· Warmly welcome and greet our members and their guests to our Club.
· Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries
· Attend to phone inquiries and ensure all reservations are confirmed
· Maintain good guest relations at all times
· Attend to the needs of the customers professionally
· Ensure daily operations in Front Office run smoothly
· Positive attitude with an outgoing personality
· Well-groomed and takes pride in looking good
· Great communication and excellent customer service skills
· Perform any other ad-hoc duties as assigned
Working place at Raffles Place
