IT Executive (Technical Support)
Full-time
Senior Executive
1 month ago
About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through..
About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.
Responsibilities:
- Provide technical support to users experiencing technical issues with hardware, software, and network systems.
- Diagnosing and resolving problems related to computer systems, software, and hardware.
- Assisting in the installation and maintenance of network infrastructure and management.
- Create and design application/ system use MS Sharepoint/ Power Apps/ Power BI/ Power Automate.
- Implement solution (coding, testing, deploying applications, training users).
- Maintain solution (debugging, performance-tuning, enhancing, upgrading applications, managing solution life cycle).
- Solution consulting (interviewing users to identify challenges & issues, proposing solutions to the issues from applications perspective).
- Support on Infrastructure Maintenance (File Server maintenance/ any Server/ Network related matters & etc).
- Coordination with HQ or global IT team on server maintenance, security issues, patch releases &/ or critical IT issues (e.g. carrying out tests and investigations); participates in global IT weekly and monthly meeting.
Requirements:
- Bachelor's Degree in Computer Science, Information Technology or any related field.
- Minimum 3 to 5 years of experience in application development and technical support.
- Familiarity and experience with Microsoft Windows 10/11, Windows Server, Microsoft Platform, and Networking.
- Be able to enjoy learning new technologies and be willing to cross over multiple skill areas (e.g. infra, server, network) as necessary.
- Proven ability to work creatively and analytically in problem-solving.
- Good team player with positive attitude.
- Only Singaporeans need to apply.
Opportunities:
- Opportunities to join training / take certification exam when project assignment requires it (Application, Server, Security etc).
- Opportunities to specialize in Server Management, Network, project management, automation, application platform management.
- Opportunities to travel local or overseas.
Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.
We regret only shortlisted candidates will be notified.
Official account of Jobstore.