Total 14 sales specialist job vacancies in Business Management / Project / Planning category in Singapore - Singapore

• Work closely with local markets and regional business stakeholders to analyse business processes and gather requirements, through facilitation of discovery sessions

• Manage projects from conception, all the way through to production deployment, within project timelines.

• Perform gap analysis and recommend optimal solutions to drive business improvements and long term efficiency

• Represent APAC in all discussions with foodpanda global counterparts to influence and align on strategic developments and act as the bridge between business and technical teams to deliver new product features

• Manage the list of open backlog items to ensure timely resolution of critical business features

• Ensure all system solutions are properly configured, tested, and implemented 

• Act as an escalation point to ensure the smooth running of daily business activities

• Conduct user training and maintain any associated documentation

PURPOSE OF THE JOB

Provide professional and prompt customer service through the creation of a rewarding end-to-end journey in different customer touchpoints. Support the IKEA for Business Sales Support Specialist in initiating business development activities, including establishing, verifying leads, and following up through multi-touchpoint initiatives to provide a base for sales activities. Manage and provide various sales support information to enable the selling team to engage and meet our customers’ needs in all touchpoints.

RESPONSIBILITIES OF THE JOB

• Contact (via phone call and email), qualify and maintain all incoming inquiries via the designated IKEA for Business website before assigning the enquiries to the B2B operations team or other respective business units.
• Contact (via phone call and email), qualify and maintain all incoming inquiries via email and/or contact number before assigning the enquiries to the B2B operations team or other respective business units.
• Maintain communication with new business leads and ensure that the client’s concerns are addressed promptly throughout all touchpoints.
• Pair appropriate visual materials when communicating with leads via email.
• Maintain and update the existing CRM and customer record/s.
• Support the IKEA for Business Sales Support Specialist during face-to-face meetings with business clients in-store or on-site.

Position: Business Development Representative (Full-Cycle Sales)

Working Hours: Full-Time Mon - Fri (Flexible) (Overlap 10:00 pm-12:00 am PH Time)

Holidays: US Regular Holidays

About the Role:

The Business Development Representative plays a crucial role in the business development

initiatives at Elevated Hiring. This position is responsible for leading efforts to generate and

maintain strong client relationships, ensuring a steady flow of business opportunities. It offers a

valuable opportunity to enhance and apply strategic verbal and written communication skills while

gaining experience in the dynamic field of recruitment.

As a Business Development Representative, you will play a pivotal role in driving revenue growth

and fostering strong client relationships. Your primary responsibility will be to connect with

clients, pursue new business opportunities, and contribute to the overall success of our company.

If you are the type of a Business Development Representative that requires a thorough training

and guidance, this may not be the right fit for you

Responsibilities:

• Facilitate End-to-end Full cycle sales from Lead Generation, cold-calling, email outreach, Sales Discovery calls to Deal close
• Build and maintain strong relationships with clients, ensuring their satisfaction with our products and services
• Serve as the primary contact for clients, handling their inquiries, requests, and concerns in a timely and professional manner
• Coordinate with internal teams to address client needs and resolve any issues or problems that may arise
• Conduct regular client meetings and presentations to promote our products and services and discuss any new developments or opportunities.
• Collaborate with the internal team to identify and pursue upselling and cross-selling opportunities with existing clients
• Stay up to date on industry trends and developments, and provide insights and recommendations to clients to help them achieve their goals
• Continuously engage in process improvement, and recommend ways how to provide a seamless inflow of leads.
• Data Entry provides accurate Process and Payment Information.
• Close the DEAL by driving leads to finalize the Service Agreement and process the deposit to start the Headhunter Search

