Position Title: Business Consultant for Operations

About Us:

FT GROUP is a leading business consultancy firm dedicated to providing innovative solutions to our clients. We pride ourselves on delivering high-quality consulting services that drive business growth and operational efficiency.

Job Summary:

We are seeking an experienced Business Consultant for Operations to join our team. The ideal candidate will have a strong background in operational analysis and process improvement. This role involves working closely with clients to identify operational inefficiencies, develop strategies for improvement, and implement solutions that enhance overall business performance.

Key Responsibilities:

1. Conduct thorough assessments of client operations to identify inefficiencies and areas for improvement.

2. Develop and implement process improvement strategies to optimize operational efficiency and effectiveness.

3. Collaborate with clients to understand their business needs and provide tailored consulting solutions.

4. Lead and manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.

5. Analyze operational data to provide actionable insights and recommendations

6. Establish and monitor key performance indicators (KPIs) to measure the success of implemented strategies.

7. Facilitate change management initiatives to ensure successful adoption of new processes and technologies.

8. Provide training and support to client teams to enhance their operational capabilities.

9. Prepare detailed reports and presentations to communicate findings and recommendations to clients and stakeholders.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, Industrial Engineering, or a related field.

Experience: Minimum of 2 years of experience in operations, consulting or a similar role, preferably within a consulting firm.

- Strong analytical and problem-solving skills.

- Excellent project management abilities.

- Proficiency in data analysis tools and software

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Knowledge of industry-specific regulations and standards.

- Willingness to travel to client sites as required.

Interested candidates are invited to submit their resume and cover letter

• Award winning restaurant chain originating from China.
• Operations Consultant to spearhead the brand’s establishment in Singapore.

Business Development & Operations Consultant (F&B Brand)

about the company

Our client is a well-known restaurant brand, originating from China known for its commitment to quality, and taste, and are in the midst of starting operations here in Singapore. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth beyond 2024.

key responsibilities:

• Business Planning: Create and monitor both annual and monthly business plans for multiple restaurants within Singapore, ensuring they align with and achieve the company’s goals.
• Profit Optimization: Analyze financial data and operational challenges, collaborating with restaurant teams to design and implement profit improvement strategies, with regular progress tracking.
• Quality Assurance: Conduct regular inspections to maintain consistent standards in food safety (QA) and Quality, Service, and Cleanliness (QSC). Identify issues, propose solutions, and ensure corrective actions are implemented.
• Talent Development: Manage and develop the talent pipeline for restaurants under your supervision, including conducting performance evaluations and preparing for future staffing needs.
• Staffing Allocation: Optimize workforce distribution across outlets within the region to ensure seamless operations across all locations.
• Financial Oversight: Enforce compliance with the company’s financial policies, particularly cash handling, to ensure secure and efficient cash flow management.
• Market Analysis: Conduct in-depth research on competitor activities and local market trends, providing insights that guide expansion plans and strengthen brand visibility.

qualifications & skills:

• A Bachelor’s degree or higher, with over 10 years of experience in the food and beverage industry, including at least 2 years overseeing multi-unit restaurant operations.
• Passion for the F&B sector; experience with managing large-scale chain restaurants or fast-food restaurants is preferred.
• Proven ability to identify challenges and develop solutions using data-driven approaches.
• Exceptional communication and cross-functional collaboration skills, with the ability to perform effectively under pressure.
• Strong organizational skills, with experience in coaching and motivating teams to achieve operational excellence.

If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

(EA: 94C3609/ R23112482)

The Senior Business Analyst will perform the business analysis activities related to Core Banking platforms, Corporate actions processing, payments, and reconciliation systems of International Wealth Management activity in Europe and in Asia.

Job Description:

• The Business Analyst works on banking projects including Core Banking Platforms, Corporate Actions, Settlements and Payments, and Reconciliation systems. Transversal topics involving other domains, with an impact on the Core Banking platform.
• Proactively communicate and collaborate with external and internal third parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Documents, Use Cases, Screen and Interface designs, Business process designs
• Define requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis.
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Strong analytical and product management skills required, including a thorough understanding of interpreting customer business needs and translating them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, of managers, subject matter experts, and technical teams.
• Serves as the conduit between the customer community and the technology teams through which requirements flow.
• Develop requirements specifications according to standard templates & methodology
• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams, and support teams

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 8 years of Working experience in core banking systems such as Olympic, Midas or Transact
• An experienced Business Analyst in the Banking industries
• Strong knowledge of transaction capture, settlement, and accounting booking
• Expert knowledge of financial products and their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities, Mutual Funds)
• Experience in AS400 is also a plus but not mandatory
• Strong proficiency with PowerPoint, Excel, Word, Visio, and SQL Scripts
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)
• Excellent communication skills in English, both oral and written
• Singapore Citizens are highly preferred

If you are keen to explore this opportunity further, please send a copy of your updated CV to [email protected]

We wish to inform that only suitable and shortlisted candidates will be notified.

#WealthManagement #PrivateBanking #BusinessAnalysis #BusinessAnalyst #WealthManagement #CoreBanking #BankingOperations #AntaesAsia #SingaporeJobs #FinTech #BankingIT #Banking

Our client is actively searching for a Deputy Director, Business Operations Management to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The Research Office oversees research at the University, with a commitment to research excellence and positive societal impact. The office devises and implements research strategy whilst addressing Singapore’s national priorities. We also develop research-related policies and coordinate research-related operations at the university level. The incumbent plays a leading role in driving and implementing research strategies and initiatives, principal coordinator across multiple university departments and academic entities to develop the administrative instruments necessary to ensure the delivery of strategic research / initiative outcomes, and lead the administrative functions of the Research Office.

