Senior IT Product Testing Analyst will be responsible for performing regular manual and automated tests to ensure quality service and expectations are consistently met.

The ideal candidate is exceptionally organized and methodical and has the experience necessary to take our products to the next level.

Role and Responsibilities

• Execute manual and automated tests independently to identify issues, defects, and inconsistencies in software products
• Investigate and document software defects, and work with the development team to facilitate their resolution
• Provide hands-on technical and functional input in the area of continuous testing, monitoring, and continuous delivery across multiple products
• Recommend and evaluate new tools to improve productivity, efficiency and quality
• Assess current framework and testing strategies
• Assist with defining QA test Protocol and processes
• Develop, maintain, and support post-deployment automated tests
• Mentor junior team members on technical concepts and implementations

Qualifications and Education Requirements

• At least 3 years of relevant experience as Software Tester
• Proficient in Selenium, Appium
• Bachelor’s degree in Computer Science, Software Development, or related technical discipline advantageous
• Familiar with SCRUM and Agile methodology
• Attention to detail and a commitment to quality

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solars Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for RECs strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, Indias largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

The BA Analyst is the primary contact in REC IT for SAP S/4HANA functional areas and its related integrations. This person is responsible to provide solutions for business needs & support day-to-day operations. It requires to work closely with other SAP Analysts & 3rd party vendors to propose solutions and align steps before execution.

A successful IT BA Analyst must have at least 3 years SAP (or other similar tools) experience in project implementation or in a support role in an end user environment.

Business Analysis & Support

• Resolve day-to-day business application operational issues & requests within SLA.
• Ensure day-to-day activities, projects / change requests are done in compliance with REC IT Control Policies & Procedures.
• Liaise with key users and Business Process Owners (BPO) to identify pain points and problem areas that require IT solution. Then capture specific requirements, propose cost effective solution, coordinate activities and implement.
• Prepare and maintain up to date business process flows, configuration documents, technical / functional specifications, test scenarios / case creation, conduct user acceptance testing & roll-out solutions.
• Establish rapport with end users from different departments, other IT members, and vendors to meet targets & KPIs.
• Submit required documents and reports as and when required.

Problem Solving

• Understands that any given problem may have many good answers, therefore must know how to ask good questions that compel further discussion, research, collaboration and innovation.
• Is attentive to details and has good analytical skills to understand a wide net of interdependencies to be able to identify, clearly articulate, and proactively mitigate risks.
• Empathise with end users in their needs while also able to manage and align business requirements and IT goals.

QUALIFICATIONS

• Degree in Computer Science, Information Systems or Business related with minimum 3 years of relevant experience
• Well-developed understanding and working experience on SAP (or any other ERP) modules such as PPE (Production Planning & Execution), MM (Materials Management), WM (Warehouse Management), SD (Sales & Distribution), and TM (Transportation Management).
• Experience in SAP IBP (Integrated Business Planning) is preferred but not required, or experience in any other planning tool for Supply Chain Planning such as Microsoft Dynamics 365, Netsuite, IBM, etc. will also be considered.
• Must be able to do basic configurations in SAP or whichever applicable ERP / planning tool.
• General knowledge in business processes associated with the use of SAP and comfortable with manufacturing business terms and concepts.
• Experience in Windows Environment, Visio, Power BI, and other document management / reporting tools.
• Integration experience with other legacy or 3rd party systems.
• Flexibility to meet company timelines and objectives.
• Self-starter that can thrive in a fast-moving environment.
• Have a good sense of ownership.
• Good communication skills and ability to present in small to medium group settings.

OTHER INFORMATION

Additional advantageous skills:

• Experience in operating an ERP System with integration to an MES System in a 24x7x365 manufacturing environment.
• Preferably at least one full cycle project implementation experience in a manufacturing environment.
• Experience in SAP PO, LSMW, ABAP Query, ALV Reports and iDocs.
• Experience specific to S/4HANA environment and FICO area is advantageous

Please note that your application will be sent to and reviewed by the direct employer - REC Group

About the Client

Our client is one of the reputed firms in Singapore

Responsibilities

• Responsible for day-to-day production incident support and inquiry from business users, operational users and customers via Contact Centre
• Able to handle incident and problem in 24-hour roster basis
• Capable to perform analysis on production incidents for demand deduction
• Good in handling problem and able to have resolution in timely manner
• Critical examination of requirements and understanding of operations and new application systems.
• Create and modify procedures to solve problems considering technical capacity and limitations.
• Coordinate Problem and Change to production systems

Skills/Requirement

• Prior hand-on production support experience of OPEN Systems
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Duties & Responsibilities

Handling of customer questionnaires or documents related to product information, regulatory and religious compliance.

· Completion of customer questionnaires or documents related to product information, regulatory and religious compliance.

Provides regulatory technical support

· Work closely with the PIRA Manager to represent company and participating in trade association meetings.

· Provide technical support to customers and internal departments (sales, creation, operations, etc.) on product information and regulatory issues.

· Keep abreast of current food and flavour legislation and product information.

· Provide support to ensure appropriate regulatory and religious compliance of raw materials and flavour products. This includes legislation within Asia Pacific region, Halal, Kosher, GMO, Allergen and any technical product information related to flavour, food additive and food ingredients.

· Assist to contact relevant Government authorities accordingly to clarify any regulatory-related issues.

· Collaborate and interact as required with relevant personnel from other departments to communicate regulatory requirements.

· Provide support to the PIRA Manager in relevant SAP projects so as to have continuous improvements in the regulatory function. Assist to maintain regulatory and religious documentation system accordingly.

Manage religious management systems and support food safety management system

· Support in applications and audits to certify products Halal with MUIS. Tasks may include the following:

o Contact point for MUIS for routine Halal applications

o Assist in the activities required to coordinate the internal Halal audits

o Provide relevant support in any external audits involving Halal

o Assist in sustaining relevant communication or projects involved in order to ensure that continuous improvements are being made to the Halal Management System accordingly.

WSH related responsibilities

Able to follow Workplace safety and health system and in-house safety rules implemented at the workplace

Able to follow company Standard Operation Procedure and Risk Assessment

Able to comply Workplace Safety and Health guideline

Reporting incident/accident to company Workplace Safety and Health Manager

Able to report/inform HR on Personal Health Risk and Mental well-Being

Not engage in any unsafe or negligent act that may endanger yourself or others working around you

Use Personal Protective Equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Experience

Diploma in Food Science, Chemistry, or related courses with at least 7 years of relevant experience in flavor or food and beverage industry

Bachelor's degree in Food Science, Chemistry, or related Science courses with at least 5 years of relevant experience in flavor or food and beverage industry

At least Masters in Food Science, Chemistry, or related Sciences with at least 1 year of relevant experience in flavor or food and beverage industry

Special Skills/Knowledge Required (Technical Competency)

· Intermediate knowledge and skills on regulatory knowledge to provide advice to stakeholders on regulatory compliance and legal matters related to support business decision making

· Intermediate knowledge and skills on regulatory risk assessment to analyse the impact of latest regulatory developments

· Intermediate knowledge and skills on measures/ practices to meet religious requirements such as Halal and Kosher in food manufacturing

· Intermediate knowledge and skills on food safety practices and quality system management in food manufacturing, in particular allergen managment

· Intermediate knowledge and skills on documentation control to facilitate referencing of process and systems information to comply with company requirements

Generic Skills (Personal Traits)

· Intermediate teamwork skill/trait: Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.

· Intermediate communication skill/trait: Articulate and discuss ideas and persuade others to achieve common outcomes.

· Intermediate interpersonal skill/trait: Detect and decipher emotions of others to manage interpersonal relationships in social situations.Basic decision making skill to choose a course of action from various alternatives using a reasoned process to achieve

· Intermediate decision making skill: Make decisions in a complex setting to achieve intended goals using a structured process and multiple sources of available information.

Intermediate problem solving skill: Identify less perceivable problems and use problem solving tools and techniques to solve the problems.

Today we have a unique opportunity for a talented Product Owner/Business Analyst to join our team to ensure technical solutions meet business needs and requirements.

RESPONSIBILITIES

• Gather & document customer requirements, map them to platform capabilities, and build solution architecture.
• Collect Software Requirements, including writing use cases, constructing workflow charts, and diagrams.
• Create 'as is' and 'to be' process maps.
• Provide recommendations for process improvements.
• Identify strengths and weaknesses in the current client systems and processes.
• Hold continuous communication flow with external stakeholders.
• Take full ownership of project and software support documentation.
• Analyze and design the Salesforce CRM system.
• As a team member provide learning support to more junior colleagues. 

