Total 24,307 branch manager job vacancies in Others category in Singapore

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

The Office Manager will provide critical support to Alliance executives during this exciting phase of the Global Energy Alliance for People and Planet’s South East Asia development.

This role will support the Regional Program Managing Director, South East Asia and enable the Alliance management team in South East Asia, which is responsible for developing and implementing global strategy in an Asian context.

The successful candidate will be skilled in managing office premises and supplies including IT, sourcing and managing multiple vendors as needed, coordinating with other teams such as operations, risk and legal to onboard and manage vendor contracts and payments as well as ensuring Singapore corp pass related compliance requirements are met on a timely basis.

The successful candidate will likewise manage some scheduling and working across various time zones, will ensure a high level of collaboration with internal and external stakeholders. The candidate will also provide additional capacity to ensure that team travel, internal/external in-person meetings/workshop logistics are organized and set up for success.

As such, the candidate will have exemplary organisational skills and be comfortable interacting with executives and their teams, using excellent judgment and discretion.

· Premises management: sourcing and maintaining office space; agreeing and managing the lease; managing office access for visitors and employees; purchasing/maintaining supplies for example signage, stationery etc

· Finance management: instructing bank payments for vendors and payroll for approval and payment for Singapore and other entities.

· Contract management of service company: completing Salesforce activities for Singapore based vendor contracts including follow ups where necessary with legal and risk

· IT logistics management: working with IT team to source and maintain IT equipment eg laptops, screens, docking station etc for employees

· Singapore based regulatory requirements: using Singpass to access and complete various Corppass requirements for regular and adhoc reporting to MOM, IRAS and ACRA. Supporting other teams outside Singapore who do not have Singpass to access this information and reporting.

· Insurance management: Ensuring mandatory insurances are in place and renewed on a timely basis for employees such as workers compensation insurance.

· Travel and Events management: Providing support to team members for travel booking where needed and to provide additional logistical support for team events or meetings.

· Prior experience supporting or organizing executive-level meetings and/or events for internal and external stakeholders is required

· Minimum of 5 years in an office management role, ideally experience successfully supporting corp pass regulation and reporting requirements.

· Previous work experience in a complex, fast-paced and highly professional role in a global organization with multiple offices preferred; experience in a dynamic mission-driven non-profit organization is a plus.

· Strong execution and organizational skills and demonstrated experience prioritizing and executing multiple priorities seamlessly with excellent attention to detail.

· Ability to work effectively both independently, as well as in a team-oriented, collaborative, and collegial environment.

· Excellent interpersonal, written, and verbal communication skills and effective in developing positive and productive relationships with all levels of staff and management across the organization.

· Demonstrated technical proficiency with Microsoft Word, Excel and Power Point. Prior Salesforce or similar CRM experience is a plus.

· Experience booking and managing international travel and visa requirements is a plus.

· International work experience or proven intercultural competence a plus.

· Note: limited and occasional travel may be required.

• Entrepreneurial Spirit – A self – starter who takes initiative to identify areas of improvement and uses an energetic, pragmatic, and creative approach to optimize practice. Embodying ‘Start – Up Philosophy’ and being excited to get involved and add value wherever possible.
• Relationship Building: In line with the values of the Alliance, providing a strong professional representation of the organization and being pro – active liaison that strengthens allegiances with both internal and external stakeholders.
• Communication: Excellent interpersonal abilities; outstanding listening skills, writing and verbal skills; Awareness of reputation, positioning, and brand management.
• Project Management: Awareness of project management, with high level organization skills and operational mindset.
• Decision-Making: Analytical and strong problem-solving abilities, takes initiative, drives for results, ability to prioritize work, communicates problems and proposes solutions, as appropriate.
• Execution: Incredibly meticulous with strong attention to detail; meets deadlines; ability to multi-task and work under pressure; detail oriented. Sense of urgency and responsibility, flexible work style; a self-started who can work independently as well as in and across teams.
• Integrity: Sound, mature judgment, integrity, and respect for others. Ability to handle sensitive information discreetly.
• Passion and Optimism: Deep enthusiasm for the Alliance’s mission and supporting ideologies, a belief in the work we do and the power of unity to tackle Global Challenges.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Position Overview:

Join us as an ecommerce Operations Manager and oversee our company’s ecommerce operations, ensuring a seamless and positive customer experience. That involves streamlining processes, optimizing order fulfilment, and enhancing the customer journey in the ever-evolving world of online retail. If you are a motivated and organized individual who can stay ahead of industry trends, adapt quickly to changes in the market, and effectively collaborate, we want you!

eCommerce Operations Manager is responsible for overseeing and managing all the company's eCommerce business operations. We are looking for right candidate to use his/her knowledge and understanding of the ecommerce landscape to identify improvements areas, develop growth strategies and manage the daily operations that drive online sales.

Be at the forefront of managing our ecommerce operations!

In this role, you will:

• Develop and execute strategies to improve customer experience throughout the eCommerce journey.

• Monitor sales performance and track key metrics, analyzing data to identify areas for improvement and implement necessary changes.

• Implement efficient processes and procedures to ensure timely and accurate order fulfillment.

• Utilize customer data analysis to identify patterns, preferences, and pain points and make data-driven decisions.

• Monitor and evaluate the performance of promotional campaigns, making adjustments as needed to maximize their effectiveness.

• Stay updated with industry trends, technologies, and best practices in eCommerce operations, implementing relevant strategies to increase revenue and profitability.

• Collaborate with other departments, including marketing, supply chain, and customer support to ensure seamless integration across all functions.

• Track and analyze inventory levels, ensuring optimal stock availability and minimizing stock-outs or excess inventory.

• Manage customer accounts and provide support, addressing issues or concerns to maintain high customer satisfaction with customer service team.

• Develop and implement strategies to reduce costs, improve operational efficiency, and streamline processes.

Essential skills and qualifications:

• Bachelor's degree in Business, Marketing, or a related field.

• Minimum of 5 years of experience in eCommerce or operations management.

• Strong knowledge of eCommerce platforms, technologies, and industry best practices.

• Excellent organizational and communication skills.

• Proven experience in developing and implementing plans to improve the customer experience.

• Ability to work collaboratively and effectively with cross-functional teams.

• Proficiency in customer data analysis and business intelligence tools.

• Proficient in Mandarin and English to communicate with our headquarters in China.

The character we’re looking for:

• Analytical and problem-solving mindset, with the ability to make data-driven decisions.

• Adaptable and flexible, navigating and thriving in a dynamic eCommerce landscape.

• Results-oriented, with a focus on achieving and exceeding targets.

• Excellent interpersonal and communication skills to effectively collaborate with stakeholders at all levels.

• Self-motivated and organized, with strong attention to detail and the ability to prioritize tasks effectively.

• Strong leadership and decision-making skills to drive successful eCommerce operations.

https://www.handsfreetravel.com/

Your responsibilities

• Identify and analyze existing products and strategies in order to create innovative business approaches and opportunities.
• Monitor industry trends, competitive landscape, and product design and development in the marketplace to help create innovative product ideas.
• Work with cross-functional teams such as engineering and marketing to transform creative ideas into functional, saleable products and services.
• Conceive new and improved features by working closely with customer-focused teams to understand customer needs and transform them into product initiatives.
• Develop product roadmaps and manage the whole product lifecycle: from inception and prioritizing new features to final delivery.
• Regularly conduct feasibility studies and market research on potential product releases.
• Track metrics post-launch, to ensure products are delivering against key performance indicators.
• Make strategic and data driven decisions to prioritize certain product features over others and adjust as necessary.
• Deep strategic analysis to answer core questions such as: How can we help advertisers see better performance? Why do SMB advertisers churn? Who should our target audience be?
• Opportunity sizing and analysis. Write clear, actionable analyses that help teams identify areas of improvement and investment.
• Improve decision velocity and quality using data scientist tool kit: experimentation, causal inference techniques, etc. Design measurement strategy, advise on experimentation best practices, identifying flaws in experiment practices and results; building tools for experiment analysis etc.
• Creating and tracking success metrics. Identify the right measures of success for engineering teams and help them track those metrics. Break down high-level metrics into actionable segments. This work may span from collecting entirely new datasets to building dashboards to track components of a metric.

What you'll need to succeed

• Proven experience as a Product Manager (at least 5 years related working experience), with a track record of managing all aspects of a successful product throughout its lifecycle.
• Understanding in software development knowledge, can communicate well with customers and development
• Ability to analyze data and iteratively optimize products based on data
• Ability to create and deliver presentations tailored to the audience needs.
• Strong problem-solving skills, coupled with effective communication and adept decision-making capabilities.
• Good project management skills with the ability to balance multiple concurrent projects.
• Experience with driving the product vision, go-to-market strategy and design discussions.
• Bachelor's degree in a relevant field.
• 5+ years of combined post-graduate academic and industry experience applying scientific methods to solve real-world problems on web-scale data.
• Strong background in statistics, machine learning, and/or experimentation
• Domain knowledge in advertising and product development.

Responsibilities

• Works with Director, Business Development to identify, initiate, and analyze potential partnerships.
• Supports the coordination of all aspects of the development process both internal and external, including prospecting/qualification, pitching, due diligence, contract negotiations.
• Successfully onboards units to the platform to meet individual unit goals.
• Respond pro-actively towards the hotel business requirements
• Research new sales leads and contacts
• Ensure close liaison with key corporate accounts through regular contact, networking and visit
• Take reservations and seek closure on enquiries & sales calls
• Liaise with all departments on clients requirements
• Ensure the team members are looking presentable with clean, ironed uniforms at all times and that team members are wearing name badges at all times
• Ensure company policies and procedures are understood and adhered to by the team members at all times
• Manage team members annual leave days throughout the year effectively and according to the level of hotel business
• Carry out appraisals for Sales & Marketing Department

Skills and qualifications

• Demonstrated ability of strong project management and organizational skills with a service mindset
• Understanding of revenue management and distribution channels.
• To be able to take initiative and make decisions
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Market knowledge
• Communication and negotiation skills
• Time management and planning skills
• Ability to work on weekend, public holiday and night shift
• Ability to work under pressure

Wyse Active Hub, located nect to Jurong East MRT station, is the newly opened Singapore's largest badminton facility. We are looking for a dynamic individual with a passion for badminton and event management, to join our new team, to oversee the seamless operation of events, from conception to completion. The Events Executive will work closely with internal teams, players, vendors, and stakeholders to deliver high-quality, memorable experiences for participants and audiences alike.

Key Responsibilities:

Event Planning & Coordination:

• Assist in the conceptualization and planning of events and tournaments.
• Coordinate logistics such as scheduling, venue preparation, and resource allocation.
• Liaise with clients, teams, and external partners to understand event requirements and expectations.
• Develop event timelines and ensure all stakeholders are aligned.
• Ensure all event activities adhere to timelines, objectives, and safety standards.

Vendor & Stakeholder Management:

• Liaise with external vendors, contractors, and suppliers for event materials, equipment, catering, and other requirements.
• Maintain strong relationships with key stakeholders including sponsors, participants, team members, and the public.
• Negotiate contracts with vendors and manage payments within the event budget.
• Ensure compliance with event contracts and agreements
  

On-Site Event Management:

• Supervise event setup, including equipment, signage, and participant coordination.
• Manage on-site operations, ensuring that event logistics run smoothly and address any issues that arise in real-time.
• Coordinate with security, hospitality, and customer service teams to ensure the event is safe, enjoyable, and runs smoothly.
• Oversee the event staff and volunteers to ensure a positive experience for all attendees

Marketing & Promotion Support:

• Support the marketing team in promoting events through digital and traditional channels.
• Assist in creating promotional content (posters, social media posts, etc.) to drive registration, attendance and engagement.
• Assist with participant registration, event branding, and media coverage.
  

Customer Service & Stakeholder Engagement:

• Serve as the main point of contact for event participants, attendees, and staff.
• Ensure a positive experience for all involved by responding to inquiries, resolving complaints, and offering solutions when necessary.
• Collect feedback from participants and stakeholders post-event to help improve future events.
  

Reporting & Administrative Support:

• Maintain event documentation, including contracts, schedules, and budgets.
• Prepare post-event reports, including analysis of success metrics, participant feedback, and financial performance.
• Ensure compliance with safety regulations, permits, and other legal requirements.
  

- Loading and sorting of parcels at warehouse prior to delivery.

- Follow route and time schedule.

- Ensuring address on parcels matches up to delivery address.

- Perform timely pickups and deliveries, to ensure call parcels are well delivered to customer.

- Vehicle provided (allowed to drive home).

- Valid Class 3/ 3A driving license.

- 6 days per week

- First to reach, make sure warehouse is clear before leaving.

Job Overview:

This dual role combines expertise in managing SAP Business One projects with strategic leadership responsibilities for the company’s operations in Malaysia. The ideal candidate will oversee ERP project implementations while driving business growth, managing local operations, and ensuring seamless client engagement.

Key Responsibilities:

SAP Business One Project Management

• Plan and execute end-to-end SAP Business One projects, ensuring timely delivery within scope and budget.
• Collaborate with clients to gather requirements, design solutions, and manage data migration, testing, and system go-live.
• Lead cross-functional teams, ensuring high-quality implementation and post-project support.
• Identify risks and implement mitigation strategies to maintain project momentum.
• Build strong relationships with clients to ensure satisfaction and future opportunities.

Malaysia Country Management

• Oversee all aspects of the Malaysia office, including business operations, compliance, and financial performance.
• Develop and execute market entry and growth strategies to strengthen the company's presence in Malaysia.
• Establish and nurture partnerships with local clients, vendors, and stakeholders.
• Manage a local team, providing leadership, coaching, and support to drive performance.
• Ensure alignment with corporate policies, objectives, and standards.
• Represent the company at industry events and meetings to enhance brand visibility and credibility.

Leadership & Strategic Planning

• Align project and country strategies with overall regional goals.
• Monitor market trends and identify opportunities for business expansion.

Drive innovation and continuous improvement in both project delivery and local operations

PURPOSE

The Policy Servicing Manager role will be expected to support policy servicing function of life business which the responsibilities include processing customers’ service requests and represent policy servicing and premium management functions as a subject matter expert for product launches and other initiatives.

KEY ACCOUNTAIBILITIES

• Deliver high quality, accurate and prompt service to customers meeting or exceeding respective service levels and target turnaround time.
• Ensure that our service delivery processes are compliance with the relevant regulations, internal policies and procedures.
• Manage, lead, and provide guidance to a team of policy servicing executives and be responsible for the team performance.
• Review and streamline service processes regularly to improve operations efficiency.
• Support the business in achieving its financial goals and objectives and participate in cross functional initiatives aligned with the Business Development Plan.
• Manage customers’ complaints, escalate where necessary and collaborate with various internal stakeholders to achieve fair outcomes according to the complaint resolution process.
• Investigate on the root cause of system errors and work closely with IT to resolve errors or provide solutions to avoid repeated errors.
• Act as subject matter expert (SME) for policy servicing and premium management on processes, operational procedures and system requirements for any new product launches/system enhancements.
• Review and sign off business requirements. Perform user acceptance testing, provide progress update and sign off.
• Liaison and point of contact for external parties for any operational matters that include (but not limited to) system migration etc.
• Any other ad hoc tasks and projects.

QUALIFICATIONS / EXPERIENCE

• Degree holder
• At least 8 years of life insurance operations with good knowledge in policy servicing and premium management.
• Preferably possess relevant insurance certifications.
• Solid life insurance operations knowledge
• Minimum experience in AS400 system

KNOWLEDGE, SKILLS & ABILITY

• Experience in participation in projects and product launches, and User Acceptance Testing
• Supervisory experience will be advantageous
• Excellent verbal and written communication skills
• Able to handle multiple tasks simultaneously
• Familiar with a wide range of personal insurance products
• Good time management, project management and people management skills
• Proficiency in MS Office skills and generally tech-savvy
• Positive and driven work attitude
• Able to work independently and within a team

Scope & Responsibility:

• Advise company in all submission of fire safety documents to Singapore Civil Defence Force (SCDF) for approval
• Review and update Emergency Response Plan (ERP) as required by Singapore Civil Defence Force (SCDF).
• Conduct relevant basic fire safety awareness training to employees and in-house fire fighting team.
• Conduct monthly fire safety inspection for workplace.
• Assist in the formation of Emergency Response Teams (ERT) and assist in training for the ERT members
• Attend to annual fire certification by SCDF
• Perform fire safety inspections within premises to prevent fire hazard are created and no violation of Fire Safety regulations
• Ensure that all occupants are familiar with the means of escape located within the premises
• Correspond with SCDF on all matters pertaining to fire safety within the premises
• Conduct annual fire drill exercise for occupants of the premises
• Conduct 1 Table-Top Exercises (TTX) within the premises each year
• Ensure Maintenance works on the fire proetextion system are carried out accordingly to FSSD regulation by company contractor.
• Promote fire safety awareness programme for occupants of the premises
• Prepare annual report to FSSD on behalf of client.
• Attend to agencies related to Fire Safety Matters e.g Insurance. (If required)
• Prepare and implement the Arson Prevention Plan for the premise.

Requirement:

• Registered Fire Safety Manager
• At least 4 years experience in FSM
• Able to make 2 visits per month (4 hrs each Visit)
• Singaporean / PR

. Minimum 3 years of experience in facility management

. Overseas work experience preferred

. Oversee overall Property & Facility management, planning, systems and controls on any assigned sites in Vietnam

· Plays a significant role in long-term planning, including an initiative geared toward operational excellence.

. Competitive salary USD2,000 - 3,000

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

Civil engineers create, improve and protect the environment in which we live. They plan, design and oversee construction and maintenance of building structures and infrastructure, such as roads, railways, airports, bridges, harbours, dams, irrigation projects, power plants, and water and sewerage systems.Civil engineers plan, design, and supervise the construction and maintenance of building and infrastructure projects. These projects may include facilities, bridges, roads, tunnels, and water and sewage systems.

What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

• Recruitment and hiring.
• Training and development.
• Employer-employee relations.
• Maintain company culture.
• Manage employee benefits.
• Create a safe work environment.
• Handle disciplinary actions.

JOB DESCRIPTION

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Job Description:

· Strategically plan and manage logistics, warehouse, and transportation for inbound and outbound deliveries

· Liase with supplier, manufacturers, and retailers.

· Keep track of quantity, stock levels, delivery times, transport costs and efficiency.

· Arrange warehouse, plan routes and process shipments

· Prepare the stock checks, stock transfer between retail shops and ensure sufficient stock in every retail shops.

· Refine workflow and offer recommendations to improve productivity, quality and efficiency of operations

· Coach, guide and train other colleagues and develop a high performing team that meets agreed objectives and delivers best practices results, added value and continuous improvements.

· Familiar with company’s policies and procedure

· Develop a strong working relationship, team-work with in-store managers and colleagues

· Perform and complete all jobs assigned as required by superior.

Requirements:

· Knowledge of retail management best practices.

· Strong desire to learn and succeed

· Strong sense of responsibility

· Outstanding communication and interpersonal abilities.

· Ability to multi-task and work in a fast-paced environment.

· Able to give clear directions and set expectations for staff.

Job Highlights:

· Career Growth Opportunity

· Attractive remuneration and benefits package

Job Responsibilities:

• Oversee day-to-day operations of the bakery outlet, including opening and closing procedures.
• Supervise and lead a team of staff members to deliver good service quality and customer satisfaction.
• Train, mentor and supervise new staffs providing guidance and support to ensure high performance and productivity.
• Foster a positive working environment and team cohesion.
• Address customer complaints and resolve issues promptly.
• Monitor customers' feedback and implement improvements.
• Recruiting, conducting training and onboarding for new employees.
• Schedule shifts and manage employees' workloads.
• Oversee inventory levels and stock replenishment.
• Conduct regular stock audits and manage stock discrepancies.
• To perform cashiering function and manage opening/ closing of daily cash sales handling and financial transactions.
• Track sales targets and performances monitoring.
• Analyze sales data to identify trends and areas for improvement.
• Maintain workplace safety and health policies and procedures.
• Maintain a clean and organized outlet environment.

Job Requirements:

• SINGAPOREANS ONLY
• Proven experience in a retail sales/ F&B environment, with at least 1-2 years in a Supervisory or Managerial role.
• Knowledge of bakery operations and food safety is a plus.
• Strong leadership and team management skills with the ability to motivate and develop staffs.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work effectively in a fast-paced, dynamic environment.
• Flexibility to work on weekends, public holidays and rotating shifts.

Interested applicants may Whatsapp your updated resume to 8494 4246

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE!

A beauty centre manager is responsible for the day-to-day operations of a beauty centre, including:

• Staff management: Recruiting, training, and supervising beauty therapists, aestheticians, and support staff
• Scheduling: Organizing employee shifts, considering peak times and seasonality
• Inventory: Ordering beauty products, replenishing stock, and determining product mix and range
• Quality assurance: Ensuring all beauty treatments meet high-quality standards
• Hygiene: Applying hygiene practices across all beauty stations
• Maintenance: Arranging for regular maintenance services for all equipment
• Customer service: Ensuring customer satisfaction and providing high-quality customer service
• Financial: Receiving payments from clients, tracking all transactions, and keeping updated records of costs and revenues
• Promotion: Promoting services, products, and discounts on social media
• Compliance: Ensuring compliance with all applicable local codes and federal or industry regulations

Requirements and skills

• Proven working experience as a beauty centre manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills

Job Overview:

This dual role combines expertise in managing SAP Business One projects with strategic leadership responsibilities for the company’s operations in Malaysia. The ideal candidate will oversee ERP project implementations while driving business growth, managing local operations, and ensuring seamless client engagement.

Key Responsibilities:

SAP Business One Project Management

• Plan and execute end-to-end SAP Business One projects, ensuring timely delivery within scope and budget.
• Collaborate with clients to gather requirements, design solutions, and manage data migration, testing, and system go-live.
• Lead cross-functional teams, ensuring high-quality implementation and post-project support.
• Identify risks and implement mitigation strategies to maintain project momentum.
• Build strong relationships with clients to ensure satisfaction and future opportunities.

Malaysia Country Management

• Oversee all aspects of the Malaysia office, including business operations, compliance, and financial performance.
• Develop and execute market entry and growth strategies to strengthen the company's presence in Malaysia.
• Establish and nurture partnerships with local clients, vendors, and stakeholders.
• Manage a local team, providing leadership, coaching, and support to drive performance.
• Ensure alignment with corporate policies, objectives, and standards.
• Represent the company at industry events and meetings to enhance brand visibility and credibility.

Leadership & Strategic Planning

• Align project and country strategies with overall regional goals.
• Monitor market trends and identify opportunities for business expansion.

Drive innovation and continuous improvement in both project delivery and local operations

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Running a section of the restaurant effectively and ensuring consistency throughout service
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Description:

- Manage day-to-day operations of high-volume business.

- Provide hands-on support to team.

- Accountable for the delivery of product test data to achieve client satisfaction by maintaining production and specified turnaround targets.

- Reports turnaround times in monthly reports, manages to goal of 100% on time delivery.

- Monitors and reports weekly projection status.

- Lead team to a zero recordable and near-miss incident approach.

- Generates revenue by providing assistance to General Manager in managing the reservation system and procedures.

- Assists GM in budget and expense management by utilizing labor scheduling tools to follow demand patterns.

- Assist GM in managing staff by conducting staff meetings.

- Manages facilities by working closely.

Qualification:

- A minimum of 2-3 years prior leadership experience strongly preferred.

- A minimum of 2-4 years of prior experience in engineering, manufacturing industry.

- Minimum of a Bachelor's Degree in business administration or similar.

- Must be able to work OT.

- Good communication skills – Ability to read, analyze, and interpret legal documents (contracts, claims of lien), general business periodicals, professional journals, technical procedures, or government regulations.

- Managing key business operations.

Salary: 3000-4200 (salary package)

Location: AIMS Building, Singapore 609195

working time: Mon - Fri, 8.30am - 6pm.

Job scope:

-Oversee the Supply Chain Department: Manage and supervise all activities within the supply chain department, ensuring smooth operations and timely delivery of goods.

-Manage Customer Enquiries: Act as the primary point of contact for customer inquiries, providing accurate information regarding order status, inventory, and delivery timelines.

-Follow Up on Customer Payments: Monitor and track customer payments, ensuring timely follow-ups and addressing any payment-related issues to maintain cash flow.

-Place Orders for Supply Chain Department: Coordinate and place orders for raw materials, products, and supplies needed to meet operational demands, ensuring inventory levels are maintained.

-Aid the Team in Generating Invoices: Support the team in generating accurate invoices for orders, ensuring all transactions are properly documented and processed for financial records.

Job requirement:

-Experience: Minimum of 5 years of experience in supply chain management or a related field, with at least 2 years in a managerial or leadership role.

-Education: DIploma in Supply Chain Management, Business Administration, Logistics, or a related field.

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

Continually meeting or exceeding sales quotas.

Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

Monitoring the performance of the sales team.

Ensuring that the store is clean and well-maintained at all times.

Building and maintaining good working relationships with customers.

Identifying opportunities and strategies to increase sales.

Regularly attending sales meetings and training sessions.

Ensuring that the store is adequately stocked with company products.

Performing all duties of the Sales Manager in cases of absence or emergency.

Assistant Sales Manager Requirements:

High school diploma or GED.

Bachelor’s degree in marketing, communications, or related field is advantageous.

Proven experience in sales and customer service.

Proficient in all Microsoft Office applications.

The ability to work in a fast-paced environment.

Excellent problem-solving skills.

Strong management and leadership skills.

Effective communication skills.

Exceptional customer service skills.

OverEasy is a modern all-American diner, offering timeless diner classics and cocktails, elevated with quality ingredients and the warmest personality. OverEasy is located by the bay, boasting sweeping views of Singapore’s famed skyline.

OverEasy is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading and executing operations to achieve daily targets
• Building and maintaining relationships with guests
• Attending to guest feedbacks or complaints
• Ensuring roster is efficiently planned and develop manning guide according to manpower budget
• Identifying training needs and training plans tighten the competency gap
• All HR, logistics & inventory, and admin matters (including welfare)
• Petty cash and banking transactions
• Facility management of the outlet
• Supporting the ways of business development
• Conducting training and develop SOPs

Requirements:

• Well-versed in hospitality operations with minimally 2 years of Hospitality/F&B experience in a supervisory role
• Meticulous and well-organised
• Well-groomed and possesses good communication skills
• Passionate about service, able to maintain high standards of service quality

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.