The responsibilities of this role are:

• Drive key strategic initiatives together with Associate Vice Presidents of the Research office and Centre Directors of University-level research centres.
• Oversee risk and governance of university-level research centres. Review resercarch agreements involving overseas collaboration partners to establish if further risk assessment is required; and to see through risk assessment and the development of mitigation measures.
• Provide support to research strategies and initiatives including gathering, mapping, and analysing research expertise, proposals, meeting briefs / minutes, supporting research collaborations, coordinating review, and coordinating visits / workshops.
• Work synergistically with stakeholders to coordinate the formulation and development of policy and procedural papers in relation to the implementation of new initiatives and/or revision of existing policies/guidelines that guide research activity across the University.
• Enable oversight of Research Office on university-level research centres, establishing a coordinated and integrated process among the various departments such as Human Resource, Finance and IT in harmonizing the list of research institutes between regulation and systems.
• Facilitate the process of opening new university-level research centers and/or close research centre.
• Using analytics to review the performance of research centres and recommend improvements.
• Work closely with Finance to review budget submissions.
• Part of the working committee to review new space requests, renewals, and keep an oversight of newly big-funded projects requiring space.

The ideal candidate will need to have the following qualities and experience:

• A minimum of a Master’s degree, preferably Ph.D. degree with R&D background in a field relevant to organization’s focus area.
• Additional certifications in Leadership, Project Management, or related areas could be advantageous.
• At least 5-10 years of experience in a leadership or management role within a research, academic, or similar setting, demonstrating a track record of strategic planning and successful project delivery.
• Proven experience in influencing and collaborating with a diverse range of stakeholders and research teams.
• Ability to see the big picture, formulate strategies, and translate them into actionable plans.
• Exceptional ability to communicate clearly and persuasively, both in writing (e.g., drafting whitepapers and guidelines, making slides) and verbally, across different levels of the organization.
• Strong analytical skills and the ability to navigate complex challenges, making informed decisions under pressure. This includes a keen attention to detail, ensuring that all aspects of a problem are considered and addressed, which is critical for developing thorough and effective solutions, especially for sensitive issues.
• Capacity to quickly learn and adapt to new subject areas and changes in the national landscape.
• Excellent administrative skills and fully competent in MS Office applications and databases.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Brand Operations) 

Fixed term contract

We're looking for a highly motivated and detail-oriented Project Manager to champion brand consistency across our tech client’s APAC go-to-market (GTM) activations. You'll be the guardian of our client’s brand, ensuring that every campaign, event, and piece of content aligns with their brand guidelines and messaging. If you're passionate about AI, possess exceptional project management skills, and thrive in a dynamic environment, this role is for you. 

Role: 

• Champion brand consistency: Ensure all GTM activities across APAC adhere to our brand guidelines and messaging.
• Manage brand review process: Scrutinize brand-related content (e.g., website copy, social media posts, presentations) to ensure alignment with guidelines.
• Collaborate with marketing teams: Work closely with product marketing to maintain a GTM activity calendar for leadership visibility.
• Maintain playbooks: Stay updated on brand changes and ensure regional playbooks reflect the latest, collaborating with agencies on collateral updates.
• Stay informed: Keep abreast of industry trends, competitive landscape, and consumer needs in APAC.
• Foster relationships: Build strong relationships with key partners and agencies across the region.
• Manage projects: Deliver projects on time and within budget, adapting to changing deadlines and priorities.
• Communicate effectively: Provide clear and concise communication to global and local stakeholders.

You:

• BA/BS degree or equivalent experience
• 6+ years of experience in an advertising agency or in-house capacity working in a technology or entertainment company  in project management

• Passionate about AI: possess a strong understanding of industry trends.
• Adaptable: Able to manage ambiguity and thrive in a constantly changing environment.
• Project management expert: Exceptional project management skills with a proven track record of success.
• Excellent communicator: Able to create clarity, provide clear instructions, and communicate effectively with diverse stakeholders.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

PURPOSE

• Support the growth of individual life business through efficient processing and issuance of new business applications. Good quality work, processed within agreed service turnaround time, complying to all risk control mechanisms.
• Promote the image of the company by delivering an excellent customer experience such that it is seen as a competitive advantage for FWD.

KEY ACCOUNTAIBILITIES

• Support and manage new business administration for both IFA and D2C channel

1. Ensure all customer due diligence checks are conducted for both individual and corporate clients for IFA channel
2. Manage new business workflow ensuring requirements are promptly routed to respective stakeholders for action (i.e. underwriting, compliance, IT etc.)
3. Manage department’s mailbox(es)
4. Defect management including identification, oversight, reporting, management, resolution
5. Active communication with distribution teams including follow up on outstanding requirements and medical reports with customers, intermediaries, and medical clinics/hospitals to expedite policy inception.
6. Perform premium receipting, when required.
7. Making medical appointment on behalf of intermediaries if required.
8. Underwrite non-medical applications within authority and handle contract issuance, preparation of policy documents and arrangement for despatch if required.

