We are seeking a skilled and customer-focused Field Service Technician to join our team in Singapore, Singapore. In this role, you will be responsible for installing, maintaining, and repairing various electronic and electrical systems at customer sites, ensuring optimal performance and customer satisfaction.
- Install, troubleshoot, and repair electrical and electronic systems, including trace and X-ray technologies, at customer locations
- Conduct regular maintenance and service calls to ensure equipment functionality and reliability
- Provide exceptional customer service, effectively communicating with clients and addressing their concerns
- Document all service activities, including inspections, maintenance, and repairs, in a timely and accurate manner
- Manage inventory of parts and tools, ensuring proper stock levels and organization
- Collaborate with team members and senior technicians to resolve complex technical issues
- Stay updated on the latest industry trends and technological advancements
- Respond to emergency service calls within established response time goals
- Maintain a clean and safe work environment, adhering to all safety protocols and regulations
- Contribute to continuous improvement initiatives by providing feedback and suggestions for process enhancements