Job Objectives

• RSA user administration, token assignment, QR code generation and access grant based on approved access matrices and established procedures.

• Provide assessment and release of privileged password request through Password Management Solution

• Ensure manual password change for Dual Control Privileged IDs are performed

• Perform onboarding and off-boarding of Firewall/Network devices Privileged IDs

Key Responsibilities

• Handle user requests, communications and respond to queries appropriately within SLA.

• Conduct periodic review of user/token access to ensure access granted to users are according to approved functions/roles and access matrices.

• Generate user/token reports periodically, review access and proactively identify users eligible for access renewal/revocation.

• Monitor system warning/error messages on license usage and support for user/token authentication issues to ensure satisfactory resolution or prompt escalations to management for attention.

• Participate in project implementations and conduct testing to ensure that the system access meets the security policy and established guiding principles.

• Assist with ad hoc report extraction, generate reports, maintain user guide and process documentations.

• Provide assessment and release of privileged password request through Password Management Solution

• Ensure manual password change for Dual Control Privileged IDs are performed

• Coordinate with network and infrastructure teams to fix Privilege Password Access related issues

Key Requirements

• Graduate or higher diploma in Information Technology / Computer Science.

• At least 1-2 years of hands-on experience in user administration or in similar capacity, preferably in the financial sector.

• Must demonstrate strong analytical and problem-solving skills.

• Must be process oriented and organized.

• Knowledge in RSA User and Token Administration.

• Knowledge on open systems (Windows/AD/Unix/Linux/DB), scripting languages and excel macros for automation is a plus.

• Proficient in Microsoft Office applications.

• Strong interpersonal communication skills and attention to detail.

• Able to work independently with minimal supervision.

• Ability to multitask and prioritize daily workload.

Role/Position: Product Support Analyst - User Admin

Duration: 12 months

Location: Alexandra, Singapore

JD

· Handle user requests, communications and respond to queries appropriately within SLA.

· Conduct periodic review of user/token access to ensure access granted to users are according to approved functions/roles and access matrices.

· Generate user/token reports periodically, review access and proactively identify users eligible for access renewal/revocation.

· Monitor system warning/error messages on license usage and support for user/token authentication issues to ensure satisfactory resolution or prompt escalations to management for attention.

· Participate in project implementations and conduct testing to ensure that the system access meets the security policy and established guiding principles.

· Assist with ad hoc report extraction, generate reports, maintain user guide and process documentations.

· Provide assessment and release of privileged password request through Password Management Solution

· Ensure manual password change for Dual Control Privileged IDs are performed

· Coordinate with network and infrastructure teams to fix Privilege Password Access related issues

Key Requirements

· Graduate or higher diploma in Information Technology / Computer Science.

· At least 1-2 years of hands-on experience in user administration or in similar capacity, preferably in the financial sector.

· Must demonstrate strong analytical and problem-solving skills.

· Must be process oriented and organized.

· Knowledge in RSA User and Token Administration.

· Knowledge on open systems (Windows/AD/Unix/Linux/DB), scripting languages and excel macros for automation is a plus.

The Senior IT Product Testing Analyst will be responsible for performing regular quality audits based on established standards to ensure quality service to customers is consistently met. The Senior IT Product Testing Analyst will facilitate calibration sessions with Team Leads to generate timely and accurate reports on a daily, weekly, and monthly basis perform quality analysis, and be capable of identifying root causes and corresponding action items to improve and or sustain performance.

Role and Responsibilities

• Leads and manages the day-to-day activities of QA Testers and is in charge of all quality aspects of the system
• Works with the product manager, designers and development team to define the test coverage plan to ensure the test scenarios and test cases are scalable and sufficient
• Provide hands-on technical and functional input in the area of continuous testing, monitoring, and continuous delivery across multiple products
• Recommend and evaluate new tools to improve productivity, efficiency, and quality
• Proactive in improving productivity, efficiency, and quality of QA team
• Assess current framework and testing strategies
• Analyze Business, Functional, Technical, and UI (User Interface) project/release requirements
• Analyse bug trends and fine-tune QA processes to improve overall quality of the product
• Design and implement QA test Protocol and processes
• Assist with defining QA test Protocol and processes
• Develop, maintain, and support post-deployment automated tests
• Mentor junior team members on technical concepts and implementations

Qualifications and Education Requirements

• 3-4 years in the capacity of a QA Lead
• Relevant experience as a Software Tester
• Bachelor’s degree in Computer Science, Software Development, or related technical discipline
• Familiar with Agile tools (e.g. JIRA/Confluence)
• Continuous QA process improvement
• Test Automation skill sets are highly favourable
• Experience in tech or Fintech related service company would be advantageous

Note:

• Singaporean and Permanent Resident candidacy will be assessed as priority.