• Manage customers’ and intermediaries’ feedback and escalate where necessary; collaborate with various stakeholders to achieve fair outcomes according to the complaint resolution process.
• Be able to identify gaps and champion improvements in the current processes, and workflow.
• Support ad hoc tasks, user acceptance testing, and other projects assigned.
• Compliant with relevant regulations, FWD policies and our standard operating procedures (SOP).

QUALIFICATIONS / EXPERIENCE

• Diploma holder / post-graduate
• At least 3 years of experience in insurance operations, preferably with relevant experience in new business
• Preferably Certified in M8, M5, M9

KNOWLEDGE, SKILLS & ABILITY

• Positive and customer driven work attitude.
• Able to work independently in a dynamic environment
• Good communication skills.
• Ability to multi-task, organise tasks.
• Work as part of a team.
• Meticulous and diligent
• Good understanding of life insurance
• Proficiency in MS Office skills and generally tech-savvy

Job Purpose

You will be responsible for the planning, organizing and executing audits for the Great Eastern Group of Companies. Being part of the Audit team, you will need to provide an independent and objective assurance to improve the Group’s operations.

The Job

· Ensures coverage of relevant regulatory requirements and recommends improvements to corporate policies, procedures and practices;

· Leads or participates in the planning for each audit assignment to ensure performance of audit assignments, quality of reports and timeliness of deliverables;

· Develops audit plans and programs. Ensures that these documents are up-to-date and suitable to the current operating environment of the auditee;

· Ensures timely reporting of findings, risks and recommendations for auditee’s response and finalisation of report to AC (Audit Committee);

· Leads or participates in other ad-hoc assignments including special projects and investigations;

· Assists in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;

· Ensures that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met;

· Assists in the administration of Group Internal Audit and ensures effective and efficient usage of the Department’s resources;

· Assist the Head of Internal Auditor in ad-hoc assigned non-audit responsibilities (if any); and

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Degree or Masters in Business / Finance / Economics / Other related

· At least 6 years of experience in the financial industry related to financial institution’s asset management such as asset-liability management, investment management or financial risk management.

· Familiar with the regulatory requirements specific to Investment, including MAS Notice 125;

· Experienced in investment asset analysis and usage of systems such as Eagle investment system;

· Strong report writing, communication and presentation skills;

· Analytical, independent and a good team player;

· Committed and able to interact well with all levels of staff;

· Proficient in oral and written English;

· Able to travel overseas when required (once/ twice every quarter); and

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

About us:

This SME, established in 1955, operates with a team of 30 to 40 employees and specializes in Traditional Chinese Medicine (TCM). Its core business lies in three retail outlets and the wholesale distribution of in-house branded products. With a focus on preserving cultural heritage, the company is committed to modernizing its trade practices while ensuring high standards of quality in both products and services. The office is located in the heartland of Chinatown.

Job Highlight:

• Join a well-known SME established in 1955, offering stable and secure employment.
• Enhance your skills across diverse areas, from e-commerce and operations to customer service and basic accounting.
• Enjoy working in the cultural heart of Chinatown, surrounded by a blend of heritage and modern commerce.

Duties and Responsibilities:

• Process orders from company’s e-commerce platforms (e.g., Shopee, Lazada and our own website) and overseas orders.
• Oversee the entire order fulfillment process, including order picking, product packing, arranging deliveries, generating payment links, and updating delivery status.
• Ensure consistency and accuracy of product listings across all e-commerce platforms (e.g., product pricing, promotions, images).
• Respond promptly and professionally to customer inquiries via web chat, phone, and email.
• Address customer feedback and handle service recovery when necessary to maintain high service standards.
• Monitor and maintain inventory levels for packaging materials and other operational supplies.
• Place procurement orders for supplies when stock is low to prevent disruptions in operations.
• Assist in in-store operations such as picking and packing products when needed (e.g., festive seasons)
• Perform basic bookkeeping and accounting tasks, ensuring records are accurate and up to date.
• Provide administrative and operations support and other ad-hoc duties as required

Requirements:

• Familiarity with e-commerce platforms and retail operations.
• Exposure to basic accounting and inventory management.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• "Can-do" attitude, showing willingness to try new things and adapt to changing situations.
• Excellent communication and interpersonal skills for effective customer engagement.
• Problem-solving mindset with the ability to handle challenges proactively.
• Attention to detail to ensure accurate product listings and order processing.
• General interest in retail, Traditional Chinese Medicine (TCM), and the healthcare industry.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

We seek a motivated candidate with a strong background in project and program management, excellent communications skills, and experience in working with data analysis, process development and optimization. This role will include scoping, developing and managing programs, defining and implementing processes, and managing cross functional stakeholders. The role will be based in Singapore.

