Total 28,998 accounts manager job vacancies in Others category in Singapore

Scope:

• Process vendor invoices, staff claims and payments (AP)
• Process client billings and collections (AR)
• Undertake ad hoc duties/projects assigned from time to time

Requirements

• GCE A Levels/Diploma in accounting or similar certification
• Resourceful, meticulous, organized, independent and able to multi-task.
• Confident and comfortable with handling data and figures
• Proficiency in Microsoft Office

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Roles and Responsibilities

• Processing invoices and update entries into SAP

• Processing payment run

• SOA reconciliation

• Assist in month-end closing

• Support finance phone calls, monitor/ response AP mailbox

• weekly deposit patient refund

• GST Input- extract report and fill in the figure into report

• Provide supporting documents for creation vendor master data

• update audit schedule

• Assist in ad-hoc finance duties assigned

Requirements:

• Minimum qualification: A’Level or Diploma in Accounting, Finance, or a related field

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Description

• Full set of accounts for ship chartering business and investment holding companies.
• Review of payments (including staff claims) and direct liaison with logistics department on billing matters, payment processing back-up when accounts assistant is away.
• Prepare journal entries and monthly accounting schedule inclusive fixed asset, prepayments, accruals and other balance sheet schedules.
• Perform monthly bank reconciliation and revaluation, inter-company transaction reconciliation.
• Monthly and quarterly preparation of Group Reporting Pack.
• Prepare quarterly GST returns and workings and GST reporting.
• Assist in year-end audit.
• Perform other ad-hoc duties assigned by Finance Manager (i.e. reporting to Singapore Department of Statistics, KYC request from banks, etc.)

Job Requirements

• Possess Degree in Accounting or equivalent with at least 3 years of relevant experience.
• Experience in GST reporting is a must.
• Knowledge of SAP Accounting system will be a plus.
• Attention to details, meticulous and ability to multi-task in fast pace environment.
• Good interpersonal and communication skills.

We regret to inform that only shortlisted candidates will be notified.

Job Responsibilities

Client Engagement:

• Provide strategic counsel to key clients & serve as a trusted advisor on clients & competitors
• Manage & grow senior-level client relationships
• Assure internal & external stakeholders are aligned
• Strategic direction on accounts, keeping clients informed of account direction and maintaining forward momentum on projects
• You’re an operational excellence engine that are an ace at project management, delivery & timelines.
• Negotiate & manage client expectations & satisfaction
• Assist in strategy, planning and budget setting processes
• You must get B2B marketing & are an ace at it

Business Acumen and Strategic Thinking:

• Develop & execute integrated communication plans
• Data, Audience insights, and planning capabilities.
• Participate in budget & resource management & tracking team utilization
• Drive cross-team integration/ collaboration
• Build awareness & showcase capabilities, talent & results internally & externally
• Ability to detect and mitigate possible issues, conflicts, and disruptions in the business
• Oversee content, including press releases, articles, media kits, and pitch materials, that aligns with client objectives and enhances brand positioning.
• Collaborate with creative and digital teams to produce integrated content, actively contributing to the creation and refinement of strategic messaging.

New Business Development:

• Assess validity and value of new & organic growth opportunities
• Serve as a project manager in preparation & delivery of organic growth or new business proposal content & in-person pitch meetings
• Share industry POV and strong understanding of shifts and opportunities in the competitive agency landscape
• Inform, educate & influence existing and potential future clients directly on WE value and positioning relative to competing agencies
• Have a keen eye for opportunities to expand agencies scope and value add to the clients
• Is able to connect the dots and see the bigger picture for the client and agency

People Leadership:

• Manage career development & performance of direct reports
• Mentor and motivate staff with the goal of retention and development
• Oversee resource allocation across team including staffing/hiring/on boarding new talent
• Partner with Human Resources to manage employee relations issues
• Manage up & educate senior staff on crisis issues, & client/team satisfaction
• Model & hold team accountable to demonstrating agency values

Stakeholder Engagement:

• Build & grow relationships with key, senior level media/influencers/KOLs
• Solicit & share feedback/perception from media & KOLs regarding client(s), competition & position in the industry in order to counsel clients & inform actions
• Identify global, digital & social communication trends; educate clients/agency
• Conceive & tell strategic stories apart from client business milestones
• Manage junior level staff on global influencer processes & trends

Digital, Social & Healthcare Acumen:

• Identify & drive digital/social media strategies; either standalone or as integration into all communication marketing plans
• Support the establishment of social media objectives & goals across the account in line with healthcare policies and regulations
• Articulate emerging media platforms & if/how they meet client’s business needs
• Lead clients in understanding the importance of social media engagement or newer platforms for engagement (eg: LinkedIn, SEO, native advertising, etc)

Requirements:

• A minimum of 6 years communications experience (marketing, internal communications, external communications), across PR agencies and/or in-house roles
• Good understanding of the Asian & healthcare media/platforms landscape including strong relationships with Singapore based journalists and media
• Track-record of running successful campaigns in Asia is a requirement
• Sound knowledge and interest in the Healthcare sector is a requirement
• Experience in community management, influencer engagement and social media campaigns is preferred
• Superior written and verbal communications skills; demonstrated ability to effectively multitask, delegate and manage assignments and accurately evaluate others’ work
• Writing skills – you will be a master of words and can/should be able to articulate and write proper digital/data first proposals or communications proposals.
• Ability to act as a daily client contact for multiple clients simultaneously and possesses a track record of responsible, client-related finance management, including comprehensive managing within client budgets
• Able to manage and inspire a team and to make sound judgments daily, knowing when to seek senior counsel
• Fluency in English (written and spoken) required. A second regional language such as Mandarin would be a bonus
• Any leadership experience mentoring a junior would be a bonus

A construction site manager is responsible for ensuring the safety of the work site as the construction supervisor os to assistant the site manager instruction, watching the construction process as well as managing project plans, reports and any related paperwork.

Construction manager/supervospr have to make certain that employees, sub-constractor and vistors have adequate training and a safety orientation.

This role offers an exciting opportunity to drive growth within a dynamic subscription business. As Assistant Manager, Lifecycle Marketing, you will lead the development and execution of impactful lifecycle marketing campaigns that focus on subscriber acquisition, engagement, retention, and revenue growth. We’re looking for a motivated professional with experience in lifecycle marketing, passionate about enhancing customer experiences and fostering sustainable business growth.

Responsibilities

• Develop and implement comprehensive lifecycle marketing strategies focusing on acquisition, engagement, retention, and reactivation to maximize subscriber value.

• Utilize data-driven insights and conduct A/B testing to improve campaign performance, identify enhancement opportunities, and make strategic adjustments to foster growth.

• Proactively identify and implement initiatives that enhance the customer journey, contributing to business growth through innovative marketing strategies.

• Foster strong communication and collaboration with product, sales, customer success, and other departments to ensure a unified approach to customer lifecycle management.

• Stay informed on the latest industry trends and best practices, bringing innovative ideas to the team to drive effective lifecycle marketing.

Requirements

• Strong ability to leverage customer data and analytics to make data-informed decisions, optimize campaigns, and drive growth through A/B testing and other techniques.

• Understanding of customer journey mapping, with an ability to identify improvement areas and create engaging experiences.

• A growth mindset with enthusiasm for continuous improvement and a proactive approach to identifying impactful marketing initiatives.

• Excellent communication skills and a collaborative spirit, with the ability to work well in a team environment and build rapport across various organizational levels.

• Familiarity with social media platforms, Google Analytics, or other analytical tools is beneficial.

• Bachelor’s degree or Diploma in Marketing, Business, or a related field. 3-5 years of relevant experience in the media industry is advantageous.

• Ability to support Chinese content and clients, with fluency in Chinese required.

• Strong organizational capabilities and the ability to work independently with a proactive problem-solving mindset.

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

• To lead and manage the transformation initiatives to drive organizational change and improve performance
• To assist senior management in transforming the office through the use of appropriate technology and systems
• To work with stakeholders to identify opportunities for transformation, develop strategic plans, and oversee the implementation of change initiatives. For example, map out departmental workflow and processes, and identify potential areas for streamlining and automation to effect efficiency gains and to enable effective corporate planning
• To work with internal stakeholders to evaluate and recommend suitable solutions
• To build and develop a team to drive the conceptualising, evaluating and implementation of such solutions
• To manage the whole process from both the technical side and also the human perspective,including resistance to change
• To innovate, provide and implement ideas for continuous improvement
• To develop technical end-user documentation and training for staff
• To develop and implement appropriate training to staff who provide direct support todepartments
• To manage timeline and budget for projects

Education / Experience:

• Degree in IT or equivalent
• 2 - 5 years of relevant experience in digital transformation and people management is preferred

Skill sets:

• Good communication skills
• Good team management skills
• Knowledge and experience in:
• Project management
• Business analysis, enterprise applications and solutions
• Problem resolution
• Vendor managemen

Cleaning Operations Manager needs to look after the client’s requirement, fulfil and satisfy the client’s needs promptly. Also needs to co-ordinate with staffs to get them to work correctly without any issues. Allotment of Job is very important job. Marketing to get new job and new client for the company. Hiring of people for the company.

Our Client is in the Aerospace Industry. Due to their current expansion plan, they are looking for an Operation Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Lead the operations team to meet KPIs in HSE, Quality, Delivery, Cost, and Productivity.
• Build and develop the team to ensure consistent and improved performance year-over-year.
• Foster a proactive HSE culture and drive safety improvement.
• Optimize resources to achieve KPIs in safety, quality, sales, WIP, expenses, and productivity.
• Ensure equipment availability through Total Productive Maintenance.
• Manage headcount, skill development, recruitment, and succession planning.
• Mentor the team to build a high-performance culture.
• Any ad-hoc duty as given

Requirement

• Min Degree/Master in Manufacturing, Aerospace or Engineering
• Min 6 – 8 years of experience in Manufacturing, Operation and Management (direct and indirect reports)
• Good knowledge in Lean Manufacturing and Six Sigma / Value Stream
• Deep knowledge and experience in operations management in Aerospace, oil & gas or equipment manufacturer.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

E-commerce retail is a type of retail that involves buying and selling goods and services online. It's different from traditional retail, which is the sale of goods in physical stores, because e-commerce transactions take place digitally.

E-commerce retail can take place on online marketplaces r on proprietary e-commerce platforms.

Specializes in online sales strategies and the day-to-day operations of a business's online store. They plan, coordinate, and execute e-commerce activities to drive online sales and enhance the customer shopping experience. This role often requires a combination of technical and marketing skills, familiarity with e-commerce platforms, digital marketing, data analysis, and understanding of the online retail market.

Roles and Responsibilities

• Write and edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Be a subject matter expert to assigned product categories.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
• Ability to multitask and meet deadlines while maintaining attention to detail.

Requirements

• Minimum of 4+ years experience in a fast-paced, e-Commerce business.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify, Elementor), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye to detail.
• Excellent communication and collaboration skills.
• Analytical and multitasking skills.
• All races welcome

[What the role is]

MANAGER (APPLICATION AND NETWORK INFRASTRUCTURE)

[What you will be working on]
You will be part of the project team spearheading the design, development and management of the network infrastructure projects/systems, and to strengthen in-house network infrastructure and security capabilities and retain strong domain knowledge to support new system implementation and future system enhancement. Some activities include network planning, design and setup requirements for centralized Network Access Control (NAC), Patch Management infrastructure and wireless LAN infrastructure to support the segregation of OT systems from WOG network. Managing projects’ tender matters. Involve in the technical review of the design of all various sysems to drive standardization and system interoperability with no compromise in system security. To establish architectural standards, reference models and guidelines for security, resiliency, and efficiency.

[What we are looking for]

Requirements:
• Degree in IT, Computing or related discipline;
• At least 7 years of relevant experience in project management and
development;
• Strong project management and people management skills;
• Good knowledge of various network protocols and topologies, including LAN,
WAN, switches, routers, servers, IDS/IPS, firewalls;
• Experience in networking and IT security;
• Possess drive and able to work under pressure and meet tight deadlines with a
strong sense of responsibility, initiative and resourcefulness as well as keen
interest in problem solving; and
• Strong analytical skills and excellent written, verbal communication,
presentation and negotiation skills.

-MINIMUM DIPLOMA/ DEGREED IN ENGINEERING (ELECTRICAL OR MECHANICAL)

- MINIMUM 3 YEARS IN CONSTURCTION INDUSTRY OR BUILDING

- ABLE TO WORK AT CONSTRUCTION SITE

- DESIGN AND COORDINATION ON THE TECHNICAL ISSUE

-PREPARE AND SUBMISSION OF SHOP DRWING

-ATTEND MEETING WITH MAIN CONTRACTOR AND CONSULTANT

- HARD WORKING SELF MOTIVATION.

Highlights

• AWS + Variable bonus
• 5 days work week, Mondays to Fridays

Responsibilities

• Reporting to the Project Director, he/she is responsible for the successful completion of a project, specialising only in lighting deliverables.
• Ensure all paperwork and material submissions are verified, well presented and submitted timely.
• Strong co-ordination and good people management skills, being able to communicate effectively verbally and written, with all relevant stake holders such as consultants, architects, designers, electrical contractors, end-users, relevant authorities and suppliers.
• Overall management of the project with respect to contractual obligations, budgets, and internal resources to ensure project is successfully completed.
• Lead project team on the implementation and execution of works necessary to complete the project.
• Enjoy working in a non-conforming environment where new challenges might suffice and have the ability to problem solve in a timely and cost-effective manner.
• Provide timely updates to management on project status.
• Attend site meetings for all projects including concerns during project DLP.

Requirements

• Degree or Diploma in Electrical, Electronic, or equivalent.
• Minimum 4 years’ relevant work experience in lighting/electrical engineering.
• Experience in lighting industry is advantageous.
• Knowledge in Autocad, Dialux, Relux software is advantageous.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Assistant Bar Manager

• Together with Bar Manager, Lead and manage the bar team
• Assist/ create beverage program and Posses a creative flair to create and mix alcoholic beverages that pushes the boundary of flavour and experience aligned with the Potato Head experience
• Develop good relationships with Brand Ambassadors and suppliers.
• strong knowledge of beverage and food, brand concept and guidelines.
• Train the bar and service team to ensure beverage knowledge and service levels are up to to standard.
• Cost control and inventory management for the bar
• Have the capacity to listen to the team and lead by example

Characteristics Required :

• Oral and written fluency in English
• build a strong team to match the others on the team

At least 3 years of experience in similar role

Salary: $3,500 - $4,500 (Based on experience) + incentive based on performance

Please click apply or email to [email protected]

Position: Senior Manager, Communications

You will collaborate with the industry leaders, stakeholders to drive innovation and growth in the vibrant digital economy.

• Lead the research, development and deployment of advanced communication technologies, including next-gen Cellular Network, IoT and next-gen networking solutions.
• Establish and maintain strategic partnerships with industry leaders, academic institutions, and other stakeholders to drive innovation and growth
• Work closely with customers to understand their needs and provide tailored solutions that meet their requirements
• Ensure all communication technologies and solutions comply with industry standards and regulatory requirements.

Requirements

• Strong knowledge in Cellular Network, IoT and next-gen networking solutions (including network waveform and management).
• Deep understanding of Telecommunicaiton/ Communication protocols, waveform design and experience with Software Defined Radio platforms.
• Good knowledge of IMDA Regulations, Guidelines and Act.
• Having good contacts in the Telecommunication industries/ IMDA.
• Strong leadership and Relationship building skills.
• 10 years of experience in the Telecommunication/ Communications industry.

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

A construction site manager is responsible for ensuring the safety of the work site as the construction supervisor is to assistant the site manager instruction,watching the construction process as well as managing project plans, reports and any related paperwork.

Construction manager/supervisor have to make certain that employees, sub-constractor and visitors have adequate training and a safety orientation.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Job Description

· Plan schedules for specific needs such as periodic cleaning timetable, utilizing available manpower and equipment

· Coordinate, direct and monitor the cleaning operations in the company’s portfolio

· Effective management of operations executives and site supervisors to ensure delivery of operations covering all required areas.

· Regular visits to company’s cleaning sites to monitor standards of cleanliness, to establish and implement work quality and meet the evolving needs of clients

· Understand and build excellent relationships with stake holders, promoting good reputation of the company.

· Provide training to new staff in relation to expected standards and quality of cleaning, health and safety requirements and handling of equipment and machinery.

· Oversee the servicing and maintenance of cleaning equipment

· Maintain supplies of cleaning materials and equipment and placing orders to maintain stock levels

Cleaning Operations Manager needs to look after the client’s requirement, fulfil and satisfy the client’s needs promptly. Also needs to co-ordinate with staffs to get them to work correctly without any issues. Allotment of Job is very important job. Marketing to get new job and new client for the company. Hiring of people for the company.

Job Overview

The Contracts Manager will be responsible for managing the tendering process for various contracts, ensuring compliance with company policies and legal requirements. This role involves coordinating with multiple departments to develop and submit competitive and comprehensive tenders, negotiating terms and conditions, and overseeing the execution of contracts to ensure that all parties fulfill their obligations.

Job Responsibilities

1. Tender Management:

- Coordinate and manage the entire tender process from initial identification of opportunities through to contract award.

- Develop tender documents, proposals, and responses to requests for proposals (RFPs), requests for quotations (RFQs), and invitations to tender (ITTs).

- Ensure all tender submissions meet the client's specifications, company standards, and legal requirements.

2. Contract Development and Negotiation:

- Draft, review, and negotiate contract terms and conditions with clients, suppliers, and subcontractors.

- Ensure that contracts are in compliance with all applicable laws and regulations.

- Collaborate with legal counsel as necessary to address any legal issues or risks.

3. Stakeholder Coordination:

- Work closely with internal departments (e.g., finance, legal, procurement, project management) to gather necessary information and ensure alignment on tender submissions.

- Maintain clear communication with external stakeholders, including clients and suppliers, throughout the tendering process.

4. Risk Management:

- Identify and assess potential risks associated with contracts and propose mitigation strategies.

- Ensure that all contractual obligations are met and that any potential issues are addressed proactively.

5. Documentation and Reporting:

- Maintain comprehensive records of all tender submissions, contracts, and related documentation.

- Prepare regular reports on tendering activities, contract performance, and compliance for senior management.

6. Continuous Improvement:

- Evaluate and improve tendering processes and strategies to enhance competitiveness and efficiency.

- Stay updated on industry trends, best practices, and regulatory changes related to contract management and tendering.

Qualifications

- Bachelor’s degree or diploma in Business Administration, Law or related field.

- Minimum of 5 years of experience in contract management, tendering, or a similar role.

- Strong understanding of contract law and regulations.

- Excellent negotiation, communication, and interpersonal skills.

- High attention to detail and strong organizational skills.

- Ability to work under pressure and meet tight deadlines.

- Proficiency in Microsoft Office Suite and contract management software.

Preferred Skills

- Professional certification in contract management (e.g., CPCM, CFCM) or equivalent.

- Experience in the industry relevant to the company's operations (e.g., cleaning and/or landscape)

- Familiarity with project management principles and tools.

Working Conditions

- Full-time position based in the company’s headquarters.

- Occasional travel may be required for meetings with clients or stakeholders.

- Fast-paced and deadline-driven environment.

Responsibilities

· Listen to customers’ preference and recommend suitable hairstyle, colouring and treatment

· Perform a wide range of hair services including cutting, styling, colouring, perming, rebonding, etc

· Train, lead and motivate all staff to ensure smooth running of daily operations in an energetic environment

· Maintain cordial relationship with customers, build up customer base and ensure customers’ retention

· Ensure all staff uphold the highest standard of customers’ service and cleanliness

· Handle customers’ complaints and feedback professionally

· Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.

· Maintains technical knowledge by attending educational workshops; reviewing publications.

· Maintains safe and healthy conditions by following organization standards and legal regulations.

Requirements

· Min 8 years of relevant experience with good customer base

· Driven to boost sales and profitability

· Well-groomed, proactive and self-motivated

· Good leadership and interpersonal skills

· Collaborate well with team members in a fun, professional work environment

· Knowledge of hairstyles and trends, and the expertise to achieve these looks

· Experience using different types of scissors, trimmers and other tools to create hairstyles

· Knowledge of chemicals for hairstyles including coloring agents and solutions that change hair texture

· A willingness to learn about new styles and techniques

· The ability to communicate with customers and understand their needs

· Knowledge of related health, safety and cleanliness standards

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Job Description

· Manage daily operations of job site including quality, safety , environment and health

· Comply and accomplish contract obligation at site without liquidation damages incurred. Assist in coordinating and liaising with clients at project sites

· Hire and retain manpower needs

· Ensure accuracy of daily attendance reporting. Communicate assigned cleaning duties to the cleaning team

· Conduct regular check on the quality of work produced by cleaners to upkeep the cleaning standard

· Keeping / ordering stocks ensuring inventory at optimal level

· Any job duties assigned by management or any authorised personnel. Monitor cleaning operations to ensure quality service delivery

CORE RESPONSIBILITIES:

• Plan and set sales forecast / profit projection for the business units (The Planet Traveller, Boarding Gate and The Wallet Shop) to meet financial objectives
• Discuss sales strategies and stores’ sales achievements with the retail team personnel
• Responsible to track sales performance of all business units, carry out necessary follow-up checks on stores’ weekly performance, and ensure monthly sales targets are met
• Prepares monthly, and other relevant sales reports, with analytical details
• Prepares annual sales targets for the stores based on the sales information provided
• Responsible for visual merchandising display, ensure replenishment all stores are fulfilled, and the retail stores do not stray from the brand’s guidelines
• Innovate, recommend, set and implement Customer Service Standards to improve operational processes, coach & motivate retail staff to achieve targets and standards
• Review, improve and ensure Standard Operating Procedures (SOP) for all business units for a better working environment and effective team
• Yearly review of operations and perform benchmarking exercise against similar in the retail industry
• Work with the retail team and merchandising personnel to project inventory levels and orders
• Ensure that stock losses are kept to a minimum level set by the management, inventory count is done accurately, and the set procedure is followed
• Co-ordinate and work closely with other HOD’s (merchandising, marketing, logistics, creative) to resolve operations matters including customers’ feedbacks and complaints and increase sales through effective marketing programs
• Work closely with interior designer on store renovation, maintenance, and re-instatement
• Build good rapport and maintain good working relationships with all external landlords, suppliers, and other parties
• Responsible for all daily operations of the business units, including manpower planning & control, good house-keeping standards, and other operational issues
• Conduct monthly store’s meetings to ensure new procedures, practices and updates are communicated and discussed during such meetings
• Work closely with HR Department in developing a systematic training plan for all retail employees that includes sales, customer service, product training (basic & updates), etc.
• Ensure all staff are given sufficient training for career progression (e.g. management skills; numerical training skills, etc.) and adequately trained in sales processes, there are follow-up after training by the relevant stores in-charge for their staff, and all training documentation file in orderly manner
• Work closely with HR Department for recruitment, selection, & retention of staff to meet operational requirements, and staff’s compensation and benefits.
• Plan and structure current work scopes
• Daily review of the sales targets and development, and month-to-date sales against targets on a bi-weekly basis
• Identify inventory or operational issues at the corporate level that may have impacted sales, discuss and develop solutions
• Manage the retail AICs' and SICs’ career development; yearly review/appraisal
• Work closely with marketing & merchandising departments for launches and repositioning of the brands

Job Requirements:

• Min. Diploma / Degree in Retail Operations Management / Business Administration or equivalent
• Minimum 5 years of experience in relevant industry (retail / distribution) and managing multiple stores
• Proficiency in Microsoft Office applications
• Highly customer service centric with ability to well interact with customers
• Excellent interpersonal communication skills, analytical, report-writing skills, strong leadership to manage team and communicate effectively with all levels of people
• Strong problem solving skills, result oriented, adaptable, self-driven, team player, resourceful & meticulous, with a keen-eye for details and hands-on person
• Able to excel under pressure, multi-tasks, handle tight deadline and well-organized