Job Overview: The Product Specialist for Chocolates and Cookies (B2B Sales Focus) will be responsible for managing the product portfolio, driving sales strategies, and increasing market share for the company’s chocolate and cookie products within the B2B (Business-to-Business) segment. The ideal candidate will have strong sales acumen, experience in the food industry, and the ability to develop customized product solutions to meet the unique needs of B2B clients. This role is slated for fast-track to a managerial position upon achieving key performance indicators (KPIs), providing excellent career growth opportunities.

Key Responsibilities:

1. B2B Sales Strategy & Market Expansion:
   • Identify new business opportunities, target accounts, and verticals for growth within the chocolate and cookie categories.
   • Negotiate and close deals with key business clients, ensuring competitive pricing, optimal terms, and long-term partnerships.
   • Build and maintain strong relationships with existing B2B customers to ensure satisfaction, repeat business, and identify upselling or cross-selling opportunities.
2. Product Portfolio Management:
   • Oversee and manage the B2B product portfolio for chocolates and cookies, ensuring that products meet the specific requirements of business clients, including packaging, portion sizes, and customization needs.
   • Collaborate with the marketing team to create tailored product offerings and promotional packages for B2B customers.
3. Market Analysis & Client Insights:
   • Conduct thorough market research to understand the needs, preferences, and challenges of B2B customers in the chocolate and cookie sectors.
   • Gather feedback from clients to adapt and improve the product offering, ensuring that products meet their business objectives and contribute to their success.
   • Monitor industry trends, customer demands, and competitor activities to proactively adapt the product line and sales strategies to maintain a competitive edge.
4. Customer Relationship Management:
   • Establish and maintain strong, long-term relationships with key business clients, acting as the primary point of contact for product inquiries, pricing, and support.
   • Provide excellent customer service by resolving issues, addressing concerns, and ensuring that business clients are satisfied with product quality, delivery timelines, and support.
   • Monitor and analyze customer satisfaction to drive improvements in service delivery and strengthen client loyalty.
5. Sales Reporting:
   • Provide regular updates to senior management on sales progress, new opportunities, and competitive landscape.

Qualifications:

• 3+ years of experience in B2B sales or product management within the food industry (confectionery or related experience preferred).
• Demonstrated ability to manage product portfolios and sales strategies in a business-to-business context.
• Excellent communication, negotiation, and interpersonal skills, with a focus on building strong client relationships.
• Strong analytical skills and the ability to use market data to drive sales strategies and product decisions.

Desired Skills:

• Experience in selling to foodservice, distributors, retailers, or wholesale clients in the confectionery or snack food sector.
• Ability to create customized product solutions and marketing materials for B2B clients.
• Passion for chocolates, cookies, and the confectionery industry, with the ability to advocate for products enthusiastically to business clients.

Benefits:

• Competitive salary with performance-based incentives.
• Career growth opportunities.
• Employee discounts on products.

The Product Specialist for Chocolates and Cookies (B2B Sales Focus) is a key role that will drive the growth of the company's product portfolio in the B2B market. By combining product knowledge, sales expertise, and relationship-building skills, this role will help increase market share and expand the company's footprint within the chocolate and cookie sectors.

A day in the life of a Senior Product Development Specialist…

• Proactively propose and drive new ideas/projects/methods to R&D Center, Strategic Business Units and markets aligned with consumer trends
• Build and document knowledge about latest methods, trends and developments in relevant field of activity (R&D report, notes, patents, etc)
• Explore breakthrough process or technology that are patentable
• Actively promote Idea to Launch (I2L) Mindset and ways of working (including system)
• Give operational assistance in industrialization start-ups and product improvements following the technical assistance way of working
• Integrate Scientific, Technology, Quality and Safety and Environment knowledge into business
• Recommend, plan and deliver technical and scientific support for Ice Cream projects
• Lead and manage knowledge building and business related project activities with a proactive participation
• Present results/methods in written and oral form to interested parties or stakeholders
• Ensure Idea to Launch (I2L) project execution using Idea to Launch (I2L) ways of working and tools
• Suggest, create and improve ice cream prototypes
• Coordinate with local contracted ice cream manufacturers and/or markets to execute scale up of prototypes
• Provide accurate and on-time support to markets with effective (quality, cost and on-time) and sustainable solutions
• Actively participate in expert network to promote cross-fertilization between different sites
• Provide competency development and coaching to global Application (AG) Ice cream Team

Job Description

Reporting directly to Sales Manager, the incumbent is responsible for driving and implementing sales strategy for our Endocrinology portfolio, penetrating both government hospital and private medical channel and will be accountable for the Endocrinology product portfolio sales revenue and territory deliverables.