Responsibilities

• Define program and project goals and objectives in collaboration with cross-functional teams
• Communicate program and project status, risks, and opportunities to leadership and stakeholders. Provide regular updates on program progress and KPIs
• Identify risks and issues, and develop mitigation plans. Proactively manage project risks to ensure successful delivery
• Partner with internal teams to help define roadmap and long-term strategy based on broad understanding of operational performance and organizational priorities
• Design measurements to track impact and drive internal process improvements
• Drive internal process improvements across multiple teams and functions
• Identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation
• Manage projects that improve team efficiency and impact, establishing operational systems and outcomes

Minimum Qualifications

• 8+ years of experience managing cross-functional partners, creating shared goals and deliverables, tracking metrics, and presenting to leadership.
• Demonstrated success managing the execution of complex projects in a large tech company
• Experience gathering requirements across diverse areas and users, and converting and developing them into an operational solution
• Experience in distilling complex issues into clear, concise, and actionable insights that resonate with senior leadership
• Experience analyzing complex, large-scale data sets and making decisions based on data
• Experience collaborating and influencing across multiple levels of an organization with experience leading cross-functional and iterative process improvement
• Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

Preferred Qualifications

• Proficiency/ Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making
• Demonstrated experience performing well in a highly dynamic, rapidly changing environment
• Technical fluency to understand, communicate and drive impact in highly technical and fast-moving problem spaces
• Experience communicating with data to drive change

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

TikTok is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review and participation To incubate and build the brand ecosystem on TikTok shop by managing and grow a portfolio of brands within TikTok shop by providing strategic roadmap and coordination together with cross functional teams.

Responsibilities:

- TikTok Shop E-commerce LIVE Planning

Conduct in-depth research on e-commerce market trends and target audience needs in South East Asia, and develop comprehensive LIVE strategies and plans. In-depth drill-down analysis of LIVE data, such as LIVE content quality, user retention, etc., propose effective improvement suggestions and optimization plans based on data feedback. Monitor the LIVE strategies and performance of core competitors to provide differentiated competitive advantages for the company's LIVE.

- Resource integration and cooperation

Provide insight on the core impact of LIVE development, integrating core resources such as products, algorithms, etc., to enhance the market competitiveness of LIVE business. Expand new gameplay and channels, such as selecting LIVE rooms in the shoptab, to expand the influence and coverage of LIVE.

- Project management and execution

Responsible for the overall management and execution of LIVE projects in the region, including high-quality LIVE rooms, LIVE User Experience, etc.

Minimum Qualifications:

- Bachelor's degree or above, with more than 8 years of experience in LIVE operation or strategic operation, familiar with the development trends and trends of the LIVE industry, internet/consulting background preferred.

- Possess strong data analysis skills, proficient in using data analysis tools to conduct in-depth analysis and mining of LIVE data.

- Possess good communication and coordination skills and teamwork spirit, able to cooperate with personnel from different departments to complete LIVE projects.

- Proficiency in English is required. Additional language skill in Mandarin is a plus as the incumbent will be working closely with external stakeholders across Greater China.

Preferred Qualifications:

- Has strong learning and adaptability, able to quickly master new LIVE technologies and marketing methods.

- Passionate about the LIVE industry, with keen market insight and innovative awareness.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Collections

• Accountable and responsible for collections every month.
• Attending to clients’ requests, sending weekly reminders / following up on all ageing clients every 14 days until payment has been made to us.
• Updating and checking the AR list every week and coordinate with credit control team in generating of SOA and chasing of payment.

Billings

• Generating of bills through portal and keeping track to ensure monthly targets are met.
• Doing up of Managers’ billing cumulative data in pivot table and match against their allocated portfolio and let them know their unfulfilled amount and revenue to achieve every month.
• To manage the fee recovery of each engagement, unbilled net wip, adjust the recovery rate and to bill when work has been done.
• Manage engagements with low fees recoveries, flag to the managers to ask for higher fees etc from time to time
• Discuss with finance from time to time.

Reports

• Preparing reports required on a weekly basis to track the revenue target.
• Updating new and lost clients on a weekly basis
• Preparing the management reports on a monthly basis, providing a summary of the total portfolio revenue size for forecasting purposes
• Other various reports as requested by management.

Budgets

• Keep track of all tax deliverables’ amount and revenue in terms of Compliance, GST, Personal tax, Advisory, Due Diligence etc.
• Will discuss and update the partner on the quarterly budgets from time to time for all tax deliverables.

Opportunities pipelines

• Tracking and updating of all opportunities in the software system eg. Wins and lost pipelines

Timesheets

• Doing up of the staffs’ timesheet in pivot table to monitor their chargeability and utilization.
• Speak to staff if they have not met their minimum utilization.

Workplan

• Doing up the workplan in pivot table to check against the timesheet if the workplan has been accurately planned and if there is too little work/ sufficient resource etc.. Discuss with the managers accordingly.

Client tax progress control (TPC)/tax status report

• Pivot the staffs’ work progress on all the clients’ work matters.
• Generate the weekly status to ensure financial accounts have been received and updated so as to commence work and start on the fee quote process and finally bill the client timely
• Do allocation of Managers port allocation in terms of budgets given. Will also assist in staff portfolio budget calculation.
• Updating of all NOA and all iras tax letters into our database.
• Update ceased client /waiver list from time to time
• Updating and maintaining of the clients’ database

General Admin

• Update tax library books’ listing from time to time.
• Sorting of IRAS letters, scan and disseminate to the engagement team in charge of the client.
• Assigning tickets to the respective tax engagement team in charge on a daily basis

REQUIREMENTS

• You should have at least a Diploma in Business studies, Business management, Business Finance or Accountancy or relevant discipline
• At least 4 years of relevant working experience in similar role or with strong understanding of budgeting and financial analysis and project management skills
• Proficient in data analysis and problem-solving, committed, and show resilience when faced with issues and capable of working under tight deadlines
• A good team player and possess strong interpersonal skills and meticulous
• Fluent in English and Chinese, both verbal and written

Responsibilities:

1. Strategic Planning and Execution: Assist in formulating and executing business strategies to drive company goals.
2. Process Optimization: Improve business process efficiency and optimize resource allocation.
3. Data Analysis: Analyze operational data, support decision-making, and monitor KPIs.
4. Cross-Department Collaboration: Communicate and collaborate with various departments to ensure smooth project progress.
5. Project and Team Management: Manage key projects and foster team development.
6. Cost and Risk Management: Control operational costs and identify and mitigate risks.

