Total 3 it auditor job vacancies in Manufacturing / Production category in D19 Serangoon Garden, Hougang, Sengkang, Punggol

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

In the NUS IT Enterprise Services team, we provide platforms, services and tools to deliver common technology capabilities used by systems that cut across multiple application towers (e.g. administrative, student and academic, faculty and research, corporate solutions, and HR/Finance), infrastructure and security.

We are looking for an experienced Product Manager to oversee delivery, ongoing enhancements and support of products under the Enterprise Services portfolio.

Duties and Responsibilities

• Define and own the product vision, strategy, and roadmap for both in-house developed and COTS software solutions across the portfolio.
• Collaborate with stakeholders across NUS IT to identify common needs and opportunities for shared solutions, gather and prioritize requirements for software features and enhancements.
• Ensure that products align with wider IT strategy and goals.
• Partner with architecture and engineering teams to define and maintain technical standards, reusable components, and architectural principles.
• Drive decision-making around product investments, retirement, and consolidation opportunities across the portfolio.
• Establish success metrics and KPIs for evaluating product performance, adoption and business impact.
• Gather and synthesize feedback, market research, and analytics to inform product decisions.
• Stay updated on similar products in the market to keep our offerings competitive and relevant.
• Work closely with engineering team to create prototypes and proof-of-concepts to increase the chances of successful implementations.
• Define and operationalise support model for products across the portfolio.

Qualifications

Experience

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry, inclusive of 3+ years in a technical role, and 7+ years’ experience in project and/or product management.
• Good grasp of modern IT technologies, methodologies, architectures, and best practices.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Certification in Product Management (e.g. Certified Scrum Product Owner) will be an added advantage.
• Experience in Higher Education industry is a bonus.

Technical Expertise

• Proficiency in Power BI for creating dashboards and reports.
• To effectively work and communicate with both technical and non-technical team members and stakeholders, knowledge of any of the following is an added advantage:

1. Cloud platforms - at least one major cloud provider (Azure, AWS or GCP) and services offered, differences between cloud service models (IaaS, PaaS, SaaS), and performing cost analysis for cloud services.
2. IT Service Management practices, processes and tools.
3. Identity and access management (IAM) systems and concepts – e.g. OAuth 2.0 and OpenID Connect protocols, SSO, MFA, user provisioning and lifecycle management.
4. Enterprise integration technologies and tools - e.g. Enterprise Service Bus (ESB) platforms, API management platforms and message brokers

• Experience with generative AI technologies is an added advantage:

1. Using and/or integrating AI services via APIs (e.g. OpenAI, Anthropic, Google, or similar platforms)
2. Knowledge of prompt engineering techniques
3. Conceptual understanding of large language models, retrieval augmented generation (RAG), AI agents, etc

• Experience with customer engagement platforms and systems is an added advantage:

1. Email service providers and deliverability management
2. User feedback collection and analysis systems

Advocado is a cloud loyalty CRM that strives to provide the best ecosystem for customer engagement. We build products and solutions to help our customers get more value from our ecosystem, and help our merchants reengage their customers and reward them with the best customer experience.

As a Junior Product Manager

• You will be in charge in creating products that will impact our merchants and consumers across the region, from ideas to project completion.
• You will be assisting the Senior Product Manager for the strategy, roadmap, and feature definition of Advocado’s Product.
• You communicate ideas in a clear and concise manner, bringing teams (including overseas) together to build a successful product.
  

What we are looking for

• Passionate about building Products
• Self Motivated
• Fast learner
• Independent
• Detail Orientated
• Eagerness to always produce your best work
  

What you will do here

• Drive the execution of new features, enhancements and be involved in the creation of new products for merchants and consumers across the region.
• You will be involved in the whole Product Lifecycle from ideation towards development and finally releasing it to the market.
• Work closely with Senior Product Manager in Requirement Gatherings from various stakeholders, Product Research, Market Research, alongside with comparison analysis in order to produce the best product Advocado can offer to our customers.
• You will also be championing integrations utilising Advocado APIs and implementing them with our various partners and vendors, integrating our solution with established POS, and e-commerce platforms in the market.
• Collaborate closely with Product and Engineering team to define and implement innovative solution and experience improvement across Advocado’s Product.
• Work with various stakeholders (internal / merchants / end-users) to understand their pain points, and how Advocado can add value to their business.
  

What we can provide you

• Innovative product and features for you to work on
• Freedom to innovate and be a part of new features creation
• Provide continuous professional development to grow your career
• All the tools you need to be successful
  

Requirements

• Bachelor's degree or equivalent practical experience
• 1-2 years minimum working experience in Product Management (entry-level welcome to apply and training will be provided)
• Knowledge and technical understanding of APIs
• Having basic knowledge with databases such as SQL/NOSQL
• Strong Communicator and can work efficiently with different stakeholders
• Good analytical, strategic and time management skills
• A curious mindset, multi disciplinary and eagerness to learn
• Being able to work independently without much supervision and possess strong ownership of assigned task
  

Good to have

• Familiar on Agile methodology and sprint cycles
• Familiar with productivity tools such as JIRA / Confluence / Slack / Postman / Figma / Draw.io
  

Job Descriptions:

· Responsible for achieving business and sales objective / targets

· Developing growth strategies and plans

· Increasing client and partner base and develop business partners ecosystem.

· Managing and retaining relationships with existing clients and business partners

· Handle account management matters and be the point of contact for customers

· Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals

· Prepare proposals, and present solutions to customers

· Lead and work with various internal teams to formulate solutions and strategies to compete in a highly competitive environment

· Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

· Having an in-depth knowledge of business products and value proposition

· Reporting on successes and areas needing improvements

· Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

· Participate in pricing the solution/service.

· Present new products and services and enhance existing relationships.

· Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

· Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators

· Ensure that data is accurately entered and managed within the company’s CRM or other sales management system

· Forecast revenue targets and ensure they are met.

· Track, record and convert Business Development activities into sales revenue.

· Understand the company’s goal and purpose to continue to enhance the company’s performance and meeting company financial KPI

Job Requirements:

· High-level communication skills and proficiency in English

· Stakeholder management skills and proven ability to negotiate

· Experience with design and implementation of business development strategy

· Conflict resolution with ability to build rapport

· Proven working experience as a business development manager, sales executive or a relevant role

· Proven financial skills, business planning/dev skills, and outcome-oriented attitude

· Proven sales track record and strong market knowledge

· Proficiency in MS Office

· Time management and planning skills

· We regret that only Singaporean/PR candidates will be considered for the role, due to the involvement in government projects.