Total 102 finance banking job vacancies in Manufacturing / Production category in Singapore

Job Roles and Descriptions

• Participate in the testing and implementation of system-related initiatives and enhancements.
• Manage and address first-line customer issues, complaints, and inquiries within the stipulated service level agreement (SLA) timelines.
• Collaborate closely with the operations team on manual processing and adjustments of transactions.
• Initiate process and customer journey improvements for Unsecured Loan products.
• Propose and execute campaigns for unsecured loans products and services.
• Draft marketing content, terms & conditions, and messaging related to Unsecured Loan products.
• Work closely with the tech team to identify system-related issues and explore solutions.
• Support regular reporting, ad hoc tasks, and administrative matters.
• Collaborate with support units to study and analyze data related to UL products.

Required Experience

• Bachelor’s degree or equivalent.
• Preferably 2 years of experience in consumer banking or a related industry.
• Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.
• Self-driven and able to work independently under tight timelines.
• Strong communication skills with the ability to collaborate effectively as a team player.
• Well-versed in Microsoft Office productivity applications.
• Capable of managing and working with multiple stakeholders.
• Willingness to work overtime during system testing and implementation phases.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Product Management – Data analytics on the business drivers of the Cash Management product
• Product Development – Working on new products/projects to be launched for the Cash Management franchise, including documentation, UAT testing and process flow/commercialization once live

Requirements

• Good experience and knowledge in transaction banking and cash management preferred
• Good and broad knowledge on payment clearing, payment file formats MT/ISO20022, SEPA and SWIFT
• Good knowledge on accounting/settlement
• Basic knowledge on acquisition and reporting for cash management
• Hands-on experience in testing end-to-end payment systems

Job roles and descriptions:

- Participate in the testing and implementation of system-related initiatives and enhancements.

- Manage and address first-line customers issues, complaints and inquiries within the stipulated service level agreement (SLA) timelines

- Collaborate closely with operations team on manual processing and adjustments of transactions.

- Initiate process and customer journey improvements for Unsecured Loan products .

- Propose and execute campaigns for unsecured loans products and services.

- Draft marketing content, terms & conditions and messaging related to Unsecured Loan products

- Work closely with the tech team to identify system-related issues and explore solutions.

- Support regular reporting, ad hoc tasks and administrative matters.

- Collaborate with support units to study and analyze data related to UL products.

2. Required Experience :

- Bachelor’s degree or equivalent.

- Preferably 2 years of experience in consumer banking or a related industry.

- Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.

- Self-driven and able to work independently under tight timelines.

- Strong communication skills with the ability to collaborate effectively as a team player.

- Well verse in Microsoft office productivity applications.

- Capable of managing and working with multiple stakeholders.

- Willingness to work overtime during system testing and implementation phases.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

· Deliver a 1st class Production Support service to the company's Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

The Opportunity

· This is an exciting opportunity to work for one of the leading global banks.

· It is an opportunity for an experienced Product Analyst to join their team

· It will start off as a 12 months contract

The Job

· Manage Business requirement analysis and delivery coordination with a focus on delivering on core F&O clearing and Backoffice platforms.

· Work closely with F&O Business, F&O Marketing, Client Solutions and Operations Stakeholders to understand the core needs and their asks

· Partner with global/regional technology teams on requirement analysis, tracking milestones, supporting end to end testing

· Work with external vendors who are responsible for delivery of the core clearing and Backoffice platforms
· Prioritize work from multiple stakeholders in the region and deliver this in close collaboration with the global teams spread across locations in UK, India, New York and Chicago.

The Talent

· Extensive knowledge on Futures & Options and Cleared Derivative products and post-trade flows

· Ability to understand the proposed technical solutions and analyze them for their effectiveness and performance

· Extensive knowledge of software development lifecycle and methodologies, good understanding of the operational aspects of managing a software stack

· Strong business-centric mindset, with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes

· Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently
· Experience developing new standard operating procedures and documentation to manage and mitigate recurring issues

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

• Email Topic: Apply Product Analyst

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

• Spearhead the development of our Asset-Based Lending (ABL) and Leasing products across the region.
• Oversee the full lifecycle of our ABL and Leasing products, driving their success by leading cross-functional teams to create innovative solutions that align with customer needs and business goals.
• Design, implement, and manage product initiatives to achieve strategic business objectives and drive portfolio growth.
• Partner with stakeholders to ensure effective product execution and operational efficiency, covering the entire process from onboarding through facility fulfilment
• Regularly assess and update product guidelines and policies to foster sustainable growth, ensuring a balanced approach to risk and reward considerations.
• Drive digital transformation initiatives by implementing best practices in digitization and digitalization, optimizing the balance between risk and reward.
• Create targeted product materials and marketing campaigns to support business acquisition channels.
• Engage with channel partners, associations, and SME businesses to generate business opportunities, while overseeing the Broker Referral Program and ESG Scheme initiatives.
• Conduct market research, analyse data, and lead acquisition management efforts to drive growth and strategy alignment.

Requirements:

• A degree or diploma with a minimum of 3-5 years of relevant work experience.
• Proficiency in Microsoft Office and Salesforce, with experience in BI tools or analytical software considered a plus.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Design, develop and manage a suite of bond and fund products that cater to the unique needs of private banking clients ensuring alignment with market trends and regulatory requirements.
• Conduct in-depth market analysis to identify emerging trends, competitive products, and client preferences in fixed-income securities and mutual funds.
• Act as a subject matter expert for RMs providing insights on investment products, performance, and market conditions.
• Regularly review and assess the performance of bond and fund products making recommendations for enhancements or adjustments as needed.
• Ensure all investment products comply with relevant regulatory frameworks and internal policies including documentation and reporting standards.

skills and experience required

• Bachelor's degree preferably in Business or a related discipline.
• Minimum 3 years of experience in investment product management within a private banking/wealth management industry is advantageous.
• Strong understanding of fixed-income markets, fund structures and investment strategies.
• Proven ability to analyze financial data, assess market conditions and identify investment opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Spearhead the development of our Asset-Based Lending (ABL) and Leasing products across the region.
• Oversee the full lifecycle of our ABL and Leasing products, driving their success by leading cross-functional teams to create innovative solutions that align with customer needs and business goals.
• Design, implement, and manage product initiatives to achieve strategic business objectives and drive portfolio growth.
• Partner with stakeholders to ensure effective product execution and operational efficiency, covering the entire process from onboarding through facility fulfilment
• Regularly assess and update product guidelines and policies to foster sustainable growth, ensuring a balanced approach to risk and reward considerations.
• Drive digital transformation initiatives by implementing best practices in digitization and digitalization, optimizing the balance between risk and reward.
• Create targeted product materials and marketing campaigns to support business acquisition channels.
• Engage with channel partners, associations, and SME businesses to generate business opportunities, while overseeing the Broker Referral Program and ESG Scheme initiatives.
• Conduct market research, analyse data, and lead acquisition management efforts to drive growth and strategy alignment.

Requirements:

• A degree or diploma with a minimum of 3-5 years of relevant work experience.
• Proficiency in Microsoft Office and Salesforce, with experience in BI tools or analytical software considered a plus.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

• Spearhead the development of our Asset-Based Lending (ABL) and Leasing products across the region.
• Oversee the full lifecycle of our ABL and Leasing products, driving their success by leading cross-functional teams to create innovative solutions that align with customer needs and business goals.
• Design, implement, and manage product initiatives to achieve strategic business objectives and drive portfolio growth.
• Partner with stakeholders to ensure effective product execution and operational efficiency, covering the entire process from onboarding through facility fulfilment
• Regularly assess and update product guidelines and policies to foster sustainable growth, ensuring a balanced approach to risk and reward considerations.
• Drive digital transformation initiatives by implementing best practices in digitization and digitalization, optimizing the balance between risk and reward.
• Create targeted product materials and marketing campaigns to support business acquisition channels.
• Engage with channel partners, associations, and SME businesses to generate business opportunities, while overseeing the Broker Referral Program and ESG Scheme initiatives.
• Conduct market research, analyse data, and lead acquisition management efforts to drive growth and strategy alignment.

Requirements:

• A degree or diploma with a minimum of 3-5 years of relevant work experience.
• Proficiency in Microsoft Office and Salesforce, with experience in BI tools or analytical software considered a plus.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team. The ideal candidate will have a strong background in the project mgmt, particularly with prod support env, and possess excellent org and comm skills. This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

1. Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management,

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana, Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

• Spearhead the development of our Asset-Based Lending (ABL) and Leasing products across the region.
• Oversee the full lifecycle of our ABL and Leasing products, driving their success by leading cross-functional teams to create innovative solutions that align with customer needs and business goals.
• Design, implement, and manage product initiatives to achieve strategic business objectives and drive portfolio growth.
• Partner with stakeholders to ensure effective product execution and operational efficiency, covering the entire process from onboarding through facility fulfilment
• Regularly assess and update product guidelines and policies to foster sustainable growth, ensuring a balanced approach to risk and reward considerations.
• Drive digital transformation initiatives by implementing best practices in digitization and digitalization, optimizing the balance between risk and reward.
• Create targeted product materials and marketing campaigns to support business acquisition channels.
• Engage with channel partners, associations, and SME businesses to generate business opportunities, while overseeing the Broker Referral Program and ESG Scheme initiatives.
• Conduct market research, analyse data, and lead acquisition management efforts to drive growth and strategy alignment.

Requirements:

• A degree or diploma with a minimum of 3-5 years of relevant work experience.
• Proficiency in Microsoft Office and Salesforce, with experience in BI tools or analytical software considered a plus.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Department overview:

Finance Asia ex-Japan provides support to the Sales & Trading Front Office and ensures that business activities are carried out in an efficient, controlled, risk-free and timely manner. The Asia ex-Japan region has over 150 people based in Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, Singapore and Taiwan

The IWM product control team akin to Private Banking Finance provides a wide range of support to International Wealth Management business covering a broad range of products based in Singapore. The Product Control team (within Global Middle Office) at Nomura goes beyond the core Product Control responsibilities and acts as a key Finance advisory function to the business (eg. Financial Resource usage, legal entity booking model, bespoke transaction setup & approval, business analysis, technical projects, cross-functional liaison, business MIS, legal entity transfer pricing etc.)

Role description:

• Responsible for International Wealth Management business commensurate to Private Banking Finance.
• Take ownership, and be accountable for the timely and accurate calculation, verification, reporting of daily P&L and MI to internal stakeholders.
• Interaction with Business, Operations, Risk, Treasury, FC&R, CMA, Valuations and other functions to resolve booking, valuation, accounting, financial resource and management reporting queries.
• Undertake critical reviews and analysis of IWM business activity with the objective of highlighting significant items to senior management.
• Undertake various month activities which includes Balance Sheet substantiation, transfer pricing, MIS/KPI, EOM financial reporting and validation of key senior management metrics.
• Support cross assets onboarding initiatives across wider firm booking platform as well as assessing legal entity suitability. Additionally, review of new transactions to be done by the Business that involves going through Committee

Skills, experience, qualifications, and knowledge required:

• Bachelors Degree or Accounting Qualification.
• Minimum of 8 years’ experience in a regional product control within Private Banking
• Experience within Private Banking accounting practices, balance sheet substantiation, transfer pricing and MI reporting.
• Experience with Avaloq banking suite.
• Strong understanding of legal entity and management reporting controls.
• Should wear a control hat always and be able to question/challenge the business to gain clarity.
• Strong MS Office skills (Excel, Powerpoint), able to present data in a readable format within a reasonable timeframe. Basic knowledge of digital tools (Power BI, Alteryx etc).
• Self-driven with strong analytical, communication and problem-solving skills, combined with well-developed inter-personal skills, and independent.
• Strong project management and communication skills with willingness to drive PC focused initiatives across Business lines
• Team player, proactive and self-starting, able to navigate across and manage multiple stakeholders to achieve the desired result.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 8340