Requirements:

1. Educational Background: Bachelor’s degree or higher in Business Administration or a related field.
2. Experience: 3-5 years of management experience in business operations or a related field.
3. Skills: Excellent communication and analytical skills; familiarity with data analysis tools.
4. Other: Strong teamwork and the ability to handle pressure and complex issues effectively.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asian Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.

About the Role

As a Senior Associate, you will play a crucial role within engagement teams by leading a component of a project. You will formulate how problems should be structured and play a key role in driving analysis and activities that underpin solutions for our clients. Your ability to lead outcomes, think independently, and ideate ways forward within a team setting will drive the impact you will make as a Senior Associate.

On any given project, you will be able to quickly identify and acquire domain knowledge that enables you to problem solve, and have the ability to connect your outcomes to our client’s unique challenges. Working with your leaders, you will help manage aspects of an engagement while nurturing and leading junior team members.

Our Senior Associates come from a range of backgrounds that will contribute to diversity of opinion within engagement teams, with the ability to flex to different analytical and operational tasks.

About You

You are likely to be a Financial Services professional with the following key attributes:

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus.
• 3 - 5 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles is desirable
• Proficient in Microsoft Office suite
• High sense of ownership and accountability for outcomes and quality of work
• Proven ability to structure ambiguous problems using first principles thinking
• Strong analytical and problem-solving skills (both quantitative and qualitative orientations)
• Demonstrated ability and propensity for leadership in team settings
• Familiar or proficient with core consulting skills concepts, such as structured problem solving and hypothesis-driven approaches
• Have a basic understanding of a Financial Services industry (e.g. Banking, Insurance, etc.)
• Strong written and verbal communication skills (For applicants to Thailand, Indonesia and Vietnam, candidates should be proficient in both the local and English language)
• An ability to work effectively in a fast-paced and dynamic environment
• Record of high performance
• Creativity and intellectual curiosity
• Strong personal presence, combined with compelling and professional presentation and communication skills

Experience Required

• 3-5 years of related experience
• Experience and deep knowledge in Sales Excellence, Business Planning, Sales Operations, and/or Finance
• Executive exposure and cross-functional stakeholder management
• Focus on providing process optimization by understanding the desired business outcome
• Deliver end-to-end deep data analysis and actionable strategic insights
• History of driving rigour and sales discipline
• Innovate to deliver standards which enable speed, efficiency and scale in the business
• Proven communication and collaboration skills
• Should have excellent experience in MS Excel (vLookup, Pivot Tables)

Experience Preferred

• Familiar with financials, pipeline, scorecarding, and other internal measurement tools
• Functional (Partner, Services, Sales, Marketing) knowledge
• Experience in Power Apps and Power BI

Education

• Bachelor's degree (B.S./B.A.) required and/or experience in relevant fields, e.g., business, marketing, information technology, operations, and finance.

About us:

This SME, established in 1955, operates with a team of 30 to 40 employees and specializes in Traditional Chinese Medicine (TCM). Its core business lies in three retail outlets and the wholesale distribution of in-house branded products. With a focus on preserving cultural heritage, the company is committed to modernizing its trade practices while ensuring high standards of quality in both products and services. The office is located in the heartland of Chinatown.

Job Highlight:

• Join a well-known SME established in 1955, offering stable and secure employment.
• Enhance your skills across diverse areas, from e-commerce and operations to customer service and basic accounting.
• Enjoy working in the cultural heart of Chinatown, surrounded by a blend of heritage and modern commerce.

Duties and Responsibilities:

• Process orders from company’s e-commerce platforms (e.g., Shopee, Lazada and our own website) and overseas orders.
• Oversee the entire order fulfillment process, including order picking, product packing, arranging deliveries, generating payment links, and updating delivery status.
• Ensure consistency and accuracy of product listings across all e-commerce platforms (e.g., product pricing, promotions, images).
• Respond promptly and professionally to customer inquiries via web chat, phone, and email.
• Address customer feedback and handle service recovery when necessary to maintain high service standards.
• Monitor and maintain inventory levels for packaging materials and other operational supplies.
• Place procurement orders for supplies when stock is low to prevent disruptions in operations.
• Assist in in-store operations such as picking and packing products when needed (e.g., festive seasons)
• Perform basic bookkeeping and accounting tasks, ensuring records are accurate and up to date.
• Provide administrative and operations support and other ad-hoc duties as required

Requirements:

• Familiarity with e-commerce platforms and retail operations.
• Exposure to basic accounting and inventory management.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• "Can-do" attitude, showing willingness to try new things and adapt to changing situations.
• Excellent communication and interpersonal skills for effective customer engagement.
• Problem-solving mindset with the ability to handle challenges proactively.
• Attention to detail to ensure accurate product listings and order processing.
• General interest in retail, Traditional Chinese Medicine (TCM), and the healthcare industry.

