Total 19 product management job vacancies in Others category in Singapore

What the role is

The role is a key individual contributor, overseeing and facilitating the process of change within the organization. The primary responsibility is to ensure effective planning, implementation, and sustainability of changes, while minimizing resistance and maximizing employee engagement. This role is tailored for a proactive, results-oriented individual who is passionate about driving change and contributing to the continuous improvement of our organization. If you are a strategic thinker committed to excellence in public service, we welcome you to apply for this role.

What you will be working on

This role involves leading and facilitating the transition of technology-related changes within the organisation, to support the adoption of new processes, systems, and organisational structures. The individual will collaborate closely with various stakeholders and would also be tasked with integrating service design principles into change processes to facilitate seamless transitions and mitigate resistance to change, and to drive change initiatives that enhance our organisational effectiveness and service delivery.

Change Planning and Implementation

• Developing change management strategies and plans that align with the organisation’s goals. This includes identifying the need for change, setting objectives, and outlining the steps required to achieve successful implementation.
• Competencies: Change Planning and Strategy

Change Impact Analysis

• Assess the impact of change to identify the impact and effects changes on organisational processes, systems, and people, and identify potential risks and devising strategies to address resistance and facilitate a smoother transition.
• Competencies: Analytical Thinking, Problem Solving, Risk Management

Stakeholder Engagement

• Engage with key stakeholders at all levels of the organisation to build support for change initiatives, ensuring awareness, commitment, and adoption of the assigned project.
• Competencies: Stakeholder Engagement

Communication

• Develop and execute impactful communication strategies tailored to various target audiences, ensuring clear, meaningful messaging that resonates with stakeholder.
• Competencies: Communication Skills, Message Framing & Delivery

Training and Enablement

• Collaborate in the development, design and delivery of training and enablement strategies aligned with change initiatives, to equip impacted stakeholders with the necessary skills and knowledge to adapt to new processes and systems.
• Plan and contribute to the development of materials and resources that support stakeholder readiness.
• Competencies: Training Design, Content Development, Training and Development

Stakeholder Readiness and Support

• Conduct assessment to gauge the stakeholder readiness for change and identify areas that require additional support or intervention to mitigate risks.
• Work closely with stakeholders to ensure readiness for change, employing strategies to manage resistance and facilitate a positive acceptance of new initiatives.
• Competencies: Stakeholder Management

Integrating Service Design in Organisational Change

• Assessing how changes will impact service delivery, identifying opportunities to improve services during the change processes, and ensuring that the redesigned services align with organisation evolving needs and goals.
• Competencies: Communication, Facilitation, Systems Thinking, Service Design

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• 3 to 5 years of experience in change management or a related field, with a strong track record of successfully implementing change initiatives.
• Tertiary qualification preferably in change management-related, organisation development-related or communications-related fields. Relevant certifications (e.g., Prosci Certified Change Practitioner) are highly regarded.
• Demonstrated ability to develop and implement change management strategies and plans effectively.
• Exceptional communication skills, capable of crafting and delivering clear, impactful messages to diverse audiences.
• Strong analytical skills, with a proven ability to conduct thorough Change Impact Analyses.
• Experience in supporting the design and delivery of training programs related to change initiatives.
• A deep commitment to public service and alignment with our organization's mission, vision, and values.
• Prior experience in the public sector or a complex, regulated environment is preferred.

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 2-year contract.

Reg No: 96C4864

EA License No: R22110839

What the role is

Resource Planning Division (RPD) is part of the Client’s Planning Group (PG) which provides guidance on the strategic direction of the Company. Specifically, RPD is responsible for the effective planning of resources and oversees budget management to achieve agency's goals:

• Funding Policy Formulation: Formulate corporate-level funding policies and funding parameters to support SkillsFuture Initiatives and Company’s objectives;
• Budget Evaluation and Management: Evaluate budget requests from programme partners and oversee the allocation and management of Company’s budget;
• Manpower Establishment Planning: Secure and optimise manpower resources to implement Company’s programmes and agency’s operations;
• Whole-of-Government (WOG) CET Grants Management: Lead the management of WOG CET grants and strengthen CET grants governance for WOG and the Company.

