Total 13 production manager job vacancies in Manufacturing / Production category in d08 little india

PPP Coffee, formerly known as Papa Palheta, is a leading specialty coffee roaster in Singapore, with 15 years of sourcing, roasting and serving specialty coffee to the community through its owner-operated F&B outlets, as well as its network of over 50 partner cafes, restaurants and offices.

Join us as a member of the roasting team, roasting specialty coffee to the high quality standards. This is a role for you if you are detail-oriented, have a strong interest in coffee, and are looking to learn about roasting as well as the various segments of the specialty coffee industry in Singapore.

Job Responsibilities

• Roast and blend various types of specialty coffee beans
• Operate roasting machines with Cropster roasting software
• Prepare green coffee for roasting
• Package coffee for retail, online & wholesale orders
• Maintain roasting equipment
• Evaluate green coffee samples through cupping
• Record data from production roasts
• Taste and evaluate roast profiles for constant improvement

Job Requirements

• Strong interest in coffee
• Prior roasting experience beneficial but not required
• 1-3 years working in coffee, production, or warehouse/fulfilment role
• Detail-oriented and willing to learn
• Physically fit and able to carry heavy loads
• 5-days work week

Company Benefits:

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage
• Lifestyle Benefit - Entertainment, Grooming, Dental & Medical

Experience: 3-9 Years

Role: Production Support Analyst

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

Strong understanding of ITIL methodology

Experience: 6-9 Years

Role: Production Support Analyst

Key Responsibilities:

· Provide 24x7 production support onsite / offsite.

· Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Provide necessary information needed for further investigation to next level support (L3) to proceed with fix

· Prioritize defects and plan for production release based on defect criticality or align with quarterly release

· Follow up on defect and incident closure and meet incident closure KPI

· Share production defect support learning with QA team and development team to improve application quality and minimize future defects

· Make sure system availability as per respective agreed SLA

· Support EOD batch run

· Perform annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Ensure proper knowledge transfer (KT) from project / development team before enhancement release

· Ensure application documentation is properly updated for each production release.

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· At least 10 years of Mainframe experience.

· At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.

· Cards and payments domain Knowledge.

· Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.

· Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.

Prior application or production support experience is a plus

Key Domain/ Technical Skills:

· Mainframe, Cardlink

· COBOL, JCL, VSAM, CICS, Ezytrieve

· Microsoft Office.

Experience: 1-3 Years

Role: IT Production Support Engineer

Key Responsibilities:

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

Key Requirements:

• Strong written, oral communication skills and able to manage user
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Join the Crew!

We’re looking for driven, creative minds to jump into the world of TV commercials and media production. As a Production Intern at Smallshop, you’ll get hands-on experience working on exciting projects, from pre-production to the final cut.

What You’ll Do:

- Assist with research, scouting, and pre-production planning.

- Help coordinate shoots and production logistics.

- Support the team on set to keep things running smoothly.

- Inventory of Production Supplies, Props & Wardrobe.

What We’re Looking For:

- You love the fast-paced, creative world of film production.

- You’re organised, adaptable, and not afraid to get hands on.

- Available to work flexible hours, including some weekends and shoot days.

Ready to roll?

Send your resume and a quick note about why you want to be part of the team to [email protected]

Experience: At least 7 years of relevant experience

Role: Level 2 Production Support

Key Responsibilities:

· Technical Specialist responsible for the business application portfolio availability and reliability to serve the business per agreed service level targets.

· Ensure system service uptime & day-to-day smooth running, support users’ enquiries and perform due diligence to ensure ease of maintenance, operation efficiency, system monitoring and availability.

· Lead by example in high pressure situations and timely resolution of any day-to-day Tier-1 application system issues/incidents.

· Provide timely escalation/report to system support team lead concerning BAU matters, tracks and manage the production issue from opening to closure, including follow-up fixes wherever is applicable.

· Work with cross functional teams to troubleshoot and resolve complex issues.

· Performance analysis and fine tuning of industry cut off time-sensitive systems.

· Assess operational readiness of new products / applications / flows and execute continuous service improvement plan, process improvement.

· Develop and maintain professional relationships with all relevant business users/operation support center as well as providing effective and timely support for production issues as well as queries.

· Contribute in effective knowledge management best practices within team and organization. Support the upkeep of the supporting documentation related to the application system in-charged.

· Support system resiliency activities such as DR exercise, BCP and system improvement planning.

· Liaise with various support units such as Data Security, Infrastructure, Technical Service, and Quality Assurance on system/application setup, environment and deployment.

· Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.

· Work with project/development/Level 3 team in permanent resolution/change request management – all types including enhancements, bug fixes, etc.

· Provide after office hours standby support (on rotation basis) and for emergency recoveries.

Key REQUIREMENTS:

· At least 7 years of software development and production system support experience in the financial industry is preferred.

· Technically sound in distributed system (Linux, Unix, Windows), Relational Database Management System (MySQL, MSSQL, Oracle) concepts, SQL queries for data retrieval and analysis.

· Experience writing scripts on automation (VBA, excel and/or other languages), database queries, generating capacity and performance reports, MS SharePoint administration

· Incident Management / Problem Management / Capacity and performance management

· Experience in scheduling tools and Interfaces and Messaging systems/file transfer protocol such as Control-M, sFTP, Connect Direct, IBM WebsSphere MQ and etc.

· Knowledge of Platform-as-a-Service (PaaS) cloud solutions in Red Hat OpenShift is a plus.

· Ability to foster a proactive team environment focused on technical remediation of Production Environments.

· Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority

· Excellent communication and interpersonal skills, and able to work well with cross-organizational teams; to communicate and develop long lasting relationships with all levels in a clear, concise manner.

· Capable in prompt incident and problem management, provides short term workaround and long term solutions wherever is applicable, in order to maintain system maximum uptime and availability.

· Strong in change management control, good documentation skills and high problem solving skills.

· Strong team player. Flexible and able to coordinate team effectively both in and outside of office hours; willing to take on challenges and provide prompt and effective day and night support

· Good Understanding of wholesale and transaction banking operation function domain covering Payment and account receivables operation.

· Understanding of ITIL methodology would be highly advantageous

Main Responsibilities

• Lead the product development lifecycle from concept to launch.
• Conduct market research to identify emerging trends and consumer needs.
• Collaborate with engineering, design, marketing, and sales teams to develop product strategies and roadmaps.
• Define product requirements, specifications, and features.
• Manage project timelines, budgets, and resources to ensure timely delivery of products.
• Coordinate product testing, validation, and quality assurance processes.
• Analyze product performance metrics and customer feedback to iterate and improve products.
• Stay abreast of industry developments and competitive landscape.
• Communicate product updates and developments to stakeholders.
• Foster a culture of innovation and continuous improvement within the product development team.

Requirement

• Bachelor's degree in Business Administration, Engineering, Marketing, or related field such as Arts & social science.
• Strong understanding of product development processes, including ideation, design, prototyping, testing, and launch.
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Strategic thinker with a deep understanding of market dynamics and consumer behaviour.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in project management tools and software.
• Experience working in [specific industry or domain] is a plus.
• Willingness to learn

Main Responsibilities

• Lead the product development lifecycle from concept to launch.
• Conduct market research to identify emerging trends and consumer needs.
• Collaborate with engineering, design, marketing, and sales teams to develop product strategies and roadmaps.
• Define product requirements, specifications, and features.
• Manage project timelines, budgets, and resources to ensure timely delivery of products.
• Coordinate product testing, validation, and quality assurance processes.
• Analyze product performance metrics and customer feedback to iterate and improve products.
• Stay abreast of industry developments and competitive landscape.
• Communicate product updates and developments to stakeholders.
• Foster a culture of innovation and continuous improvement within the product development team.

Requirement

• Bachelor's degree in Business Administration, Engineering, Marketing, or related field such as Arts & social science.
• Strong understanding of product development processes, including ideation, design, prototyping, testing, and launch.
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Strategic thinker with a deep understanding of market dynamics and consumer behaviour.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in project management tools and software.
• Experience working in [specific industry or domain] is a plus.
• Willingness to learn

Main Responsibilities

• Lead the product development lifecycle from concept to launch.
• Conduct market research to identify emerging trends and consumer needs.
• Collaborate with engineering, design, marketing, and sales teams to develop product strategies and roadmaps.
• Define product requirements, specifications, and features.
• Manage project timelines, budgets, and resources to ensure timely delivery of products.
• Coordinate product testing, validation, and quality assurance processes.
• Analyze product performance metrics and customer feedback to iterate and improve products.
• Stay abreast of industry developments and competitive landscape.
• Communicate product updates and developments to stakeholders.
• Foster a culture of innovation and continuous improvement within the product development team.

Requirement

• Bachelor's degree in Business Administration, Engineering, Marketing, or related field. Master's degree preferred.
• Proven experience (X years) in product development or product management roles.
• Strong understanding of product development processes, including ideation, design, prototyping, testing, and launch.
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Strategic thinker with a deep understanding of market dynamics and consumer behaviour.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in project management tools and software.
• Experience working in [specific industry or domain] is a plus.

