Total 2 customer experience manager job vacancies in Others category in Singapore

Job Description

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote our Company services with clear service knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database

Requirements

• Minimum Diploma in Business Management
• Prior experience working in telemarketing or sales function and/or the beauty & wellness industry preferred
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

*From $2400/month
*Retail Hours
*Near MRT Station

Job Descriptions:
• Attend to all customers' call in/walk in enquiries
• Fixing, rescheduling and reminders on customer appointments
• Perform invoicing and cashiering duties (payment/daily settlement)
• Reports data entry & consolidation for submission

Job Requirements:
• Basic knowledge of Microsoft Excel
• Good interpersonal and communication skills
• Customer service oriented
• Team Player with Positive Attitude
• Preferably with experience. No Experience are welcome as training will be provided
• Only Singaporean, PR or LTVP+ will be considered

Benefits:
• High Incentive benefits
• Career advancement opportunity
• Training will be provided
• Medical & dental benefits