Total 22,832 brand manager job vacancies in Others category in Singapore

Job Description:

My client is a growing fintech company who is seeking a highly experienced Senior Operations Manager to join their team. The ideal candidate will have a strong background in securities or Global Markets operations, particularly in settlements, corporate actions event management, custody processes, and failing trade resolution. This role is critical in ensuring the efficient and accurate execution of operations within their exchange platform, supporting alternative asset transactions.

Key Responsibilities:

• Oversee and manage the end-to-end securities settlement process.
• Manage the identification, tracking, and execution of corporate actions.
• Oversee custody operations, ensuring the safekeeping and proper documentation of securities.
• Ensure compliance with regulatory and internal policy requirements.
• Monitor and manage failed trades, identifying root causes and implementing corrective actions.
• Continuously evaluate and improve operational processes to enhance efficiency and reduce risks.
• Build and maintain strong relationships with internal teams, clients, and external partners.
• Act as a primary point of contact for operational inquiries and issues.

Key Requirements:

• Bachelor’s degree in Finance, Business Administration, or related field.
• Minimum of 5-8 years of experience in Securities or banking related role, preferably with exposure within a smaller-scale fintech or start-up would be an advantage.
• In-depth knowledge of securities settlements, corporate actions, custody processes, and trade resolution.
• Strong analytical and problem-solving skills.
• Proven leadership and team management experience.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency in relevant financial software and technology platforms.

If you have the above skills and experience and are keen to take the next step in your career, apply today or email a copy of your CV to [email protected] to begin a conversation.

Reachfield Security is a Grade “A” Security Guards Agency that provides security personnel to various buildings, shopping centres, schools, factories in Singapore.

We are looking for qualified candidates to join our team as

1. Operations Executives/ Operations Manager ( with SS or SSS)

$3500 to $4500

Requirements

1. Possess PWM Security Supervisor (SS) cert or Senior Security Supervisor (SSS). Those without must be prepared to go for courses.

2. Prefer with experience in Customer Service or uniform group like Police or SAF/SCDF

3. Excellent communication skills and a "people" person.

4. Good interpersonal skills, dynamic, a good team player and ability to work very well with clients and security guards.

5. Prefer with driving license though it is not a must.

6. Do be prepared to stand by 24hrs and react to any emergency at sites. Willing & able to stand in as SSS or SS

7. Prefer with own vehicle (bike, van, car) though not a must

Duties

1. In charge of Day-to-day operations and deployment of security personnel to the allocated sites.

2. Plan duty roster for your sites. Work closely and Co-ordinate with each site to do manpower forecast, planning for Relief Security Officers to be on sites when necessary.

3. Provide support for Operations Managers, Site Security Supervisors & assist in handling complaints or operational issues. Willing to stand-in as Security personnel if needed and willing to work 12-hour shift.

4. Offer suggestions to management to enhance security measures within the organisation.

5. Conduct OJT training for new hires and conduct refresher courses on bomb threats & customer service. Train Security Officers to perform duties as required by clients.

6. Co-ordinate with management team and work with clients’ management to ensure customer satisfaction.

7. Able to carry out investigation and write reports.

8. Make rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up with clients to get feedback on weekly basis.

9. Attend weekly meetings & contribute towards improving services to clients. Submit weekly / monthly report to management.

10. Any other duties related to the operations of the sites.

Please send in a detailed resume as a word attachment to

jason_at_reachfield.com and state the following:

a) Job description in points form

b) Current salary

c) Expected salary

d) Notice period

e) Own a bike or car

Reachfield Office Address

10 Anson Road #26-09 International Plaza

Tel : 6324 0648 / 8168 2805

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Conduct detailed risk assessments for a wide range of logistics-related operations and activities.
• Ensure compliance with health, safety, environmental, and quality regulations, including the ISM Code, ISO standards, and flag state regulations.
• Analyze accidents, incidents, near misses, and environmental spills to determine root causes.
• Examine accidents, incidents, near misses, and environmental spills to determine their root causes.
• Establish and manage contingency plans for diverse emergencies, such as oil spills, fires, collisions, groundings, and medical situations.

