Total 6 tech support job vacancies in Business Management / Project / Planning category in D18 Tampines, Pasir Ris

Job Overview: We are seeking a highly organized and detail-oriented Business Support to join our team. This role will focus on managing customer relationships and fronting 4PL operations, ensuring smooth logistics coordination, and providing robust support to both internal and external stakeholders. The ideal candidate will have excellent Excel skills, strong reporting capabilities, and the ability to manage customer relationships efficiently.

Key Responsibilities:

• Serve as the primary point of contact for managing customer relationships, ensuring smooth 4PL operations.
• Coordinate and liaise with logistics teams to fulfill customer requirements.
• Handle day-to-day communications and issue resolution with customers.
• Maintain and track inventory levels and stock movements across multiple platforms for customers.
• Generate and analyze regular reports related to inventory, logistics, and customer performance.
• Proficiently use Excel to manage and report data; ability to create complex reports and dashboards.
• Assist with order processing, including documentation, delivery tracking, and shipment coordination.
• Ensure accurate and timely reporting on key performance indicators (KPIs) related to customer management and logistics.
• Address and resolve any operational issues with customers promptly and professionally.
• Perform other duties as assigned by management.

Requirements:

• Diploma or degree in Medical Technology, Biological Science, Microbiology, or any Sciences related fields.
• 2 years of experience with client management in 3PL/4PL operations is preferred
• Strong proficiency in Microsoft Excel advanced formulas, pivot tables, reporting, etc.).
• Excellent communication skills, with the ability to manage and build relationships with customers.
• Strong analytical skills and experience in reporting and data management.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• A proactive attitude, with the ability to problem-solve and address challenges independently.
• Proficiency in English (both written and spoken).
  

Job Overview: We are seeking a highly organized and detail-oriented Business Support to join our team. This role will focus on managing customer relationships and fronting 4PL operations, ensuring smooth logistics coordination, and providing robust support to both internal and external stakeholders. The ideal candidate will have excellent Excel skills, strong reporting capabilities, and the ability to manage customer relationships efficiently.

Key Responsibilities:

• Serve as the primary point of contact for managing customer relationships, ensuring smooth 4PL operations.
• Coordinate and liaise with logistics teams to fulfill customer requirements.
• Handle day-to-day communications and issue resolution with customers.
• Maintain and track inventory levels and stock movements across multiple platforms for customers.
• Generate and analyze regular reports related to inventory, logistics, and customer performance.
• Proficiently use Excel to manage and report data; ability to create complex reports and dashboards.
• Assist with order processing, including documentation, delivery tracking, and shipment coordination.
• Ensure accurate and timely reporting on key performance indicators (KPIs) related to customer management and logistics.
• Address and resolve any operational issues with customers promptly and professionally.
• Perform other duties as assigned by management.

Requirements:

• Diploma or degree in Medical Technology, Biological Science, Microbiology, or any Sciences related fields.
• 2 years of experience with client management in 3PL/4PL operations is preferred
• Strong proficiency in Microsoft Excel advanced formulas, pivot tables, reporting, etc.).
• Excellent communication skills, with the ability to manage and build relationships with customers.
• Strong analytical skills and experience in reporting and data management.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• A proactive attitude, with the ability to problem-solve and address challenges independently.
• Proficiency in English (both written and spoken).
  

Key Responsibilities:

• Responsible in developing and executing a partnership and channel strategy aligned with the company’s objectives as well as Serve as the primary liaison for partners, ensuring alignment with company goals.
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing a channel program to drive sales through partners and resellers, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Generate new business opportunities locally and internationally to fuel sales pipeline for our Company. Frequent long overseas trips will be frequent with short notice.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent local and overseas industry events, conferences, and meetings with international key partners.
• Consistently meet or exceed KPI.

Requirements:

• Tertiary education relevant disciplines
• At least 10 years of relevant working experiences in business development, partnership, and channel in the Technology/software industry
• Willingness to travel very frequently with short notice.
• Excellent verbal communication skill to connect with international clients
• Regional experiences is a must
• High energy, go-getter and positive attitude

Job Details

Your job will consist of:

• Researching on areas for the business to expand into, and proposing ways to do so;
• Conducting and publishing market/industry research on the company website;
• Assisting with the drafting of proposals for clients, including the business development aspects;
• Designing of graphics where necessary for different purposes;
• Preparation of a content calendar and other relevant marketing/advertising work.
• Ad hoc work including, but not limited to company calendar management.

It is important for any potential applicant to understand our purpose, mission, and value.

Our Purpose: To create a positive change in the world

Our Mission: To build people, who build greatness

Our Values:

- Exceptionalism for its own sake

- Our people, our foundation

- Unwavering responsibility

Only apply if you understand and align with our purposes, mission, and value.

To be considered, you must email "[email protected]" with the title "Mickey Mouse". Your email must contain 3 sentences about yourself, 3 sentences about what you understand about the firm, and 3 sentences about how you want to be treated. If you wish, you may suggest how you would like the interview to be conducted, to talk about something interesting.

No spam will be tolerated. The only requirement is to have a good working laptop, and an unbreakable passion to strive to be the best at what you do.

Job Details

Your job will consist of:

• Researching on areas for the business to expand into, and proposing ways to do so;
• Conducting and publishing market/industry research on the company website;
• Assisting with the drafting of proposals for clients, including the business development aspects;
• Designing of graphics where necessary for different purposes;
• Preparation of a content calendar and other relevant marketing/advertising work.
• Ad hoc work including, but not limited to company calendar management.

It is important for any potential applicant to understand our purpose, mission, and value.

Our Purpose: To create a positive change in the world

Our Mission: To build people, who build greatness

Our Values:

- Exceptionalism for its own sake

- Our people, our foundation

- Unwavering responsibility

Only apply if you understand and align with our purposes, mission, and value.

To be considered, you must email "[email protected]" with the title "Mickey Mouse". Your email must contain 3 sentences about yourself, 3 sentences about what you understand about the firm, and 3 sentences about how you want to be treated. If you wish, you may suggest how you would like the interview to be conducted, to talk about something interesting.

No spam will be tolerated. The only requirement is to have a good working laptop, and an unbreakable passion to strive to be the best at what you do.

Key Responsibilities:

• Responsible in developing and executing partnership and channel strategy aligned with the company’s objectives as well as serve as the primary liaison for partners, ensuring alignment with company goals
• In charge of building and maintaining strong relationships with key partners, vendors and channels, ensuring successful collaboration.
• In Charge of providing training, support, and resources to enable partners to effectively sell and support the company’s products.
• Taking charge of setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Developing and managing regional channel program to drive revenues through partners, particularly in China, Taiwan, Japan, Malaysia and other regions.
• Work closely with marketing teams to ensure smooth execution of partnership initiatives as well as collaborate with the product development team to drive consumer’s experiences enhancement and improvements.
• Responsible for setting and monitoring performance metrics for partnership and channel activities, including revenue targets, market penetration, and partner satisfaction.
• Represent at industry events, conferences, and meetings with key partners.

Requirements:

• Minimum Bachelor’s degree in Business Administration, Marketing, Media Art, Technology or related field.
• Minimum 8 years of solid experience in local and/or regional business development, partnership, and channel management.
• Regional experience is a plus.
• Willingness to travel as required