Total 4 it specialist job vacancies in Maintenance / Repair category in D25 Kranji, Woodgrove, Woodlands

Responsibilities:

* Supervise and lead a team of maintenance technicians specializing in waterproofing.

* Plan, schedule, and coordinate maintenance activities to ensure timely completion of waterproofing projects.

* Inspect and assess existing waterproofing systems to identify potential issues and recommend solutions.

* Ensure proper application of waterproofing materials and techniques according to industry standards.

* Monitor ongoing projects to ensure quality, safety, and compliance with company standards and client specifications.

* Troubleshoot and resolve any issues that arise during maintenance or repair work.

* Communicate effectively with clients, subcontractors, and project managers to provide updates and ensure customer satisfaction.

* Prepare reports on maintenance activities

Requirements:

* Proven experience as a Maintenance Supervisor or in a similar role within the waterproofing or construction industry.

* In-depth knowledge of waterproofing techniques, materials, and industry best practices.

* Strong leadership and team management skills with the ability to supervise and train a team effectively.

* Excellent problem-solving skills and the ability to troubleshoot maintenance issues.

* Strong understanding of safety regulations and the ability to enforce safety protocols on-site.

* Good communication skills, both written and verbal, with the ability to interact with clients and team members professionally.

Responsibilities:

* Supervise and lead a team of maintenance technicians specializing in waterproofing.

* Plan, schedule, and coordinate maintenance activities to ensure timely completion of waterproofing projects.

* Inspect and assess existing waterproofing systems to identify potential issues and recommend solutions.

* Ensure proper application of waterproofing materials and techniques according to industry standards.

* Monitor ongoing projects to ensure quality, safety, and compliance with company standards and client specifications.

* Troubleshoot and resolve any issues that arise during maintenance or repair work.

* Communicate effectively with clients, subcontractors, and project managers to provide updates and ensure customer satisfaction.

* Prepare reports on maintenance activities

Requirements:

* Proven experience as a Maintenance Supervisor or in a similar role within the waterproofing or construction industry.

* In-depth knowledge of waterproofing techniques, materials, and industry best practices.

* Strong leadership and team management skills with the ability to supervise and train a team effectively.

* Excellent problem-solving skills and the ability to troubleshoot maintenance issues.

* Strong understanding of safety regulations and the ability to enforce safety protocols on-site.

* Good communication skills, both written and verbal, with the ability to interact with clients and team members professionally.

Job Responsibilities

Shared Service Customer Care:

• Serve as the first point of contact for customers, addressing inquiries, resolving complaints, mitigating measures and providing information about our products and our shared services
• Respond promptly and professionally to customer inquiries via phone, email, and any other company platforms.
• Maintain a positive and helpful attitude while delivering excellent customer service.
• Collaborate with internal teams to coordinate customer requests, order processing, and service delivery.
• Set appointments, and schedule servicing, installations, and maintenance appointments.

Administrative Support:

• Assist in general administrative tasks, including data entry, documentation, filing, and record-keeping.
• Maintain accurate and up-to-date customer databases and records.
• Prepare and distribute correspondence, reports, and presentations as required.
• Assist in inventory management, procurement, and office supply maintenance.

Communication and Coordination:

• Coordinate with internal departments to ensure effective communication and smooth workflow.
• Liaise with vendors, agents, suppliers, and contractors as necessary.
• Update customers on project progress, delivery schedules, and any changes or delays.
• Prepare quotation, generate picking list, delivery note, and purchase order promptly upon request.
• Provide administrative support to management.
• Streamline work processes, review, and provide feedback for improvement.

Job Requirements:

As a maintenance admin, you will be responsible for providing outstanding customer service to both internal and external stakeholders. You will act as a central point of contact for various departments within the organization, handling inquiries, resolving issues, and ensuring a seamless customer experience. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

• Prior experience in customer service and administrative roles is preferred.
• Excellent communication skills, both verbal and written, with a strong command of English and Chinese. Highly preferred if you are also fluent in Mandarin as need to liaise with Chinese counterparts.
• Exceptional interpersonal skills and the ability to handle customer inquiries and complaints professionally.
• Maintain accurate records of customer interactions and transactions
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• To perform duties as and when assigned by your Manager.
• Strong organizational and time management skills, with the ability to multitask and prioritize work effectively.
• Attention to detail and accuracy in handling administrative tasks.
• Ability to work independently and collaboratively in a fast-paced environment.
• A positive attitude, strong work ethic, and willingness to learn and adapt to new challenges.
• Permanent role in an expanding organization.
• Able to work 5.5 days a week, alternate Saturday

Established in 1982, Kiat Lay Cold Room Specialist Pte Ltd is Singapore's leading cold room contractor. We specialize in building customized industrial cold rooms and cold rooms for Automated Storage Retrieval System (ASRS). Additionally, we offer cold room repairs and panel installation services catering to various industries including Food and Beverage, Logistics, Mortuary, Pharmaceutical, and Hospitality.

Over the years, our products have been recognized for their efficiency and cost-effectiveness, making the Kiat Lay brand a trusted name in addressing unique design concerns and issues.

Learn more at www.kiatlay.com.sg.

JOB REQUIREMENTS:

• Education: High school diploma or equivalent. Technical certification in refrigeration or HVAC is preferred. Candidates must possess N Level or equivalent.
• Experience: A minimum of 2 years of experience servicing and repairing industrial refrigeration systems is required.
• Driving License: Valid driver’s license with a clean driving record.
• Technical Skills:Strong knowledge of industrial refrigeration systems, components, and best practices.
  Industrial refrigeration skills.
  Electrical skills.
  3A driver license.
  
• Language Skills: Basic language and writing skills in English and Chinese.
• Additional Skills:Excellent troubleshooting and problem-solving abilities.
  Strong communication and customer service skills.
  Ability to work independently and as part of a team.
  Good physical condition with the ability to lift heavy equipment.
  

JOB DESCRIPTION:

Service Industrial Refrigeration Systems: Perform routine maintenance on industrial refrigeration systems to ensure optimal performance.

Repair and Install Industrial Refrigeration Systems: Address any issues with existing systems and install new refrigeration systems as needed.

Respond to Ad-hoc Complaints: Efficiently attend to and resolve unexpected issues reported by customers.

Coordinate with Team Members: Communicate effectively with Coordinators, Supervisors, and Engineers regarding complaints and scheduled work orders.

Collect Payments: Handle the collection of payments for all Cash on Delivery (COD) and Work Orders (WO).

Advise Customers: Provide expert advice to customers on service contracts, necessary repairs, and system replacements.

Maintain Company Vehicle: Take responsibility for the upkeep and maintenance of the company van/lorry.

Drive Company Vehicle: Operate the company van/lorry to transport equipment and materials to various job sites.

Additional Tasks: Complete other duties as assigned by management.

JOB HIGHLIGHTS:

• Opportunities for career advancement
• Competitive annual bonus
• Stable and secure employment

COMPANY INTRODUCTION:

Kiat Lay Cold Room Specialist Pte Ltd, established in 1982, is a cold room contractor that builds customized industrial cold rooms and cold rooms for Automated Storage Retrieval System (ASRS) in Singapore. We also offer cold room repairs and panel installation services focusing on industries that require cold rooms such as Food and Beverage, Logistics, Mortuary, Pharmaceutical and Hospitality.

Over the years, our products have been proven to be efficient and cost-effective as the Kiat Lay brand continues to be a recognized name in addressing unique concerns and design issues.

Find out more at www.kiatlay.com.sg