Experience: 10+ Years

Role: Production Support Analyst

Key Skills: AS400, COBOL programming, SDLC, Change Management

Key Requirements:

• Support trade applications rollout of changes and/or problem fixes into production system

• Work with L2 team in incident management and production monitoring

• Work with L3 team lead to plan problem fix to meet TRO

• Implement changes in production following Aldon LME and/or DevOps process

• Attend and present change items in CAB and CCM meetings

• Analyze production issue trend and give feedback to development on quality improvement and issue prevention

Key Requirements:

• 6 or more years IT working experience in production support role in bank/FI environment

• Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix

• Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage

• A team player good at collaborating with own teammates and partner teams to get job done

• Ability to work independently and sharp problem analysis and resolution skills

• Good communication skills with technical and non-technical stakeholders

• Time management and work prioritization

• Be able to work under pressure and handle multi-tasking

• A fast learner, he/she will need to expand work scope to support J2EE application on open system (Linux, UNIX).

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Support trade applications rollout of changes and/or problem fixes into production system
• Work with L2 team in incident management and production monitoring
• Work with L3 team lead to plan problem fix to meet delivery.
• Implement changes in production following Aldon LME and/or DevOps process
• Analyse production issue trend and give feedback to development on quality improvement and issue prevention

Skills/Requirement

Must have Skills:

• A Bachelor or Maser degree in Computer Science, Information Technology
• 6 or more years IT working experience in production support role in bank/FI environment
• Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix
• Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage
• Good experience in FX/Trading Life cycle domain.
• Ability to work independently and sharp problem analysis and resolution skills
• Good communication skills with technical and non-technical stakeholders
• Time management and work prioritization
• Be able to work under pressure and handle multi-tasking

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Key Responsibilities

· Support trade applications rollout of changes and problem fixes into production system

· Work with L2 team in incident management and production monitoring

· Work with L3 team lead to plan problem fix to meet TRO

· Implement changes in production following Aldon LME and DevOps process

· Attend and present change items in CAB and CCM meetings

· Analyse production issue trend and give feedback to development on quality improvement and issue prevention.

Key Requirements

· 10 or more years IT working experience in production support role in bank/FI environment

· Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix

· Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage

· A team player good at collaborating with own teammates and partner teams to get job done

· Ability to work independently and sharp problem analysis and resolution skills

· Good communication skills with technical and non-technical stakeholders

· Time management and work prioritization

· Be able to work under pressure and handle multi-tasking

· A fast learner, he/she will need to expand work scope to support J2EE application on open system (Linux, UNIX).

Description Description: The Senior GCC Analyst provides front-line support to customers of CME Group for traded cash FX markets and provide relevant investigation and analysis for any major outages to management and other business stakeholders. In this role, the Senior GCC Analyst works regularly in a customer facing capacity to deliver informational assistance via telephone and electronic means. The analyst will need to able understand the FX cash aspect of support and business to facilitate troubleshooting for any critical trading and connectivity issue on our platform. For this role the analyst will have a passion for solving problems and delivering excellent customer service. The candidate will deliver advanced market and technical assistance for front-end trading platforms, market data and match engine functionality. Responsibilities will include and not be limited to the following: Develop ad-hoc queries and perform complex data analysis to create data driven solutions to support or change policy, process procedures and technologies. Field customer enquiries related to market events, connectivity, business technologies and products. Evaluate and monitor market activity and order flow for efficiency and anomalous behavior. Perform investigations for both internal and external clients - be able to articulate challenging and complex problems and solutions to a broad range of audiences. Qualifications: Bachelor's or Master's in computer science from a recognized university Minimum 3 to 5 years' experience in single bank or multi-banks eTrading platforms. Previous experience with vendors is welcome. Experience with leading industry charting/news platforms and front ends, such as Bloomberg, Trading Technologies and Eikon Refinitiv Good understanding in foreign exchange modules with emphasis on Spot FX and NDFs (Outright and Swaps is a bonus) Good grasp of full trade life cycle from execution to front and back office (STP/Murex/MT300) processing. Exposure to Grafana/Kibana/Putty/SSH/SecureCRT/Monitoring dashboards Good understanding of UNIX/Linux/Python or other scripting languages Experience with SQL/Oracle databases Experience with any of the Cloud Platforms is welcome. Experience: Previous experience within trading, technical support, and market analysis FIX protocol/API connectivity expertise and basic Linux commands knowledge alongside experience with trading GUI features to help with troubleshooting. Ability to read and understand user logs. ability to perform order analysis to identify latency/rejections/slippage/mismatch. The candidate must be able to demonstrate strong written and verbal communication and problem-solving skills. Prior customer support experience via telephone and electronic means Advanced understanding of electronic trading CME Group: Where Futures Are Made CME Group (www.cmegroup.com) is the world's leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we're looking for more. At CME Group, we embrace our employees' diverse experiences, cultures and skills, and work to ensure that everyone's perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplace and consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.

