Repair Engineer (6 months Temp)
11 months ago
Responsibilities
Ensure Glory meets all contracted obligations, response times, repair times, Preventive Maintenance, minimise repeat call
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Responsibilities
- Ensure Glory meets all contracted obligations, response times, repair times, Preventive Maintenance, minimise repeat call
- Get involved with day to day Repair activities when the workload suggests an SLA breach
- Support both domestics and regional customers’ repairs
Qualifications:
- Recognised technical qualification
Experience:
- Minimum 3 years’ experience in a technical support role handling complex technical issues
- Customer facing experience
Skills and Attributes:
- Excellent communication (written and verbal) and interpersonal skills
- Ability to work independently and set priorities to meet customer and organisational expectations
- Proven problem solving and analytical skills
- Excellent organisational skills
- Strong customer service orientation
- Ability to handle high-pressure situations
- Self-motivated with the ability to meet deadlines
- Commercial awareness
- Ability to engage and motivate team members
Official account of Jobstore.