What you will be working on

Grants Governance:
• To work on matters that may be assigned to strengthen grants policies and governance within the Company and whole-of-government
• To understand requirements on grants governance, propose appropriate approach and measurements to obtain the required data
• To work with WOG agencies and Company divisions to carry out the data collection plan
• To collate WOG agencies’ returns and prepare sector reporting to the management
• To streamline data collection plan with Company’s annual CET grants call

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• 1 to 3 years of relevant work experience in public sector is preferred, but applicants without the required experience are welcome to apply
• Good project management and stakeholder engagement skills
• Good understanding of funding policies and concepts are preferred, but not necessary
• Familiarity with governance issues, risk management and compliance matters are preferred, but not necessary
• Good analytical and critical thinking skills
• Good with details, meticulous and systematic
• Independent and self-motivated, enjoy variety and new challenges, and able to work well in a team

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

URGENT

Location : Irrawaddy Road

Job Title: Personnel Officer (Talent Management)

Working hours

1. Mondays to Thursdays : 8.30 am to 6.00pm
2. Fridays : 8.30 am to 5.30pm
3. Saturdays : Day Off
4. Lunch : 1 hour

Contract duration (start/end date) : Jan 2025 (1 year)

Minimum qualifications

Diploma / Degree - Salary ranges from $2,500 - $3,500 per month depending on qualification and relevant working experience.

The scope which is non-exhaustive will include the following:

1) Manpower Monitoring and Planning: Proactively assess and manage the manpower situation to ensure adequate support and resource allocation.

2) Stakeholder Engagement: Collaborate with both internal and external stakeholders to coordinate and communicate deployment plans for SPF officers and new entrants.

3) Administrative Management: Oversee administrative tasks, including the maintenance of databases and preparation of monthly reports.

4) HR System Support: Assist with system-related HR functions to enhance operational efficiency and effectiveness.

5) Other ad-hoc responsibilities.

Requirement :

• Ability to multi-task and work independently in a fast-paced working environment.

• Comfortable in handling different profiles of internal and external stakeholders.

• Familiar with Microsoft Office applications and comfortable with learning a new system (i.e. HRP).

• Good working attitude, independent and able to work effectively in a team.

• Fresh (Diploma/Degree) graduates are welcome to apply.

Only shortlisted candidates will be notified.

If you meet the above, please email your resume to [email protected]. EA License No: 96C4864 Reg. No.: R1106922

Job Scope:

Overseeing Facility Management and day-to-day work of the iFM contractors to ensure the readiness and cleanliness of the facilities within the premises.

• Ensure all regulatory licensing (e.g. lift operating permit, fire certificate etc.) are submitted and renewed in a timely manner.

• Carry out routine inspection to look out for building defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified. Ensure scheduled maintenances are also carried out accordingly. Maintain and upkeep records for routine and ad hoc works carried out.

• Verify that the FM work was carried out appropriately before approving payment to contractors.

• Manage the Visitor Management System to ensure proper access control is done to facilitate staff and contract workers accessibility to premises, including coordination with MHA to facilitate access of MHA staff through ELD compound.

• Coordinate Resource booking of facilities and make necessary arrangement for preparations of venue for meetings and events according to schedule.

• Utilities tracking and monitoring for ELD and tracking of usage by MHA for recovery of utilities expenses from MHA.

• Manage car parking including collation of parking usages for recovery of car parking charges.

• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations, identifying the cause with follow up reporting on a timely manner.

• Executing various Green initiatives for building and maintaining premises to meet Green Mark standards (e.g. indoor air quality, utilities usage monitoring and recycling).

• Perform procurement function, i.e. establishing needs, sourcing, delivery and payment, as needed under facilities management.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.
• Strong time management skills, able to take challenges and feedback in stride and develop improvements.
• Good people skills, team player and a keen learner.
• Must be prepared to work extended hours under pressure during the busy period

Salary: up to $4775/month

Location: Novena

Contract Period: 11 months 29 Days

Working Arrangement:

Mon to Fri: 8.30am – 6pm

EA License No: 96C4864

Reg. No.: R24121728

URGENT

Location : Irrawaddy Road

Job Title: Personnel Officer (Talent Management)

Working hours

1. Mondays to Thursdays : 8.30 am to 6.00pm
2. Fridays : 8.30 am to 5.30pm
3. Saturdays : Day Off
4. Lunch : 1 hour

Contract duration (start/end date) : Jan 2025 (1 year)

Minimum qualifications

Diploma / Degree - Salary ranges from $2,500 - $3,500 per month depending on qualification and relevant working experience.

