Total 9 production engineer job vacancies in Manufacturing / Production category in d08 little india

PPP Coffee, formerly known as Papa Palheta, is a leading specialty coffee roaster in Singapore, with 15 years of sourcing, roasting and serving specialty coffee to the community through its owner-operated F&B outlets, as well as its network of over 50 partner cafes, restaurants and offices.

Join us as a member of the roasting team, roasting specialty coffee to the high quality standards. This is a role for you if you are detail-oriented, have a strong interest in coffee, and are looking to learn about roasting as well as the various segments of the specialty coffee industry in Singapore.

Job Responsibilities

• Roast and blend various types of specialty coffee beans
• Operate roasting machines with Cropster roasting software
• Prepare green coffee for roasting
• Package coffee for retail, online & wholesale orders
• Maintain roasting equipment
• Evaluate green coffee samples through cupping
• Record data from production roasts
• Taste and evaluate roast profiles for constant improvement

Job Requirements

• Strong interest in coffee
• Prior roasting experience beneficial but not required
• 1-3 years working in coffee, production, or warehouse/fulfilment role
• Detail-oriented and willing to learn
• Physically fit and able to carry heavy loads
• 5-days work week

Company Benefits:

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage
• Lifestyle Benefit - Entertainment, Grooming, Dental & Medical

Experience: 3-9 Years

Role: Production Support Analyst

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

Strong understanding of ITIL methodology

Experience: 6-9 Years

Role: Production Support Analyst

Key Responsibilities:

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release.

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

Prior application or production support experience is a plus

Key Domain/ Technical Skills:

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

Experience: 1-3 Years

Role: IT Production Support Engineer

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Join the Crew!

We’re looking for driven, creative minds to jump into the world of TV commercials and media production. As a Production Intern at Smallshop, you’ll get hands-on experience working on exciting projects, from pre-production to the final cut.

What You’ll Do:

- Assist with research, scouting, and pre-production planning.

- Help coordinate shoots and production logistics.

- Support the team on set to keep things running smoothly.

- Inventory of Production Supplies, Props & Wardrobe.

What We’re Looking For:

- You love the fast-paced, creative world of film production.

- You’re organised, adaptable, and not afraid to get hands on.

- Available to work flexible hours, including some weekends and shoot days.

Ready to roll?

Send your resume and a quick note about why you want to be part of the team to [email protected]

Experience: At least 7 years of relevant experience

Role: Level 2 Production Support

Key Responsibilities:

· Technical Specialist responsible for the business application portfolio availability and reliability to serve the business per agreed service level targets.

· Ensure system service uptime & day-to-day smooth running, support users’ enquiries and perform due diligence to ensure ease of maintenance, operation efficiency, system monitoring and availability.

· Lead by example in high pressure situations and timely resolution of any day-to-day Tier-1 application system issues/incidents.

· Provide timely escalation/report to system support team lead concerning BAU matters, tracks and manage the production issue from opening to closure, including follow-up fixes wherever is applicable.

· Work with cross functional teams to troubleshoot and resolve complex issues.

· Performance analysis and fine tuning of industry cut off time-sensitive systems.

· Assess operational readiness of new products / applications / flows and execute continuous service improvement plan, process improvement.

· Develop and maintain professional relationships with all relevant business users/operation support center as well as providing effective and timely support for production issues as well as queries.

· Contribute in effective knowledge management best practices within team and organization. Support the upkeep of the supporting documentation related to the application system in-charged.

· Support system resiliency activities such as DR exercise, BCP and system improvement planning.

· Liaise with various support units such as Data Security, Infrastructure, Technical Service, and Quality Assurance on system/application setup, environment and deployment.

· Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.

· Work with project/development/Level 3 team in permanent resolution/change request management – all types including enhancements, bug fixes, etc.

· Provide after office hours standby support (on rotation basis) and for emergency recoveries.

Key REQUIREMENTS:

· At least 7 years of software development and production system support experience in the financial industry is preferred.

· Technically sound in distributed system (Linux, Unix, Windows), Relational Database Management System (MySQL, MSSQL, Oracle) concepts, SQL queries for data retrieval and analysis.

· Experience writing scripts on automation (VBA, excel and/or other languages), database queries, generating capacity and performance reports, MS SharePoint administration

· Incident Management / Problem Management / Capacity and performance management

· Experience in scheduling tools and Interfaces and Messaging systems/file transfer protocol such as Control-M, sFTP, Connect Direct, IBM WebsSphere MQ and etc.

· Knowledge of Platform-as-a-Service (PaaS) cloud solutions in Red Hat OpenShift is a plus.

· Ability to foster a proactive team environment focused on technical remediation of Production Environments.

· Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

· Excellent communication and interpersonal skills, and able to work well with cross-organizational teams; to communicate and develop long lasting relationships with all levels in a clear, concise manner.

· Capable in prompt incident and problem management, provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability.

· Strong in change management control, good documentation skills and high problem solving skills.

· Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours; willing to take on challenges and provide prompt and effective day and night support

· Good Understanding of wholesale and transaction banking operation function domain covering Payment and account receivables operation.

· Understanding of ITIL methodology would be highly advantageous

Experience: 3-5 Years

Role: Production Support Engineer

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI

· Make sure system availability as per respective agreed SLA

· Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

· Provide support for annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation].

Key Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Experience: 10+ Years

Role: Production Support Analyst

Key Skills: AS400, COBOL programming, SDLC, Change Management

Key Requirements:

• Support trade applications rollout of changes and/or problem fixes into production system

• Work with L2 team in incident management and production monitoring

• Work with L3 team lead to plan problem fix to meet TRO

• Implement changes in production following Aldon LME and/or DevOps process

• Attend and present change items in CAB and CCM meetings

• Analyze production issue trend and give feedback to development on quality improvement and issue prevention

Key Requirements:

• 6 or more years IT working experience in production support role in bank/FI environment

• Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix

• Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage

• A team player good at collaborating with own teammates and partner teams to get job done

• Ability to work independently and sharp problem analysis and resolution skills

• Good communication skills with technical and non-technical stakeholders

• Time management and work prioritization

• Be able to work under pressure and handle multi-tasking

• A fast learner, he/she will need to expand work scope to support J2EE application on open system (Linux, UNIX).

Experience: 3-5 Years

Role: Production Support Engineer

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI

· Make sure system availability as per respective agreed SLA

· Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

· Provide support for annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation].

Key Requirements:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment Willingness to work across platforms – UNIX / open, AS/400 and mainframe