Requirements:

• GCE O Level and above
• Certificate of Competency Class 3 (Deck) with sea-going experience as a Certified ship officer
• At least 5 years of experience as Superintendent in Ship Management Operations.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Supervise and maintain IT infrastructure (including software and hardware) for both onshore/offshore.
• Direct and support the IT Team Members in day-to-day operations.
• Establish and oversee security measures, carry out regular assessments, and manage incident handling and updates with vendors.
• Work with the Data team to implement data policies, safeguard and back up data, and support governance across all systems.

Requirements:

• Degree in Information Technology or equivalent
• At least 3 years of managing M365 Business Suite experience as a Managerial role.
• Experienced in managing devices with MDM configurations integrated into a domain.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Building Services Manager:

• Oversee site services and lead the onsite team and vendors.
• Ensure events management and AV support for client spaces.
• Review and approve documents for accuracy and quality.
• Adhere to KPI guidelines, SOPs, and statutory requirements.
• Address public and tenant feedback and complaints promptly.
• Prepare and submit management reports.
• Maintain and upkeep building installations and systems.
• Execute maintenance regimes and schedules.
• Plan and implement work programs and projects.
• Coordinate and manage maintenance and tenancy works.
• Plan and execute annual improvement works within budget.
• Maintain records of transactions and accounts.
• Conduct monthly tenant and customer engagement sessions.
• Oversee vendor performance and service standards.

Requirements:

• DIploma / Degree in related field
• Relevant M&E experience in Commercial Buildings settings.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

about the job

• Acquiring and maanging high-net-worth clients through various channels like tele-prospecting, networking, and events.
• Managing account opening processes and cross-selling a range of exclusive depository products and services.
• Focusing primarily on NRI markets.

skills and experience required

• Excellent interpersonal, negotiation, and communication skills.
• Financial product knowledge is required.
• Strong drive to succeed and thrive in a fast-paced work environment.
• Experience or ability to interact with clients from NRI markets.

To apply online please use the 'apply' function, (EA: 94C3609/ R21103354 )

Our client is a well-established market leader in the F&B industry. They are looking for a Digital Growth Manager to assist their team for the next phrase of their business. They are located in Central – easily accessible.

Key Responsibilities:

• Develop and implement digital strategies to foster business growth.
• Design and execute marketing campaigns aimed at user acquisition, retention, and revenue enhancement across channels such as CRM, SEM, SEO, email, social media, and partnerships.
• Leverage data analytics to refine and enhance marketing campaigns for optimal performance.
• Oversee the creation, testing, and analysis of advertisements to boost efficiency.
• Work closely with cross-functional teams to align growth strategies with overall company goals.
• Prepare and present regular performance reports and forecasts to senior management.
• Conduct market and competitive research to uncover new growth opportunities and stay ahead of industry trends.
• Lead and mentor the marketing team, offering guidance and professional development.
• Keep up-to-date with the latest technologies and best practices in growth marketing to drive innovation.

Requirement:

• Degree in Marketing / Business
• 5 years of relevant experience with 1 – 2 years leadership experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

Job Description & Requirements:

1. Duties include supervising and managing the customer service team, training staff members to provide the highest standards of customer service and ensuring compliance with all company standards

2. Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

3. Responsible for overseeing operations such as managing employees, handling customer complaints, and generating financial analysis

4. Responsible for training employees, coordinating work and schedules, and giving tasks to each employee according to their position

5. Overseeing inventory ordering of the items needed for the operations

6. Responsible for ensuring that customers are satisfied at all times.

A Stage Manager supports and organises all the different teams involved in the day-to-day running of a theatre production from rehearsals right through to performances and then post-show. They liaise and communicate with the full company and organise each team to ensure the smooth running of a production.

• Create and set up rehearsal schedules
• Managing furniture and props
• Arrange costume and wig fittings
• Liaise with all theatre departments and collate information
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting and sound
• Make alterations to the set and props between scene changes
• Cue the lighting and Sound Technicians
• Manage the backstage and onstage area during performances
• Call Actors for rehearsals and performances
• Maintain props, furniture and set during the run

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsibilities:

• Develop and submit the BEP as required.
• Coordinate and manage BIM-related tasks with stakeholders and interfacing contracts.
• Regularly update and report BIM progress to the SO.
• Oversee and manage PBC within the contract.
• Collaborate with PBM and PBC of interfacing contracts.
• Identify and resolve BIM-related issues in the project.
• Manage project delivery, digital solutions, and innovations.
• Implement and optimize processes for BIM/VDC/IDD.
• Ensure compliance with information exchange requirements across contracts.
• Oversee compliance with PIR and LTAEIR across the project.
• Manage protocols for BIM information exchange among stakeholders.
• Provide digital solutions training to assist the SO with reviews.
• Oversee and maintain BIM hardware and software throughout the project.
• Coordinate and manage ICE meetings, ensuring objectives are met.
• Participate actively in ICE meetings to achieve desired outcomes.
• Manage and perform checks on BIM deliverables to identify discrepancies.
• Ensure PIM and AIM compliance with PIR, LTAEIR, LOIN, and regulations.
• Rectify geo-coordinate misalignment issues in PIM and AIM before submission.
• Verify and address issues in federated PIM and AIM with interfacing contracts.
• Set up, maintain, and manage CDE, BIM hardware, software, and templates.
• Implement cybersecurity measures for the Contractor’s CDE platform.
• Conduct regular clash detection analysis for PIM, AIM, and CCSM.
• Track and resolve design and construction conflicts within CCSM deliverables.

Requirements:

• Minimum Diploma in Civil or equivalents.
• Minimum 5 years of experience in design, construction, or IDD project management.
• At least 3 years of experience as a Project BIM Coordinator on large-scale or infrastructure projects.
• Certified in BIM (Specialist Diploma) or Digital Delivery Specialist (DDM Tier 2).
• Knowledge of 4D/5D software and coordination tools like Navisworks Manage, Autodesk Construction Cloud/BIM360 is preferred.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Strategic Manpower Planning

• Identify and assess key industry, manpower challenges and skills need through basic data analytics
• Engage strategic accounts and engage companies to diagnose gaps and identify opportunities
• Recommend the design of appropriate strategic human capital solutions based on industry or enterprises’ business and manpower needs
• Supporting the Industry Transformation Map (ITM) particularly the Jobs and Skills pillar

Stakeholder Engagement and Management

• Establish and maintain effective relationships with strategic partners and stakeholders
• Collaborate with industry stakeholders including government agencies, associations, tripartite partners, programme partners to develop and implement relevant manpower interventions to address industry manpower issues
• Engage with employers to promote adoption of WSG programmes and progressive human resource practices to address their manpower needs
• Coordinate with employers on the hiring outcome and monitor closely on the sector hiring demand

Project Management

• Plan and review budget requirements and ensure compliance to policies and processes
• Organise or support outreach and marketing events such as career events and industry engagements
• Track programmes’ progress and analyse industry related information to evaluate and make recommendations for management decision making

Requirements

• Industry Engagement and Business Development: Effective stakeholder engagement, with a focus on account/project management or consultancy. Able to proactively source for relevant information and data and utilise trend analysis and government initiatives to drive business strategies and growth.
• Written and Verbal Communication: Proficient in writing clear submissions and reports, and able to frame appropriate narratives to effectively engage diverse audiences, and skilled in public speaking.
• Negotiation: Able to strategize negotiation, formulate gameplan and engage in complex discussion to drive collaboration and implementation with stakeholders to achieve desired outcomes.
• Personal effectiveness: Able to manage multiple tasks in a dynamic, fast-paced environment, and work both independently and in teams.
• Critical thinking and Data Proficiency: Proficient in synthesizing information for decision-making and outcome monitoring through data compilation, analysis, and interpretation. Capable of making policy and other strategic recommendations based on industry insights and comfortable with data analysis.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Summary:

This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business center. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established standards and policies of the Hotel.

Responsibilities:

1. Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.

2. Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.

3. Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.

4. Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.

5. Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.

6. Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.

7. Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.

8. Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.

9. Conduct spot checks on outlets in the absence of the Outlet Manager.

10. Monitor room inventory closely to maximize room utilization and generate higher revenue. Collaborate with Sales to optimize revenue and occupancy from group allotments.

11. Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations.

