Total 7 customer service job vacancies in Others category in Singapore

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Psychologist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children, youths, and families who have experienced adverse or traumatic life experiences. You will work with child protection caseworkers within a multi-disciplinary setting to provide psychological services to families. Ongoing training, clinical supervision, and staff support will be provided.

Responsibilities:

• Conduct psychological assessments on clients’ emotional and behavioural functioning, including possible trauma needs as well as self-harm and suicide risk assessments. Prepare case formulation and assessment reports for the purpose of intervention planning. Clients may consist of children, youths, or adult caregivers.
• Provide evidence-based psychotherapy for children, youths, or adult caregivers presenting with trauma, emotional and behavioural needs, or other mental health conditions. Conduct parent-child or family sessions to enhance recovery.
• Work closely with families, child protection caseworkers, and other external stakeholders in a systemic approach to review and sustain treatment gains.
• Provide internal consultation services and training programmes on mental health or psychological issues, in aid of safety and case management.
• Provide triage services for psychological referrals.
• Ensure timely and accurate documentation of all psychological services provided.
• Participate in all team or department meetings as required.

Requirements:

• Minimally a Master’s degree in Clinical, Counselling, or Applied Psychology
• At least 2 years of experience in Clinical, Counselling, or Applied Psychology setting after completion of postgraduate degree will be preferred
• Applicants possessing knowledge and experience in working with trauma needs will be preferred
• Strong and effective interpersonal and communication skills
• Good report-writing skills
• Collaborative team player, ability to work in a multi-disciplinary team
• Independent, resourceful, and proactive
• Willingness to learn and use different therapy modalities given the wide range of client presentations
• Passionate about working with children, youths, and families with an interest in trauma recovery

Location: Lengkok Bahru / Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Psychologist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children, youths, and families who have experienced adverse or traumatic life experiences. You will work with child protection caseworkers within a multi-disciplinary setting to provide psychological services to families. Ongoing training, clinical supervision, and staff support will be provided.

Responsibilities:

• Conduct psychological assessments on clients’ emotional and behavioural functioning, including possible trauma needs as well as self-harm and suicide risk assessments. Prepare case formulation and assessment reports for the purpose of intervention planning. Clients may consist of children, youths, or adult caregivers.
• Provide evidence-based psychotherapy for children, youths, or adult caregivers presenting with trauma, emotional and behavioural needs, or other mental health conditions. Conduct parent-child or family sessions to enhance recovery.
• Work closely with families, child protection caseworkers, and other external stakeholders in a systemic approach to review and sustain treatment gains.
• Provide internal consultation services and training programmes on mental health or psychological issues, in aid of safety and case management.
• Provide triage services for psychological referrals.
• Ensure timely and accurate documentation of all psychological services provided.
• Participate in all team or department meetings as required.

Requirements:

• Minimally a Master’s degree in Clinical, Counselling, or Applied Psychology
• At least 2 years of experience in Clinical, Counselling, or Applied Psychology setting after completion of postgraduate degree will be preferred
• Applicants possessing knowledge and experience in working with trauma needs will be preferred
• Strong and effective interpersonal and communication skills
• Good report-writing skills
• Collaborative team player, ability to work in a multi-disciplinary team
• Independent, resourceful, and proactive
• Willingness to learn and use different therapy modalities given the wide range of client presentations
• Passionate about working with children, youths, and families with an interest in trauma recovery

Location: Lengkok Bahru / Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

About Child Protection Specialist Centre (CPSC):

We are dedicated to providing quality home-based services and support to families and children experiencing abuse or severe neglect at home. Referrals are received from the Ministry of Social and Family Development (MSF) Child Protection Services to assist families and children identified as needing non-statutory services and support. Guided by a child-centred, family-focused, and community-based approach, our aim is to empower families to reach their fullest potential and provide ongoing support through life’s changes and challenges.

We invite professionals to apply for the post of Psychologist in HEART@Fei Yue Child Protection Specialist Centre. You have passion to support the recovery of children, youths, and families who have experienced adverse or traumatic life experiences. You will work with child protection caseworkers within a multi-disciplinary setting to provide psychological services to families. Ongoing training, clinical supervision, and staff support will be provided.

Responsibilities:

• Conduct psychological assessments on clients’ emotional and behavioural functioning, including possible trauma needs as well as self-harm and suicide risk assessments. Prepare case formulation and assessment reports for the purpose of intervention planning. Clients may consist of children, youths, or adult caregivers.
• Provide evidence-based psychotherapy for children, youths, or adult caregivers presenting with trauma, emotional and behavioural needs, or other mental health conditions. Conduct parent-child or family sessions to enhance recovery.
• Work closely with families, child protection caseworkers, and other external stakeholders in a systemic approach to review and sustain treatment gains.
• Provide internal consultation services and training programmes on mental health or psychological issues, in aid of safety and case management.
• Provide triage services for psychological referrals.
• Ensure timely and accurate documentation of all psychological services provided.
• Participate in all team or department meetings as required.

Requirements:

• Minimally a Master’s degree in Clinical, Counselling, or Applied Psychology
• At least 2 years of experience in Clinical, Counselling, or Applied Psychology setting after completion of postgraduate degree will be preferred
• Applicants possessing knowledge and experience in working with trauma needs will be preferred
• Strong and effective interpersonal and communication skills
• Good report-writing skills
• Collaborative team player, ability to work in a multi-disciplinary team
• Independent, resourceful, and proactive
• Willingness to learn and use different therapy modalities given the wide range of client presentations
• Passionate about working with children, youths, and families with an interest in trauma recovery

Location: Lengkok Bahru / Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

• Assume a secondary role in case management through providing support to caseworkers. To co-work with caseworkers in relation to clients and their family members through casework towards elimination of risk of child maltreatment.
• To perform liaison work and information gathering with public/community agencies who consult on child protection issues or report on allegations
• To provide public education and outreach to increase awareness of child maltreatment
• To provide logistics and administrative support of programmes (e.g. group work)
• Source and coordinate resources, brokering of services to meet the needs of clients

Requirements:

• Diploma in Social Work/in relevant discipline
• Able to work nights (at least 1-2 nights a week)
• Good communication and interpersonal skills
• Minimum 2 to 3 years of work experience
• Good Team Player

Work Location: Choa Chu Kang/Redhill

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

• Conduct risk assessment and safety planning.
• Carry out social investigation, assessment, case formulation, intervention planning.
• Timely preparation of reports and case recordings.
• Implement safety and intervention plans.
• Conduct meetings, sessions, coaching with families, parents/caregivers.
• Develop wraparound services to support high-need families through advocacy, referrals and collaboration.
• Provide emotional support, guidance/brief counselling to selected families/children/young persons.
• Prepared to work two nights a week and weekends occasionally.

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution.
• Preferably has experience working with child protection, mental health or family violence issues.
• Able to work in a fast-pace and stressful environment.
• Has maturity, communication skills and interpersonal skills to work with professionals and families from diverse backgrounds.
• Able to engage and work with children and adolescents.
• Able to develop empathy/ empathic responses, reflective capacity, self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills.
• Personal effectiveness, independence, and good time management.
• Has strong writing skills.
• Team attitude.
• Senior positions will require applicants to have minimally 6 years of experience in child protection related work, supervisory skills/experience, and preferably trained in or have experience in family work, children/adolescent work or counselling.

Location: Redhill/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

• Conduct risk assessment and safety planning.
• Carry out social investigation, assessment, case formulation, intervention planning.
• Timely preparation of reports and case recordings.
• Implement safety and intervention plans.
• Conduct meetings, sessions, coaching with families, parents/caregivers.
• Develop wraparound services to support high-need families through advocacy, referrals and collaboration.
• Provide emotional support, guidance/brief counselling to selected families/children/young persons.
• Prepared to work two nights a week and weekends occasionally.

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution.
• Preferably has experience working with child protection, mental health or family violence issues.
• Able to work in a fast-pace and stressful environment.
• Has maturity, communication skills and interpersonal skills to work with professionals and families from diverse backgrounds.
• Able to engage and work with children and adolescents.
• Able to develop empathy/ empathic responses, reflective capacity, self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills.
• Personal effectiveness, independence, and good time management.
• Has strong writing skills.
• Team attitude.
• Senior positions will require applicants to have minimally 6 years of experience in child protection related work, supervisory skills/experience, and preferably trained in or have experience in family work, children/adolescent work or counselling.

Location: Redhill/ Choa Chu Kang

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Responsibilities:

• Assume a secondary role in case management through providing support to caseworkers. To co-work with caseworkers in relation to clients and their family members through casework towards elimination of risk of child maltreatment.
• To perform liaison work and information gathering with public/community agencies who consult on child protection issues or report on allegations
• To provide public education and outreach to increase awareness of child maltreatment
• To provide logistics and administrative support of programmes (e.g. group work)
• Source and coordinate resources, brokering of services to meet the needs of clients

Requirements:

• Diploma in Social Work/in relevant discipline
• Able to work nights (at least 1-2 nights a week)
• Good communication and interpersonal skills
• Minimum 2 to 3 years of work experience
• Good Team Player

Work Location: Choa Chu Kang/Redhill

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.