Account Management

• Able to identify and map out targeted accounts to drive new sales adoption and penetration.
• Establish good working relationship with internal/external stakeholders (at all levels).
• Able to obtain and map sales / market intelligence through his / her market relationships and applies the knowledge to form tangible solutions across sales territories/channel territories/channel
• Proactively seek new business opportunities and untapped account potential.
• Track account sales and provide accurate territory forecast (sales, penetration rates and market share).
• Establish deep understanding of customer needs, challenges, competition and key market trends.
• Plan and executing own territory sales activities and coordinating CME activities implemented by Marketing team.
• Able to obtain and map sales / market intelligence through his / her market relationships and applies the knowledge to form tangible solutions across sales territories/channel.

Job Requirements

• Bachelor’s Degree, preferably in Science/Pharmacy/Business Management.
• Minimum 1 to 2 years working experience in Pharmaceutical Sales.
• Proven Sales track record in Specialty Therapeutic Area or Endocrinology Therapeutic Area is a plus.
• Experience in Hospital Drug Formulary Listing, New Product Account Management and sound knowledge of SG Healthcare subsidies/reimbursement will be preferred.
• Proficient in Microsoft applications (Microsoft Excel, Word & PowerPoint).
• Possessing a class 3 valid driving license and a vehicle will be a plus point.
• Entrepreneurial with a Growth Mindset.
• Agile and highly adaptable.

Purpose: The role will be responsible for performing equipment assembly according to assembly drawings that are able to meet customers' requirements and specifications.

Key Area of Responsibilities:

· Perform basic & advanced machine electrical wiring works.

· Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly.

· Perform assembly per assembly drawing, Bill of Material, Electrical and Pneumatic control diagram.

· Perform alignment, test, process inspection, integration, and product release procedures.

· Inspect wiring installations, assemblies, and circuits.

· Perform reporting in shop floor control system

· To ensure quality, efficiency, and delivery performance.

· Perform periodical calibration and maintenance for assembly tools.

· Handling quality and shipment documents.

· Participate in programs for improvement.

· Practice work safety and good 5S housekeeping.

Qualification & Experiences:

· Nitec/Higher Nitec/Diploma in Mechanical Engineering/Electrical Engineering/Mechatronic Engineering or equivalent course

· Fresh graduates are welcome

· Preferably with Workplace safety & health in Metal work certification

· Knowledge on assembly drawing.

(Note: must be able to commit to 12-hour shift work)

Purpose: The role will be responsible for performing equipment assembly according to assembly drawings that are able to meet customers' requirements and specifications.

Key Area of Responsibilities:

· Perform basic & advanced machine electrical wiring works.

· Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly.

· Perform assembly per assembly drawing, Bill of Material, Electrical and Pneumatic control diagram.

· Perform alignment, test, process inspection, integration, and product release procedures.

· Inspect wiring installations, assemblies, and circuits.

· Perform reporting in shop floor control system

· To ensure quality, efficiency, and delivery performance.

· Perform periodical calibration and maintenance for assembly tools.

· Handling quality and shipment documents.

· Participate in programs for improvement.

· Practice work safety and good 5S housekeeping.

Qualification & Experiences:

· Nitec/Higher Nitec/Diploma in Mechanical Engineering/Electrical Engineering/Mechatronic Engineering or equivalent course

· Fresh graduates are welcome

· Preferably with Workplace safety & health in Metal work certification

· Knowledge on assembly drawing.

(Note: must be able to commit to 12-hour shift work)

• Responsible for supporting daily warehouse operation, safety requirements, department procedure, continuous improvement project
• Support administration tasks of warehouse operation (incoming, storage, outgoing). ​
• Manage vendor relationship (RFQ, negotiation, PO, service contract).
• Collaborate with shop to meet safety standards in warehouse (HARC, RA, lifting plan, safe work procedure, etc.).
• Lead and drive Root Cause Analyst (RCA) and report out to internal/external stakeholders.
• Drive continuous Improvement project (CI) using Lean Six Sigma tools in warehouse environment
• Review/establish work instruction in warehouse.
• Facilitate and work on the Management of CAPEX for the Singapore facility for Warehouse
• Represent Materials Review Board (MRB) for warehouse and provide the technical support needed for warehouse processes
• Take charge of internal regular inspection of equipment or process (checklist, schedule, etc.).
• Assist in external audit (ISO, API)
• Diploma or higher qualifications holder.
• Proficient in computer skills and Microsoft office (Microsoft Outlook, Excel, PowerPoint)

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Reporting to: Production Planning Manager

Location: Gul Lane

Responsibilities

• Work closely with Supply Chain various department on daily operation matters
• Review MRP and material demand to perform material planning to support production schedule
• Production scheduling & backlog management
• Monitor inventory, review PO backlog and generate daily receiving lists to the warehouse.
• Plan, control, and trigger material movement via STO with 3PL.
• Ensure timely delivery of material to support the plant's operation and customer's shipment demands.
• Analyze and close monitoring of excess and obsolete inventory
• Manage forecast accuracy, review safety stock requirement
• Support cost-saving initiatives and process improvement.
• Work closely with sub-con on the delivery arrangements to meet our customer request.
• Ensure planning activities and procedures are in compliance with the company's ISO 14001/9001.
• Any other ad-hoc responsibilities assigned.