• Has at least 1-3 years of proven experience in performing a similar role in Full Cycle Sales and handling Client Management
• Has prior experience handling remote full-cycle sales in a recruitment firm or agency
• Demonstrates Excellent Communication Skills and is highly articulate.
• Has prior B2B experience and a background in customer service, particularly with U.S. clients.
• Proficient in using tools such as HubSpot, dialers and Power Dialers (Twilio, Call Hippo), or similar platforms, as well as Google Workspace.
• Has a track record of taking ownership of tasks and asking questions when necessary.
• Experience working with a startup, with a strong inclination toward process improvement.
• Shows initiative and a proactive approach to completing tasks.
• Exhibits strong time-management skills, effectively handling multiple priorities and meeting deadlines.
• Must have a reliable work-from-home setup and a stable internet connection.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Specialist (SG)

Fixed term contract

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing entertainment clients.

As a Project Specialist (Content Placement), you'll play a pivotal role in ensuring the smooth flow of our client’s digital content assets from creation to distribution with their partner platforms. You'll wear many hats, from managing the content pipeline and collaborating with internal teams to overseeing communication with partners and tracking successful placements.

Role: 

• You'll be responsible for managing the content pipeline, including scheduling content placements, tracking details of upcoming content releases, identifying any potential gaps, and suggesting placement opportunities based on market trends and audience interests.
• You'll collaborate with content creators and partner teams to inform everyone about content, placements, and any necessary changes.
• You'll oversee communication with partners regarding content changes and coordinate modifications with content teams to ensure content meets partner needs.
• Share approved content details with partners, ensure availability and review for compliance with partner specifications.
• Make minor edits to content or request new versions for major issues.
• Track successful placements with partner platforms, collect screenshots, and maintain a comprehensive placement log.
• Maintain a digital filing system for the confirmed market, partner, and content-type placements.
• Share placement details and results with relevant content creation teams.
• Assist with adding details and screenshots to content placement review reports.
• Support partner relations with impact analysis by sharing specific placement details.

You:

• 3+ years of experience within the Digital marketing and/or Advertising industry managing Content Marketing as a Project Manager and/or project coordinator.
• Proven experience in project management and team management. 
• Experience with tooling and platforms used (or be able to learn quickly). 
• Able to communicate well with both internal and external stakeholders across all levels.
• Understanding different marketing measurement methodologies (e.g. creative testing) throughout the planning process.
• The ability to be self-sufficient, stay motivated and be positive in an often fast-paced environment with many stakeholders.

• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Our client, a company working in the cyber security industry, is looking for a Business Development/Channel Sales Manager to join their team in the Singapore office. As a BD/Channel Sales Manager, you will be responsible for:

• Business development, prospecting new sales in IAM solutions including 2FA Strong Authentication, Single Sign-On solutions and Mobile Application Shielding solutions, focusing in new market development i.e. FSI, Government and large enterprises both in Singapore and new focus country (etc. Indonesia).
• Develop, execute an effective customer / channel strategy through direct engagement and relationship to generate new account sales across territory. Adaptable to different selling scenarios to gain market share
• Take the lead with channel partners, system integrators in meeting end customers decision makers in qualifying opportunities i.e. get buy-in for propose solutions, coordinate sales proposal submission and managing end to end sales cycle until sales closure.
• Driving and managing sales leads generation activities to develop robust and sustainable sales pipelines meeting personal and team quotas assigned. Ability to work individually and as a team
• Coordinate support of pre-sales, implementation and service resources (both internal and external partners) for all aspects of sales and project delivery related activities as needed.

• Bachelor’s Degree or Diploma required.
• At least 5 years’ IT software and/or services sales experience with a proven track record in direct enterprise sales/ channels (Enterprise security solutions preferred)
• Previous experience in enterprise security software solutions sales with specialization in IAM, 2FA Strong Authentication (etc. OKTA, One Soan, One Login) and Single Sign-On Solutions or others (eg. OKTA; Forgerock, IBM TAM), Mobile application security and cryptographic solutions will be a plus.
• Good track record in direct engagement with and managing end customers (good industry contacts) and channel partners in end to end solution selling and consulting services is preferred.
• Strong problem resolution with good relationship management, analytical and negotiation skills.
• Excellent communication, interpersonal and presentation skills with a can do attitude.
• Regional selling experience, prior experience in selling similar vendor solutions will be an added advantage

Assurity Trusted Solutions (ATS) is a reputable subsidiary of the Government Technology Agency (GovTech), dedicated to operating the National Authentication Framework (NAF) and National Certification Authority (NCA) in Singapore. Our primary focus is to establish trust in the use of digital services by providing secure and convenient identity management solutions.

We are currently seeking an IT Project Management and Procurement Specialist to join our team and contribute to our mission of enhancing Singapore's competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Manage and execute the procurement of ICT systems, goods and services in a timely manner. This includes the preparation of all procurement deliverables for each procurement project assigned;
• Be part of various project teams to complete the procurement project on time;
• Provide business perspective in project teams;
• Draft, review and refine structure of tenders, contractual terms and requirement specifications for the procurement of the ICT systems, good and services;
• Understand the government procurement policy and advise project teams on meeting such policies while enabling project needs to be met;
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks;
• Review proposals from suppliers;
• Review, clarify and negotiate business requirements with suppliers;
• Perform billing governance and operations to ensure business sustainability and adequate cashflow;
• Interact closely and partner with the business units to provide billing support and analysis;
• Handle month/year-end closing of billing and accruals;
• Ensure billing functions are executed within the stipulated deadlines or/and tender specifications;
• Engage vendors in relation to billing matters such billing disputes and draw up the billing framework for vendors' compliance;
• Work with auditors and awarded vendors on vendor's billing audit matters;
• Use of billing templates and validation tools to ensure billing governance and processes are adhered to;
• Drive innovation on work processes;
• Monitoring and Track Project Expenses and Timeline;
• Ensure that records and documentation of projects and related issues are kept updated; and
• Any other duties that may be assigned

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement
• Minimum 8/10 years of relevant working experience, preferably in both procurement and billing;
• Good knowledge of government infocomm environment;
• Good knowledge of ICT Procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Team Player and Self-Motivated;
• Able to consolidate multiple streams of information into a cohesive whole; and
• Good command of the English Language, both written and spoken.
• Proficient in Microsoft Office in particular Microsoft Excel and Powerpoint.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Business Operations Specialist

Fixed term contract

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the tech industry.

As the Senior Business Operations Specialist, you will work closely with our client’s senior leadership in APAC to ensure the organization's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organization has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• You’ll be responsible for translating and drafting company strategy into clear, engaging internal communications.
• Empowering and supporting senior leaders by crafting impactful presentations and reports for business updates.
• Spearhead key meetings (QBRs, team retreats) and curate strategic forum agendas to ensure clear communication and follow-through.
• Develop frameworks for clear decision-making and efficient information flow.
• Optimize the regional marketing team's operations and planning processes. Contribute to strategic resource allocation.
• Work with leadership to navigate budget scenarios and build strong justifications.
• Manage a prioritized calendar of initiatives aligned with overall strategy.
• Partner with analytics teams to set, track, and report on key performance indicators (KPIs). Analyze results to drive data-driven decisions.
• Become a trusted advisor, collaborating effectively with cross-functional teams like finance, HR, and content partnerships.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment
• Long-term strategic thinking balanced with near-term execution skills; ability to take complex data and distill them into meaningful insights and a coherent story
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

About the role

It takes a village to give a safe and delightful service to our customers. As things get more complex, “the village” needs highly skilled data analysts who can lift their head above the noise and guide us through data insights on what is truly best for our customers. This is you. You will support data projects working with different teams across Grab with the purpose of giving our customers the best service in the world.

