• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 7 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Ability to work effectively in a multicultural environment with IT contacts across the region.
• Demonstrating strong problem-solving skills and decision-making abilities within a complex IT network.
• Flexibility to work outside standard hours, travel, and adapt to a multicultural environment.

If you're ready to take the next step in your IT career and make a significant impact, apply now at [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Up to $6000 + Fixed Allowances $220
• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company located at Jurong Island

We’re looking for a Global Products Operations Senior Specialist to join our team, focusing on Assets or Cards Operations (Issuance) within the Global Products Operations area: 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

A Global Products Operations Senior Specialist's role is to support Product Teams as a representative of the Payment Operations organisation - to ensure that new and current products, features and processes scale efficiently and securely.

Here’s how you’ll be contributing to the Operations Team:

• Provide daily support to regional Payment Operations Teams with Global Products which include Cards Issuance or Assets and any other global products, features and processes that are born over time;

• Maintaining consistent and high level execution of recurring responsibilities within the designated domain;

• Work with regional Payment Operations teams, product managers and developers of multiple product teams to find solutions and opportunities for process optimisation;  

• Coordinate new products/partners set-up, testing and launches from operational side;

• Coordinate central changes - communicate with Payment Operations teams, collaborate with stakeholders in- and outside of the organisation (from Finance to Compliance and beyond);

• Own training, communication and documentation of Global Products Operations domains;

• Acting as the first level escalation point on the cases and crisis level within own area, handling incidents in your area of expertise;

• Act as first point of contact for global products in Payments Operations organisation as well as Product teams 

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 2000+ Wisers with 70+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

If you're interested in the position, please apply by submitting your CV and cover letter in one document, and answering the application questions.

In the cover letter, please bring an example of how you have contributed in your team or within the organisation to improve our current processes or of a project that you have led. 

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Being a part of the Lifestyle Division, this is a global role that is responsible for developing and driving the go-to-market (GTM) strategy for Razer's Lifestyle Product. This role will work at the forefront of gaming and lifestyle where they converge.

• Develop the product GTM plan and strategy of our product portfolio that will drive impact and grow market share 
• Lead and drive GTM activities with internal and external stakeholder teams, to create communications on our product that will resonate with and engage our target audience
• Spearhead the ideation and execution of impactful marketing events
• Drive sales initiatives with the regional teams that generate revenue streams and increase market share 
• Identify and collaborate with brand partners to enhance brand reputation and expand the reach of consumer segments
• Oversee the end-to-end product lifecycle, ensuring timely launches and effective inventory management

Pre-Requisites :

• Bachelor’s degree in Marketing or Business with minimally 1-2 years’ of experience in product marketing
• Experience in successfully launching and managing lifestyle or gaming-related products
• Creative, strategic, proactive, and execution-drive, with the ability to translate data and insights into strategy and action plans
• Exceptional team player with the capability to contribute to a high-performing team
• Strong stakeholder management skills and excellent presentation, written and verbal communications skills. Proficiency in conveying conceptually and tactically - including strategy, planning, data insights, and execution details
• Self-starter and ability to work independently and thrive in a dynamic, fast-paced environment
• Familiarity with the gaming and lifestyle industry trends

Are you game?

Career Category

Manufacturing

Job Description

Specialist Manufacturing (Process Support)

Amgen Singapore Manufacturing

HOW MIGHT YOU DEFY IMAGINATION?

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Specialist Manufacturing in Amgen Singapore Manufacturing.

Specialist Manufacturing (Process Support)

Live

What you will do

The Specialist Manufacturing will be reporting to the Senior Manager Manufacturing, we are seeking to appoint a well-qualified and experienced individual to assume the role of Manufacturing Specialist. With minimal direction or supervision, the Manufacturing Specialist has three main core responsibilities: Contamination control, Inspection readiness and Productivity. It offers a broad exposure to all key aspects of GMP manufacturing as well as tactical and strategic teamwork within the extended worldwide manufacturing network.

Main Responsibilities:

Contamination Control

• Contamination Control Lead for ASM1 Manufacturing

  • Lead contamination program and strategies in ASM1 manufacturing.

  • Represent ASM1 Manufacturing in the Contamination Control Network (CCN) and actively collaborate with the network

  • Responsible for metrics review and reporting pertaining to the contamination control program

  • Serve as subject matter expert during regulatory inspections for contamination control related topics

• Maintain clean room procedures, gowning practices, contamination response and oversee the environmental monitoring program.

• Perform routine monitoring, identify weak signals and provide prompt follow ups to mitigate potential contamination risks.

• Ensure adherence and alignment to regulatory guidelines and standards, and network requirements.

• Lead and drive root cause analysis investigations arising from contamination events/deviations including the development and implementation of corrective and preventive actions with minimal supervision

• Identify and drive opportunities to optimize ASM1 Manufacturing’s contamination control program and its effectiveness

• Support gowning training where applicable as qualified trainer.

