Total 106 customer service manager job vacancies in Others category in Singapore

Responsibilities

• Manage inventory: Maintain accurate records of product storage and ensure that stock levels are adequate
• Plan deliveries: Set up schedules for incoming and outgoing shipments
• Manage contracts: Negotiate and manage contracts with suppliers
• Resolve issues: Investigate complaints and provide solutions, such as replacing faulty goods
• Analyze budgets: Plan and analyze budgets and expenditures
• Ensure compliance: Enforce industry laws, regulations, and company policies
• Lead meetings: Hold daily meetings to identify issues and actions to be taken
• Provide customer service: Maintain customer service logs and provide excellent customer service
• Manage staff: Oversee and lead a team of logistics specialists and coordinators

Responsibilities

• Inventory management: Maintain accurate stock counts, and plan storage solutions to optimize space
• Shipping and receiving: Oversee the receipt and dispatch of goods
• Safety: Implement safety protocols and maintain health and safety standards
• Communication: Communicate with employees, customers, and suppliers to ensure smooth operations
• Data analysis: Analyze data to identify areas for improvement
• Problem-solving: Recommend plans to improve productivity and solve problems
• Reporting: Produce regular reports

Responsibilities

• Planning: Develop long-term plans and strategies for the company's success
• Managing: Supervise, hire, and train employees
• Analyzing: Analyze budgets to reduce costs and review contracts and purchase orders for quality requirements
• Improving: Identify areas for improvement and work with teams to develop solutions
• Managing quality: Manage quality assurance programs and review designs for quality
• Managing processes: Develop and monitor processes and procedures
• Managing risks: Anticipate and track operational risks and provide solutions
• Managing resources: Plan the use of materials and human resources
• Managing documentation: Create and monitor personnel documentation to ensure it complies with regulations

Responsibilities

• Manage inventory: Maintain accurate records of product storage and ensure that stock levels are adequate
• Plan deliveries: Set up schedules for incoming and outgoing shipments
• Manage contracts: Negotiate and manage contracts with suppliers
• Resolve issues: Investigate complaints and provide solutions, such as replacing faulty goods
• Analyze budgets: Plan and analyze budgets and expenditures
• Ensure compliance: Enforce industry laws, regulations, and company policies
• Lead meetings: Hold daily meetings to identify issues and actions to be taken
• Provide customer service: Maintain customer service logs and provide excellent customer service
• Manage staff: Oversee and lead a team of logistics specialists and coordinators

Responsibilities

• Identify customers: Find new customers through referrals or cold calling
• Build relationships: Maintain contact with customers and work to establish long-term relationships
• Explain products: Provide information about products and services, and how they can help customers
• Negotiate prices: Discuss prices and terms with customers, and prepare sales agreements
• Process sales: Process transactions, handle returns, and provide discounts
• Resolve issues: Respond to customer questions and complaints
• Plan sales: Create sales strategies and work towards sales targets
• Attend events: Attend conferences and trade shows to learn about new products and customer needs

Responsibilities

• Planning: Develop long-term plans and strategies to improve the company
• Managing: Supervise employees, manage quality assurance, and oversee day-to-day operations
• Analyzing: Analyze budgets to reduce costs, and review contracts and purchase orders for quality
• Improving: Identify areas for improvement and work with teams to develop solutions
• Managing resources: Plan how to use materials and human resources
• Managing risk: Anticipate and track operational risks, and develop strategic solutions
• Managing documentation: Create and monitor personnel documentation to ensure it complies with regulations

Responsibilities

• Inventory management: Ensure stock counts are accurate, and plan storage solutions to maximize space
• Safety compliance: Develop plans to ensure compliance with safety regulations and promote a safe work environment
• Receiving, warehousing, and distribution: Oversee these operations to ensure they comply with company policies
• Staff management: Lead and motivate a team of warehouse workers, supervisors, and support staff
• Data analysis and reporting: Analyze data and provide insights to improve productivity
• Communication: Communicate with staff and other stakeholders to ensure smooth operations
• Problem-solving: Recommend plans to improve productivity and solve complex operational challenges

• Develop sales strategy: Create a plan for the business to achieve its sales goals
• Set sales goals: Establish targets for the sales team to meet or exceed
• Hire and train salespeople: Recruit and train new sales representatives
• Motivate the sales team: Encourage the sales team to generate leads and build relationships with clients
• Manage the sales pipeline: Ensure sales representatives follow their route plans
• Report on sales activity: Track sales performance and provide reports to management
• Manage the sales budget: Ensure sales operations are within budget
• Collaborate with other departments: Work with other departments to ensure the sales strategy aligns with the business's overall objectives

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

• You will ensure production objectives are met within approved budget, schedules, and quality specifications
• You will develop improvements in production methods, standards and procedures to ensure effective use of resources
• You will deploy health and safety initiatives to support a zero incident culture
• You will foster a high-performing work team culture throughout the facility
• You will implement Continuous Improvement Framework tools
• You will develop and maintain a trained, quality-centered manufacturing workforce
• You will facilitate regular production meetings to review order progress and to resolve outstanding order issues to meet on-time shipment commitments

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

An Operations Manager manages the big picture and identifies areas of improvement. The average Operations Manager’s responsibilities include:

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

A Warehouse Manager completes various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Their duties and responsibilities often include:

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

An Operations Manager manages the big picture and identifies areas of improvement. The average Operations Manager’s responsibilities include:

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Project expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• Manage, develop, coach, control, and motivate the sales force to develop their skills to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
• Ensure targets are delivered through people management, performance review, reward, and individual recognition

We are seeking an Operations Manager specializing in the electrical sector. The Operations Manager will be located in El Paso, TX and is the primary lead for the production of switchboards. The responsibilities of the Operations Manager include developing strategic direction and leading key manufacturing processes to ensure production objectives are met according to safety, quality, and customer requirements.

The expected annual salary range for this role is $120,000 - $175,000 per year. This position is also eligible for a variable incentive program.

The Operations Manager will:

• Support the operation's strategic plan by providing specific product designs into finished products that meet customer order requirements, product quality standards, and product delivery commitments
• Serve as the tactical liaison between the Plant Manager and Production Supervisors while leading others in achieving organizational goals
• Lead the effort to build a team from the ground up as operations in El Paso get started

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner