a plus.
• Strong project management and problem-solving skills.
• Proven ability to understand and apply retail metrics around sales and inventory.
• Experience and knowledge in various sales and marketing principles.
• Experience in making data-driven decisions.
• Strong written and spoken communication and presentation skills.
• Proficient in Microsoft Excel.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Requirement

· Minimum Diploma in Information Technology or equivalent

· At least 2 years of relevant working experience in a similar capacity

· Good knowledge and experience of project coordination or management within an IT environment

· Proficiency with project management software (e.g. JIRA, GitHub) Understanding of software development and web technologies.

· Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a proactive approach to resolving issues and risks.

Responsibilities

· Assist in the development of project management documents such as project budgets, project schedules, scope statements and project plans

· Oversee and monitor the progress of projects using project management tools to ensure timely delivery. Maintain detailed project documentation, including logs for all project tasks.

· Meeting with project clients to assess their needs and define project requirements, acceptance criteria and project timelines

· Coordinate the allocation of project resources to ensure the project team has what’s needed at the right time

· Assign tasks to team members and help them understand what’s expected from them in terms of project milestones and deliverables

· Be the liaison between the project team and project clients throughout the project life cycle

· Schedule stakeholder meetings, document generate reports

· Foster cross-team collaboration to help project team members complete project tasks and produce deliverables.

Must have working experience in 3 or more of the following:

Web application

- ASP.Net platform (C#)

- HTML, CSS, Javascript, JQuery, BootStrap

- XML, JSON, SOAP (Interface, Webservice)

- Microsoft SQL Server

- Windows Presentation Foundation (WPF)

- Crystal report (version 7 & above)

Android & iOS project

- Flutter

- API (Entity Framework, Linq)

- Microsoft SQL Server

Must have working experience in 3 or more of the following:

Web application

- ASP.Net platform (C#)

- HTML, CSS, Javascript, JQuery, BootStrap

- XML, JSON, SOAP (Interface, Webservice)

- Microsoft SQL Server

- Windows Presentation Foundation (WPF)

- Crystal report (version 7 & above)

Android & iOS project

- Flutter

- API (Entity Framework, Linq)

- Microsoft SQL Server

Job Description & Requirements

Must have working experience in 3 or more of the following:

Web application

- ASP.Net platform (C#)

- HTML, CSS, Javascript, JQuery, BootStrap

- XML, JSON, SOAP (Interface, Webservice)

- Microsoft SQL Server

- Windows Presentation Foundation (WPF)

- Crystal report (version 7 & above)

Android & iOS project

- Flutter

- API (Entity Framework, Linq)

- Microsoft SQL Server

We are seeking for an energetic and self-motivated Project Manager responsible for the implementation of large-scale government project in the area of knowledge and record management.

The project manager will be responsible for:

• Ensuring that projects are delivered on time, within cost and of excellent quality
• Identifying and implementing suitable technologies, conceptualize and develop solutions to meet the project needs.
• Providing weekly/or monthly progress reports when required by the project.
• Conducting the individual team review meeting & prepare the minutes of meeting.
• Working jointly with various technical team in developing the solution required. Preparation and involvement of bids and proposals to customers.
• Managing post implementation support and warranty for completed project

.Requirements

• Possesses hands-on IT experience in application development with at least FIVE (5) years of good IT project management skills;
• Possesses prior experience in managing large scale knowledge management and Media repository.
• Think out-of-the-box when presented with challenges and constraints
• PMP or CITPM certification is an added advantage
• Possesses good communication (verbal and written) skills in English;
• Experience in the following area is required:

1. Lead development/programming team in application development
2. At least 1 project life cycle in deploying project for government sectors

Must have working experience in 3 or more of the following:

Web application

- ASP.Net platform (C#)

- HTML, CSS, Javascript, JQuery, BootStrap

- XML, JSON, SOAP (Interface, Webservice)

- Microsoft SQL Server

- Windows Presentation Foundation (WPF)

- Crystal report (version 7 & above)

Android & iOS project

- Flutter

- API (Entity Framework, Linq)

- Microsoft SQL Server

Must have working experience in 3 or more of the following:

Web application

- ASP.Net platform (C#)

- HTML, CSS, Javascript, JQuery, BootStrap

- XML, JSON, SOAP (Interface, Webservice)

- Microsoft SQL Server

- Windows Presentation Foundation (WPF)

- Crystal report (version 7 & above)

Android & iOS project

- Flutter

- API (Entity Framework, Linq)

- Microsoft SQL Server

Role:

• Manage the entire customer onboarding process: From initial contact to implementation of IT solutions.
• Collaborate with customers on project plans: Define scope, timelines, milestones, deliverables, etc.
• Oversee project execution and delivery: Ensure customer satisfaction and meet business goals.
• Track progress and monitor execution: Verify projects meet customer requirements.
• Manage resources: Identify skillsets, training needs, quality reviews, documentation, and meetings.
• Continuously improve processes: Adapt to customer needs and enhance efficiency.
• Nurture strong customer relationships: Respond promptly and accurately to inquiries.
• Adapt project plans: Modify as requested by customers.
• Facilitate communication: Coordinate calls, meetings, and interactions throughout implementation.
• Provide regular updates: Share project status, schedule, and key issues with stakeholders.
• Negotiate with customers: When necessary, negotiate project activities.
• Maintain project documentation: Keep a comprehensive database of relevant documents.
• Identify business opportunities: Inform management about customer needs and potential ventures.

