Total 3 relationship manager job vacancies in Others category in Singapore

Company Introduction

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

We are actively seeking a Events Sales Manager, who will be responsible for managing recruitment, payroll and employee relations while supporting the Human Resources Manager for SUSHISAMBA SINGAPORE.

SUSHISAMBA Singapore located atop of Capital Tower, SUSHISAMBA brings its unique blend of Japanese, Brazilian, and Peruvian culture, and cuisine to Singapore. The venue features a stunningly designed bar, breathtaking panoramic 360-degree views overlooking the cityscape and sea views, along with intimate private dining rooms and the exclusive SAMBAROOM, a concept that brings together SUSHISAMBA’s signature ethos of fun-dining with high-energy parties that span from sundown till late.

Job Description:

• Proactively finding opportunities and leads for business growth by creating and maintaining customer database.
• Understanding client needs and providing a proposal which best suits their requirements.
• Conducting event space site inspections outlining unique selling points to the client.
• Achieving personal sales targets by converting leads into a business opportunity
• Planning an event successfully from beginning to end.
• Ensuring a well-executed event which exceeds customers' expectations.
• Communicating effectively and working closely with all concerned operations departments.
• Attentively handle guest complaints and provide mutually beneficial solutions.
• Ensuring adherence to laws, regulations, and company policies.
• Maintaining positive guest and colleague interactions with good working relationships.
• Sustains relationship with key accounts.
• Regularly runs reports, manages and updates the database within Salesforce and keeps financial records in accordance with the company policy.
• Work collaboratively with the Group Director of Sales and other Event Managers.
• Continually assess our marketing techniques and their efficacy in affecting sales
• Stay up-to-date on current market trends.
• Performs other duties pertinent to this job as assigned.

Requirements:

• Bachelor’s degree in Sales & Events or business administration degrees.
• Minimum 3 years of experience in a previous Sales Role.
• Excellent communication, sales and customer service skills
• Current knowledge of industry trends and regulations.
• Confident and dynamic personality
• Good administrative, organizational, and problem-solving skills.
• The ability to multi-task, work in a fast-paced environment and meet deadlines.
• Ability to communicate and negotiate with external vendors and service providers.
• Knowledge of Sales Force/Delphi preferred.

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant Steward Manager to join our pre-opening team.

Job Purpose

The Assistant Steward Manager is generally responsible for keeping the restaurant premises clean and tidy and supervising a team of stewards, to maintain hygiene of the kitchen and serving area.

Principal Accountabilities

1. Ensure all the kitchen area and stations are kept perfectly dirt free at all times
2. Responsible for the tidiness and proper keeping of all sections
3. Stock take and ensure the availability of all needed material and supplies for the team to carry out their duties
4. Inspect and ensures floors are wiped, kitchen and stations are well maintained
5. Ensure all equipment is clean and in good working order
6. To move, stack, carry, load and unload equipment, food stuff and other articles
7. Garbage removal from all assigned areas according to company policies
8. Follow safe work practices
9. To have a well-groomed appearance at all times and to have a pleasant smiling attitude towards all guests
10. To maintain the highest possible level of personal hygiene
11. Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

1. Maintains effective communication between all departments

Knowledge, Skills, and Experience

1. Previous experience in a kitchen or in a service-related industry is preferred but not essential
2. Excellent physical condition
3. Knowledge of Food Safety, HACCP, Sanitation, and Personal Hygiene basics
4. Organized and disciplined character
5. Acceptable English
6. Polite and hygiene oriented

SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant Restaurant Manager to join our pre-opening team.

The Assistant Restaurant Manager is responsible for:

1. Assisting the Restaurant Manager in all the Restaurant Operations
2. Managing the daily operations of the restaurant
3. Mentoring and coaching of all FOH staff to achieve the objective of providing the highest level of customer service
4. Performing as an effective link between management and staff

Principal Accountabilities

1. Ensures the efficient and profitable management of the restaurant.
2. Contributes to management and department meetings.
3. Keeps the Restaurant Manager up to date with relevant issues in the restaurant and gets their input and advice where necessary.
4. Ensures that the stock take figures are completed and accurate as per company requirements
5. Covers for floor supervisors during emergency vacations and Ad-hoc leaves
6. Observes compliance with the company’s policies and procedures, as well as, governmental laws and regulations
7. Supervises the opening & closing of the restaurant
8. Ensures the proper cleaning and lighting of all restaurant internal and external areas
9. Supervises a daily-check up on the smooth performance of all restaurant machinery and equipment
10. Maintains safe working conditions for employees and customers; resolves safety concerns quickly
11. Ensures the proper appearance (condition of uniforms) and grooming of assigned staff members
12. Assists in the implementation of manpower retention plans, and in communicating recruiting needs to the HR Department
13. Coaches and trains employees in order to improve performance and to achieve the department’s objectives and targets through on-the-job-training and daily meetings
14. Assists in the restaurant staff working schedules
15. Establishes rotation schedule of new employees and trainees
16. Motivates and develops staff, in order to encourage their professional development
17. Handles guest problems and complaints
18. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
19. Maintains an efficient ordering system to ensure that all necessary Restaurant and office supplies are available as needed
20. Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

1. Works closely with Restaurant Management and supervisors to ensure the delivery of information
2. Coordinates with different departments in the Restaurant to guarantee effective communication and to ensure information transmission at all times
3. Interacts with customers to follow-up on their satisfaction, requests, and complaints

Knowledge, Skills, and Experience

1. BA degree in Business Administration, or a Hospitality Degree from a reputable University
2. Minimum 5 years of experience in similar positions in a high-volume, fast-paced restaurant
3. Fluent in English
4. Excellent computer skills, especially in Microsoft Windows applications
5. Excellent Interpersonal, communications, presentation, and marketing skills
6. Outstanding customer service skills
7. System oriented
8. Positive and energy level
9. Highly cooperative team spirit
10. Problem-solving skills

Physical Requirements of the job

The job of the Assistant Restaurant Manager may require long hours, covering different shifts and working during public holidays