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

To assist the Mortgage Product Manager and participate in designing proposition and journey for Mortgage Loan, delivering joyful customer/employee journeys and financial outcome, including

1. Day-to-Day monitoring of run-off situation

2. Extract, compile and analyse data especially on mortgage loan based on lock-in trigger, interest rate

3. Participate in discussions with Business Analytics to enhance our current propensity model and build a new pricing sensitivity model

4. Make recommendation on engagement plan.

5. Execute and track customer engagement campaigns

6. Collaboratively work in cross-functional teams in an agile and robust manner

7. Any other administrative work relating to mortgage portfolio retention.

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred with data analysis proficiency.

-Proficient in Microsoft Office.

We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Scrum Master / Product Owner to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Finance, or a related field.
• Minimum 3-4 years as a Scrum Master or Product Manager, with specific experience in trading applications within an investment banking environment.
• Knowledge of equities trading workflows and front-office technology systems will be an advantage
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements will be an advantage
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms will be an advantage
• Certified Scrum Master (CSM) or equivalent agile certification preferred.

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Design, develop and manage a suite of bond and fund products that cater to the unique needs of private banking clients ensuring alignment with market trends and regulatory requirements.
• Conduct in-depth market analysis to identify emerging trends, competitive products, and client preferences in fixed-income securities and mutual funds.
• Act as a subject matter expert for RMs providing insights on investment products, performance, and market conditions.
• Regularly review and assess the performance of bond and fund products making recommendations for enhancements or adjustments as needed.
• Ensure all investment products comply with relevant regulatory frameworks and internal policies including documentation and reporting standards.

skills and experience required

• Bachelor's degree preferably in Business or a related discipline.
• Minimum 3 years of experience in investment product management within a private banking/wealth management industry is advantageous.
• Strong understanding of fixed-income markets, fund structures and investment strategies.
• Proven ability to analyze financial data, assess market conditions and identify investment opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Key Responsibilities

• Platform Operations Management: Manage day-to-day operations of technology platforms including MS SQL Server, Oracle, and Unix. Identify potential production issues and create incident, enhancement, and problem tickets in the ticket tracking system.
• Incident Management: Communicate effectively with development and internal business operations teams regarding incident resolution and enhancements.
• Production Support: Provide front-line technical support to end users in relation to incident/problem management, release/deployment, and operational readiness.
• Monitoring & Triage: Utilize monitoring and scheduling tools to oversee production support roles (L1/L2/L3) and perform real-time restoration and triaging of issues impacting services.
• Collaboration: Work closely with Technology Infrastructure and Development Testing Teams to support integrated/independent releases, software/hardware upgrades, and server upgrades.
• Performance Metrics: Ensure production and performance SLAs are met, escalating issues as necessary. Maintain metrics to identify vulnerabilities and areas for improvement.
• Process Improvement: Create and enhance operational and technical policies, adopting best practices and standards. Lead initiatives to automate processes and improve service delivery.
• Escalation Point: Serve as a point of escalation between client/business areas and internal management for moderately complex unresolved problems and service requests.
• On-call Support: Participate in on-call rotation for off-hours and weekend support as required.

Key Requirements

• Experience: Minimum of 5 years of hands-on experience as a COBOL developer, including proficiency in COBOL, JCL, VSAM, DB2, CICS, MQ Series, and Easytrieve.
• Technical Skills: Strong experience with Endeavor and IBM problem determination tools such as File Manager and Fault Analyzer. Solid background in production support within Unix and SQL environments.
• Desired Skills: Exposure to IMS DB/DC, REXX, and experience in the banking or financial industry.
• IT Knowledge: Proven knowledge in Java/J2EE (Core Java, JDBC, EJB, Java Web Services) and server-side technologies (SOAP/RESTful services, XML/XSLT). Familiarity with middleware components like Message Broker and IBM Websphere MQ.
• Database Expertise: Experience with Oracle, DB2, and PL/SQL query performance tuning.
• Analytical Skills: Strong troubleshooting, analysis, and root cause analysis capabilities with advanced query and programming skills.
• Communication: Excellent written and verbal communication skills in English, with the ability to communicate effectively across all business lines and management.
• Flexibility & Credibility: Demonstrated ability to navigate ambiguity, establish credibility among technical peers, and suggest actionable ideas for enhancing customer experience.
• Operational Understanding: Knowledge of event-driven and schedule-driven batch processes, alongside the ability to assess severity and impact, engaging necessary teams for timely resolution.

The Opportunity

• Opportunity to work with one of the leading banks and gain good work exposure in product management and marketing
• Starts off as 12months contract with chance for extension and conversion
• Office Location: CBD

Talent:

• The asssociate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement. He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make the bank the preferred payment methods and to deliver superior value to our customers
• Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.
• Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.
• Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation
• Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth
• An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen
• Work with Line Manager to develop long-term strategic initiatives

Responsibilities

• Degree Holder
• Minimum of 1-3 years of experience
• Product and Usage Management in payments or mobile payments preferred
• Experience in payments with both consumer and merchant preferred
• Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners
• Customer centric, able to understand and anticipate what customers need
• Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package to [email protected]
• All shortlisted candidates will be contacted

Job scopes

Cards Product and Innovation, Strategic Digital Initiatives

• Drive robust analyses and deliver data driven insights to facilitate senior management discussions and reviews for cards business
• Perform deep dives into cards portfolio and drivers to highlight hot spots, identify actions and address management questions
• Collaborate with multiple stakeholders across the bank and countries to drive and implement new initiatives to improve both customer and employee journey.
• Assist in the development and analysis of strategic card product roadmap across countries
• Contribute to the achievement of regional cards product targets, expense management goals and oversee identification of gaps in product capabilities and opportunities for product innovation
• Oversee competitive market research and develop product innovation roadmap
• Support Regional product managers to drive growth of generative AI, digital initiatives and capabilities

Business Planning

• Organise and arrange the agenda and content for meetings with senior management, conferences and cadences with markets
• Work with Country Products teams to track drivers, business and customer outcome metrics
• Manage content with Regional and Country Products teams to provide regular updates on Resource Xchange, facilitating Regional Best Practice Sharing
• Front creative design and artwork for department communications
• Manage proper cataloguing of materials such as progress updates, review decks, playbooks etc. in SharePoint

Job requirements

• Bachelor's degree in Business, Marketing, or any related field.
• At least 2 years of experience in product management, marketing, or related roles in the banking or financial services industry.
• Good analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively with cross-functional teams and external partners.
• Familiarity with financial products, particularly credit cards, would be good to have.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release

Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

· Prior application or production support experience is a plus.

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

Key responsibilities:

• Provide 24x7 production support onsite / offsite.

• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

• Manage and respond to users on timely manner.

• Log incident ticket for production issues and user queries

• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

• Prioritize defects and plan for production release based on defect criticality or align with quarterly release

• Follow up on defect and incident closure and meet incident closure KPI

• Share production defect support learning with QA team and development team to improve application quality and minimize future defects

• Make sure system availability as per respective agreed SLA

• Support EOD batch run

• Perform annual Disaster Recovery (DR) exercise for supported applications

• Provide support to System Engineers on server level patches / upgrade as and when applicable

• Ensure proper knowledge transfer (KT) from project / development team before enhancement release

• Ensure application documentation is properly updated for each production release

Key skills required:

• Mainframe, Cardlink

• COBOL, JCL, VSAM, CICS, Ezytrieve

• Microsoft Office

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

To assist the Mortgage Product Manager and participate in designing proposition and journey for Mortgage Loan, delivering joyful customer/employee journeys and financial outcome, including

1. Day-to-Day monitoring of run-off situation

2. Extract, compile and analyse data especially on mortgage loan based on lock-in trigger, interest rate

3. Participate in discussions with Business Analytics to enhance our current propensity model and build a new pricing sensitivity model

4. Make recommendation on engagement plan.

5. Execute and track customer engagement campaigns

6. Collaboratively work in cross-functional teams in an agile and robust manner

7. Any other administrative work relating to mortgage portfolio retention.

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred with data analysis proficiency.

-Proficient in Microsoft Office.

We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Design, develop and manage a suite of bond and fund products that cater to the unique needs of private banking clients ensuring alignment with market trends and regulatory requirements.
• Conduct in-depth market analysis to identify emerging trends, competitive products, and client preferences in fixed-income securities and mutual funds.
• Act as a subject matter expert for RMs providing insights on investment products, performance, and market conditions.
• Regularly review and assess the performance of bond and fund products making recommendations for enhancements or adjustments as needed.
• Ensure all investment products comply with relevant regulatory frameworks and internal policies including documentation and reporting standards.

skills and experience required

• Bachelor's degree preferably in Business or a related discipline.
• Minimum 3 years of experience in investment product management within a private banking/wealth management industry is advantageous.
• Strong understanding of fixed-income markets, fund structures and investment strategies.
• Proven ability to analyze financial data, assess market conditions and identify investment opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Purpose

This is a front office role for which the incumbent will provide transaction execution and legal structuring and advisory support to SPDA-SSG (Securitisation Group) business, products and operating platform across Asia Pacific. SPDA-SSG covers securitisation and structured credit products such as securitisation and bond business utilizing special purpose vehicle (SPV) platforms, with exposure to multiple financial products including securities, structured products and derivatives in addition to loans.

Job Responsibilities

• Reviewing or preparing term sheets, transaction documents, internal funding documents, SPV resolutions and other corporate documents, presentation materials, internal memorandums.
• Support transaction management or execution of securitisation and other structured finance transactions within the Group’s remit, liaising with internal and external stakeholders.
• Legal structuring for new transactions, products and business lines.
• Liaising with bank internal Legal & Compliance Department and external law firms on transactions, SPV corporate governance, Group compliance matters, internal procedures, document reviews.
• Research, evaluate and advise on laws, regulations, bank rules and compliance requirements relating to transactions, new and existing business lines and other group activities.
• Support other strategic initiatives and perform other tasks as required/defined from time to time.

Job Requirements

• Licence to practice as a lawyer in a Commonwealth jurisdiction. Bachelor’s / Master’s degree in law.
• Further education in finance, economics, business or accounting desirable.
• At least 2 years’ post-qualification experience in securitisation, asset finance, structured finance, capital markets, derivatives or related areas.
• Familiarity or exposure to ABS, RMBS, CMBS, CLOs, CLNs, CDS, repacks, synthetic structures, derivatives desirable.
• Some in-house experience in securities firm, commercial bank, rating agency or consumer finance sector preferred.
• Keen interest in structured finance and transitioning into Front Office role in banking.
• Thoroughness and attention to detail; pragmatic and commercially minded.
• Flexible, pro-active team player with can-do attitude and hunger to learn.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Scrum Master / Product Owner to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Finance, or a related field.
• Minimum 5+ years as a Scrum Master or Product Manager, with specific experience in Equities applications within an investment banking front-office environment.
• Strong knowledge of equities trading workflows and front-office technology systems.
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements.
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms.
• Certified Scrum Master (CSM) or equivalent agile certification preferred.

Job Objectives

The specialized First Recovery Support IT Production Support Engineer is responsible to support application wellness in production systems, Managing monitoring of system exception emails, help desk incident assignments and distribution within teams. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone

Core Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.

· Ready to work in a shift environment