For interested applicants, please email your UPDATED CV to [email protected].

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Operation Specialist

Location: Plaza Singapura

Working days: 5 days, 44 hours (Rotate shift based on roster)

Weekday: 11.45am to 9.15pm

Weekend: 8.45am to 6.15/7.15pm

Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.

Oversee daily sales payment collections, always ensuring accuracy and compliance.

Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.

Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.

Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.

Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.

Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

Minimum GCE O-Level & above

2 to 3 years of retail working experience

Possess knowledge of Guitars, Drums or Keyboard products.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overview

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.

Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

In the Industry Solutions Delivery (ISD) delivery team we are looking for delivery management specialists with a passion for nurturing customer relationships, championing high quality throughout presales and delivery, aligning delivery to successful customer outcomes, whilst maintaining a healthy portfolio and project management team. This opportunity will allow you to accelerate your career growth, honing your industry and cloud expertise as well as developing deeper practice management skills.

Responsibilities

• Account Delivery Management – You will support strategic relationships with key stakeholders in the customer portfolio, often as part of a steering committee, to ensure service delivery is on. Support new customer opportunities in partnership with Sales with highly significant or global impacts.
• Relationship Development - You will manage customer relationships across a set of assigned customer accounts, driving intentional customer conversations to nurture deeper relationships and progress opportunities. Collaborate across internal stakeholders for strategic alignment, risk and issues management and act as a customer Executive Steerco member.
• Presales and Contracting - You will partner with pursuit teams ensuring high quality in deal and contract constructs, aligning Consulting Project Managers for input to ensure deals sold can be successfully delivered. You will understand customer and subcontractor obligations, review and approve original contracts and subsequent change requests. Acts as an escalation point should the contract not be of the required quality.
• Delivery Management – You will oversee a Consulting Project Manager delivery team, modelling our values, coaching and caring for your team, driving delivery excellence, maturity and quality, at times directly managing customer programs.
• Portfolio Management – You will oversee a broad portfolio of complex accounts, supporting management and assurance of the all-up delivery of consulting engagements. You will oversee a broad portfolio of deliveries managed or supported by Consulting Project Managers, review portfolio health, ensuring methodologies, processes, tools and standards are consistently leveraged, intervening to course correct and remediating challenged engagements as necessary.
• Monitoring and Controlling - You will establish governance rhythms over your portfolio of customer engagements, conduct Project Health Reviews and manage business Key Performance Indicators to agreed standards, stepping in to remediate where necessary. You may be positioned as an Executive Steerco Member on customer engagements.
• Business Growth - You will manage all aspects of the financial health of your portfolio, driving incremental business growth by recognizing opportunities, maximizing cloud growth and providing input into strategic account plans. Recognizing strategic opportunities, create a shared vision with key stakeholders to shape sustainable growth for customer accounts.

Qualifications

Required Qualifications (RQs)

• Bachelor's Degree in related field AND 6+ years experience in consulting/professional services delivery, project management, practice management, or related fieldOR equivalent experience
• 3+ years people management experience

Preferred Qualifications (PQs)

• Bachelor's Degree in related field AND 12+ years experience in consulting/professional services delivery, project management, or practice management, or leading portfolio management, complex programs, or revenue-driven (e.g., $10 million +) programsOR equivalent experience
• Project Management Professional (PMP) certification
• 2+ years consulting, professional services, or related financial management experience (e.g., cost management, revenue forecasting)
• Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certificationCertification in relevant industry

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organizations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernize their organisation / technology, and position themselves for the future. We support
this through a range of services focused on growth, productivity, ways of working, and digital transformation.

As part of a PwC’s global reach and breadth of capabilities, we work closely with our internal network of experts and innovation centers while partnering with external technology and industry leaders to drive
lasting change for clients.

About the Role

As a FS Technology Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the FS S&O practice as part of the broader team. From a delivery perspective, you will lead client interactions and delivery of work alongside leaders and junior teammates for general IT strategy and digital/technology transformation projects in the FS industry. You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work. Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective.

As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential.
From a practice development perspective, you will help to build and sharpen our offerings to clients. You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings. Using your business acumen and your experience in Financial Services,
you will have your client’s futures in mind by pre-empting their problems and showing them how we can
help.

About you

You are likely to be a Financial Services Technology professional with the following key attributes:

• 5-8 years experience in a management or technology consultancy and/or industry
• Experience in aligning business and technology strategies, designing innovative technology solutions to solve complex business problems, preferably in FS industry
• Good understanding of emerging digital and technology topics and trends with broad digital/technology skills and knowledge to lead work within one of the following architecture domains of enterprise, applications, data, or infrastructure including cloud
• Understanding of architecture design principles and experience in architecting modern financial services digital solutions
• Strong analytical skills, problem solving ability and conceptual thinking, comfortable in a hypothesis-based environment and ability to frame strategic challenges from a technologist perspective
• Strong personal presence, combined with compelling and professional presentation and communication skills
• Minimum of a bachelor’s degree preferably in an IT/Computer Science, Engineering or related discipline
• Agile, Scrum, AWS / Azure Solutions Architect, DevOps or equivalent certifications will be advantageous
• Flexibility to travel within SEA region

Job Summary:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Attractive remuneration and a comprehensive benefits package.
• Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Job scope consist of digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

The Senior Business Analyst will perform the business analysis activities related to Core Banking platforms, Corporate actions processing, payments, and reconciliation systems of International Wealth Management activity in Europe and in Asia.

