Total 1,095 sales support specialist job vacancies in Manufacturing / Production category in Singapore

We have an exciting and highly confidential opportunity with one of the world’s most iconic brands. They are looking for a Apparel Product Developer to join their dynamic team on a 1-month contract, with excellent potential for multiple renewals and additional headcount opportunities!

Why This is an Amazing Opportunity:

• Global Impact: Work with a top-tier, globally recognized brand.
• Growth Potential: A contract role with the opportunity for renewals and multiple headcounts.
• Be a Key Player: Lead and inspire teams to success while driving innovation and efficiency.
• We are looking for an Apparel Product Developer committed to our athletes and deliver world-class products to help athletes push the boundaries of their potential.
• Coordinates the product development process – digital and physical - from initial concept to commercialization ready for assigned products, according to critical dates, product specification, sustainability, performance, and profitability goals.
• Provides support within product development teams and with cross-functional partners in areas related to materials and trims, garment construction, development process, cost negotiation, sustainability and quality risk mitigation.
• Collaborates with design, product management and technical design and factories to effectively execute product development goals and deliverables.
• Creates and maintains appropriate documentation for assigned products; ensures all appropriate development documentation is completed, including product specs, costing and prototype notes.
• Tracks and facilitates sampling and prototyping for products; identifies and addresses key issues and challenges in construction/manufacturing and plans accordingly to deliver proven and tested product.
• Monitors and communicates progress and challenges throughout the product testing process to meet product integrity requirements.
• Keeps abreast of team goals, new technology, market trends and consumer needs throughout the development process.

WHO YOU WILL WORK WITH:

The team of designers, technical designers, product management, developers, testers, engineers, and managers obsess over iconic silhouettes and create groundbreaking new styles. They collaborate, ideate and refine products’ construction, fit and materials. They skillfully operate at the intersection of the consumer, technical feasibility and business objectives. And they work lockstep with manufacturing, factories and others to produce the final result: products that reflect the soul of sport and inspire athletes to reach new levels of performance

WHAT YOU BRING:

• Minimum 3-5 years’ experience in apparel development and/or manufacturing, or relevant experience.
• Knowledge of apparel development and manufacturing, digital product creation, garment fit, construction, craft, materials, trims, print and graphic execution, and costing
• Ability to read product specs and understand complex constructions
• Believes in continuous self-improvement, leading with empathy, compassion and teamwork
• Team player; able to effectively work in a dynamic work environment with high inter-dependencies between teams, cross-cultural colleagues, and diverse and innovative thinking
• Demonstrated verbal and written communication skills with an ability to clearly articulate goals and objective; problem solving skills; proficient with Microsoft Excel, PowerPoint, Word, and Outlook. Proficiency in Adobe Illustrator and Digital 3D Garment program will be an advantage.

Next Step

• Prepare your updated resume
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

EA LIcence No.91C2918| Personnel Registration No. R2096241

• Increase revenue and market growth of general laboratory products and solutions in the assigned market segment.
• Handle enquiries from customers and prospects, providing excellent pre-sales and after-sales support.
• Build and maintain positive relationships with existing and potential customers, along with key opinion leaders.
• Monitor market trends and evaluate customer requirements.

Requirements:

• Degree in Marketing or equivalent.
• At least 4 years of sales experience in Laboratory Equipment/Consumables.
• Strong understanding of scientific and general laboratory consumables.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Monitor, optimize, and troubleshoot issues related to either fermentation/cell culture or protein purification processes and unit operations.
• Perform product quality impact assessments and support root cause assessments for process discrepancies and Quality investigations.
• Identify and implement corrective actions, preventative actions and continuous improvements for process and equipment.
• Create, review and revise cGMP documents such as batch records, SOPs, etc.
• Create change records.
• Perform gap and technical assessments for global standards and procedures (GSPs and SOPs).
• Serve as risk lead or subject matter expert in support of risk assessments and hazards analysis e.g. microbial control risk assessments.
• Develop technical training material and conduct technical training for production staff.
• Support the technology transfer of new products/processes e.g. perform field testing.
• Create, review, revise and approve technical reports and engineering documents such as URS, FS, SDS, P&IDs, etc.
• Design, procure, commission, and qualify new equipment.
• Work effectively as part of a team responsible for ensuring successful and efficient processes for the production of recombinant proteins.
• Serve as subject matter expert for regulatory inspections as well as internal audits and support inspection response.
• Collaborate with multidisciplinary teams to achieve project objectives.
• Assist in experimental design and troubleshooting as needed.