Department/Job Overview: The Security Transfers team handles the security asset onboarding process for Private Banking clients. You will be an effective teammate, actively involved in the daily business by supporting timely and efficient settlement of all security transactions across markets that represent new asset inflows into the bank. The process is a crucial one that kick-starts the support of the Wealth Management business. Asset transfers require timely processing while maintaining a high standard of control and accuracy; the team also ensures any queries and coordination required are followed up timely and expertly.   Key Responsibilities: You shall liaise with transfer counterparty to negotiate and agree on transfer details and timeline. You are responsible for processing all instructions in accordance to the trade details and ensure accuracy in the SWIFT instruction sent to custodian. You will follow up transfer cases to ensure smooth street settlement of the transfer. You are to ensure all transfers are processed by EOD accurately. You will maintain and ensure that all trade documentation is properly filed and archived. You have ability to liaise with custodians/counterparties/front office to resolve disputes and discrepancies. Familiarizing with internal tool landscape, infrastructure and processes Application of experience and knowledge to Private Banking APAC environment Ensuring that assets (securities) received and/or delivered. Assist migration lead on integration related activities    Qualifications: Attention to detail / Meticulous / Careful Comfortable with technology Securities settlements (SWIFT MT54x messaging) knowledge/skills will be useful. Basic market knowledge for securities (equities & bonds) will be useful. Communications skills to liaise with Front Office and counterparties. You have acquired 1-2 years of Settlements experience preferably You exhibit good command of English with strong written and verbal interpersonal skills. You display the strong ability to communicate effectively across all levels.

Project Description:

We're expanding our Managed Services capabilities and seek an experienced APAC Production Support Lead for trading and risk management systems. The role involves overseeing current engagements, primarily on the Murex platform, ensuring quality, and aligning with global best practices.

Responsibilities:

• Supervise current L1/L2 production support engagements, utilizing onsite/offshore resources in business hours and 24x7 shifts.
• Bring critical and quality-driven thinking to maintain high-quality standards.
• Establish a delivery and quality assurance framework with processes, best practices, and KPIs.
• Define a strategy for building tools and accelerators for improved support.
• Manage client communications, ensuring alignment with SLAs and service delivery.
• Select and coach profiles, fostering a mindset for critical systems support.
• Collaborate with technology and business teams to minimize stability issues.
• Ensure adherence to Incident, Change, and Problem Management protocols.
• Introduce best practices and conduct regular reviews and meetings.

Mandatory Skills Description:

• 10+ years in production treasury application support for banks.
• Experience managing support teams across APAC, including team building and restructuring.
• Experience managing teams on 24x7 shifts.
• Proven leadership in defining processes and best practices.
• Strong background in Support Lead roles.
• L1 & L2 application technical and functional support experience.
• Knowledge of Treasury platform architecture (Murex, Calypso, Kondor).
• Proficiency in SQL, Pl/Sql, and system backups related to UNIX and Database.
• Excellent team collaboration, written and verbal communication skills.
• Effective stakeholder management.
• Flexibility for shifts and weekends.

Nice-to-Have Skills:

• Expertise in trading platforms (Murex, Calypso, Orchestrade, Finastra, FIS).