Production Support / Application Support
1 day ago
Title: Production Support / Application Support
Reachout at [email protected] or WA at +65 92333815 for a quicker response.
JD:
Monitor an..
Title: Production Support / Application Support
Reachout at [email protected] or WA at +65 92333815 for a quicker response.
JD:
- Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
- Collaborate with cross-functional teams to identify and resolve production issues.
- Perform root cause analysis and provide solutions to prevent future issues.
- Create and maintain documentation related to production issues and resolutions via JIRA.
- Implement and maintain processes and procedures to improve production support.
- Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
Preferred Qualifications:
- Bachelor’s degree in Computer Science or related field.
- 2–4 years of experience in Production Support or related role.
- Strong technical skills in Java, SQL, UNIX, and scripting languages.
- Ability to troubleshoot and resolve complex production issues efficiently.
Thanks, and Best Regards
Karanam Vijaya Kiran
(EA Registration no: R1443178)
HP: +65 92333815
Recruitment Manager
Helius Technologies Pte Ltd (EA Licence No: 11C3373)
Official account of Jobstore.
