Total 3 technical support engineer job vacancies in Others category in Singapore

Job Title: Middleware and System Engineer

Project: Platform Service

Key Skills: MFT (Managed File Transfer), Linux Admin

Job Objectives

1. Build seamless MFT File-Transfer as a Service on VMware Linux platform.
2. Automate middleware deployment.
3. Involve in projects and support of Middleware for application team.

Key Responsibilities

1. Technical SME for file-transfer and message-stream e.g. IBM Connect Direct, SFTP
2. Provide expertise in troubleshooting and identifying root cause analysis.
3. Implement and deploy middleware on Linux system.
4. Responsible for the implementation of service continuity measures, such as HA procedures and disaster recovery plan.

Key Requirements

1. Experience in:
2. At least 2 years of Linux admin and MFT experience/knowledge, programming skillset on shell script.
3. Better to have: Kafka, Windows administrator, CI/CD pipeline, Bit bucket, Jenkins.

Operation Analyst and Service Support for GIPS Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

• Resource management, e.g. onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

• Work closely with hiring/line managers to manage the on boarding and off boarding of staff

• Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

• Other improvements and automation initiatives to improve existing process and functions.

• PPM management and reporting

• Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

• Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

• Support other operational resources managing Reporting & Analytics deliverables.

• Manage and support floor logistics.

• Maintain seating plans for GIPS occupied floors.

• End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

• Ensure process documents are organized, updated and maintained on sharepoints or shared folders

• Support with transformation initiatives when required.

• Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

• Proficient in Microsoft Excel with VLOOKUP and running macros

• Familiarity with vendor and invoice management processes

• Proficient in using PowerPoint for creating presentations and reports

• Independent, proactive and self-starter with excellent interpersonal and communication skills.

• Strong analytical and good problem solving skills.

• Ability to work in a fast-paced and team-oriented environment.

• Strong written and oral communication skills

• Organized, methodical and detailed

• Able to multitask and handle multiple priorities

• Able to work independently and in a team

• Dedicated and hardworking with high degree of accountability and integrity

• Good follow up in tracking updates from various parties for closure on a week to week basis.

• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.

• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.

• Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

• Experience working on SharePoint Page Design and SharePoint Workflow creation

• Experience creating reports using data dumps/extracts from SharePoint

• Previous work experience in on boarding and off boarding

• Previous work experience in audit, risk and compliance work.

Role: DevOps Engineer

Job Level: more than 10 years of relevant experience (L4)

Job Description

Job Objectives

The DevOps Engineer is responsible in writing CI/CD pipelines for different types of deployments across different types of platforms.

This role will be responsible and accountable to deliver all technical implementations in-line with DevOps objectives.

Key Responsibilities

You will be responsible for maintaining the DevOps Toolset with enterprise standard, supporting DevOps CI/CD platform and rolling out DevOps pipeline across business units as a centralized solution.

The successful candidate will be a technically savvy, dynamic leader, excellent communicator, have demonstrable technical hand-on supporting CI/CD toolset coupled with excellent infrastructure knowledge and automation expertise.

As part of a cross-functional product development group, you should be comfortable with working as part of highly talented teams ensuring that modern technology and process are utilised as part of the role.

We’re looking for a hands engineer who will be:

• Developing and maintaining the entire DevOps pipelines.
• Coordinate with the stakeholders from requirements gathering until successful implementation DevOps pipeline on boarding.
• Work with the vendors to setup centralized DevOps solutions considering market best practice, Industry standard and ease of support.
• Work with the vendors to upgrade the DevOps tools farm and Integrating with tools.
• Lead analysis and resolution of root cause for Test Orchestration / Environment related issues
• Ability to multitask and work in a fast-paced, collaborative team environment
• Excellent written and oral communication skills; writing, publishing and conference-level presentation skills
• Stays current with industry trends and leads development of key DevOps, Runtime, and Operational innovation platforms.

Qualifications and Skills Required

Must:

• Deep technical background, with hands-on experience in supporting CI/CD pipelines (Bitbucket, Jenkins, Artifactory, Sonar, Veracode, JIRA and Confluence).
• Prior technical background on different build strategies.
• Deep technical background on Kubernetes deployment process.
• Good knowledge on maintaining/deploying secrets in Kubernetes.
• Strong working experience in setting up Jira workflow.
• Strong hands on experience on Shell or Groovy scripting.
• Deep technical background on AI - ML.
• Prior experience is customizing JIRA and Setting up confluence spaces
• Prior hand-on experience in setting up CI/CD pipeline as a centralized solution.
• Hand on experience in setting up DevOps governance, Security standards and audit requirements.
• Prior experience in setting up DevOps pipeline in internal and external could offerings.
• Experience with continuous testing, techniques and tools (Junit, Sonar Cube, Veracode etc.)
• Technical exposure of automation accomplished with advanced Python, Chef, Ruby and PowerShell
• Extensive experience in virtualization, cloud infrastructure and related technologies
• A strong passion for infrastructure as code and associated automation and provisioning tools
• Proven record of accomplishment of being results orientated with demonstrated ability to achieve aggressive goals.
• Excellent communication skills

Should:

• Build relationships, obtain buy-in for proposed changes
• Evidenced delivery of complex projects
• Security concepts and what makes for a secure solution
• Analyzing, documenting and validating business requirements
• Ability to advice on industry standard tools for monitoring, alerting, configuration management and performance tuning
• Able to design a strategy and then execute against it
• Knowledge of AS400, mainframe beneficial
• Comfortable working in a challenging environment

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