Requirements:

1. Minimum a Diploma holder with at least 5 years’ experience in a similar capacity.

2. Demonstrated strong business acumen, effective leadership skills, and a proven track record of driving results with teams

- knowledge of spirits and mixology techniques

- precision and accuracy in measuring cocktail components

- knowledge of drink recipes and ingredients

- ability to create unique and innovative cocktails

- good memory of orders and preferences

- ability to work efficiently in a fast-paced environment

- clean glasses and bar utensils

- process payments meticulously

- opens and maintain tabs throughout shift

- Build rapport with regular customers to create a positive atmosphere

- Record balance cash receipts and prepare cash deposits

- Accountability to maintain bar inventory

- requiring long periods of time in one small space, moving objects and working with glass

Like all managers, the senior manager is responsible for planning and directing the work of a group of individuals. They monitor their work and takes corrective actions when necessary.

Senior managers might guide workers directly or they might direct several supervisors, who in turn directly manage the workers. The senior manager often supervises the largest or most important group or groups in a company.

Core responsibilities of the senior manager include:

• Providing guidance to direct reports, typically comprising first-line managers and supervisors
• Ensuring clarity around priorities and goals for the entire functional area
• Approving requests for investment to a certain level of authority
• Managing overall financial budgeting for her function
• Approving hiring and firing requests within her group
• Guiding the talent identification and development processes for a group or function
• Working across functions with peers in other groups to ensure collaboration for shared goals
• Interacting with senior management for reporting
• Working with senior management and other peers for strategy development and execution planning
• Communicating financial and goal results and key performance indicators to direct reports
• Facilitating goal-level creation for the broader function and working with managers to ensure the goals cascade to all workers

EHS Lead / WSH Manager

Job Scope:

• Lead the EHS department and develop, implement, and maintain the EHS Management System
• Ensure legal compliance, conduct inspections and audits, and manage contractors from an EHS perspective
• Investigate incidents, review risk assessments, and drive EHS culture
• Conduct safety checks, ensure fire protection and emergency response readiness, and promote safe working conditions
• Liaise with statutory bodies, conduct training, and update management on EHSS performance

Requirement:

• Relevant qualification in Workplace, Safety, and Health
• 7 years of experience in the Construction Engineering Industry
• Strong technical competency, interpersonal, and communication skills
• Ability to interact effectively with colleagues in other business units

Interested candidates who wish to apply for the advertised position, please click "apply now" an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Lim Han Siang Adrian | Reg No: R 177 0467

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Job Description

We are looking for a highly skilled and experienced Tax Manager to join our team. The ideal candidate will have a strong understanding of Singapore tax regulations and be able to lead our tax team efficiently.

Key Responsibilities:

• Lead and manage a team of tax associates to ensure timely and accurate tax filings, submissions, and compliance for clients.
• Develop and implement tax strategies to optimize tax positions for clients.
• Oversee and manage all direct and indirect tax compliance matters, including GST, corporate tax, and withholding tax.
• Ensure compliance with all relevant tax regulations and laws in Singapore.
• Provide tax advisory services to clients on corporate restructuring, mergers, acquisitions, and related matters.
• Act as a key liaison with IRAS and other tax authorities on audits and other tax-related matters.
• Mentor and develop the tax team to ensure high performance and ongoing professional development.
• Collaborate with internal teams, including accounting and corporate secretarial departments, to ensure seamless service delivery to clients.
• Keep up to date with changes in tax legislation and provide training to internal teams as required.

Work Schedule:

• 9 am to 6 pm, Mondays to Fridays.
• Flexi Work Arrangement: Work from home is possible, subject to performance and efficiency.

Incentives & Benefits:

• Company Retreat.
• Up to 2 months Variable Bonus.
• Entertainment, Pantry, Transport, and Meal Allowance.
• 5 Days Work Week.
• Medical and Dental Benefits.

About Us: With hundreds of 5-star Google reviews, we are the country's top-reviewed corporate service provider, earning prestigious awards and also nominated as one of the Top 10 Best Singapore Companies to Work for by Asia Business Outlook.

This is a fantastic opportunity for someone passionate about tax, leadership, and providing outstanding client service. Apply now to join our award-winning team!

We are seeking an experienced Operations Manager to lead a dynamic team of onsite and offshore support members and provide support for a wide range of applications.

As the Operations Manager, you will be responsible for overseeing the smooth 24x7 operation and maintenance of various business-critical applications, including liaising with 3rd party vendors to ensure adherence to SLAs.

The successful candidate will possess strong leadership skills, a deep understanding of application support processes, and the ability to drive continuous improvement and operational excellence.

Responsibilities:

1. Team Management:

a) Lead, mentor, and manage a team of onsite and offshore application support engineers.

b) Conduct regular team meetings, performance reviews, and provide mentorship.

c) Ensure effective communication and collaboration between onsite and offshore teams.

2. Vendor Management:

a) Act as the primary point of contact for incumbent application vendors.

b) Establish and maintain strong relationships with vendors to ensure optimal service delivery.

c) Coordinate with vendors for issue escalation and resolution.

3. Stakeholder Management:

a) Communicate effectively with stakeholders on the status of incidents, changes, and enhancements.

b) Build strong relationships with internal and external stakeholders, ensuring their satisfaction with the level of application support provided.

c) Provide regular reports and updates to senior management on support operations.

d) Cross-collaboration across digital and technology teams to identify root causes and resolution.

4. Operational Excellence:

a) Implement and manage service management processes and key performance indicators (KPIs) to measure support effectiveness.

b) Lead and drive continuous improvement initiatives to enhance application performance and support processes, including automation, and standardization to streamline application support and enhance user experience.

c) Generate regular reports on incident resolution times, service request fulfilment rates, and other key performance indicators (KPIs), including problem management activities such as incidents/problems trends, resolution times, and root cause analysis findings.

d) Analyse support metrics and trends to identify patterns, prioritize improvement opportunities, and drive proactive problem prevention efforts. Data-driven insights and recommendations for continuous improvement and optimization of application maintenance, operations, and support processes.

e) Capacity planning and resource management to ensure resources are appropriately allocated to meet current and future demands.

f) Ensure compliance with industry standards and regulatory requirements.

5. Application Support:

a) Provide day-to-day support for multiple applications used across the organization.

b) Ensure timely resolution of application issues and incidents.

c) Develop and enforce application support processes and best practices.

d) Work closely with cross-functional teams to ensure seamless integration of applications.

6. Incident Management:

a) Manage the full lifecycle of application-related incidents, including incident response, root cause analysis, and remediation.

b) Investigate and lead incident response efforts to ensure rapid resolution of critical issues.

c) Collaborate with cross-functional teams including developers, vendors, and stakeholders to ensure effective communication and problem resolution.

d) Conduct root cause analysis and implement corrective actions to prevent recurrence.

e) Communicate incident status and resolution updates to stakeholders.

f) Develop and execute efficient triage processes to prioritize and address critical issues in a timely manner.

7. Performance Monitoring:

a) Monitor application performance, identify bottlenecks, and propose improvements to enhance overall system reliability.

8. Change Management:

a) Assess, authorize, implement, and review changes to application environments including changes on infrastructure and architecture that impact application services.

b) Assist in managing application deployments, updates, and configuration changes, adhering to established change management processes.

9. Documentation:

a) Maintain comprehensive documentation of support procedures, troubleshooting steps, and issue resolution for future reference.

b) Incident and Root Cause Analysis Reports: Detailed reports on any incidents or issues encountered, including their resolution status and any actions taken.

c) Change Management Documentation: Documentation related to any changes made to the application, including change requests, change logs, and change implementation plans.

d) Configuration Management Documentation: Documentation detailing the configuration settings and parameters of the application.

e) Release Notes: Notes documenting the changes, enhancements, and bug fixes included in each software release or update.

f) Progress / Status Reports (including tasks completed in the reporting month, service level, system availability, issues and challenges, tasks planned for the next reporting month, defect log, change log, etc.).

g) Service Improvement Plans and Monthly/Quarterly Performance Reviews Report: To ensure continuous improvement in service delivery and to maintain high-performance standards.

Requirements:

1. Technical Skills:

a) Strong understanding of application support and maintenance processes.

b) Proficiency in managing a diverse set of business applications.

c) Well versed in ITIL processes and best practices.

d) Strong troubleshooting and problem-solving skills to diagnose and resolve application-related issues.

e) Experience with performance monitoring tools and techniques to identify and resolve application performance issues.

f) Solid understanding of incident management processes and experience in managing the lifecycle of incidents.

g) Experience with change management processes, application deployments and updates.

h) Continuous improvement mindset with a focus on automating manual tasks and improving support processes.