Requirements

• Diploma in any field with at least 2 years of experience.
• SAP Planning experience is an added advantage.
• Production & material planning related experience.
• Resourceful, team player, self-motivated and positive personality
• Good communications skills and proficiency in MS Office
• Ability to work under pressure and meet a tight deadline

• To spearhead our organization's digital transformation efforts. You will collaborate with various teams to identify automation opportunities, leveraging tools like Power BI, Power Automate and PowerApps to streamline workflows. Your role will involve customizing software solutions, providing training, and ensuring alignment with organizational goals
• Collaborate with cross-functional teams to understand process requirements and identify opportunities for improve and automate process.
• Develop and implement Power BI/App/Automate and other software to support process digitalization and automation.
• Provide ongoing support and training to internal stakeholders on digital tools and processes.
• Utilize expertise in Microsoft tools and TPI (Test Process Improvement) management to design and execute efficient workflows.
• Stay updated on emerging technologies and industry trends to continuously improve digitalization strategies
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in process automation and digital transformation initiatives.
• Proficiency in Microsoft tools, particularly Power BI, Power Automate and PowerApps.
• Ability to design and develop custom software solutions tailored to specific business needs.
• Certification in Power BI, Power Automate or PowerApps.
• Experience in working with manufacturing or production management systems.

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Job Vacancy : Product Specialist (Sales Representative)

Location : JTC Medtech Hub, Singapore

Employment Type : Full-Time

Industry : Life Science

About Us:

Axil Scientific is a leading Life Science Distributor and Service Provider in Singapore.

With over 25 years of industry expertise, we have established ourselves as a trusted partner for research companies across the nation. Our commitment to excellence is evident in our distribution and in-house manufacturing capabilities. By leveraging our strengths, we continuously expand our product offerings while ensuring top-notch quality, speed, and affordability.

Job Description:

• Responsible for sales of life science ralated products and services to the Life Science Industry.
• Building and maintaining good relationships with prospective clients and key account opinion leaders.

Key Responsibilities:

• Responsible for managing existing and growing new accounts in various industries, which includes Academic, Research, Healthcare and/or Life Science.
• Responsible for selling and promoting Life Science related products and services across a defined territory.
• Implement and execute Sales & Marketing strategies to achieve sales objectives.
• Support and understand customer needs while meeting and striving to exceed sales targets.
• Develop strong working relationship with Marketing, Technical Support, Customer Support and Production.
• Building and maintaining good relationships with prospective clients and key account opinion leaders.

Requirements:

• Possession of a diploma or degree in fields such as Biotechnology, Life Sciences, Biomedical Engineering, or any related qualification.
• Individuals at the entry level are encouraged to apply for this position.
• Individuals with strong communication skills, positive attitude and sales-driven.
• A committed team player who is enthusiastic and willing to learn.
• Candidates should possess self-motivation and be goal oriented.

Benefits:

• Comprehensive coverage of medical and dental expenses up to the annual limit.
• Attractive sales commissions, a handphone allowance, and flexible work arrangements.
• Five-day workweek for improved work-life balance.

How to Apply:

Interested candidates are invited to submit their resume, cover letter, and any relevant documents to [email protected]. Please include the job title, Product Specialist, in the subject line of your email.

We value the interest of all candidates in Axil Scientific. Only those selected for an interview will be contacted.

Axil Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Axil Scientific Pte Ltd

2 Tukang Innovation Grove

+6775 7318

www.axilscientific.com

• Provide technical support for PCs, laptops, servers, Microsoft Office, collaboration tools, security, and networks to maintain high user satisfaction.
• Assist local IT in delivering first and second-line technical support, demonstrating a customer-friendly attitude.
• Communicate effectively with a diverse range of users and peer groups across different disciplines.
• Enforce IT policies and influence users to adhere to established standards.
• Keep employees informed about IT-related progress, issues, and improvements.
• Conduct root cause analysis and actively share knowledge with global colleagues.
• Support network and regional systems for process automation and local databases.
• Work on-site projects, ranging from infrastructure upgrades to core service changes.

