Total 10 quality assurance executive job vacancies in Others category in Singapore

Job Scope

1. Perform completeness check on audit confirmation request form/online request from customers/auditors

2. Daily process/data input of customer request on timely and accurate basis

3. Verification of customer/auditor instructions against bank records.

4. Attends to enquiries from stakeholders pertaining to request handling.

5. Manage exception case sand escalate to team lead if necessary.

6. Reconciliation and all adhoc task

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

JOB DESCRIPTION:

1 To support businesses in processing, performing loan documentation review and booking transactions accurately into bank systems.

2 To collaborate closely with team to uphold and improve on service standards based on established cut-off times.

3 To initiate and follow up on production tickets to resolve systemic issues as well as businesses on outstanding cases pending confirmation/ clarification.

4 To participate and lead mini operational excellence or continuous improvement projects to improve the agility and control of processes and scalability of existing resources.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Handles the day-to-day operational work - processing account closures, Earmark / Signal status, Transactions posting and follow up with the respective parties, if necessary, and ensures that service standards are met.

1) Prepare/Update PRMs & SOPs timely

2) Archival & Retrieval of documents

3) Support UAT/LV on system/workflow enhancement.

4) Perform FATCA/CRS processing activities

5) Enrolment & De-enrolment of e-statements

6) Sorting of mails

7) Processing of returned cards (ATM/Debit/Credit)

8) Processing of returned mails (Individual & Corporate)

9) Support Team Manager/Leader on project/initiatives & process improvements.

10) Meet turn-around times / service levels at all times

11) Complete adhoc assignments/tasks assigned within timeline

12) Any other duties that may be assigned by Team Lead or Team Manager

13) Perform call back verification to customers for static data updates

14) Handling of failed notifications

15) Prepare Powerpoint slides as and when required

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

1. Perform processing of record creation and system updating in Bank’s operating systems relating to Secured Loans

2. Process disbursement & fee payments relating to Secured Loans

3. Prepare payment instructions/advice & notification letters to customers

4. Review & update system reports on daily, weekly and monthly basis

5. Filing of source reports & media and arrange archival

6. Handle customer / lawyer’s enquiries

7. Assist in audit preparation, UAT, system enhancement etc

8. Manage adhoc project assigned by Team Manager / Supervisor

9. Ensure all requests are processed within specified Service standard, timely and accurately

10. To highlight any discrepancy / deviation to the Team Manager/ Supervisor.

11. To ensure high quality level in services delivery

12. Support the Team Manager/Supervisor to ensure the smooth operation of the team /department

13. Assist Team Manager / Supervisor by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Business and Finance, Business Administration, Operations Management or related disciplines preferred

2. Minimum 2 years of relevant experience in financial institutions, either in Credit Operations or Secured Loans

3. Sound knowledge of consumer banking products/services and respective end-to-end operation workflows for best in class services delivery

4. Strong analytical, systemic, and problem-solving skills with ability to deep diving into issues & details

5. Good organizational skills with demonstrated ability in managing event/project

6. Good communication and presentation skills

7. Knowledge of Process Improvement Toolkit and metrics/measurement

8. Good understanding of operational risks.

9. Meticulous with eye for details Flexibility and ability to multi-task and take on different types of roles and activities at the same time.

10. Proficient in Microsoft Office especially in Advanced Microsoft Excel & Microsoft PowerPoint

A-IT Software Services has been a successful player in development outsourcing for Financial Services IT for 30 years.

We are looking for a new accounting executive who will manage all accounting and finance matters of the company.

Responsibilities

• Handle the general accounting functions, including, but not limited to: accounts payable, accounts receivable, general ledger, P&L statements and taxes.
• Prepare, review, and reconcile / analyze financial statements (weekly, monthly, quarterly, year-end etc) to ensure accuracy and completeness.
• Examining bank statements and process reconcile, handle employee expenses reports, payroll administration and accounting, and other financial transactions.
• Prepare quarterly GST returns, tax computation and handle tax queries from the tax authority
• Prepare audit & tax schedules & liaise with auditors and tax agent.
• Liaising on corporate secretarial matters and other external counterparts such as bank and accounting firm.
• Prepare financial statements for a few investment properties companies, including GST returns, tax computations and handling tax queries
• Assist in any other finance-related matters as required
• To assist the set-up of new joint ventures, managed & participate in all day-to-day accounting operations including billings, A/R, A/P & GL

Requirements

• Holds professional accounting qualification (ACCA or equivalent)
• Minimum 5 - 10 years of accounting experience
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficiency in accounting software (must have working knowledge of Sage accounting package)
• Independent and self-driven with high level of initiative
• Strong interpersonal and communication skills.
• Candidates who can start immediate/within short notice preferred.

Work Location: East region

Secured Loan Servicing Team

1. Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

2. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

3. Prepare instructions, payment, advices & notification letters to customers/law firm

4. Perform imaging, indexing and filing of collateral documents

5. Perform reconciliation of General ledger accounts, transactions & documents

6. Review & update system reports on daily, weekly and monthly basis.

7. Handle filing of source reports & media and arranging for archival.

8. Handle customer / lawyer’s enquiries

Other expectations

1. Ensure all requests are processed within specified Service standard, timely and accurately

2. Manage ad-hoc project assigned by Team Manager

2. Escalate any discrepancy / deviation to the Team Manager

3. Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Meticulous with eye for details

3. Good understanding of operational risks

4. Good communication & problem solving skills would be desirable

5. Proficient in Microsoft office especially Microsoft Word and Excel

Work location - East of Singapore

Secured Loan Servicing Team

1. Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

2. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

3. Prepare instructions, payment, advices & notification letters to customers/law firm

4. Perform imaging, indexing and filing of collateral documents

5. Perform reconciliation of General ledger accounts, transactions & documents

6. Review & update system reports on daily, weekly and monthly basis.

7. Handle filing of source reports & media and arranging for archival.

8. Handle customer / lawyer’s enquiries

Other expectations

1. Ensure all requests are processed within specified Service standard, timely and accurately

2. Manage ad-hoc project assigned by Team Manager

2. Escalate any discrepancy / deviation to the Team Manager

3. Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Meticulous with eye for details

3. Good understanding of operational risks

4. Good communication & problem solving skills would be desirable

5. Proficient in Microsoft office especially Microsoft Word and Excel

Work Location: West region

Secured Loan Servicing Team

1. Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

2. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

3. Prepare instructions, payment, advices & notification letters to customers/law firm

4. Perform imaging, indexing and filing of collateral documents

5. Perform reconciliation of General ledger accounts, transactions & documents

6. Review & update system reports on daily, weekly and monthly basis.

7. Handle filing of source reports & media and arranging for archival.

8. Handle customer / lawyer’s enquiries

Other expectations

1. Ensure all requests are processed within specified Service standard, timely and accurately

2. Manage ad-hoc project assigned by Team Manager

2. Escalate any discrepancy / deviation to the Team Manager

3. Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Meticulous with eye for details

3. Good understanding of operational risks

4. Good communication & problem solving skills would be desirable

5. Proficient in Microsoft office especially Microsoft Word and Excel

Secured Loan Servicing Team

1. Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

2. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

3. Prepare instructions, payment, advices & notification letters to customers/law firm

4. Perform imaging, indexing and filing of collateral documents

5. Perform reconciliation of General ledger accounts, transactions & documents

6. Review & update system reports on daily, weekly and monthly basis.

7. Handle filing of source reports & media and arranging for archival.

8. Handle customer / lawyer’s enquiries

Other expectations

1. Ensure all requests are processed within specified Service standard, timely and accurately

2. Manage ad-hoc project assigned by Team Manager

2. Escalate any discrepancy / deviation to the Team Manager

3. Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Meticulous with eye for details

3. Good understanding of operational risks

4. Good communication & problem solving skills would be desirable

5. Proficient in Microsoft office especially Microsoft Word and Excel

Secured Loan Servicing Team

1. Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.

2. Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.

3. Prepare instructions, payment, advices & notification letters to customers/law firm

4. Perform imaging, indexing and filing of collateral documents

5. Perform reconciliation of General ledger accounts, transactions & documents

6. Review & update system reports on daily, weekly and monthly basis.

7. Handle filing of source reports & media and arranging for archival.

8. Handle customer / lawyer’s enquiries

Other expectations

1. Ensure all requests are processed within specified Service standard, timely and accurately

2. Manage ad-hoc project assigned by Team Manager

3. Escalate any discrepancy / deviation to the Team Manager

4. Assist Team Manager by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address / mitigate the risk

Requirements

1. Min. 2 year of experience in financial institutions, with Credit operations or knowledge would be an added advantage

2. Meticulous with eye for details

3. Good understanding of operational risks

4. Good communication & problem solving skills would be desirable

5. Proficient in Microsoft office especially Microsoft Word and Excel