Job Description:

• The Business Analyst works on banking projects including Core Banking Platforms, Corporate Actions, Settlements and Payments, and Reconciliation systems. Transversal topics involving other domains, with an impact on the Core Banking platform.
• Proactively communicate and collaborate with external and internal third parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Documents, Use Cases, Screen and Interface designs, Business process designs
• Define requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis.
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Strong analytical and product management skills required, including a thorough understanding of interpreting customer business needs and translating them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, of managers, subject matter experts, and technical teams.
• Serves as the conduit between the customer community and the technology teams through which requirements flow.
• Develop requirements specifications according to standard templates & methodology
• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams, and support teams

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 8 years of Working experience in core banking systems such as Olympic, Midas or Transact
• An experienced Business Analyst in the Banking industries
• Strong knowledge of transaction capture, settlement, and accounting booking
• Expert knowledge of financial products and their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities, Mutual Funds)
• Experience in AS400 is also a plus but not mandatory
• Strong proficiency with PowerPoint, Excel, Word, Visio, and SQL Scripts
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)
• Excellent communication skills in English, both oral and written
• Singapore Citizens are highly preferred

If you are keen to explore this opportunity further, please send a copy of your updated CV to [email protected]

We wish to inform that only suitable and shortlisted candidates will be notified.

#WealthManagement #PrivateBanking #BusinessAnalysis #BusinessAnalyst #WealthManagement #CoreBanking #BankingOperations #AntaesAsia #SingaporeJobs #FinTech #BankingIT #Banking

We are looking for a ProServe Strategy & Operations Leader for APJ Geo leading our Business Operations (BOA) team to help drive long-term growth of the business.

Considered to be the COO to the VP of APJ and a member of the ProServe APJ leadership team, this role will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives while staying aligned with the Global BOA team. You will work with cross-functional teams to own and drive the management of business cadences. You will absorb and lead change through your direct team, as well as by earning trust and influencing others across the ProServe business.

The successful candidate must be able to roll up their sleeves and Dive Deep alongside their team. You will be passionate about your work, detail-oriented, analytical, and have excellent problem-solving abilities. You will have superb communication and customer-relationship skills, outstanding analytics insight, and be a passionate advocate for customers to other internal stakeholders. Active collaboration with AWS Sales Operations and other functional teams will be crucial to the effective execution of these responsibilities.

The successful candidate will help drive towards simple, scalable solutions to difficult problems, have a track record of building high performing teams, strong project management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Key job responsibilities

• Build and lead a multi-functional, team spread across APJ.
• Create an inclusive and engaging work environment, balancing business needs with individual development opportunities.
• Being a key partner of the Director of APJ, supporting or representing them when needed.
• Working with senior leadership to define APJ’s strategy and run the management cadence for the business.
• Collaborating on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions.
• Leading APJ-wide initiatives and be an active member of the NAMER leadership team.
• Apply an organization-wide leadership lens to translate strategic directions and priorities into short-term and long-term business plans that incorporate opportunities for scalable growth.
• Leading the initial proposal of annual goals, budgeting, and ongoing forecasting processes.
• Leading the development and provision of routine and ad-hoc analytics reports to senior management regarding Business Development initiatives, customer segment performance, and performance against goals. Ensure these reports contribute to business insights and decision-making, and minimize overall report burden.

About the team
We are a global operations team working together to help drive growth and consistency with our business leaders across ProServe.

As a member of the ProServe Strategy and Operations team we drive towards the same mission:

• Unleash the power of #ProServeProud.
• Bold. Simple. Together.
• Bold - Inspire our people to innovate, take risks, and learn from failures.
• Simple - We intentionally simplify to go faster.
• Together - Harness the power of our team to maximize business outcomes and scale impact.

Basic qualifications

• Bachelor's degree or equivalent
• 15+ years of experience working in Sales Operations, Revenue Operations or Business Operations within a Professional Services organization with {$100M+) in annual revenue
• 10+ years of experience leading and building high performing teams
• 5+ years’ experience setting a vision and communicating goals and strategies across multiple leadership levels of an organization
• Ability to be a hands-on leader that can quickly shift from long-term strategy to day-to-day tactical operational challenges and vice-versa.

Preferred qualifications

• Advanced degree (MBA)
• Ability to operate within a constantly changing environment. Strong bias for action, including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
• Demonstrated ability to work in ambiguity and scale systems, processes and teams.
• Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions

Position: Business Operations Manager (Supply Chain)
Contract Duration: 1 Year (Renewable subject to your performance)
Location: Depot Road
Salary: Up to $4,800 per month

We are looking for a Business Operations Manager (Supply Chain) to join our team on a one-year contract. The successful candidate will be responsible for planning, scheduling, and coordinating business processes and the delivery of products and services in accordance with company policies and regulatory requirements.

Key Responsibilities:

• Assist the team and support ongoing projects, including the current TKDN project.
• Participate in developing and validating demand signals to ensure alignment with transition plans and identify supply constraints, ultimately defining an executable plan that meets financial and market share goals.
• Exercise independent judgment within defined parameters.
• Develop expertise and practical knowledge of applications within the business environment.
• Contribute as a team member by providing information, analysis, and recommendations to support team initiatives.