• Degree in a related field with Cisco Associate certified (CCNA).
• Minimum 7 years of technical IT Support (level 2) experience.
• Proven strong experience in network & server experience such as Azure cloud, Windows Server 2016 and Microsoft 365.
• Good end-user support skills, including remote desktop/remote user support, manage firewall setup, and CCTV.
• Experience in managing manufacturing site control room systems and troubleshooting hardware issues.
• Experience in Applications support - Power Automate, Power Apps, and SharePoint design is an advantage.
• Ability to work effectively in a multicultural environment with IT contacts across the region.
• Demonstrating strong problem-solving skills and decision-making abilities within a complex IT network.
• Flexibility to work outside standard hours, travel, and adapt to a multicultural environment.

If you're ready to take the next step in your IT career and make a significant impact, apply now at [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Up to $6000 + Fixed Allowances $220
• Permanent Role with AWS and Variable Bonus
• MNC Manufacturing Company located at Jurong Island

We’re looking for a Global Products Operations Senior Specialist to join our team, focusing on Assets or Cards Operations (Issuance) within the Global Products Operations area: 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

A Global Products Operations Senior Specialist's role is to support Product Teams as a representative of the Payment Operations organisation - to ensure that new and current products, features and processes scale efficiently and securely.

Here’s how you’ll be contributing to the Operations Team:

• Provide daily support to regional Payment Operations Teams with Global Products which include Cards Issuance or Assets and any other global products, features and processes that are born over time;

• Maintaining consistent and high level execution of recurring responsibilities within the designated domain;

• Work with regional Payment Operations teams, product managers and developers of multiple product teams to find solutions and opportunities for process optimisation;  

• Coordinate new products/partners set-up, testing and launches from operational side;

• Coordinate central changes - communicate with Payment Operations teams, collaborate with stakeholders in- and outside of the organisation (from Finance to Compliance and beyond);

• Own training, communication and documentation of Global Products Operations domains;

• Acting as the first level escalation point on the cases and crisis level within own area, handling incidents in your area of expertise;

• Act as first point of contact for global products in Payments Operations organisation as well as Product teams 

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 2000+ Wisers with 70+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

If you're interested in the position, please apply by submitting your CV and cover letter in one document, and answering the application questions.

In the cover letter, please bring an example of how you have contributed in your team or within the organisation to improve our current processes or of a project that you have led. 

Reporting to: Production Planning Manager

Location: Gul Lane

Responsibilities

• Work closely with Supply Chain various department on daily operation matters
• Review MRP and material demand to perform material planning to support production schedule
• Production scheduling & backlog management
• Monitor inventory, review PO backlog and generate daily receiving lists to the warehouse.
• Plan, control, and trigger material movement via STO with 3PL.
• Ensure timely delivery of material to support the plant's operation and customer's shipment demands.
• Analyze and close monitoring of excess and obsolete inventory
• Manage forecast accuracy, review safety stock requirement
• Support cost-saving initiatives and process improvement.
• Work closely with sub-con on the delivery arrangements to meet our customer request.
• Ensure planning activities and procedures are in compliance with the company's ISO 14001/9001.
• Any other ad-hoc responsibilities assigned.

Requirements

• Diploma in any field with at least 2 years of experience.
• SAP Planning experience is an added advantage.
• Production & material planning related experience.
• Resourceful, team player, self-motivated and positive personality
• Good communications skills and proficiency in MS Office
• Ability to work under pressure and meet a tight deadline

Job Summary / Job description

As a product specialist, he/she shall be responsible for supporting and educating our customer appointed user(s) on the operation and orientation of our product during pre delivery process.

Primary function

• Responsible for the pre-delivery product standard by supporting & coordinating works between Sales, Workshop & NVP Department on all related works effectively & efficiently.
• Responsible for coaching and orientate customer or end user on our products.

Secondary function

• Responsible for the customer self collection lounge upkeep and delivery bay.

Duties and respobsiblities

• Perform QC checks on vehicles after workshop PDI & washing completion.
• Upkeep and maintain the collection lounge and delivery bays.
• During customer handover process, to orientate and guide customer(s) / end user(s) on vehicle operations and basic maintenance only. (Example on DPD regen issues)
• Assist department manager for any ad hoc projects.
• To assist & conduct new product familarization for sales consultant and NVP staff or during new product launch from Principal.

Qualification

• At least 3 years of relevant working experience
• Minimum GCE O Level & above
• Excellent skills in communication and collaboration
• Possess VALID class 3/4 Singapore driving license
• Meticulous and well organized in area of work
• Possess good customer service attitude
• Positive and willingness to learn attitude is important

Benefits

• Dental insurance
• Health insurance
• Performance bonus

Job Highlights:

· Annual bonus

· Career Progression

· 5 Days work week

· Training and support provided

Sales Responsibilities:

· Processing of sales orders, delivery orders, and invoice.

· Communicate and coordinate efficiently with colleagues.

· Provide feedback on the efficiency of the customer service process.

· Ensure customer satisfaction and provide professional sales support.

· Answer all product-related questions in a polite manner and addressing queries promptly.

· Communicate efficiently with customers through various channels.

· Support the development of new and existing products.

· Bookkeeping of customers’ transactions, complaints and all necessary records.

· Maintain a positive, empathetic and professional attitude at all times.

· Other duties as assigned by management.

Telemarketing Responsibilities:
· Procuring new clients through direct contact and word-of-mouth.

· Attending networking activities to research and connect with prospective clients if required

· Maintaining meaningful relationships with existing clients to ensure that they are retained.

· Suggesting upgrades or added services that may be of interest to clients.

· Crafting business proposals and contracts to draw in more revenue from clients.

Requirements:

· Min. O levels and above

· Ability to handle customers amicably and maintain professional customer service skills

· Excellent oral and written communication skills

· Meticulous and detail-oriented

· Proficient in MS Office application such as Word, Excel

· Initiative and commitment to complete assigned task

· Possess proactiveness and willingness to learn

Purpose: The role will be responsible for performing equipment assembly according to assembly drawings that are able to meet customers' requirements and specifications.

Key Area of Responsibilities:

· Perform basic & advanced machine electrical wiring works.

· Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly.

· Perform assembly per assembly drawing, Bill of Material, Electrical and Pneumatic control diagram.

· Perform alignment, test, process inspection, integration, and product release procedures.

· Inspect wiring installations, assemblies, and circuits.

· Perform reporting in shop floor control system

· To ensure quality, efficiency, and delivery performance.

· Perform periodical calibration and maintenance for assembly tools.

· Handling quality and shipment documents.

· Participate in programs for improvement.

· Practice work safety and good 5S housekeeping.

Qualification & Experiences:

· Nitec/Higher Nitec/Diploma in Mechanical Engineering/Electrical Engineering/Mechatronic Engineering or equivalent course

· Fresh graduates are welcome

· Preferably with Workplace safety & health in Metal work certification

· Knowledge on assembly drawing.

(Note: must be able to commit to 12-hour shift work)

• To provide industrial engineering support to shop production, internal & external customers in manufacturing process development, tools & fixture design and implementation, machines programming, procedure development as per engineering BOM requirement and business need
• Create manufacturing process (routing) and procedure (work instruction) per engineering BOM, quality plan and manufacturing process requirement.
• To provide the CAM software application support to CNC programming, including CAM software postprocessor improvement and creating new
• Design tooling and fixture as manufacturing process and operations’ needs.
• Design CNC machines programming and PLC recipe as process requirement and productions schedule.
• Analyze and continuously improve manufacturing process to achieve best production safety, quality, and cost performance.
• Evaluate and implement new manufacturing technology for shop operations objectives, manufacturing capability and capacity improvement.
• Develop and provide training for shop technicians for new products, process, tooling and others’ needs.
• Perform other technical support or projects as required
• Diploma / Degree in Mechanical / Manufacturing Engineering.
• Familiar with CAD / CAM 2D drawing and 3D modelling.
• Familiar with MS software

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

TÜV SÜD Global Marketing is looking for a proactive team player to join our core team. The candidate is expected to understand needs of different business units and markets, partnering with different stakeholders, and developing marketing plans and activities to meet the business goals, in line with the global strategy. The candidate will execute these plans across key focus markets of the business lines; working closely with campaign specialists to drive market activation and campaign effectiveness. This is a hands-on role with growth opportunities in strategic marketing, content development and campaign optimization and analytics.

Key Responsibilities:

· Strategic marketing: Work closely with the business units to develop the global marketing strategy for key industry segments; leveraging insights and analytics to develop actionable marketing plans and customer segments.

· Stakeholder management: Ensure high level of stakeholder engagement, collaborating with Heads of Division, Business Units, and other functions within the organization to deliver on marketing objectives.

· Interlock with regions: act as the interface between Headquarters and the different Center of Marketing Excellence (CoMEs) to localize and maximize the performance of marketing campaigns.

· Content strategy and plan: Develop content strategy for specific business segments; creating relevant, effective, and actionable plans, in line with the business needs and market potential.

· Product positioning: Lead the development of the value proposition and buyer persona of specific products; cascading to the markets to ensure a unified product positioning globally.

· Content creation: Work closely with experts and the markets to create and curate high quality and engaging content.

· Marketing effectiveness: Work closely with the campaign specialists to execute, measure and optimize campaigns; demonstrating the impact of marketing activities on strategic topics and business objectives.

· Market and industry insights: Understand the industry market trends, business drivers, customer behaviour and how the TÜV SÜD solutions can address customer challenges.

Key Requirements:

· Degree in Marketing, Mass Communications, Business Management, or a related discipline with 3 - 5 years of B2B experience in medical testing / microbiology environment.

· Additionally, possessing a degree (even as a minor) in microbiology studies is highly valued.

· Strong understanding of the medical testing market.

· Skills in marketing strategies, content marketing, search (organic and paid), social media and other digital media channels.

· Digital and technology savvy; experience in website content management systems (Sitecore), marketing automation (Marketo), CRM tools, social media management (Sprinklr), and Adobe Analytics is advantageous.

· Strong, professional written, verbal communication and interpersonal skills in English.

· Experienced with working in a multinational environment and managing stakeholders of different levels.

Job Vacancy : Product Specialist (Sales Representative)

Location : JTC Medtech Hub, Singapore

Employment Type : Full-Time

Industry : Life Science

Application Deadline : 6th March 2024

About Us:

Axil Scientific is a leading Life Science Distributor and Service Provider in Singapore.

With over 20 years of industry expertise, we have established ourselves as a trusted partner for research companies across the nation. Our commitment to excellence is evident in our distribution and in-house manufacturing capabilities. By leveraging our strengths, we continuously expand our product offerings while ensuring top-notch quality, speed, and affordability.

Job Description:

• Responsible for sales of scientific, laboratory and research equipment to the Life Science Industry.
• Provide excellent customer service and support to maintain client satisfaction.

Key Responsibilities:

• Meet or exceed sales targets and quotas through effective sales techniques and strategies.
• Conduct demonstrations and training for the research community.
• Provision of pre-sales and post-sales technical and application advice and support to customers.
• Establish and oversee customer accounts, including managing existing ones.
• Collaborate closely with various internal departments to ensure efficient follow-up and customer support.

Requirements:

• Possession of a diploma or degree in fields such as Biotechnology, Life Sciences, Biomedical Engineering, or any related qualification.
• Individuals at the entry level are encouraged to apply for this position.
• Individuals with strong communication skills, positive attitude and sales-driven.
• A committed team player who is enthusiastic and willing to learn.
• Candidates should possess self-motivation and be goal oriented.

Benefits:

• Comprehensive coverage of medical and dental expenses up to the annual limit.
• Attractive sales commissions, a handphone allowance, and flexible work arrangements.
• Five-day workweek for improved work-life balance.

How to Apply:

Interested candidates are invited to submit their resume, cover letter, and any relevant documents to [email protected]. Please include the job title, Product Specialist, in the subject line of your email.

We value the interest of all candidates in Axil Scientific. Only those selected for an interview will be contacted.

Axil Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Axil Scientific Pte Ltd

2 Tukang Innovation Grove

+6775 7318

www.axilscientific.com

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

• Develop the product GTM plan and strategy of our product portfolio that will drive impact and grow market share 
• Lead and drive GTM activities with internal and external stakeholder teams, to create communications on our product that will resonate with and engage our target audience
• Spearhead the ideation and execution of impactful marketing events
• Drive sales initiatives with the regional teams that generate revenue streams and increase market share 
• Identify and collaborate with brand partners to enhance brand reputation and expand the reach of consumer segments
• Oversee the end-to-end product lifecycle, ensuring timely launches and effective inventory management

Pre-Requisites :

• Bachelor’s degree in Marketing or Business with minimally 1-2 years’ of experience in product marketing
• Experience in successfully launching and managing lifestyle or gaming-related products
• Creative, strategic, proactive, and execution-drive, with the ability to translate data and insights into strategy and action plans
• Exceptional team player with the capability to contribute to a high-performing team
• Strong stakeholder management skills and excellent presentation, written and verbal communications skills. Proficiency in conveying conceptually and tactically - including strategy, planning, data insights, and execution details
• Self-starter and ability to work independently and thrive in a dynamic, fast-paced environment
• Familiarity with the gaming and lifestyle industry trends

Are you game?

Career Category

Job Description

Specialist Manufacturing (Process Support)

Amgen Singapore Manufacturing

HOW MIGHT YOU DEFY IMAGINATION?

Amgen is one of the world’s leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) is the fastest growing region in Amgen. Now we are hiring a Specialist Manufacturing in Amgen Singapore Manufacturing.

