Responsibilities and Duties:
Facilities Management
· Oversee and manage hospital facilities management through third party service providers of the hospital;
· Ensure proper maintenance and upkeeping of building, facilities and equipment, along with preventive measures and calibration;
· Conduct regular inspections on building, facilities and equipment to determine the need for repairs or renovation, and to audit vendor performance;
· Coordinate and liaise with internal users and external vendors for the execution of maintenance, repair and building works; and
· Develop building operation policies, procedures, and service standards to comply with regulatory requirement.
Housekeeping, Sterilization, Linen and Portering Services
· Oversee and manage hospital housekeeping, sterilization, linen and pottering services, through third party service providers of the hospital;
· Conduct regular inspections on cleanliness and delivery of services to ensure timely, accurate and quality service;
· Manage patients, staff and stakeholders’ feedback on service delivery; and
· Reporting to Senior Management at the Health Quality Steering Committee (HQSC)
Vendor management
· Develop service requirement and standards for tendering of facilities management and housekeeping services;
· Manage and evaluate the performance for third party service providers in delivering their contracted services;
· Work closely with service providers to implement and monitor strategies to overcome audit findings and service gaps; and
· Review reports and billing documents.
Project Management
· Plan, secure project budget and resources, coordinate and execute projects; and
· Prepare and manage project schedule to ensure project completion within scope and schedule
Job Requirements:
· Degree with minimum 3-5 years’ experience in project management/ operations support, preferably from healthcare industry
· Proficient in workplace safety and health, and fire safety
· FSM/ SMC/ SIC/ CERT trained
· bizSafe Level 2/ sterilization handling / FM/ HK/ PM trained are preferred
· Good communication and interpersonal skills
· Good analysis and problem-solving skills
· Proficient with Microsoft Office applications
· A team player with initiative and excellent service attitude
· Ability to multi-task and work independently in a fast-paced environment
