Total 81 support analyst job vacancies in Business Management / Project / Planning category in d02 anson tanjong pagar

Job Description

Main support for field service engineers and business administrators both in SAP CRM and ECC, along with web-based applications. Attend field service business operations and strategic planning meetings to gain insight to issues and future needs. Work closely with field service business to determine business requirements and write functional requirement specifications in an appropriate level of detail.

A SAP CRM and ECC Systems Analyst with experience working with technical teams, configuration and tables. Solid experience in leading and conducting requirements gathering sessions with end customer. Provide a business process engineering perspective during design review for projects with a emphasis on reporting and dashboard requests based on SAP data (and other data sources). Own and perform integration testing and lead User Testing and identify resulting gaps.

• Recommends new insights and/or efficiency opportunities around business processes and reporting.
• Support moderate improvements and projects in SAP and web-applications.
• Works on and coordinate multiple SAP deliverables and related projects independently and in a team environment.
• Good testing and troubleshooting acumen for reporting enhancements, projects and issues.
• Documents all best known methods and provides support as needed. Experience in project roll-out in preparing test plans, training documents and conducting User Acceptance Testing (UAT).

Minimum Qualifications

• Bachelor's/ Master's Degree with work experience of 6 years.
• analytical and statistical experience.
• BI Reporting experience: MS Excel VBA & Macro programming, MS PowerBI, Power Query.
• Functional skills with SAP CRM and/or ECC systems.
• Superb communication, organization and problem-solving skills required.
• Demonstrated accomplishments under complicated situations and constraints.
• Familiar with MS Office applications

Key Responsibilities:

• Deeply understand and analyse the requirements related to OMS and Custodian systems for US brokerages and translate them into detailed system requirements documents.
• Collaborate closely with internal and external stakeholders to gather business requirements and produce comprehensive Business Requirement Documents (BRD) and Functional Requirement Documents (FRD), ensuring that trading systems meet business and regulatory needs.
• Conduct thorough analysis of trading, clearing, and settlement processes for brokerages, optimising workflows in OMS and Custodian systems to ensure efficiency and compliance with SEC and FINRA regulations.
• Work closely with development teams and solution architects to provide detailed requirements guidance, assisting in the design of technical solutions that align with business needs.
• Assist in User Acceptance Testing (UAT), develop test cases, and ensure that the system functionalities meet business requirements while managing issue tracking and resolution.
• Stay updated on changes in the US regulatory environment, particularly in relation to OMS and Custodian systems, and work with the compliance team to ensure systems adhere to the latest requirements.
• Contribute to ongoing system enhancements by providing recommendations based on business changes and technological developments.

Key Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• At least 5 years of experience as a Business Analyst, with in-depth knowledge of and hands-on experience with US Order Management Systems (OMS) and Custodian systems.
• Strong understanding of US securities market regulations, including SEC, FINRA, and DTC.
• Proven ability to gather and analyse business requirements, document workflows, and translate them into technical specifications.
• Proficient in business analysis and project management tools (e.g., JIRA, Confluence, Visio).

Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows to identify areas for improvement. Create detailed user stories, use cases, and functional specifications.
• Project Planning: Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Communication: Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements and priorities.
• Solution Design: Work with the development team to design solutions that meet business needs and align with technical capabilities.
• Testing and Validation: Participate in testing activities to ensure that the developed solutions meet the specified requirements. Facilitate user acceptance testing (UAT).
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance business operations and efficiency.

Skills and Qualifications:

• Analytical Skills: Excellent analytical and problem-solving skills to evaluate business processes and identify solutions.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Technical Knowledge: Understanding of software development processes and methodologies. Familiarity with tools such as JIRA, Confluence, or similar.
• Project Management: Ability to manage multiple tasks and projects simultaneously, with a focus on delivering high-quality results.
• Interpersonal Skills: Strong interpersonal skills to build relationships and work collaboratively with cross-functional teams.
• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications (e.g., SCRUM Master, Product Owner) are a plus.
• Work Experience: More than 3 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Industry Knowledge: Experience in the specific industry (e.g., finance, healthcare, retail) can be beneficial.