Specialist Manufacturing (Process Support)

Live

What you will do

The Specialist Manufacturing will be reporting to the Senior Manager Manufacturing, we are seeking to appoint a well-qualified and experienced individual to assume the role of Manufacturing Specialist. With minimal direction or supervision, the Manufacturing Specialist has three main core responsibilities: Contamination control, Inspection readiness and Productivity. It offers a broad exposure to all key aspects of GMP manufacturing as well as tactical and strategic teamwork within the extended worldwide manufacturing network.

Main Responsibilities:

Contamination Control

• Contamination Control Lead for ASM1 Manufacturing

  • Lead contamination program and strategies in ASM1 manufacturing.

  • Represent ASM1 Manufacturing in the Contamination Control Network (CCN) and actively collaborate with the network

  • Responsible for metrics review and reporting pertaining to the contamination control program

  • Serve as subject matter expert during regulatory inspections for contamination control related topics

• Maintain clean room procedures, gowning practices, contamination response and oversee the environmental monitoring program.

• Perform routine monitoring, identify weak signals and provide prompt follow ups to mitigate potential contamination risks.

• Ensure adherence and alignment to regulatory guidelines and standards, and network requirements.

• Lead and drive root cause analysis investigations arising from contamination events/deviations including the development and implementation of corrective and preventive actions with minimal supervision

• Identify and drive opportunities to optimize ASM1 Manufacturing’s contamination control program and its effectiveness

• Support gowning training where applicable as qualified trainer.

Inspection Readiness

• Serve as Pre-Approval Inspection (PAI) Lead for ASM1 Manufacturing

  • Work closely with Compliance and cross-functional teams to ensure prompt follow-ups on inspection requests

  • Develop and build up ASM1 Manufacturing’s technical expertise and capabilities to ensure site inspection readiness (e.g., pressure tests)

• Triage lead for ASM1 Manufacturing during regulatory inspections / audits

• Establish defined timelines and provide follow ups on audit findings, near misses and lessons learnt

• Working knowledge of key systems including change controls, deviations / investigations, corrective / preventive actions

• Support ASM2 Manufacturing to ensure ASM2 Manufacturing inspection readiness (areas related to change controls and deviations)

Process Support

• Spearhead and champion ASM1 Manufacturing Productivity Ideation to cultivate continuous improvement culture and build a robust productivity initiatives pipeline – to drive productivity savings

  • Use of Operational Excellence (OE) tools (e.g., value stream mapping, elimination of waste) to advance productivity initiatives (from ideation to realisation)

• Identify and implement continuous improvement initiative to enhance operational stability.

• Responsible for the maintenance and continuous refresh of ASM1 Manufacturing Support Team (MST) dashboard

  • To advance and optimize the MST dashboard to incorporate meaningful performance metrics

• Trained SME on Failure Mode and Effective Analysis (FMEA) and maintain risk assessments pertaining to ASM Manufacturing

  • Serve as facilitator in FMEA risk assessment discussions and engage key stakeholders appropriately to manage risk assessment revisions / updates ensuring continued compliance

• Lead, manage and implement change controls independently where applicable.

Win

What we expect of you

Qualifications

• Doctorate degree OR

• Master’s degree and 2 years of related experience OR

• Bachelor’s degree and 4 years of related experience OR

• Diploma and 8 years of directly related experience

• Technical knowledge of biopharmaceutical upstream, downstream processing and single use system

• Understanding of regulatory guidelines and requirements pertaining to contamination control in biologics manufacturing

• Strong communication skills – ability to to communicate effectively with the cross-functional stakeholders and network partners 

• Ability to work under minimal guidance and drive continuous improvement initiatives and lead highly complex investigations

• Strong analytical and critical thinking capability – ability to respond to changes, gather required data, evaluate options, and communicate analysis recommendations to facilitate decision making

• Ability to coach, train and develop Manufacturing Associates

Your selection for this role w be subject to fulfilling the medical requirements of this job scope. If so, you will be informed of the medical check(s) that you may need to undergo. All medical related expenses incurred from this medical check shall be borne by the company.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.

• Vast opportunities to learn and move up and across our global organization

• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act

• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Duties & Responsibilities

Handling of customer questionnaires or documents related to product information, regulatory and religious compliance.

· Completion of customer questionnaires or documents related to product information, regulatory and religious compliance.

Provides regulatory technical support

· Work closely with the PIRA Manager to represent company and participating in trade association meetings.

· Provide technical support to customers and internal departments (sales, creation, operations, etc.) on product information and regulatory issues.

· Keep abreast of current food and flavour legislation and product information.

· Provide support to ensure appropriate regulatory and religious compliance of raw materials and flavour products. This includes legislation within Asia Pacific region, Halal, Kosher, GMO, Allergen and any technical product information related to flavour, food additive and food ingredients.

· Assist to contact relevant Government authorities accordingly to clarify any regulatory-related issues.

· Collaborate and interact as required with relevant personnel from other departments to communicate regulatory requirements.

· Provide support to the PIRA Manager in relevant SAP projects so as to have continuous improvements in the regulatory function. Assist to maintain regulatory and religious documentation system accordingly.

Manage religious management systems and support food safety management system

· Support in applications and audits to certify products Halal with MUIS. Tasks may include the following:

o Contact point for MUIS for routine Halal applications

o Assist in the activities required to coordinate the internal Halal audits

o Provide relevant support in any external audits involving Halal

o Assist in sustaining relevant communication or projects involved in order to ensure that continuous improvements are being made to the Halal Management System accordingly.

WSH related responsibilities

Able to follow Workplace safety and health system and in-house safety rules implemented at the workplace

Able to follow company Standard Operation Procedure and Risk Assessment

Able to comply Workplace Safety and Health guideline

Reporting incident/accident to company Workplace Safety and Health Manager

Able to report/inform HR on Personal Health Risk and Mental well-Being

Not engage in any unsafe or negligent act that may endanger yourself or others working around you

Use Personal Protective Equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment

Experience

Diploma in Food Science, Chemistry, or related courses with at least 7 years of relevant experience in flavor or food and beverage industry

Bachelor's degree in Food Science, Chemistry, or related Science courses with at least 5 years of relevant experience in flavor or food and beverage industry

At least Masters in Food Science, Chemistry, or related Sciences with at least 1 year of relevant experience in flavor or food and beverage industry

Special Skills/Knowledge Required (Technical Competency)

· Intermediate knowledge and skills on regulatory knowledge to provide advice to stakeholders on regulatory compliance and legal matters related to support business decision making

· Intermediate knowledge and skills on regulatory risk assessment to analyse the impact of latest regulatory developments

· Intermediate knowledge and skills on measures/ practices to meet religious requirements such as Halal and Kosher in food manufacturing

· Intermediate knowledge and skills on food safety practices and quality system management in food manufacturing, in particular allergen managment

· Intermediate knowledge and skills on documentation control to facilitate referencing of process and systems information to comply with company requirements

Generic Skills (Personal Traits)

· Intermediate teamwork skill/trait: Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.

· Intermediate communication skill/trait: Articulate and discuss ideas and persuade others to achieve common outcomes.

· Intermediate interpersonal skill/trait: Detect and decipher emotions of others to manage interpersonal relationships in social situations.Basic decision making skill to choose a course of action from various alternatives using a reasoned process to achieve

· Intermediate decision making skill: Make decisions in a complex setting to achieve intended goals using a structured process and multiple sources of available information.

Intermediate problem solving skill: Identify less perceivable problems and use problem solving tools and techniques to solve the problems.

A day in the life of…

• Actively support the teams in the TPM activities on the shopfloor.
• Coach the pillar leaders and members
• Promote and support cross-fertilisation of ideas, knowledge, standards and improvements
• Coordinate the support from external consultants if applicable
• Motivate & empower people through positive attitude and stimulate change in traditional mind set.
• Integration of Pillars
• Coordination with master pillar leaders and TPM coordinators
• Consistent measuring, monitoring and improvement of factory standards whilst safeguarding assets
• Ensure the implementation of the Best Practices as defined in the HPF BiC Repositories and Globe Business Excellence
• Optimise the use of systems to maintain and improve competitiveness
• Leadership of projects for improvements - Drive Factory initiatives to develop, implement and maintain sustainable improvements, cost reduction and competitiveness whilst maintaining Nestle Quality Standards
• Report & validation of project results - Monitoring the implementation of improvement intitatives within the factory, ensure that the benefits are properly measured and that the impact on production costs are clearly identified. Results are communicated to stakeholders.
• Training & methodological support - Practice and serve as a mentor to the leaders of focused improvement projects in the factory. Conducting and implementation of continuous improvement tools within the factory. Coordination of CI team activities (training, team formation, monitoring of progress, information sharing).
• Technical support for production including using industrial performance tools to ensure successful troubleshooting and debottlenecking of process flow related to equipment. Conduct on his own focused improvement projects, or coordinate and lead multi-functional teams to improve.
• Training, coaching and assessment for the factory and the local committees on GA practices
• Responsible to implement safety and environment practices in the workplace.

What will make you successful

• Bachelors’ Degree in Engineering or related fields
• 3 to 6 years of relevant working experience in a similar capacity
• Demonstrated capability to lead a group of people
• Intermediate knowledge of TPM or similar continuous improvement methodology
• Good understanding of the business needs
• Exposure to implementing continuous improvement and employee involvement techniques. Implementation experience of TPM.
• Problem solving techniques
• Change management
• Good stakeholder management and influencing skills