About You:

• Min. 5 years of experience
• Bachelor's degree in a relevant life science field (e.g., biology, biotechnology, biochemistry).
• Previous experience in a GMP environment is preferred.
• Strong attention to detail, organizational skills, and the ability to work independently or in a team.
• Excellent communication skills, both written and verbal, in English.
• Adherence to safety protocols and regulatory compliance.
• Able to work remotely

Duration: 12 months. Option to extend depending on business needs.

• Be part of a dynamic lab & medical equipment firm
• Attractive benefits

RESPONSIBILITIES

• Present, promote and sell products/services to existing and prospective customers in the cleanroom, biotechnology and pharmaceutical production industries
• Develop and implement strategic sales plans for products offered and agencies assigned
• Engage with potential customers to understand their needs; identifies and suggests equipment, products, services or solutions that will meet those needs.
• Analyse the territory and market’s potential, track sales and status reports
• Develop strong technical know-how on products and applications to support and effectively engage prospects and clients
• Foster and enhance good relationship with all of our customers and grow product portfolio for the team

REQUIREMENTS

Incumbent should ideally be from a Sales Engineer background, experienced in sales related to cleanroom/industrial/pharmaceutical industries. Sales experience is in relations to capital equipment (CAPEX)/ Engineering/integration-related solutions, unlike benchtop devices.

• Minimum diploma in Engineering, Biotechnology or related disciplines
• Minimum 3 years of experience in technical sales environment within related industries (e.g.: healthcare/ cleanroom/ pharmaceutical/ industrial equipment)
• Has strong sales track records
• Experienced in tender and request for quotation (RFQ) preparation and costing
• Preferably with cleanroom or pharmaceutical equipment sales experience
• Good communication & presentation skills (well versed in English – both spoken and written)
• Good analytical and problem-solving skills
• Target driven and able to work independently
• Meticulous and organized personality
• A positive attitude is a mind set that helps you see and recognize opportunities, as well as a strong willingness to learn

Responsibilities:

• Collaborate with the Product Manager and Corporate Banking unit to provide expert advisory on cash management, corporate internet banking, and trade finance products.
• Gather and analyze market information to drive product innovation and optimization.
• Develop and implement strategies and budgets for cash management and trade finance, focusing on both domestic and cross-border operations. Create marketing channels to achieve business objectives and revenue targets, enhancing the Bank’s competitive position.
• Design and tailor trade finance solutions and pricing strategies to meet corporate clients’ needs.
• Oversee the preparation and execution of the annual budget for cash management and trade finance, including strategy and action plan development..
• Ensure effective communication of product information to internal stakeholders.

Ideal candidates are expected to possess:

• Bachelor’s degree in Business, Finance, or a related field.
• With more than 5 years of experience in Global Transaction Services (GTS), with deep expertise in corporate banking product sales, including trade finance and cash management.
• Good understanding of general banking products, credit facilities, risk management, and the regulatory framework.
• Excellent presentation, interpersonal and communication skills
• A proactive, client-focused attitude with strong relationship management abilities.
• Proficient in both English and Mandarin, as this role required communication with Mandarin-speaking colleagues in Taiwan and clients in Greater China.

Responsibilities:

· Deliver a 1st class Production Support service to Bank’s Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and

department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support.

· Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

We are seeking for you who is…

• Being passionate in the field of Cell and Gene Therapy;
• Outgoing and enjoying talking to people;
• Capable of working autonomously and as a team;
• Have an academic background of at least a degree in Life Science

The ideal candidate will be accountable for driving sales of our cell culture media products, building strong customer relationships, and expanding our market presence. This role requires a deep understanding of cell culture applications and a passion for delivering exceptional service to our clients.

If you are the person, we invite you to scroll down to learn more about the responsibilities of a Product Specialist!

About InnoCellular

As a spin off company from A*STAR Singapore, InnoCellular Tech Pte Ltd specializes in developing efficient and cost-effective cell culture media for stem cells and specialized cell applications. Renowned for our expertise, we excel in formulating high-performance, consistent, and top-quality biological products essential for pioneering next-generation therapies. Our services encompass a diverse array of options, ranging from ready-to-use basal formulations, to customized media for specific cell types, for RUO or cGMP purposes, all tailored with unparalleled flexibility to meet specific experimental or clinical needs.

Key Responsibilities

• Identify and develop new business opportunities within the biotech and life sciences sectors, in both collaborations and sales.
• Development of sales plan and execution of the plan.
• Regularly visit customers and prospects to maintain relationships and promote products. Engage with customers to understand their needs and present solutions that meet those needs.
• Monitor sales constantly based on opportunities, sales leads and quotations, and follow through on the overall purchasing process.
• Interact with customer to provide technical support and guidance to customers regarding cell culture media applications.
• Collaborate with the marketing team to develop sales strategies and promotional materials.
• Assist in marketing events.
• Prepare and deliver sales reports and forecasts to management.
• To keep up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Qualifications

• Bachelor's degree in Life Sciences, Biotechnology, or a related field. Advanced degree preferred.
• Proven experience in sales, preferably in the biotech or life sciences industry.
• Good knowledge of cell culture techniques and applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• An organized, meticulous, and disciplined person with a good eye for details.
• Good proficiency in written and spoken English and Chinese.
• Willingness to meet people around Singapore as required.

What We Offer

• Competitive salary and commission structure.
• Comprehensive benefits package, including health insurance
• Opportunities for professional development and career advancement.
• Supportive and collaborative work in

and of course.... you will join a friendly and engaged team :)

How to Apply

Interested candidates are invited to submit their resume with a cover letter detailing their qualifications to [email protected] and [email protected].

Please include "Application: Product Specialist (Cell Culture &Media)" in the subject line.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR46056

Job Level: 3-9 years of relevant experience (L2/L3)

Location: Singapore

Job Objectives:

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities:

· Deliver a 1st class Production Support service to Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute to effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and user’s queries are resolved within SLA

Key Requirements:

Education:

· Bachelor’s degree in computer science or related field.

· At least 6 years’ relevant experience, preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with a sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competence in Microsoft Excel, PowerPoint and Word documents

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer to your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume.

Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Context:

• Decommissioning of a trading platform for Bonds business activity to a main front office target platform.
• The senior developer will lead a future team of developers. The team will be fully allocated to this project and will be part of a multi-site project team.
• The position involves working to develop code under modern standards, including possible cloud-readiness.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Job Requirements:

• At least a Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies), or related fields
• 5-7 years of experience in Production Support of financial systems
• Strong knowledge of KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge of Capital Market FO/BO environment is an advantage
• Strong knowledge of Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Knowledge of monitoring solutions like ITRS Geneos is an advantage
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills

Our client is a well-established international bank that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Design, develop and manage a suite of bond and fund products that cater to the unique needs of private banking clients ensuring alignment with market trends and regulatory requirements.
• Conduct in-depth market analysis to identify emerging trends, competitive products, and client preferences in fixed-income securities and mutual funds.
• Act as a subject matter expert for RMs providing insights on investment products, performance, and market conditions.
• Regularly review and assess the performance of bond and fund products making recommendations for enhancements or adjustments as needed.
• Ensure all investment products comply with relevant regulatory frameworks and internal policies including documentation and reporting standards.

skills and experience required

• Bachelor's degree preferably in Business or a related discipline.
• Minimum 3 years of experience in investment product management within a private banking/wealth management industry is advantageous.
• Strong understanding of fixed-income markets, fund structures and investment strategies.
• Proven ability to analyze financial data, assess market conditions and identify investment opportunities.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Executing effective sales and marketing activities to achieve business objectives.
• Managing business development initiatives and strategically positioning products and services.
• Liaising with suppliers and customers in a satisfactory manner, addressing inquiries and opportunities.
• Conducting market analysis to identify opportunities and enhance product positioning.
• Undertaking any additional responsibilities as assigned

Requirements:

• Degree or Masters in Biotechnology or related disciplines
• 1 - 2 years experience in related field
• Entry level are welcome to apply. Training provided

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Working hours: Flexible

Working location: REMOTE (WORK FROM HOME)

JOB DESCRIPTION

• Prepare backend for clients
• Prepare hardware and make courier arrangements for clients
• Setup and train clients on both frontend and backend
• Assist clients on issues via WhatsApp, emails, phone calls and support software
• Guide clients on how to achieve their features
• Document any bugs/requests on support software
• Feedback to developers and follow through to resolutions
• User Acceptance Testing – Testing and new documenting releases

JOB REQUIREMENTS

• Minimum 'O' levels and above
• Strong command of languages
• Weekly face-to-face meetings on Monday 10am
• Work remotely and independently
• Punctual and organized
• Update Office Software Tools daily and promptly
• Be responsive to all client messages > shorter than 5 minutes for first response

EA Reg. Number: R21100629

EA License Number: 22C1278

Role: Production Support Analyst

Job Level: 6-9 years of relevant experience (L3)

Responsibilities:

• Provide 24x7 production support onsite / offsite.
• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix
• Prioritize defects and plan for production release based on defect criticality or align with quarterly release
• Follow up on defect and incident closure and meet incident closure KPI
• Share production defect support learning with QA team and development team to improve application quality and minimize future defects
• Make sure system availability as per respective agreed SLA
• Support EOD batch run
• Perform annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Ensure proper knowledge transfer (KT) from project / development team before enhancement release
• Ensure application documentation is properly updated for each production release

Requirements:

Education:

• Bachelor’s degree in computer science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• At least 10 years of Mainframe experience.
• At least 5 years of solid Base CARDLINK (Credit and Debit Card System) hands-on experience.
• Cards and payments domain Knowledge.
• Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
• Expert knowledge and use of Mainframe tools such as; Control-M, Endevor, File-Aid, Control-M.
• Prior application or production support experience is a plus.

Key Domain/ Technical Skills:

• Mainframe, Cardlink
• COBOL, JCL, VSAM, CICS, Ezytrieve
• Microsoft Office.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

about the company

Our client is a multinational organization specializing in semiconductor equipment. They are seeking a shipping executive to handle shipping documents and coordinate freight bookings.

about the job

• Help negotiate and secure shipments by coordinating with ship owners, brokers, and other relevant parties.
• Assist the Freight Manager with daily operations, including post-fixture activities and documentation.
• Handle full-set of shipping documents, B/L, commercial invoice, packing list and etc.
• Handle Shipment for all machines model, including crating and fork-lift arrangement and coordination
• Track the shipping market and collect pertinent data to support decision-making.
• Arrange fumigation of crate as required.

skills & experience required

• Diploma / Higher NITEC
• Experience in manufacturing environment will be a plus
• Handles shipping documentations
• Familiar with Syspro Business software will be an added advantage

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 4 years in Product Specialist (Medical Sales) in Hospitals or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

Job overview

Preqin’s Limited Partner business– which encompasses Sovereign Wealth Funds, Pension Funds, Endowments, Wealth Managers, Family Offices and other private markets investors – is making private capital investing intelligent and efficient with innovative solutions in data, benchmarks, analytics software, research and services. We are seeking a knowledgeable and enthusiastic Product Specialist.

What you’ll be doing:

• Develop a deep understanding of financial data products, including features, benefits, and applications in the market. Preferrable, intermediate knowledge private markets
• Client Collaborate with clients to identify their needs and provide tailored solutions, ensuring they maximize the value of our offerings
• Conduct research to understand our white space opportunity across multiple markets and customer personas, competitor offerings, and industry trends that may impact our product development
• Provide training and ongoing support to clients and internal teams, ensuring they understand and are equipped to utilize our products effectively
• Work closely with product development, marketing, and sales teams to gather feedback, identify key target prospects and drive continuous improvement of our product suite
• Create and maintain comprehensive product documentation, including user guides, FAQs, and training materials

What you’ll bring to us:

• 5+ years of experience in a product specialist, sales specialist, or similar role within a financial services provider, or in a financial institution
• Proven success in interfacing with client-facing teams and leading pre-sales support and solution development that involves complex financial @ Preqin Strictly private and confidential data
• Liaise with cross-functional teams to understand how our new products are performing and explore how we should approach pricing and packaging
• Experience developing educational materials and delivering training on the use of financial data products or workflow products; support continuous improvement of the knowledge and materials used by sales enablement with regard to our product offering
• Excellent communication skills, with the ability to explain complex financial concepts to both technical and non-technical audiences

Why join us?

We centre our culture in our teams members growth, sparking their curiosity and fuelling their career adventures. We celebrate and recognise contribution, high performance and strong collaborative behaviours. We’re building and growing our learning programs, frameworks and tools to help people thrive and its an exciting time to join us. We support our internal communities and donate our time, knowledge and support to the communities that surround our offices globally.

TASKS

• Managing the structured products documentation and issuance process
• Drafting of various issuance documents and reports including legally binding documentation for structured products in close cooperation with trading, structuring, middle office, sales and legal & compliance and external partners
• Setting up products in the risk and trading system
• Daily lifecycle and corporate action management
• Automation of product documentation and processes in close cooperation with the IT department
• Website maintenance for product related publications
• Participate in-/ and manage projects

REQUIREMENTS

• Bachelor and/or master’s degree in finance or economics
• Practical experience in the structured products and/or OTC derivatives area
• Basic knowledge in financial derivatives and payoff of structured products
• Strong analytical and organizational skills
• Initiative, team-oriented and communicative personality
• Ability to work independently and under pressure
• Proficiency in English
• Good IT user skills, especially in Excel

NICE TO HAVE

• VBA knowledge

Job Description:

• Convert leads provided by the partner bank to sales through telemarketing;
• Handle customer enquiries with confidence;
• Correspond with customer through emails;
• Liaise with internal departments on policy fulfilment; and
• Achieve sales target for the team and individual set out by business.

Requirement:

• Good communication skills.
• Sales driven and willing-to-learn attitude.
• Certificate in General Insurance (BCP, PGI, HI) will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 4 years in Product Specialist (Medical Sales) in Hospitals or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

Job Description

• Pull orders and prepare for outgoing jobs e.g. loading the materials onto the lorry.
• Pick up materials as needed and organize the materials/products in the lorry.
• Load all tools and installation equipment onto the lorry for deployment and use at the site.
• Safely transport heavy products such as kitchen tops, counter tops, etc from the production floor to lorry and to installation site.
• Lay down protective barriers and prepare job sites for error-free installation.
• Perform installation of Granite, Marble, Quartz, Sintered Surface kitchen countertops, sinks, backsplashes, feature walls, etc.
• Ensure quality and precise installations using skilled craftsman methods/techniques to ensure near perfect installation of our products.
• Ensure all measurement and installation tasks are completed on time.
• Provide courteous customer service to our customers.
• Maintain a safe, organised and clean work environment at job sites.
• Process appropriate paperwork regarding the materials/job orders.
• Maintain the cleanliness and neatness of the lorry.
• Support other teams when required.
• Perform other duties as assigned.