Requirements:

• Proficiency in SAP software.
• Bachelor’s degree.
• Preferably 1-3 years of relevant work experience in managing projects related to supply chain operations, including planning, execution, and analysis.
• Ability to learn quickly and effectively apply new skills.
• Willingness to take on responsibilities and exceed expectations.
• Strong analytical skills to gather, analyze, and interpret relevant data.
• Clear verbal and written communication skills.
• Demonstrated ability to work collaboratively in a team environment.

Should you be interested in this position, please submit your resume to [email protected] directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

QSC is currently seeking a Strategy & Business Operations Manager to be at the forefront of our international team’s business growth, supporting various high-impact strategic engagements across the regions and support the execution of sales and business development acceleration and transformation initiatives, aiming at scaling our go-to-market organizations and activities in region (e.g. channel performance management, expansion of our business development capabilities, (re-)designing sales workflows and processes and other business transformation activities). The Strategy & Business Operations Manager will have responsibility for creating project fundamentals, such as work planning, designing and executing analyses, build business cases, developing recommendations for action, supporting change management processes with internal and external stakeholders, and delivering presentations to internal and executive audiences. The Strategy & Business Operations Manager will be a member of the Sales Acceleration & Transformation (SAT) team, and will report to the Director, Sales Acceleration & Transformation

Essential Functions/Core Duties:

1. Strategic projects definition and planning

• Partner with (sales & business development) leaders across region(s) to define and implement strategic growth, acceleration and transformation initiative(s) to support long range business objectives.
• Gathering and analyzing information, formulating, and testing hypotheses and developing and communicating recommendations to the stakeholders.
• Defining, building and maintaining a market model for the regional organizations, implementing a data-driven market analysis & sizing methodology to support the strategic planning process.

2. Strategic projects execution

• Manage the operationalization and execution of strategic projects and programs, through collaborative cross-regional and cross-functional alignments with stakeholders
• Develop implementation strategies that address business requirements and engage appropriate teams that will deliver right outcomes
• Provide regular updates to key stakeholders on the progress of strategic projects including executives, team members, and others in the organization
• Plan for and execute high quality change management throughout strategic projects
• Professionalize and optimize our processes by recurrently monitoring and evaluating performance and making recommendations for improvements
• Organize and coordinate the intake of requirements from the teams, supporting the (re-)design of workflows and optimization of our platforms and tools
• Foster market acceptance of new or transformation initiatives, by keeping oversight on post-launch activities and assessing adoption by go-to-market teams.

3. Cross-functional collaboration

• Provide leadership and coordination on major engagements on day-to-day problem solving with the teams and stakeholders.
• Become recognized both internally and externally as a key “go to” contact for execution of strategic initiatives.

Job Requirements & Qualifications:

• Undergraduate degree in business related field (Economics, etc) or BA/BS (any major); MBA preferred.
• 5+ years working in a strategy focused role in the AV or IT industry or 2-3 years experience with a top management consulting firm.
• There is a high level of independence needed in this job. This role will be working in cross-functional teams consisting of senior leadership and will be presenting and making recommendations up to the ET level. The supervisor will be involved as needed, but the Associate should demonstrate high ability to be be self-driven and independent.
• High level of proficiency needed with power point and excel, knowledge of CRM systems is a plus.
• Knowledge of AV/IT is a plus.
• Knowledge of go-to-market and product development are a plus.

Duration: 1 year

Location: Depot Road

Working Hours: Monday - Friday 830am to 530pm

Responsibilities:

• Planning, scheduling and coordinating business processes and/or delivery of products and services to Company policy and country regulatory requirements.
• To provide assistance to team and support ongoing projects like current TKDN project.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Exercises independent judgement within defined parameters.
• Develops expertise and practical knowledge of applications within business environment.
• Acts as team member by providing information, analysis and recommendations in support of team efforts.

Requirements:

• Software: SAP
• Degree holder
• Preferably with some working experience (1-3 yrs) in managing projects, including planning, execution and analysis related to Supply Chain operations.
• Ability to learn quickly and apply new skills effectively.
• Willingness to take on responsibilities and go beyond what is required.
• Ability to gather, analyses, and interpret data relevant to the role. Ability to articulate thoughts clearly, both verbally and in writing.
• Demonstrated ability to work collaboratively in a team environment.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Duration: 1 year

Location: Depot Road

Working Hours: Monday - Friday 830am to 530pm

Responsibilities:

• Planning, scheduling and coordinating business processes and/or delivery of products and services to Company policy and country regulatory requirements.
• To provide assistance to team and support ongoing projects like current TKDN project.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Exercises independent judgement within defined parameters.
• Develops expertise and practical knowledge of applications within business environment.
• Acts as team member by providing information, analysis and recommendations in support of team efforts.

Requirements:

• Software: SAP
• Degree holder
• Preferably with some working experience (1-3 yrs) in managing projects, including planning, execution and analysis related to Supply Chain operations.
• Ability to learn quickly and apply new skills effectively.
• Willingness to take on responsibilities and go beyond what is required.
• Ability to gather, analyses, and interpret data relevant to the role. Ability to articulate thoughts clearly, both verbally and in writing.
• Demonstrated ability to work collaboratively in a team environment.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin