Total 3 administration assistant job vacancies in Others category in NCS-National Council of Social Service - HQ

Key responsibilities include:
 

Training for PA Staff and GRLs

• Supports the conduct of courses (face-to-face, virtual or blended) to enhance the capabilities of GRLs and PA Staff.

• Assists to prepare training materials (facilitator’s guide, learner’s guide, PowerPoint, e-learning course wares etc) and learning aids (learning posters, videos, activity props, etc) for the conduct of the course.

• Assists in reviewing the course through evaluation forms, surveys and focus group discussions with learners.

Management and Organisation of Training Programme

• Manages all training supplies, activity props and learning aids.

• Works in taskforces and project teams to enhance NACLI’s training quality.

• Collates and reports GRL and PA Staff training data such as course schedules, course runs, attendance, number of learners, learners’ profiles etc.

• Compiles data on speakers’ profiles for leadership dialogues / Community of Practices (CoPs) and leadership programmes, where relevant.

Stakeholder Engagement

• Liaises with NACLI departments, PA Divisions (Constituency Offices, HQ Divisions, etc) and vendors to facilitate and implement GRL and PA staff courses.

• Liaises with NACLI departments, PA divisions and vendors to schedule training dates, coordinate venue for training, and ensure all administrative and logistics support are provided to create a conducive learning environment for learners and facilitators.

Finance & Support

• Assists in procurement process such as preparing specifications for GeBIZ ITQs, selection committees and awarding of contracts in liaison with NACLI’s Training Operations department.
   
• Provides secretariat or manpower support for meetings and other NACLI programmes which may be conducted during weeknights and weekends.

Other Duties

• Other ad-hoc duties not covered under main responsibilities and duties.

What we are looking for:

Requirements:
 

• Minimum - Professional qualification or formal training in training and development, education, research or business management-related discipline

• Minimum - At least six months related working experience in training and development, education, research or business management and practical knowledge in training coordination and management

• Desired - One year related working experience in training and development, education, research or business management and practical knowledge in training coordination and management

Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract.

[What you will be working on:]
•    Manage Product Users’ Engagement by supporting Product Managers in developing strategies and plans to engage internal and external stakeholders to launch, implement, drive adoption, awareness, and education of Products, such as NLB Mobile App, Seat Booking System, Express Borrowing Gantry, and also future Products such as Content Discovery app. 
•    Assist Product Managers to collect and collate Product data from multiple channels, e.g., web statistics, app statistics, user feedback and perform basic analysis to help Product Managers better understand the asks and needs of the users with simple insights. Work closely with other data teams to track results and translate insights into actions.
•    Assist Product Managers in managing the Product Backlog by recording new user stories and setting initial priority for them. Follow up with Product Managers to set up regular Product Backlog refinement sessions.
•    Assist Product Managers or ScrumMasters in organising agile activities and to update/ upkeep Agile tools like JIRA, etc.

[What we are looking for:]
•    At least one year of relevant working experience, preferably in a product-focused organisation. Fresh graduates with the relevant knowledge are welcomed to apply.
•    Excellent written and verbal communication skills.
•    Ability to engage stakeholders from all walks of life.
•    Knowledge of agile methodologies and processes (SCRUM, KANBAN, etc.)
•    Comfortable with data and possess basic data analytic skills (e.g., Excel, Tableau)
•    Interest in growing into Product Manager role.
•    Design skills and experience with design tools is added advantage.

Work location will be at the Marine Parade Public Library. As the library is currently closed for renovation, the current work location is at the National Library Building.

Successful applicant will be appointed on a project contract until 31 Dec 2025.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Executive Assistant (EA) will support a total of three Senior APAC leaders - the Supply Chain Directors and Warehouse & Distribution Director.  The EA responsibilities are broad and diverse, include scheduling meetings and appointments across multiple time zones, organizing travel, hosting visitors at our office, and provide general administrative support to the business.

This role plays an important role ensuring all administrative tasks are performed timely and in great execution. The role will also be working closely with procurement team to procure items in a cost effective and timely fashion to support the business needs.

• Provide high level administrative support to the Leaders, including managing their calendar, scheduling appointments, and coordinating meetings
• Coordinate events assigned by leaders including workshops, team building in country and off countries.
• Coordinate travel arrangements, including booking hotels and ground transportation, visas, preparation of detailed itineraries with the overall objectives of maximizing participants’ time
• Anticipate potential conflicts (i.e., schedule issues, critical meetings, location issues) and raise to address/resolve in advance whenever possible
• Organize and assist with online, hybrid and in-person events and large team meetings (e.g., team dinners, leadership off sites, quarterly department calls, leaders’ one to one sessions with direct reports, company wide events)
• Prepares materials including presentations, minutes taking in key meetings where needed and ensure country heads have access to key meeting information including agenda, presentation materials and other relevant meeting information ahead of time
• Act with high degree of independence as liaison with inside (within country and with region) and external contacts
• Manage / Create Purchase orders (PO) for activities conducted by the departments
• Ensure completion of expense reports on Concur for the leaders you support according to finance travel & expenses guideline
• Manage the department administration budget and work with all functions to ensure strong support to their administrative needs in the most cost effective way possible, including procurement of office supply needs and other consumables as required.
• Collaborate with department team members on activities to engage in learning and self-development
• Greet and engage internal and external visitors, including providing necessary preliminary information and ensuring professional interaction at all times.
• Support ad-hoc request required secretariat assistance

• Diploma certificate and above

Experience

• Minimum 5 years of executive experience supporting Senior Management; preferably in a head / regional office location.
• Experience with event planning and/or working with event planning companies.
• Experience of calendar management across multiple time zones
• Excellent computer and technology application skills with competency in Microsoft Office applications, particularly Excel, Word and PowerPoint

Key Competences / Behaviours

• Organised, detail-oriented and responsible
• Maintains confidentiality and posses sense of urgency
• Ability to manage multiple tasks/projects simultaneously under pressure in a busy environment
• Good communication and interpersonal skills
• Able to work independently and self-initiative
• Work effectively as a team player in a collaborative environment as well with EA peers and members of the greater organization

Languages:                                                                                                    

• Proficiency in English

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

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