Total 6 tech support job vacancies in Business Management / Project / Planning category in Singapore, North East

Job Summary

We are looking for a Project Tech Lead to manage applications-related projects activities, ensuring successful delivery and support in a banking industry.

Mandatory Skill-set

• Degree in Computer Science, Information Technology or related fields;
• At least 7- 8 years of working experience in implementing applications-related projects in the banking industry;
• Have good understanding of API and cloud applications on AWS;
• Good banking knowledge especially in mobile app development, payment process, Balance Transfer and all related applications in the retail banks;
• Strong analytical and problem solving skills;
• Detail-orientated with strong stakeholder and customer focus;
• Ability to work effectively both independently and as part of a collaborative team;
• Capacity to adapt to changing priorities and work in a fast-paced environment;
• Proactive and able to work under pressure and positive attitude;
• Possess excellent verbal and written communication and interpersonal skills.

Desired Skill-set

• AWS Cloud certification;
• PMP Certified.

Responsibilities

• Collaborate closely with the Project Manager, Project Coordinator, and team lead on delivery of projects;
• Engage in discussions with stakeholders regarding enhancements to business applications to understand requirements and contribute to the development of effective solutions;
• Involve in technology-related solutions and delivery of projects for banking applications;
• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT) prior to production deployment;
• Work effectively with external vendors and internal IT partners to complete necessary assignments;
• Ensure compliance with external and internal regulatory requirements, internal control standards, and group compliance policies;
• Oversee the identification, monitoring, reporting, and escalation of project risks and issues;
• Assist in creating comprehensive application documentation to enhance the bank's knowledge assets.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

We are looking for a Project Tech Lead to manage applications-related projects activities, ensuring successful delivery and support in banking sector.

Mandatory Skill-set

• Degree in Computer Science, Information Technology or related fields;
• At least 7- 8 years of working experience in implementing applications-related projects in the banking industry;
• Have good understanding of API and cloud applications on AWS;
• Good banking knowledge especially in mobile app development, payment process, Balance Transfer and all related applications in the retail banks;
• Strong analytical and problem solving skills;
• Detail-orientated with strong stakeholder and customer focus;
• Ability to work effectively both independently and as part of a collaborative team;
• Capacity to adapt to changing priorities and work in a fast-paced environment;
• Proactive and able to work under pressure and positive attitude;
• Possess excellent verbal and written communication and interpersonal skills.

Desired Skill-set

• AWS Cloud certification;
• PMP Certified.

Responsibilities

• Collaborate closely with the Project Manager, Project Coordinator, and team lead on delivery of projects;
• Engage in discussions with stakeholders regarding enhancements to business applications to understand requirements and contribute to the development of effective solutions;
• Involve in technology-related solutions and delivery of projects for banking applications;
• Provide support for System Integration Testing (SIT) and User Acceptance Testing (UAT) prior to production deployment;
• Work effectively with external vendors and internal IT partners to complete necessary assignments;
• Ensure compliance with external and internal regulatory requirements, internal control standards, and group compliance policies;
• Oversee the identification, monitoring, reporting, and escalation of project risks and issues;
• Assist in creating comprehensive application documentation to enhance the bank's knowledge assets.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Compensation:

SGD 3,950 (Fixed) + RSUs 

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Job Description:

• Project execution for water and wastewater treatment system projects: desalination plants, sewage treatment plant, industrial water and wastewater treatment plant.
• Develop detailed design and P&IDs based on customer requirements and basic design.
• Review project specification to ensure company design complies with customer specifications.
• Prepare equipment datasheets (equipment data sheets, valve lists, equipment list, piping schedule, etc).
• Review and collaborate with designer/drafter to develop complex equipment skid 3D model.
• Review of supplier, fabricator and sub-contractor quotation and deliverable to ensure compliance with project specification.
• Coordination of all technical activities on assigned projects.
• Project engineering schedules and forecasts.
• Plans, schedules, conducts, and coordinates assigned project engineering work; Coordination and checking of engineering deliverables.
• Monthly project status reports and change orders.
• Monitors work for compliance to applicable codes, accepted engineering practices.
• Accountable for the successful completion of engineering projects.
• Ensures effective communication and coordination on assigned projects between all disciplines and all other project participants.
• Responsible and accountable to ensure that all assigned personnel are coordinating their activities with other project participants, and that the requirements of the Contract are being satisfied.
• Ensure that project charges are correctly represented for accounting’s closing process.

Requirements:

• Degree in Environmental, Chemical, Mechanical, Electrical Engineering.
• Candidates with knowledge of water treatment, wastewater, environmental engineering is preferred.
• At least 3-5 years of relevant experience.
• Good in verbal and written communication skills in English.
• General computer knowledge is essential (MS Word, Excel, Powerpoint, MS outlook).
• Willing and able to travel overseas frequently.

• Manage Customer Requests:

  First point of contact for customers regarding Sales Support requests:

• • Handle information, documentation, questionnaires, enter CRM cases regulatory/quality requests and follow up including reminders.
  • Handle incoming communication (telephone calls, mails, requests, …), forward messages to the right people according to priorities, secure follow-up and check deadlines.
  • Interact with internal functions at local and HQ level to ensure required support.
  • Handle all sample requests and follow-up.
  • Coordinate and follow-up all customer complaints to ensure resolution and closure in best delay- I-CCR tool.
• Provide Administrative Support
  • Screen, prioritize and retrieve relevant information to support the Sales team.
  • Manage Sales Contract, Document Signatures (DSM side), contract storage and annual contract pricing quotation creation when required.
  • Local Microsoft Office Teams Folder maintenance (where needed).
  • Contribute to projects implementation including regional ones.
  • Attending internal meetings (when required).
  • Co-ordinate rebate approval (when required).
  • Review and analyze forecast.
  • Support in CRM use and data hygiene.

• System Support
  • Support new Accounts setup and maintenance in SAP via QUADS
  • Support and onboarding customers to DSM Customer Portal.
  • IBP forecast
  • Sales data in NWP/Power BI

• Take initiative in manager’s absence

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression