Assistant Traffic Coordinator (Container Trucking/TMS/Portnet/PSA)
Full-time
Junior Executive
11 months ago
Responsibilities:
Answer incoming calls and emails from customers
Create job order in Transport Management System
Co-ordinate with customers on..
Responsibilities:
- Answer incoming calls and emails from customers
- Create job order in Transport Management System
- Co-ordinate with customers on the details of vessels, estimated time of arrival, status of ESM, customs documentation availability
- Update all vessel related information in Transport Management System for Traffic Controller to execute trucking operation
- Assist Traffic Controller in job deployment to drivers
- Assist Traffic Controller to process drivers’ petty claims
- Assist Traffic Controller to in resolving issues with customer orders such as delivery issues, shipment discrepancy and coordinate with drivers in change in instructions.
Requirements:
- GCE O level required. Candidate with relevant experience may apply
- 2 years' experience and knowledge of container trucking, shipping procedures and practices
- Experience in port net, PSA operation
- Customer Service - Respond promptly to requests for service and assistance as needed. Follow up as needed.
- Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively
- Detail Oriented - Attention to details and accuracy
- Proficient use of MS Windows and Office
- Experience in Transport Management System or similar applications is preferred
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
R23112063 | EA License 16C7883
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