ABOUT THIS ROLE

As Product Manager, you will focus on one or more of our flagship media publications. You will move fast to refine clear scope and product requirements, question assumptions, identify issues where appropriate, and proactively identify and raise product risks. You will work to define and build critical experiences that will help us match customers with content they love. You will be a key player at the intersection of business and technology, supporting the growth of company through the successful creation and operation of our end consumer facing features. You will interact with external partners and internal users, as well as interface with groups across the organization. You will collaborate with the editorial teams, and internal Engineering and Business teams amongst others to enhance the reach, engagement and monetization of our products.

ABOUT YOU You have a thirst for continuous learning, commitment to action, an attitude that anything is possible, ability to execute cross functional projects and a relentless focus on the customer. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You leverage data to data to make decisions and actively engage crossfunctionally with engineering teams stakeholders to solve right for the customer. If you “love rolling your sleeves up and getting stuff done” and have a strong interest in content packaging and discovery, particularly in the media industry, this role is for you.

As a Product Manager, you will... ● Define and execute the roadmap with clearly articulated and well measured goals ● Identify, define and execute on projects that elevate the usability, novelty, and comprehensiveness of discovery pathways ● Drive understanding of how and where discovery initiatives can bolster content discovery and engagement ● Lead cross-functional collaboration with engineering, data science, UX, marketing, and other partner teams to create discovery experiences that are meaningful and delightful to consumers ● Collaborate across teams to optimize content classification, browsing, and conversion experiments and measure firmly understood hypotheses and business objectives ● Plan and prioritize the backlog for development teams to ensure maximum value in deliverables ● Interpret insights and business needs and transform into detailed product requirements documents and user stories for engineering teams to execute

BASIC QUALIFICATIONS

● Bachelor's degree in a technical, analytical or related field ● 7+ years of total experience preferably in consumer product management in complex organisations ● Strong communication skills - Can provide information to technical and non-technical stakeholders alike and guide them to confidently informed decisions ● Strong execution skills to create high standard product specifications, product success metrics and drive product delivery through multiple teams ● Experience in data driven hypothesis testing and experimentation ● Experience working with design teams to improve the user experience for customer facing products/features ● Strong team player and earns trust of engineers and designers as an authority on customer needs ADDITIONAL QUALIFICATIONS ● Background in technical role is a plus

Requirements

Additional Information:

This is a non technical role.

Focuses on Product Execution and Customer Insights i.e. product specifications, execution & delivery; and able to work closely with Technical Engineers and Designers.

By 'Products' we are referring to e.g. Straits Times, ZaoBao, Business Times etc. Currently each has a dedicated agile team to look after/support them, and how to grow/enhance them. The Product Manager is a part of this team.

With reference to the diagram below, the required skills and responsibility fall within the 4 aspects: Primarily manages the Product Execution and Customer Insight aspects.

Experience: 3-5 Years

Role: Production Support Engineer

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI

· Make sure system availability as per respective agreed SLA

· Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

· Provide support for annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation].

Key Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Experience: 10+ Years

Role: Production Support Analyst

Key Skills: AS400, COBOL programming, SDLC, Change Management

Key Requirements:

• Support trade applications rollout of changes and/or problem fixes into production system

• Work with L2 team in incident management and production monitoring

• Work with L3 team lead to plan problem fix to meet TRO

• Implement changes in production following Aldon LME and/or DevOps process

• Attend and present change items in CAB and CCM meetings

• Analyze production issue trend and give feedback to development on quality improvement and issue prevention

Key Requirements:

• 6 or more years IT working experience in production support role in bank/FI environment

• Alternatively, working experience in development role is acceptable, understand application issue, analyse root cause and implement fix

• Be proficient and hands-on experience in AS400 system and COBOL programming; be able to use TAMIC tool is an advantage

• A team player good at collaborating with own teammates and partner teams to get job done

• Ability to work independently and sharp problem analysis and resolution skills

• Good communication skills with technical and non-technical stakeholders

• Time management and work prioritization

• Be able to work under pressure and handle multi-tasking

• A fast learner, he/she will need to expand work scope to support J2EE application on open system (Linux, UNIX).

Experience: 3-5 Years

Role: Production Support Engineer

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI

· Make sure system availability as per respective agreed SLA

· Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully

· Provide support for annual Disaster Recovery (DR) exercise for supported applications

· Provide support to System Engineers on server level patches / upgrade as and when applicable

· Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor

· Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation].

Key Requirements:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment Willingness to work across platforms – UNIX / open, AS/400 and mainframe