IT Business Solutions Manager
4 hours ago
Job Description & Responsibilites
Align organizational IT strategy with the overall customer experience strategy to ensure a seamless user jour..
Job Description & Responsibilites
- Align organizational IT strategy with the overall customer experience strategy to ensure a seamless user journey
- Coordinate resource management (manpower and assets) strategies with business objectives across various initiatives.
- Establish measures to improve vendor management capabilities within the orgainisation.
- Callaborate with stakeholders to evaluate and prioritize the development needs of users based on organisational goal and project priorties to maximize business cost efficiency.
- Optimize and enhance existing operational standards and procedures.
- Integrate newly enabled IT processes and systems across-functional teams.
- Partner with internal IT departments and third-party developers across Asia to deliver cohesive solutions.
- Assist in documenting test results to support the efficient resolution of problems and to capture defect data.
Requirements
- Bachelor's Degree or equivalent qualification.
- 5 to 7 years of business solution analysis or project management experience.
- Experience with Finance & ERP systems (Microsoft D365 and Oracle ERP) is preferred.
- Experience in web-based technology including HTML, web-based services APIs, JSON, XML.
- Familiar with different EDI solutions or APIs.
- Experience with data analytics & business intelligence is a plus.
- Strong expertise in project management, with robust document-writing, communication, and coordination abilities.
- Exceptional analytical and problem-solving skills combined with a strategic mindset.
- Customer-centric approach to IT delivery to enhance user satisfaction.
- Demonstrated experience in vendor souching, negotiations, and contract management.
- Candiate is required to interact with stakeholders in Hong Kong, hence the ability to speak Cantonese fluently is a must.
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