Job scope :
• Monitor manpower situation and proactively plans for manpower support

• Engage both internal and external stakeholders on the deployment and secondment plans of SPF officers.

• Administration of Annual Security Declaration and related matters

• Administration of Employment Restriction policy and related matters

• Assist with system related HR functions

If you meet the above, please email your resume to [email protected].

EA License No: 96C4864 Reg. No.: R1106922

What you will be working on

Grants Governance:
• To work on matters that may be assigned to strengthen grants policies and governance within SSG and whole-of-government
• To understand requirements on grants governance, propose appropriate approach and measurements to obtain the required data
• To work with WOG agencies and SSG divisions to carry out the data collection plan
• To collate WOG agencies’ returns and prepare sector reporting to the management
• To streamline data collection plan with SSG’s annual CET grants call

What we are looking for

• 1 to 3 years of relevant work experience in public sector is preferred, but applicants without the required experience are welcome to apply
• Good project management and stakeholder engagement skills
• Good understanding of funding policies and concepts are preferred, but not necessary
• Familiarity with governance issues, risk management and compliance matters are preferred, but not necessary
• Good analytical and critical thinking skills
• Good with details, meticulous and systematic
• Independent and self-motivated, enjoy variety and new challenges, and able to work well in a team

What you will be working on

This role involves leading and facilitating the transition of technology-related changes within the organisation, to support the adoption of new processes, systems, and organisational structures. The individual will collaborate closely with various stakeholders and would also be tasked with integrating service design principles into change processes to facilitate seamless transitions and mitigate resistance to change, and to drive change initiatives that enhance our organisational effectiveness and service delivery.

Change Planning and Implementation

• Developing change management strategies and plans that align with the organisation’s goals. This includes identifying the need for change, setting objectives, and outlining the steps required to achieve successful implementation.
• Competencies: Change Planning and Strategy

Change Impact Analysis

• Assess the impact of change to identify the impact and effects changes on organisational processes, systems, and people, and identify potential risks and devising strategies to address resistance and facilitate a smoother transition.
• Competencies: Analytical Thinking, Problem Solving, Risk Management

Stakeholder Engagement:

• Engage with key stakeholders at all levels of the organisation to build support for change initiatives, ensuring awareness, commitment, and adoption of the assigned project.
• Competencies: Stakeholder Engagement

Communication

• Develop and execute impactful communication strategies tailored to various target audiences, ensuring clear, meaningful messaging that resonates with stakeholder.
• Competencies: Communication Skills, Message Framing & Delivery

Training and Enablement

• Collaborate in the development, design and delivery of training and enablement strategies aligned with change initiatives, to equip impacted stakeholders with the necessary skills and knowledge to adapt to new processes and systems.
• Plan and contribute to the development of materials and resources that support stakeholder readiness.
• Competencies: Training Design, Content Development, Training and Development

Stakeholder Readiness and Support

• Conduct assessment to gauge the stakeholder readiness for change and identify areas that require additional support or intervention to mitigate risks.
• Work closely with stakeholders to ensure readiness for change, employing strategies to manage resistance and facilitate a positive acceptance of new initiatives.
• Competencies: Stakeholder Management

Integrating Service Design in Organisational Change

• Assessing how changes will impact service delivery, identifying opportunities to improve services during the change processes, and ensuring that the redesigned services align with organisation evolving needs and goals.
• Competencies: Communication, Facilitation, Systems Thinking, Service Design

What we are looking for

• 3 to 5 years of experience in change management or a related field, with a strong track record of successfully implementing change initiatives.
• Tertiary qualification preferably in change management-related, organisation development-related or communications-related fields. Relevant certifications (e.g., Prosci Certified Change Practitioner) are highly regarded.
• Demonstrated ability to develop and implement change management strategies and plans effectively.
• Exceptional communication skills, capable of crafting and delivering clear, impactful messages to diverse audiences.
• Strong analytical skills, with a proven ability to conduct thorough Change Impact Analyses.
• Experience in supporting the design and delivery of training programs related to change initiatives.
• A deep commitment to public service and alignment with our organization's mission, vision, and values.
• Prior experience in the public sector or a complex, regulated environment is preferred.

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 2-year contract.

Job scope:

- Ensure the smooth running of the restaurant operations during your shift in the restaurants in line with the Company’s business objectives.

- Provide excellent customer service and ensure that customers enjoy their dining experience with us. This includes having excellent product knowledge that enables you to make wise suggestions to customers, whenever required. (Training provided)

- Work in a team with the back of house staff to attain high standards of product quality, service as well as health and safety.

- Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.

- Preparation of beverage and serving.

- Preparation for closing/opening, clean up and rearrange/replenishing set up.

- Perform other related tasks as assigned by managers and supervisors.

- Food preparation for sauce & seasoning.

- Assist head chef in the preparation of food ingredients & cooking.

- Operate kitchen equipment such as Grill, Fryer and etc.

- Maintain cleanliness of kitchen at all times and assist in any ad-hoc duties assigned.

- Assist in managing the operation of the stall/kitchen.

Job requirement:

- A degree in relevant certificate or a related field with 2+ years of relevant

experience

-The ability to work independently and collaboratively

-Experience in Western Cuisine Restaurant

What you will be working on

The Manager’s key responsibilities include:
• Administer claims and grant disbursements
• Prepare and collate data on a regular basis for reporting
• Liaise with customers pertaining to queries and notifications
• Contact individuals to verify facts with the use of a structured workflow questionnaire and record results in a standardised format
• Perform other administrative tasks including quality control checks, report verification and access rights reviews
• Ad hoc tasks as assigned

What we are looking for

Requirements :
 Tertiary qualifications with at least 2 years of relevant working experience
 Computer literacy and proficient in MS Office especially MS Excel (e.g. vlookup and pivot table)
 Well organised, detail oriented, meticulous and systematic with commitment to deliver high quality work under tight timeline
 Team player with good interpersonal and communication skills and the ability to work effectively with multiple stakeholders
 Able to multi-task and work independently
 Candidates without the required qualifications but with relevant experience are welcome to apply

Salary:

$3800 to $5000

What you will be working on

Responsibilities:

(A) Engagement of companies
• Handle escalated CRM enquiries
• Call companies to conduct verification
• Regular updating of FAQs
• Track and report status and payment of cases
• Prepare regular reporting to Management
• Follow up on bounced SDL mailers
• Creation and regular housekeeping of data and folders within data sharing platforms

(B) Issuance of Notice
• Preparing and sending Notices on behalf of organisation
• Management, reconciliation and follow up of Notice of Objection (NOO) cases
• Populate reconciled and updated figures into relevant systems

Any adhoc duties assigned by Team Leader.

What we are looking for

Requirements:
- Tenure for the contract is 1 year. Applicants able to commit for at least 3 months can apply too.
- Preferable to have prior experience handling diverse groups of customers
- Candidates should be mature to handle CRM and confidential information
- Good working knowledge of excel preferred
- Candidates without the required qualifications but with relevant experience are welcome to apply
- Please note that only shortlisted candidates will be notified

Salary:

$3800 to $5000

Job Description:

Customer Support

• Co-ordinates collection and collation of information on customers and ensures that customer database is updated.

• Leverages on IT system to enhance CC customer experience.

• Initiates marketing / promotion efforts to develop and promote CC courses to meet targets set.

• Assists in organising community outreach and client projects, including sub-group activities.

• Provides information and handles enquiries on CC services to the general public.

• Promotes CC membership scheme/activities/courses/events.

• Use system for booking and registration of CC services.

• Ensures that newspapers, publicity materials and application forms for activities/courses/ events are displayed on a display rack and/or shelf that is accessible to the public and out-of-date materials are removed.

• Ensures that CC notice boards are kept up-to-date and presentable.

• Meets Service Standards at all times.

Administrative Support

• Assists in preparing/ dispatching minutes of meeting for CO & GROs.

• Compiles the statistics for reporting.

• Assists in reviewing and evaluating the relevance of all CC courses

• Performs administrative duties (such as filing, typing, posters design and dispatch of minutes and circulars to GROs) to support the external functioning of the CO.

• Attends to requests or enquiries of grassroots leaders.

• Liaises with grassroots leaders and reminds that to attend important meetings and functions.

• Co-ordinates the administration of Edusave Merit Bursary (EMB) and Scholarship from data entry, preparation and dispatches of notification letters to applicants and sorts the vouchers for the EMB presentation ceremonies to be carried out successfully.

• Invites nominees to the monthly meetings to allow the grassroots leaders to observe and assess the suitability of the nominees to attain membership.

• Processes the appointment of new members into the GROs (inclusive of maintaining the membership lists) to strengthen the membership composition and re-appointment of members when the term of office ends to provide continuity of service.

