The General Manager (GM) is responsible for overseeing all aspects of the business operations, ensuring efficiency, profitability, and alignment with company goals. The GM will lead various departments, manage staff, and develop strategies to drive growth and enhance customer satisfaction.
Key Responsibilities:
- Strategic Planning:Develop and implement business strategies to achieve company objectives.
Analyze market trends and identify opportunities for growth.
- Operational Management:Oversee daily operations across all departments (e.g., sales, marketing, finance, HR).
Ensure efficient processes and systems are in place to optimize performance.
- Financial Oversight:Manage budgets, forecasts, and financial reporting.
Monitor financial performance and implement corrective actions as needed.
- Team Leadership:Recruit, train, and mentor department managers and staff.
Foster a positive and collaborative work environment.
- Customer Focus:Ensure high levels of customer satisfaction and service quality.
Address customer concerns and feedback promptly.
- Performance Monitoring:Set performance metrics and KPIs for teams.
Regularly assess progress and implement improvements.
- Compliance and Risk Management:Ensure compliance with industry regulations and company policies.
Identify potential risks and develop mitigation strategies.
Qualifications:
- Bachelor’s degree in Business Administration, Management, or related field
- years of experience in management, preferably in beauty/products.
- Proven track record of successfully managing teams and driving business growth.
- Strong financial acumen and experience with budget management.
Skills:
- Excellent leadership and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Exceptional communication and negotiation skills.
- Proficient in MS Office, MS Excel.
Application Process:Interested candidates should submit their resume and cover letter to 91196089 (Whatsapp).