Responsibilities

Functional

• Independently assemble large and complex data sets that meet the business or analytical needs
• Build and deploy data models that help optimize support experience
• Work closely with the Business or Operations Teams to understand their problem statements and conceptualize analytics frameworks that convert business problems into technical hypotheses
• Design and recommend A/B testing to evaluate the model performance and provide interpretation of the experiment results, and provide data-driven recommendation
• Develop and maintain data insights and performance dashboards

Customer

• This is everything. You have to be the radical advocate for our users, laser focused on the quality of their experience with us above anything else

People

• Lead the charge: Influence and serve in order to deliver through others
• Role model at all times Grab 4Hs to ensure we are always, always, working in a way that our behaviours would make us proud

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Specialist (Event)

Fixed term contract

As a Project Specialist supporting the client’s Marketing teams of one of the largest tech companies, your work will include driving event production excellence through the management of venues, technical production, experiential programs, registration, translation services and event logistics.

The ideal candidate is resourceful and enjoys working in a fast-paced environment with multiple deadlines. He/she is innately curious and wants to make a difference with his/her work. This role supports our client's marketing activities, including market research, developing proposals for marketing campaigns and events planning.

Role: 

• Develop and manage comprehensive event plans, budgets, and timelines, ensuring alignment with brand guidelines, objectives, and cross-functional teams.
• Project manage the coordination of guest management and registration experiences for local event activations across multiple APAC markets. This entails supervising the creation of landing pages, registration forms, and email communications.
• Understand and articulate the requirements of local APAC market teams to steer the development of APAC templates for landing pages, registration forms, and communications. Ensure timely communication of changes and needs to the Global team.
• Maintain close collaboration and diligent follow-up with local APAC market teams and production agencies to establish and adhere to project timelines and milestones. Regularly review key dates to keep the team on track. Liaise with local Product Marketing Managers (PMMs) to collect necessary inputs by specified deadlines and guide local teams on asset usage.
• Ensure the proper configuration of events in event tools, including One Market Calendar, Connect Nominations, RSVP or DefJam, Gather (if digital), and other preferred global platforms (e.g., Swoogo, Kintaro). Guarantee seamless data flow between systems for accurate reporting.
• Collaborate with local APAC market teams and relevant event agencies to conduct comprehensive quality assurance and testing on landing pages, registration forms, and email communications. Verify that inputs from local teams are accurately reflected on the live site.

You:

• 4+  years of project & event management experience, including multi-stakeholder management across multiple markets 
• You thrive in a fast-paced, collaborative environment, embracing cross-functional teamwork with local and regional marketing teams.
• Experience managing third-party agencies and sponsors 
• Experience leading and managing c-suite events & experiences / high-profile events in the marketing/tech sector or brand experience space
• Detail-oriented mindset and process-driven
• Strong project management, ability to work on multiple facets of a project simultaneously in a fast-paced and dynamic environment
• Good analytical, communication (written and verbal), and presentation skills 
• Demonstrated ability to be a self-starter, independent thinker and deal-maker 

• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

We're looking for an English speaking Senior Business Content Specialist to join our growing SEO Content team. 

Content and SEO at Wise is about making sure we offer the best possible content and on-site experience to our customers. We don’t believe in stuffing keywords in a blog article or building artificial links, but we do believe in a great copy that inspires and helps readers to find answers.

This role is ideal for candidates with senior level experience in SEO content marketing, who are passionate about blogging and content creation. 

At Wise we’re on a mission to empower our users to make smart financial decisions based on transparent information. Our content team is no different. We produce content and monitor its performance too, because we believe that working in SEO means that you understand how the content you’re producing is helping the end user.