Co-ordinator Role

• Takes on appropriate functional roles of Finance, Operations or IT Co-ordinator.

Working Hours:

5 days (4 days weekday, 1 day weekend)

2 shift work

- AM: 8:30am to 6pm

- PM: 12:30pm to 10pm

Salary: $2000-$3000/Month

Job Requirements:

• Experience in marketing, sales or customer-service; or prior knowledge in handling accounts would be advantageous.
• Possesses a pleasant and positive personality, an aptitude for service work and be able to work with people of different backgrounds.
• Ability to work independently and in a team effectively

• Fresh Diploma Holder or candidates with years in service in front line customer service.

• Duties includes Supervisor and Manager duties and may rotate task within Dessert Store
• Assist to create good working environment and develop subordinates by identifying areas that needs training and action to support it
• Maintain high level of customer service
• Ensure that daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Ensure that overall store image is maintained and the brand is well represented at all times
• Monitor opening and closing duties of the outlet
• Communicate daily and act as liaison between operations staff and management
• Adhoc duties if necessary

Requirements

• 6 days work per week
• Able to perform work on weekends and Public Holidays
• Billigual
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Have a "willingness to learn" attitude
• Strong Multi-Tasking skills
• Strong Leadership skills, Outgoing & Guest-Oriented and Strong Responsiblities
• Able to work independently and under pressure
• Team player
• Excellant Customer skills and Customer-Centric
• Excellent interpersonal and communication skills
• Positive attitude with ability to influence positively
• Attractive career progression pathway
• Computer literate and with excellent interpersonal skill

Job Description & Requirements

• Duties includes Supervisor and Manager duties and may rotate task within Dessert Store
• Assist to create good working environment and develop subordinates by identifying areas that needs training and action to support it
• Maintain high level of customer service
• Ensure that daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Ensure that overall store image is maintained and the brand is well represented at all times
• Monitor opening and closing duties of the outlet
• Communicate daily and act as liaison between operations staff and management
• Adhoc duties if necessary

Requirements

• 6 days work per week
• Able to perform work on weekends and Public Holidays
• Billigual
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Have a "willingness to learn" attitude
• Strong Multi-Tasking skills
• Strong Leadership skills, Outgoing & Guest-Oriented and Strong Responsiblities
• Able to work independently and under pressure
• Team player
• Excellant Customer skills and Customer-Centric
• Excellent interpersonal and communication skills
• Positive attitude with ability to influence positively
• Attractive career progression pathway
• Computer literate and with excellent interpersonal skill

Job Scope:

You will be responsible for managing the contract for the construction of IWMF, and to ensure that the IWMF is delivered as per the contract. You will also make plans and preparations to build up and ready the workforce to take on the O&M of IWMF when it is completed.

Specifically, you will be responsible for:

• Overseeing the budget, financing and payments for IWMF’s operations and maintenance.
• Developing a competent and professional team for O&M of IWMF when it is commissioned, and ensuring its safe, reliable and efficient operations.
• Driving and implementing continuous improvement projects to meet IWMF’s operational excellence goals.
• Working closely with Director (IWMF), the appointed Owner’s Engineer (OE)/Consultants and contractors to meet IWMF’s design, operational and performance requirements such as equipment availability, energy efficiency, emissions standards and refuse throughput in the O&M phase.

Requirements:

• Degree or higher qualification in electrical, mechanical or civil engineering
• At least 15 or more years of experience in managing contracts and/or O&M of industrial projects/facilities
• Good technical background and knowledge in environmental and solid waste management
• Good communication and analytical skills, meticulous and committed to delivering high quality work
• Highly self-motivated and able to work well in a team

Salary: TBA

Location: Tuas

Permanent Contract

URGENT

Location : Soon Wing Road

Position : Personnel Management Officer

Contract period : Immediate – 31 Mar 25

Working hours :

Mon – Thur : 8.30am – 6pm

Fri : 8.30am – 5.30pm

Lunch : 1 hr

Degree level – salary ranges from $3,200 - $3,500 per month depending on relevant working experience.

Job scope :

Assist Head NS Personnel Management in overseeing and monitoring the daily administrative matters in the NS Affairs of the NS Personnel Management.

• Preparing and execute the posting plans for SC (PES E, PES C and Mass Posting)

• Execute and assist Head PM in the Direct Enlistment Exercise for and OCTs transfers

• Creating warrant cards for trainees in the Enlistment exercise and OCT batch transfers.

• Mass release and loose release of NSF to NSmen and NSmen posting.

• Oversees the management and smooth running of the NS Records Office.

• Process NSF Applications for:

o Financial Assistance;

o Residing Overseas;

o Participation of activities outside of SPF/Part time-work.

• Monthly reports submission for NSF & NSmen and Ad Hoc reports such as State of Service.

• Process Extension of ORNS and Voluntary Extension of Service for SROD PNSman.

• Monitoring of PRISON listing for NSF and NSmen and management of PNSmen holding list in NSPAM.

• Process transfers of PNSmen within SPF.

• To process cessation to disruptions posting for PNSmen whom have ceased their exit permits and post them to their units/division for competition of their 10 cycle. And destroy dockets for those PNSmen that have SROD.

• To process change of service scheme and Rank reduction of PNSmen.

URGENT

Location : Upper Changi North

Position : Assistance Executive (Project Management) – Ops Div/P&FO – 2 pax

Contract period : Immediate (1 year)

Criteria :

• Minimum Diploma - Salary ranges from $2,200 - $2,700 per month depending on relevant working experience.

• Customer service-related job experience is preferred

• Basic knowledge in operating and troubleshooting desktops/laptops/tablets, Good knowledge in Microsoft Office to collate, analyse, and write reports relating to statistics, surveys, and feedback

Job scope:

• Liaise and collaborate with staff to respond to the digital queries/needs of clients and assist them with the exploration of government e-services to seek information and to do online transactions, through provision of our digital resources in the Correctional Setting.

• To curate a revised version of a step-by-step guide (Manual) on the list of government e-services.

To assist to collate, analyse and write reports relating to statistics, surveys and feedback and other administrative duties.

JOB DESCRIPTION

• Assisting the daily retail operations which include customer service, inventory management, merchandising, housekeeping, POS handling, and retail administration.
• Serving and attending to the customer’s needs and inquiries, ensuring visual merchandising standards are adhered to at all times, replenishment of stocks, and ensure all available styles are properly displayed.
• Build and maintain strong customer relationships
• Manage accounts following closure for expanded sales opportunities
• Track, monitor and report sales activities using our CRM system
• Maintain and build relationship with new and existing clients
• Ad hoc duties

JOB REQUIREMENT

• Good communication skills
• Sales oriented
• Willing to explore and engage social media for a promotion plan.
• Good career growth.
• Promising candidates will be able to progress

Responsibilities:

Your primary role is to triage public feedback received by the Municipal Services Office (MSO) through various channels (primarily the OneService App and LifeSG).

This includes:

a) Routing feedback to the rightful agency in an accurate and timely manner.

b) Replying to feedback submitted by members of public.

c) Contacting members of public, when needed, to clarify their feedback.

Requirements:

• ‘A’ Levels/Diploma/Degree

• Experience with feedback management/triaging is advantageous

• Pleasant character/personality with good interpersonal and communication skills

• Able to commit for a minimum duration of 6 months (12 months max)

Salary: $15/hour

Working Hours: Mondays to Thursdays 830am to 6pm & Fridays 830am to 530pm

Location: Maxwell Road

Contract Period: 1-Year

Job Description:

•

recruiting and managing employees working on events – these might work on a short-term basis during busy periods or be full-time members of staff.

•

carrying out administrative duties such as booking hotels for those working on events and producing spreadsheets (eg on the numbers of attendees expected)

•

setting clear objectives and targets for events, alongside plans for how to meet these.

•

helping to promote events and liaising with clients.

•

gathering feedback and data after an event (eg on attendance or sign-ups to your employer’s website) and using it to inform decisions/future plans

•

coming up with new and innovative ideas – both for events and event promotion

•

working within a budget for events and managing spending accordingly

•

problem solving and hosting during an event.

Requirement:

• Exceptional oral and written communication skills for dealing with clients, vendors and staff.

• Strong organizational and planning skills to coordinate the actions of multiple parties.

• Creative thinking skills to design events that fit the visions of the clients.

• Multitasking ability necessary to move from one task to another at a fast pace.

• Computer skills for using events management software, word processors, spreadsheets, and e-mail.

• Basic accounting skills to track spending and stick to a budget.

• Knowledge of risk management to identify potential legal liabilities and take steps to mitigate them.

• Good networking skills to build relationships with vendors and suppliers and attract new customers.