Job Requirements

• Possess at least a Singapore Class 3 driving license.
• Candidate should preferably possess at least a Primary/O-Level certificate.
• Physically strong and able to deal with heavy weights e.g. 20kg and above.
• Prior experience with stone fabrication and/or installation will be an advantage.
• Understand simple English.
• Strong attention to details, precise, meticulous and good organisation skills.
• Able to work independently under minimum supervision.
• Must be able to work and communicate well with customers.
• Comfortable with using digital devices such as tablets for checking and updating schedules.
• Have positive attitude and willing to learn.
• Take pride in what you do and show integrity as a Lian Hin employee.

Job scope:

• Identify and generate new business opportunities and leads
• Provide technical support and product demonstrations to clients
• Understand customer requirements and propose tailored solutions
• Prepare and present detailed technical and commercial proposals
• Negotiate pricing, terms, and conditions with clients
• Build and maintain strong relationships with existing and potential clients
• Collaborate with engineering and production teams to ensure product specifications meet customer needs
• Conduct market research to stay updated on industry trends and competitor activities
• Manage the sales process from inquiry to order fulfillment
• Provide post-sales support, including troubleshooting and technical assistance
• Achieve sales targets and contribute to revenue growth
• Attend industry events, trade shows, and customer meetings
• Maintain accurate records of sales activities and customer interactions
• Provide feedback to product development teams based on customer input and market needs

Requirements:

• At least 3 years of experience in manufacturing automation machines
• Proficient in CAD software and Microsoft Office
• Diploma (or higher) in any discipline; relevant experience preferred
• Self-motivated, goal-driven, and able to multi-task
• Independent, creative, and proactive
• Strong interpersonal communication skills (English and Mandarin)
• Team player with a positive attitude and commitment
• Flexible and willing to adapt as needed

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Overview of the Role:

Our client is seeking an experienced Production Support Specialist with a strong background in financial systems support, particularly in Capital Markets applications. The ideal candidate will have extensive experience providing 24/7 production support, troubleshooting, and managing critical financial systems such as Kondor+, as well as other similar platforms. You will be responsible for ensuring the stability, availability, and performance of these systems while managing client communication, escalations, and system configurations.

2. Responsibilities:

• Provide Production support for financial systems, including monitoring, troubleshooting, and resolving incidents related to Kondor+ and other Capital Markets applications (e.g., Summit, Murex, Calypso).
• Manage SLA and KPI metrics, ensuring service levels are met and clients are satisfied with the support provided.
• Act as a point of contact for client communication, including regular updates, incident resolution, and issue escalation.
• Perform predictive analysis and risk analysis to proactively identify potential issues and mitigate risks.
• Manage escalation processes for critical incidents and ensure prompt resolution.
• Provide consulting support to improve system performance and reliability based on production incidents and trend analysis.
• Support configuration management activities, including system configurations and setups for production environments.
• Work with monitoring solutions like ITRS Geneos to ensure system health and performance.
• Collaborate with project teams on release and the integration of new systems and upgrades.
• Perform system maintenance and updates, using tools such as XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.

3. Requirements:

• 5-7 years of experience in production support for financial systems, with a strong focus on Capital Markets applications.
• 3+ years of experience specifically with Kondor+ or other similar financial applications (e.g., Summit, Murex, Calypso).
• ITIL certification/knowledge and understanding of IT service management processes.
• Familiarity with Capital Markets products and workflows (e.g., FO/BO environments).
• Proficiency in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT, and Control-M.
• Experience with monitoring solutions, preferably ITRS Geneos.
• Strong skills in SLA & KPI management, client communication, and escalation management.
• Ability to perform predictive analysis and provide valuable consulting insights to improve system performance and reduce downtime.

Desired Skills:

• Knowledge of other Capital Markets applications such as Summit, Murex, Calypso.
• Experience in Risk Analysis and Project Execution in a financial context.