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 5 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Responsibilities:

• Coordinate with the project team in understanding client requirements and how they translate in application features.
• Collaborate with the team to set specifications for new applications.
• Perform troubleshooting and debugging of applications as and when required.
• Evaluate existing applications to reprogram, update and add new features.
• Work with business process owners/SMEs to assess capabilities and identify high-level user requirements.
• Work with project managers, architects, and SMEs to define metrics and performance goals for the process.
• Participate in transitioning the requirements and use cases.

Job requirement

• Bachelor's Degree in Computer Science or any related field.
• At least 1-2 years of experience in Business Analyst role.
• Must have knowledge in Pega Rule Process Commander, Care Management Framework.
• Must have knowledge in executing project releases on Pega PRPC BPM platform through the complete software development lifecycle.
• Good to have certification in Pega.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Responsibilities:

• Assist and summarize the monthly closing/forecast of all entities
• Preparation of the forecast, proposal of corrective actions
• Manage consolidation of monthly forecasts with preparation of detailed commentary on variances, investigation of unusual variances leading to resolution of issues
• Develop periodic management reports and presentations
• Assist with daily scheduling, appointments and meetings, and follow up on action items
• Provide administrative support to the Management
• Perform any other ad-hoc tasks assigned.

Qualifications:

• Team player with strong interpersonal skills with the ability to deal with all levels of people
• Candidate shall have at least 5 years of account or business reporting experience
• Critical and analytical thinking
• Candidate shall be proficient with MS Office and Power Point applications.
• Excellent problem-solving skills and the capacity to anticipate the needs of the Director.
• Strong attention to detail and accuracy in all tasks performed

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

• Permanent headcount, based in Singapore
• Leading Asian bank
• Candidates must have relevant financial services experience in a project management / business planning or processing / performance management function

Responsibilities:

• Document business processes, workflows, and functional requirements, conduct gap analysis
• Work with technical teams to design solutions that align with business goals, and evaluate potential banking software, tools/ platforms to recommend suitable options
• Manage project timelines, scope, and resources in coordination with project managers
• Testing and Implementation Support: Develop test cases and scenarios for user acceptance testing (UAT), Coordinate with QA teams and business units to validate and test solutions
• Identify risks associated with processes, systems, or projects and propose mitigation strategies
• Analyse existing business processes and suggest improvements to enhance efficiency and customer experience
• Stay updated on industry trends, emerging technologies, and competitive practices to recommend improvements

Requirements:

• Bachelor’s degree in any discipline
• Advanced degree (e.g., MBA, Master’s in Finance) and professional certifications (e.g., CFA, FRM, CBAP, or PMP) advantageous
• At least 4-5 years of experience in a related role in financial services
• Data Analysis Tools: Proficiency in Excel, SQL, and experience with financial analysis tools (Tableau, Power BI, or other data visualization software)
• Knowledge of CRM Systems: ERP (e.g., SAP, Oracle) or CRM systems is a plus
• Ability to analyse and interpret financial information and translate to visuals
• Strong written and verbal communication skills to create reports and presentations for stakeholders
• Experience in project management, including scoping, timelines, and stakeholder coordination
• Good stakeholder management and communications
• Team player

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22709/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent. Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Responsibilities

• Develop a basic understanding of Credit Card and Card Rewards processing to support campaign-related activities.
• Support user requests and testing with strong attention to detail in a fast-paced environment.
• Plan and organize UAT schedules efficiently, ensuring deadlines are met.
• Liaise with technology partners to define solutions, align delivery timelines, and ensure UAT environment readiness.
• Prepare UAT documentation, including test plans, scopes, scripts, and data.
• Set up rewards campaigns in the UAT environment and perform comprehensive end-to-end testing.
• Document test results systematically, prepare structured test artifacts, and conduct reviews and walkthroughs with stakeholders.
• Monitor and manage UAT progress by providing timely status updates, reporting issues early, and ensuring prompt resolution.
• Collaborate with cross-functional teams to support system implementation, including preparing instructions/parameter forms for rewards campaign setups.
• Coordinate live verification activities with business teams and stakeholders.

Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Team oriented and ability to work under pressure.
• Excellent execution skills in a multi-tasking mode and follow-up effectively.
• Self-starter with excellent communication and interpersonal skills.
• High level of accuracy & attention to detail.
• Knowledge of JIRA and SQL would be good to have

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Permanent headcount, based in Singapore
• Leading Asian bank
• Candidates must have relevant financial services experience in a project management / business planning or processing / performance management function

Responsibilities:

• Document business processes, workflows, and functional requirements, conduct gap analysis
• Work with technical teams to design solutions that align with business goals, and evaluate potential banking software, tools/ platforms to recommend suitable options
• Manage project timelines, scope, and resources in coordination with project managers
• Testing and Implementation Support: Develop test cases and scenarios for user acceptance testing (UAT), Coordinate with QA teams and business units to validate and test solutions
• Identify risks associated with processes, systems, or projects and propose mitigation strategies
• Analyse existing business processes and suggest improvements to enhance efficiency and customer experience
• Stay updated on industry trends, emerging technologies, and competitive practices to recommend improvements

Requirements:

• Bachelor’s degree in any discipline
• Advanced degree (e.g., MBA, Master’s in Finance) and professional certifications (e.g., CFA, FRM, CBAP, or PMP) advantageous
• At least 4-5 years of experience in a related role in financial services
• Data Analysis Tools: Proficiency in Excel, SQL, and experience with financial analysis tools (Tableau, Power BI, or other data visualization software)
• Knowledge of CRM Systems: ERP (e.g., SAP, Oracle) or CRM systems is a plus
• Ability to analyse and interpret financial information and translate to visuals
• Strong written and verbal communication skills to create reports and presentations for stakeholders
• Experience in project management, including scoping, timelines, and stakeholder coordination
• Good stakeholder management and communications
• Team player

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] quoting reference number CL/BH-22709/FB.
Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent. Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

EA Personnel No. R1548449
BeathChapman Pte Ltd
EA Licence: 16S8112

Job scopes

• Able to drive requirements with clients to ensure alignment with business objectives and requirements.
• Assess and recommend architecture solutions in alignment with client needs and best practices.
• Work with client PO to understand requirements, workshop facilitation, generate user stories, and ensure developers are building according to clearly written acceptance criteria.
• Collaborate with cross-functional teams to ensure the successful delivery of projects.
• Ensure that project documentation is accurate, timely, and meets quality standards.

Job requirement

• Bachelor's degree in Computer Science or related field.
• Business Analyst with minimum 4-5 years of experience with PEGA background including Pega 7.x and/or 8.x platform experience.
• Good understanding of design patterns and component-based design.
• Excellent communication and interpersonal skills.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.
• Professional Certification in Pega Technology is required.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Responsibilities:

• Understand and analyze the specific needs of OMS (Order Management Systems) and Custodian systems for US brokerages.
• Collaborate with internal and external stakeholders to gather detailed business requirements and produce Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Perform in-depth analysis of trading, clearing, and settlement workflows within brokerages.
• Identify opportunities to optimize OMS and Custodian systems for efficiency, ensuring alignment with SEC and FINRA regulations.
• Assist in UAT by developing test cases and validating that system functionalities meet defined business requirements.
• Contribute to ongoing enhancements of OMS and Custodian systems by recommending updates based on business evolution and technological advancements.

Job Requirements:

• Bachelor's degree in Business, Information Technology, or a related field.
• At least 5 years of experience as a Business Analyst, with in-depth knowledge of and hands-on experience with US Order Management Systems (OMS) and Custodian systems.
• Strong understanding of US securities market regulations, including SEC, FINRA, and DTC.
• Proven ability to gather and analyse business requirements, document workflows, and translate them into technical specifications.
• Proficient in business analysis and project management tools (e.g., JIRA, Confluence, Visio).
• Excellent written and verbal communication skills in English, with the ability to collaborate effectively across diverse teams.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Job Responsibilities:

• Respond to user inquiries and requests, providing troubleshooting support for internal ERP applications.
• Collect and analyze user requirements, and recommend practical solutions based on the findings.
• Plan and conduct User Acceptance Testing (UAT).
• Develop and maintain comprehensive documentation, including workflows, technical and functional specifications, and user manuals.
• Collaborate with the team in the execution of IT projects.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years' experience in IT application support, with at least 1 year of involvement in the Software Development Life Cycle (SDLC).
• Strong knowledge of ERP systems, Sales Order, and MRP applications.
• Hands-on experience and in-depth understanding of Oracle databases.
• Excellent interpersonal skills; project management experience is a plus.
• Strong analytical skills with the ability to manage multiple tasks simultaneously.
• Capable of working independently, collaborating effectively as part of a team, and communicating across all levels.
• Experience in the manufacturing industry is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Responsibilities

• Gather, collate, and analyze user requirements from business and risk users and provide clear business specifications for system implementations.
• Analyse and perform impact analysis of requests and review system and functional designs are sound and adequate to address Market & Counterparty Risk Business needs.
• Devise comprehensive test plans (including test scenarios and test cases) to test system deliverables.
• Perform user acceptance testing, regression testing, simulation testing and live verification to ensure system deliverables meets the required objectives.
• Plan, schedule and adhere to enhancement timeliness to meet agreed deliverables.

Requirements

• Degree in Banking, Financial Engineering, Computer Science, or any other related quantitative discipline with about 3 or more years’ relevant experience in business analysis area
• Prior business analysis experience of working between technology and business users to specify business requirements for development of systems solutions.
• Understanding and experience in market risk or counterparty risk
• Good to have prior experience in implementing market or counterparty system or innovative digital solutions within Risk Management Group
• Proficient in SQL and Excel

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Responsibilities:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Analysis and Documentation: Analyze business processes and workflows to identify areas for improvement. Create detailed user stories, use cases, and functional specifications.
• Project Planning: Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Communication: Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements and priorities.
• Solution Design: Work with the development team to design solutions that meet business needs and align with technical capabilities.
• Testing and Validation: Participate in testing activities to ensure that the developed solutions meet the specified requirements. Facilitate user acceptance testing (UAT).
• Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance business operations and efficiency.

Skills and Qualifications:

• Analytical Skills: Strong analytical and problem-solving skills to evaluate business processes and identify solutions.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Technical Knowledge: Understanding of software development processes and methodologies. Familiarity with tools such as JIRA, Confluence, or similar.
• Project Management: Ability to manage multiple tasks and projects simultaneously, with a focus on delivering high-quality results.
• Interpersonal Skills: Strong interpersonal skills to build relationships and work collaboratively with cross-functional teams.
• Education: Bachelor’s degree in Business Administration, Information Technology, or a related field. Relevant certifications (e.g., SCRUM Master, Product Owner) are a plus.

Experience:

• Work Experience: at least 3 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Industry Knowledge: Experience in the specific industry (e.g., finance, healthcare, retail) can be beneficial.

Job responsibilities:

• Collaborate with stakeholders to gather and document business requirements for new features and enhancements.
• Create detailed user stories, use cases, and functional specifications.
• Assist in project planning and management, including defining project scope, objectives, and deliverables.
• Serve as a liaison between business stakeholders and the development team to ensure clear understanding of requirements.
• Work with development team to design solutions that meet business needs.
• Participate in testing activities and facilitate user acceptance testing (UAT).
• Analyze business processes and workflows to identify areas for improvement and recommend solutions to enhance business efficiency.

Requirements:

• Bachelor’s Degree in Business Administration, Information Technology, or a related field.
• At least 2 years of experience as a Business Analyst, preferably in an application development or software development environment.
• Excellent analytical and problem-solving skills to evaluate business processes and identify solutions.
• Understanding of software development processes and methodologies.
• Familiarity with tools such as JIRA, Confluence, or similar.
• Ability to manage multiple tasks and projects simultaneously.
• Excellent verbal and written communication skills to effectively interact with stakeholders at all levels.
• Excellent interpersonal skills to work collaboratively with cross-functional teams.
• Knowledge of Agile methodology, certification in Scrum Master is a plus.

The Role
We are expanding our global Analyst team and seeking to recruit a Business and Credit Risk Analyst (Shipping and Commodities) for our APAC division based in our Singapore Office.

The Analyst's job is to research, conduct commercial due diligence, and prepare profile reports on companies, principally in the marine, energy, and commodities (softs and metals) sectors. The reports, which result from a range of different levels of research, are detailed structured documents outlining the registered details, history, current operations, developments, financial status, performance, and market reputation of the company in question. The key section of the report is the final assessment and rating of the company in light of the particular business proposition. Reports are frequently needed at very short notice, so you must develop the skill to work quickly and efficiently.

The Candidate
As every company is unique, the Analyst must find a way to unlock this uniqueness and present it in clear, coherent, grammatical English. The position is challenging, requiring the ability to think laterally. You will need very sound commercial sense and the capacity to empathise with the client's needs. You will have to have an international outlook, an interest in current affairs, and a basic knowledge of the structure of the international industry. You are expected to be a natural and effective communicator and maintain regular contact with our clients and our Analyst teams at our UK offices and our regional offices in the Americas, Europe, and Australia.

We would like to hear from talented individuals with great analytical skills and a business/finance-focused, research-oriented background allied with a degree from a leading academic institution or an equivalent professional qualification. A high level of integrity and trust is essential, and a proven and successful track record, in a risk management capacity.

Job Description:

• Understand business processes, identify business requirements and translate into functional specifications
• Liase with in-house development team and testers
• Responsible for tracking and reporting of project progress, issues and risks to ensure deliverables are on track
• Manage UAT and SIT
• Support post-production deployment
• Adhere to company, project and support standards and guidelines

Requirements:

• Minimum 5 years business analysis experience in delivering and supporting mid-large scale IT applications
• Experience in managing customized or bespoke application
• Basic knowledge of SQL and writing SQL queries is a plus
• Knowledge of Agile methodology
• Excellent written and verbal communication skills

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Job description

The Business Analyst - Business Lead will work closely with traders and sales in FX, Interest Rate Swaps, Credit, Structured Products and Equity Derivatives to understand their functional requirements in order to implement the best fit technology solutions for T&M. This requires a combination of communication skills, strategic vision and understanding of technology, data flows, product knowledge, pre and post trading workflows and regulatory requirements.

Responsibilities:

• Understand trading and sales desk needs and develop strong business case and justification
• Act as the intermediary between front office, technology and project management teams to lead initiatives and change programs
• Analyse business process flows, create workflow diagrams and document business requirements
• Develop UAT test cases, test scenarios and execute the test plan
• Facilitate business review and decisions/approvals of functional specifications.
• Work closely with program management / project management teams to help deliver end to end solutioning.
• Collate and manage all the details regarding the application for the assigned business vertical - information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Job scopes

· Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System

· Customize and configure Salesforce to meet business requirements.

· Manage and implement Salesforce updates and changes.

· Analysebusiness processes and workflows to identify areas for improvement.

· Document functional and non-functional requirements, user stories, and acceptance criteria

Job requirement

· Diploma/Degree in Computer Science, Information Technology or equivalent

· With at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects

· Certified Scrum Product Owner or Certified Scrum Master or equivalent

· Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101)

· Excellent communication and interpersonal skills.

· Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job scopes

• Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System
• Customize and configure Salesforce to meet business requirements.
• Manage and implement Salesforce updates and changes.
• Analysebusiness processes and workflows to identify areas for improvement.
• Document functional and non-functional requirements, user stories, and acceptance criteria

Job requirement

• Diploma/Degree in Computer Science, Information Technology or equivalent
• With at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
• Certified Scrum Product Owner or Certified Scrum Master or equivalent
• Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101)
• Excellent communication and interpersonal skills.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job scope

• Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
• Customize and configure Salesforce to meet business requirements.
• Manage and implement Salesforce updates and changes.
• Analyze business processes and workflows to identify areas for improvement.
• Document functional and non-functional requirements, user stories, and acceptance criteria.

