GenAI Product Ops Specialist (Intern)

About Us:

The HyperGAI founding team has been pioneering in the field of artificial intelligence, especially for Generative AI areas including multimodal generative AI, foundation models, large language models, NLP, computer vision, deep learning and machine learning. At HyperGAI, our team is committed to advancing the frontier of multimodal GenAI techniques and developing GenAI technologies and products to empower our users and customers.

We are looking for a GenAI Product Operations Specialist who can lead and execute operational tasks related to user and content for generative AI products, such as building prompt pipelines and developing prompt engineering processes that will power our AI products.

Duties & Responsibilities:

As a GenAI Product Operations Specialist, you will assist with the following duties:

• Creatively design and refine text prompts to make our AI models execute a variety of tasks reliably and efficiently, including generating images and videos
• Test and evaluate the performance of prompts to ensure that they are producing the desired results
• Document and share best practices for prompt engineering and related tasks with the team
• Engage the community, provide customer support and gather feedback from users
• Collaborate cross-functionally with product, engineering and research teams to design prompts/solutions that meet the needs of our users
• Keep up with trends and updates on AI technologies, seek market opportunities and learn from other players in the market

Requirements:

• Penultimate year university student pursuing communication studies, marketing, advertising, or arts & design
• Some past internship experiences in tech startup environments, preferably in gaming, social media, marketing, advertising, arts & design, product/user operations
• Display evidence of good English copywriting and/or creative design skills
• A good understanding of cultural and linguistic nuances in different countries
• Familiarity with and willingness to learn about the rapidly-changing AI technologies
• An excellent communicator who is able to create high quality documentation and lead knowledge-sharing
• Ability to work independently with minimal guidance and work effectively as part of a dynamic team
• Bonus: Have experience working on prompt engineering projects

Product marketing launch program and communication.

AP Regional stock planning & demand forecasting, include EOL stock scale down & New product scale up. Projects forecast & stock requisite.

Price management: Help maintain price list according to product life cycle – product launch & EOL for Asia Pacific region.

Update analysis information - product costings, freight and import duties.

Analyze & process AP Country Sales Offices (CSO) projects price discount requests Analyze margins (SPR) to help CSO win projects.

Help collate market /competition feedback & compare on product features against pricing for Asia Pacific region.

Assist sales and marketing action plan .

Support & help in regional product launch marketing events.

Help prepare information & training materials.

Other ad-hoc  projects.

Next available intake: December 2023

Responsibilities:

• Assembly of Robots
• Configuration & testing of devices and sensors used in Robotics applications
• Support on Application Test Program and Hardware Development before release
• Run R&D tests and Factory Acceptance Tests for products
• For relevant components serial numbers registration
• Basic troubleshooting for robots in production floor area
• Documentation on SOPs, test procedure
• Any other ad-hoc duties assigned

Requirements:

• Undergraduate/Diploma in Mechatronics, Electrical or Mechanical Engineering