Avenue of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!
Job description:
1. Operational Management
- Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
- Monitor food quality, hygiene, and customer service standards.
- Ensure compliance with local regulations, including health, safety, and licensing requirements.
- Develop and maintain operating policies and procedures.
2. Team Leadership and Development
- Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
- Foster a positive work environment, promoting teamwork and staff engagement.
- Conduct regular performance evaluations and provide constructive feedback.
- Address staff concerns and resolve conflicts effectively
3. Customer Experience
- Ensure outstanding customer service to enhance guest satisfaction.
- Address customer complaints and resolve issues promptly and professionally.
- Gather and act on customer feedback to improve service quality.
4. Marketing and Business Development
- Collaborate with the marketing team to develop promotional campaigns and special events.
- Build and maintain relationships with customers, suppliers, and partners.
- Identify and implement strategies to attract and retain customers.