Job requirement

• Diploma/Degree in Computer Science, Information Technology or equivalent.
• At least 5+ years of experience in Salesforce Business Analyst role.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.
• Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Salesforce Certified Business Analyst and have passed/obtained Salesforce Administrator exam (CRT101) certification.
• Excellent communication and interpersonal skills.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job scopes

• Apply knowledge of Salesforce capabilities and limitations to guide implementations of the System
• Customize and configure Salesforce to meet business requirements.
• Manage and implement Salesforce updates and changes.
• Analysebusiness processes and workflows to identify areas for improvement.
• Document functional and non-functional requirements, user stories, and acceptance criteria

Job requirement

• Diploma/Degree in Computer Science, Information Technology or equivalent
• With at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects
• Certified Scrum Product Owner or Certified Scrum Master or equivalent
• Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101)
• Excellent communication and interpersonal skills.
• Hands-on experience with mapping business processes and information flows and capturing them in designs, cases, and user stories.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:

• Collaborate with stakeholders and vendors to gain a comprehensive understanding of processes and project plans while ensuring the integrity of master data for the Bank Connect-ERP system.
• Facilitate User Acceptance Testing (UAT) by identifying and resolving defects, and documenting results to ensure project readiness for Go-live.
• Cultivate strong relationships with internal and external stakeholders through exceptional support and effective partnership-building.

Requirements:

• Bachelor’s degree in Accountancy, Corporate Finance, Economics, or a related field.
• A minimum of 3-4 years of experience in treasury management.
• Well-versed in treasury operations and SAP Treasury Module.
• Prior experience in ERP data migration or related projects a plus.

Interested candidate please email your updated CV to [email protected] for review.

Registration Number: R1331018

Triton AI Pte Ltd

EA: 21C0661

Role Overview:

We are seeking a dynamic and motivated ESG Business Analyst to join our team. This role is ideal for fresh graduates or professionals with up to 2 years of experience who are eager to apply their analytical skills in a fast-paced environment focused on Environmental, Social, and Governance (ESG) initiatives. The ESG Business Analyst will play a critical role in analyzing business processes, identifying areas for improvement, and supporting data-driven decision-making to enhance our ESG performance.

Responsibilities:

• Data Analysis: Gather, analyze, and interpret ESG data to provide actionable insights and support strategic decision-making.
• Business Process Improvement: Identify inefficiencies in ESG-related business processes and recommend enhancements to improve operational performance.
• Reporting: Develop and maintain regular ESG reports and dashboards to monitor business performance and track key metrics.
• Stakeholder Collaboration: Work closely with various departments to understand their ESG needs and provide analytical support for their initiatives.
• Project Management: Assist in the planning and execution of ESG projects, ensuring that objectives are met on time and within budget.
• Market Research: Conduct market research to identify ESG trends, opportunities, and competitive threats.
• Standard Operating Procedures (SOPs): Assist in formulating SOPs for our ESG products, services, and internal processes.
• Monitoring Mechanisms: Help establish monitoring mechanisms and tracking systems to ensure operational excellence and mitigate any financial or operational risk.
• Requirements Analysis: Understand business processes, identify ESG requirements, and translate them into functional specifications.
• Operational Tools Development: Develop tools and procedures to streamline ESG operational tasks in a fast-paced environment.
• Efficiency Improvement: Facilitate discussions with stakeholders to identify opportunities for improving ESG operational efficiency.
• ESG Technologies: Stay updated with the latest ESG technologies and best practices.

Requirements:

• Education: Bachelor’s degree in Business Administration, Economics, Finance, Environmental Science, or a related field.
• Experience: 0-2 years of experience in a similar role, preferably within ESG, sustainability, or related fields. Fresh graduates are welcome to apply.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex ESG data and provide clear insights.
• Technical Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Experience with data analysis tools (e.g., SQL, Tableau) is a plus.
• Detail-Oriented: High attention to detail and a commitment to accuracy.
• Team Player: Ability to work effectively in a team environment and collaborate with colleagues at all levels.

• Collate and manage all the details regarding the application for the assigned business vertical. Information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Team oriented and ability to work under pressure.
• Excellent execution skills in a multi-tasking mode and follow-up effectively.
• Self-starter with excellent communication and interpersonal skills.
• High level of accuracy & attention to detail.
• Knowledge of JIRA and SQL would be good to have

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy