Total 1 network engineer job vacancies in Others category in Singapore

Duration of contract: 1-Year (likely to renew)

Location: Gul Circle

Shuttlebus provided from: JE, CCK, Outram, Bedok, BoonLay MRT

Working hours: 8.15am to 5pm

Completion bonus: 1-Month (Subjected to Company's discretion)

Responsibilities:

• Serve as Level 2 support and primary contact for Client Services (CS) at Singapore sites.
• Troubleshoot ServiceNow tickets for Singapore and SEA regions; assist SEA teammates as needed.
• Provide onsite and remote support for users.
• Manage IT tasks including PC deployment, Cisco IP phone replacement, email setup, laptop reimaging, and printer issues.
• Oversee IT services such as Depot operations, asset management, annual disposals, procurement, and onboarding/separation processes.
• Conduct IT orientation for new hires, support IT projects, and assist with technology rollouts.
• Escalate Level 3 issues to relevant specialized teams.
• Act as the first contact for IT issues in Singapore, coordinating with service providers as required.
• Support the annual PC refresh and hardware-related tasks for Singapore and occasionally the Philippines.

Requirements:

• 1-2 years of experience in IT operations, support, or helpdesk roles.
• Proficient in IT infrastructure, hardware (desktops, laptops, servers), and software (OS, applications).
• Skilled in PC setup, troubleshooting hardware/software/network issues, and using IT ticketing systems like ServiceNow.
• Knowledgeable in Microsoft 365, Windows 11, and optional familiarity with mobile device management (MDM).
• Willingness to travel to sites when required.

Ong Zi Qi (R2412333I)

EA License no.: 05C345I