Responsibilities
· Manage day-to-day activities in the Program Management Office for related software Development Project In various technologies.
· Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.
· Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.
· Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness. Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.
· Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.
· Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan. Organize, and support key users’ trainings, workshops, roadshows and events for materials/documentations.
· Support program/project IT audits with stakeholders and related secretariat duties.
Requirements
· Degree holder with 7-10 years of relevant working experience
· Possess knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.
· Experience working in Europe or knowledge of European markets/regions.
· Programme management experience; preferably in managing programs in a large-sized organization operating in a highly complex environment.
· Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.
· Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
· Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.
· Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