Your Mission:

• Produce SEO optimised business content for our SG blog, to to help fuel adoption of Wise by business customers
• You might expand to other locales and/or different target audiences in the long run, beyond just Business customers in Singapore
• Revisit, optimise and improve older articles to boost their performance
• Conduct keyword research to plan content that drives organic traffic to our blog and attract new business customers
• Edit copy - you’re not afraid to fix copy or make direct changes when necessary
• Find, coordinate and manage a bunch of talented freelance writers
• Own your content - from ideas to briefing, proofreading, editing and finally publishing articles: you will own every stage of the process
• Understand the wants, needs and pain points of our potential business customers
• Analyse the performance of your blog, write up an analysis, and use these findings to bring more growth
• Know and proactively monitor the competitor landscape in your locale
• Size up and prioritise content projects/initiatives based on high growth impact/potential
• Articulate and write-up the problem you're trying to solve as well as your hypothesis for how to fix it
• Strong collaboration within the SEO Content team as well as other relevant teams in Wise (ex. Product Manager for South East Asia)

About you:

• You speak and write English on a native level 
• You know the wants and pains of business customers in Singapore
• You have 2-3 years of SEO / B2B content and have brought a great impact in terms of number of new customers and revenue through your content (beyond just traffic)
• You are able to use different SEO tools (GA, GSC, Ahrefs, SEMRush and Looker (bonus)) and explain your analysis / findings to other people in an easy-to-understand way 
• You’re strategic and are used to building hypotheses / new initiatives backed by data 
• You know your way around words. From small copy changes to fixing blog articles in bulk, you’ll get it done
• If you have worked on B2B content for financial products in Singapore, that’s a huge plus
• You thrive more on autonomy than structure. You’re not afraid to take responsibility and ownership of your work

What’s in it for you?

Help us acquire new customers for Wise in a scalable and highly cost-effective way. That’s hugely important here because, unlike our competitors, our mission is to make foreign exchange eventually free.

You’ll be part of a team of exceptionally talented marketers who consistently break new ground in performance marketing.

Within Wise we operate with a great degree of autonomy, so you’ll be in charge of your own workload and focus areas, giving you the chance to have a huge impact on one of Europe’s fastest growing & most successful startups.

Who we are:

Wise was founded in 2011 with a clear mission: Money without borders so people and businesses can send, spend and get paid in any currency, whenever, wherever.

Sure, the heart of what we do is international money transfer. And we’re committed to making it instant, convenient and fair for millions of people, all over the world. But we’re growing our other products and our teams at an exciting pace. And we’re looking for the very best to jump on board.

About our team:

The SEO Content Team currently consists of 40 (and counting) amazing people, from 20 different countries who are divided over 3 offices, so we’re truly a team without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you, because we believe that diverse and inclusive teams build better products.

What it’s really like to work here:

At Wise, we do things a bit differently. There’s no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up.  

Each team picks the problems they want to solve. So, there’s no micro-management. No hiding behind fancy job titles. And no one is telling you what to do. You are your own boss. But you’ll get tons of guidance and plenty of support from your talented, super-smart teammates.  

We’re going to be upfront — the way we work doesn’t suit everyone. But if freedom, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.

To find out a bit more about what it’s like to work at Wise — plus a full run through of our employee benefits — visit our careers page.

What do we offer: 

• Starting salary: 4,580 to 6,250 SGD monthly
• Company Restricted Stock Units

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your CV and Cover Letter.

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

This role is a business analyst role specializing in SAP with a strong background in ERP and IT infrastructure.

Will play a key role in the delivery of SAP projects including project support of the latest S/4 HANA solution. In addition to this, the role will support the current landscape of SAP ECC 6.0.

Will be part of the IT business operations collaborating with cross functional team to fulfill the demands of the business and implementing the needed solution.​

Job Description :

•    Strong business process knowledge in Procurement, Sales, Logistics & distribution. Work experience in handling SAP business process for manufacturing companies preferably.
•    Successful delivery of ECC 6.0 SAP projects with 5+ years’ experience in a consultative environment
•    Expert in all areas of SAP manufacturing with ability to translate business requirements into specifications enabling solution delivery.
•    Extensively worked on configuring respective SAP modules and providing robust solutions
•    Worked extensively on Custom Development objects (RICEFW) preferably with ABAP experience
•    Worked closely with other SAP modules and external system integration
•    Requirement gathering, configuration, testing, training and supporting end users during the hyper care.
•    If not already exposed to S/4HANA, a passion to develop in this area.
•    Knowledge of IT hardware and infrastructure is a plus

Requirements :

•    Minimum 6 - 8 years of SAP experience with a strong understanding of manufacturing and production process
•    Exposure to SAP 4 Hana is desired, but a willingness to learn is also fine
•    Strong ability to translate business requirement into technical spec and translate that to an implementation.
•    Hands on experience in SAP is required for this role

•    Should have worked in complex business implementation with overall 2 end to end Implementations, enhancement/development/Upgrade
•    Exposure to handle Infrastructure demands and knowledge on Infra would be an advantage

•    Willing to travel when business needs required

About the job

Reporting to the IKEA Business Operations Manager, you are to support sales maximisation in your business area by leveraging on existing IKEA product range and tools.

Your assignment

• Understand and address customer needs, creating detailed quotations, and providing guidance for informed purchasing decisions, especially in IKEA's furniture, kitchen, and home accessories range.
• Prompt response to inquiries, offering tailored solutions, and recommending supplementary items to enhance the customer buying process.
• Ensure pricing accuracy of Purchase Orders, coordinate bulk purchases, oversee stock levels and transfers for order consolidation, maintain financial transparency, and optimize cost-effectiveness through collaboration with Sales Supply and Support teams.
• Prevent possible shortages or delays by monitoring stock availability and picking status from the In-store Logistics team, while improving efficiency through the implementation of a multi-store fulfilment model.
• Efficiently coordinate deliveries to ensure timely and accurate arrival, thereby enhancing customer satisfaction.
• Manage order follow-ups, maintain financial records, and ensure successful transactions via customer communication and e-invoice submission after service.
• Diligently pursue resolution for unsuccessful orders or refunds, promptly resolving the issues to uphold customer trust.
• Support the Business Operations Manager in managing project-based orders and fulfilling assigned tasks.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Strategy & Operations Specialist (Singapore)

12 months fixed term contract

As the Senior Strategy & Operations Specialist, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. You will work closely with senior leadership to ensure the organisation's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organisation has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• Craft compelling and concise internal communications aligned with company strategy
• Support senior leadership with the development and delivery of presentations for key business updates 
• Lead the organisation of important meetings, including Quarterly Business Reviews (QBRs) and team on-site, curate agendas for strategic forums, ensuring consistent communication and action-item follow-up.
• Develop and maintain decision-making frameworks to support effective information flow and decision execution.
• Manage scenarios related to budgets, asks, and justifications in consultation with leadership.
• Contribute to strategic planning processes to support effective resource allocation 
• Implement, track and prioritise a calendar of specific initiatives that align with the broader
• strategy and goals
• Collaborate with the insights & analytics teams to establish, track, and report on key performance indicators (KPIs).
• Regularly assess and compile results across areas to drive data-driven decision-making.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment.
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

What you get to do in this role:    

• Take small to large programmatic sales plays and programs from original concept through final implementation 
• Bring our Industry/vertical and Seller persona focused activation plays into a repeatable framework 
• Develop detailed project execution plan, and manage all processes including progress tracking, metrics, monitoring change control process, and launch 
• Provide overall communication and work with all areas affected by the program including partners, business sponsors 
• Align closely with the Global Sales Play Structure and global operating model design​ 
• Create status reporting to support project/program discussions at Workgroups and Sponsor level 
• Apply consistency and best practices through project initiation, planning, execution and closing phases, promoting outcomes and benefit tracking 
• Validate Sales Play materials such as Pitch Deck, Customer Stories, Demos, Seller Map, Value Workshops, Target Account List​ 
• Accountable for planning and tracking to program milestones and deliverables​, managing initiative risks and issues​ 
• ​Ensures cross-functional collaboration to deliver expected outcomes of the program 
• Represents the Global Sales Play voice in the Geography and related countries in close alignment with Sales Operations and Go To Market