Requirements:

• Marine, Ship Management, or Shipping experience (preferred): Industry knowledge is a bonus.
• Excellent communication skills: Articulate clearly and build strong relationships.
• Teamwork: Collaborate effectively with diverse teams.

We are seeking for an energetic and self-motivated Project Manager responsible for the implementation of large-scale government project in the area of knowledge and record management.

The project manager will be responsible for:

• Ensuring that projects are delivered on time, within cost and of excellent quality
• Identifying and implementing suitable technologies, conceptualize and develop solutions to meet the project needs.
• Providing weekly/or monthly progress reports when required by the project.
• Conducting the individual team review meeting & prepare the minutes of meeting.
• Working jointly with various technical team in developing the solution required. Preparation and involvement of bids and proposals to customers.
• Managing post implementation support and warranty for completed project

.Requirements

• Possesses hands-on IT experience in application development with at least FIVE (5) years of good IT project management skills;
• Possesses prior experience in managing large scale knowledge management and Media repository.
• Think out-of-the-box when presented with challenges and constraints
• PMP or CITPM certification is an added advantage
• Possesses good communication (verbal and written) skills in English;
• Experience in the following area is required:

1. Lead development/programming team in application development
2. At least 1 project life cycle in deploying project for government sectors

Job Summary:

The role of a Business Analyst for an IT product is vital for ensuring that the final product aligns with business objectives and delivers value to users. They help create a bridge between technical teams and business stakeholders, ensuring a smooth and successful development process. The Business Analyst serves as a liaison between various stakeholders including business users and the IT department, translating business needs into functional requirements that guide the development of software solutions and process improvements. You need to gather, document, and analyze business requirements, identify opportunities for process enhancements, and contribute to the successful implementation of technology-driven solutions.

Responsibilities:

General:

• Assistance with Manager to lead the workflow between developers, designers and others team member.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to understand business goals, processes, and needs.
• Elicit and document clear and comprehensive business requirements.
• Analyze current business processes and systems to identify inefficiencies and areas for improvement.
• Translate high-level business objectives into actionable technical specifications.
• This involves conducting workshops and research to fully understand the needs and goals of the project.
• Ensure data accuracy, completeness, and consistency in all reporting deliverables.
• Create automated reports that provide regular updates to relevant teams.

Solution Design:

• Develop detailed functional specifications and use cases based on gathered requirements.
• Collaborate with development teams to design solutions that align with business needs.
• Ensure proposed solutions are feasible and aligned with the organization's technological capabilities.
• This includes making decisions about UI/UX, data flow, and integration points.

Process Improvement:

• Identify process bottlenecks and areas for optimization.
• Recommend process changes, workflow modifications, and automation opportunities to increase efficiency and productivity.
• Participate in discussions and workshops to drive continuous improvement initiatives.

Stakeholder Communication:

• Act as a bridge between technical and non-technical teams. Clearly communicate requirements and expectations to developers and other team members, and translate technical concepts back to business stakeholders.
• Present findings, proposals, and progress updates to both technical and non-technical audiences.

Documentation:

• Create and maintain comprehensive documentation of business requirements, functional specifications, and project-related materials.
• Create detailed requirement documents, such as user stories, use cases, and functional specifications. These documents outline the features, functionalities, and workflows that the IT product needs to have.
• Ensure all documentation is accurate, up-to-date, and easily accessible for reference.

Gap Analysis:

• Identify any gaps or inconsistencies in requirements and address them by working with relevant stakeholders. This helps prevent misunderstandings and ensures that everyone is on the same page.

Change Management:

• Handle changes to requirements that may arise during the development process. Ensure that changes are properly assessed for impact and communicated to relevant parties.

Testing and Validation:

• Assist in defining test cases and scenarios based on the requirements. Work with QA teams to ensure that the product is thoroughly tested and meets the specified criteria.

User Acceptance Testing (UAT):

• Coordinate and support UAT with business users to ensure that the product meets their expectations and requirements before it is released.

Project Support:

• Assist in project planning, estimation, and prioritization of tasks.
• Monitor project progress and communicate potential risks or delays. Work with the team to mitigate these risks and come up with contingency plans.
• Provide ongoing support during implementation and post-implementation phases.
• Take immediate response action on the issues.

Requirements Prioritization:

• Collaborate with stakeholders to prioritize requirements based on business value, technical feasibility, and project constraints. This helps ensure that the most critical features are developed first.

Continuous Improvement:

• Gather feedback from stakeholders after product releases and use it to improve future iterations of the product. Identify areas for enhancement and suggest improvements.
• Stay up-to-date with the latest trends and developments in the BI and analytics space.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance BI capabilities.
• Transfer of knowledge to other team members to build additional capacity.
• Plan the timeline for end-to-end project execution and assist in enforcement of project deadlines and schedules.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in requirement gathering techniques, documentation, and modeling tools.
• Knowledge of business process modeling and improvement methodologies.
• Knowledge of Agile methodologies is often beneficial
• Ability to create clear and concise documentation
• Familiarity with software development life cycle (SDLC) methodologies.
• Ability to work effectively in cross-functional teams.
• Experience in supporting PHP, JS (Vue / Node), Python, Golang, SQL (MySQL/Oracle) in microservices environment
• Familiar with cloud infrastructure like, kubernetes, CDN, Databases, S3, in microservices usage environment