Inspection Readiness

• Serve as Pre-Approval Inspection (PAI) Lead for ASM1 Manufacturing

  • Work closely with Compliance and cross-functional teams to ensure prompt follow-ups on inspection requests

  • Develop and build up ASM1 Manufacturing’s technical expertise and capabilities to ensure site inspection readiness (e.g., pressure tests)

• Triage lead for ASM1 Manufacturing during regulatory inspections / audits

• Establish defined timelines and provide follow ups on audit findings, near misses and lessons learnt

• Working knowledge of key systems including change controls, deviations / investigations, corrective / preventive actions

• Support ASM2 Manufacturing to ensure ASM2 Manufacturing inspection readiness (areas related to change controls and deviations)

Process Support

• Spearhead and champion ASM1 Manufacturing Productivity Ideation to cultivate continuous improvement culture and build a robust productivity initiatives pipeline – to drive productivity savings

  • Use of Operational Excellence (OE) tools (e.g., value stream mapping, elimination of waste) to advance productivity initiatives (from ideation to realisation)

• Identify and implement continuous improvement initiative to enhance operational stability.

• Responsible for the maintenance and continuous refresh of ASM1 Manufacturing Support Team (MST) dashboard

  • To advance and optimize the MST dashboard to incorporate meaningful performance metrics

• Trained SME on Failure Mode and Effective Analysis (FMEA) and maintain risk assessments pertaining to ASM Manufacturing

  • Serve as facilitator in FMEA risk assessment discussions and engage key stakeholders appropriately to manage risk assessment revisions / updates ensuring continued compliance

• Lead, manage and implement change controls independently where applicable.

Win

What we expect of you

Qualifications

• Doctorate degree OR

• Master’s degree and 2 years of related experience OR

• Bachelor’s degree and 4 years of related experience OR

• Diploma and 8 years of directly related experience

• Technical knowledge of biopharmaceutical upstream, downstream processing and single use system

• Understanding of regulatory guidelines and requirements pertaining to contamination control in biologics manufacturing

• Strong communication skills – ability to to communicate effectively with the cross-functional stakeholders and network partners 

• Ability to work under minimal guidance and drive continuous improvement initiatives and lead highly complex investigations

• Strong analytical and critical thinking capability – ability to respond to changes, gather required data, evaluate options, and communicate analysis recommendations to facilitate decision making

• Ability to coach, train and develop Manufacturing Associates

Your selection for this role w be subject to fulfilling the medical requirements of this job scope. If so, you will be informed of the medical check(s) that you may need to undergo. All medical related expenses incurred from this medical check shall be borne by the company.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization

• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

.

Business Function: Here at the DBS Transformation Group, we focus on nurturing the culture of the "World's Best Digital Bank" (Euromoney, 2016 & 2018) and Best Bank in the World (Euromoney 2019). Our approach is a combination of both science and art; we immerse our stakeholders in the world of design thinking and experimentation, drive rigorous creativity along our pipeline, and build connections between corporate entrepreneurs and start-ups. We are a cross-disciplinary team focused on the invention of solutions that will radically improve the way people live, work and play. We are passionate and committed to make banking joyful (while having lots of fun)! Responsibilities: Work with internal and external stakeholders on the strategy development and planning of GSTAR and Transformation Group Track, measure and manage performance to meet unit goals. Identify potential risks to ensure timely action is taken to bridge gaps. Support management by preparing presentations and reports with analytical and strategic information gathered from various data sources or from stakeholders Support strategic projects/initiatives to address unit's needs and opportunities Craft communication to support senior leadership and management team to convey key messages to the organisation Support the unit's external speaking engagements/visits in alignment with DBS brand messaging Support leadership team in organising meetings, conferences, townhalls to support and drive unit's agenda Keep proper files and archives of performance data, reports, budgeting and meeting notes Requirements: Bachelor Degree with more than 8 years of working experience in banking, data/technology companies or management consulting Strong follow-up skills; responsive and proactive Self-starter with strong experience in developing and implementing new ideas Excellent in crafting decks, memos, speaking engagement notes for senior management A problem solver who is able to work with ambiguity and possess strong business acumen Excellent communication skills - verbal and written Data-driven and detailed Proven experience in managing multiple stakeholders and teams, in areas of responsibilities Timely delivery and excellent quality on KPIs and projects - ability to demonstrate thinking out of the box, not accepting status quo, consistently looking for opportunities to improve/enhance areas of focus Possess excellent Microsoft office skills, especially Powerpoint and Excel

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as an Operational Specialist (1 Year Contract) in our Funds Services, Functional Management Team! ! Main Duties End to end processing of Funds Trade Order Placement and Settlements Responsibilities Perform order placement with Custodians and Fund Houses for Mutual Funds and Hedge Funds Perform trade settlement processing for Mutual Funds and Hedge Funds Process Private Equity capital calls/Distributions and ensure timely settlement and payment Support new Fund Launches from book building to trade settlement. Investigate failing trades with Custodian and Counterparties Investigate daily cash and stock reconciliation breaks Perform UAT for system enhancement and roll out Ad hoc task as assigned Qualifications Requirements 2 to 5 years of relevant experience Computer skills and knowledge of VBA or SQL coding would be advantageous. Team Player with ability to work independently and with a can-do attitude Highly organized with excellent attention to detail Excellent time management and prioritization skills Ability to adopt and maintain a logical approach in critical situations