2. Leadership Skills:

a) Proven experience in an Operations Manager or similar role supporting a wide range of applications.

b) Proven experience in managing and leading onsite and offshore teams.

c) Strong organizational skills and ability to manage multiple priorities in a dynamic environment.

d) Excellent interpersonal and communication skills.

e) Ability to motivate and inspire team members.

f) Strong problem-solving and decision-making abilities.

3. Vendor Management Skills:

a) Experience in managing vendor relationships.

b) Strong negotiation and conflict resolution skills.

c) Ability to manage vendor performance and ensure SLA compliance.

4. Analytical Skills:

a) Strong analytical and troubleshooting skills.

b) Ability to conduct root cause analysis and implement corrective actions.

c) Proficiency in data analysis and reporting.

5. Soft Skills:

a) Excellent written and verbal communication skills, and collaboration abilities with the capacity to work effectively with technical and non-technical stakeholders.

b) Strong customer service orientation.

c) Ability to work effectively in a fast-paced and dynamic environment.

d) Adaptability and a willingness to learn new technologies and processes.

Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.

2. More than 6 years of experience in application support or a related field.

3. Minimum of 3 years of experience in a leadership or management role.

4. ITIL certification is highly desirable.

5. PMP or equivalent project management certification is a plus.

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to [email protected]

Noga Lim Wei Loong

Registration Number: R1329872

EA License Number: 10C3804

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

Bachelor's degree in marketing, finance, business administration, or similar.

A master's degree in a relevant field will be advantageous.

At least two years' experience as a marketing manager.

Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.

Extensive knowledge of marketing strategies, channels, and branding.

Superb leadership, communication, and collaboration abilities.

Exceptional analytical and problem-solving skills.

Strong time management and organizational abilities.

Job Description & Requirements

Job scope

· Manage a team of Spa Therapists by assisting the Manager to work out the work schedule as well as general maintenance and up keep of the Spa,

· Provide professional advice on treatment packages and products to customers

· Check on the work ethics and regularly check the skills of the new therapists and training process,

· Demonstrate excellent communication and good customer service skills

· Assist at the front desk when necessary and handle administrative work (if needed)

· Team work to improve systems and procedures to enhance customers experience and achieve the company's goals

· Assists other team members as needed and perform all other related duties as assigned

Job Type: Full-time, Day off only on week days

The Operations & Warehouse Manager is responsible for the development and implementation of warehouse management policies and system, ensuring that all warehouse operations from receiving of goods, putting away, retrieving, order processing and deliveries are done in a timely and efficient manner that meets the established service level standards and procedures.

The incumbent is required to manage warehouse business resources, including manpower, internal assets and external vendors.

The Operations & Warehouse Manager is also in-charge of all timely and accurate replenishment of warehouse goods to the retail outlets, while continually communicating with the various retail outlet managers/supervisors to keep an optimal range of products available for sale at each outlet.

Job Description

• Develop and oversee the implementation of warehouse policies, system and procedures to ensure that the warehouse activities are at an optimum level in term of efficiency and productivity.
• Review and plan regularly the warehouse space to maximise efficiency.
• Plan and implement new layout designs to meet storage requirements and that the new layouts are in compliance with Singapore’s fire and safety regulations.
• Ensure proper 5S housekeeping in the warehouse and that all goods are secured and safeguarded against damages and thefts.
• Control inventory levels of all products (approximately 5000-line items in our warehouse) and work with relevant departments for timely stock reordering/replenishment.
• Coordinate with shipping companies, freight hauler, custom tax clearing agents and any other vendors in relation to deliveries of goods from suppliers/manufacturers to warehouse.
• Liaise with overseas suppliers from Guangzhou, Yi-Wu and Taiwan for reordering of goods and informing of inaccuracy, defects and damages.
• Ensure all warehouse documentation are properly handled by the warehouse staff and are updated in the warehouse system.
• Conduct physical counts and reconcile stocks in the accounting system.
• Continue to look out for warehousing and supply chain management improvements. To proactively work with Business Development Manager for possible improvements.
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc.) and communicate inventory levels to staff and sales force.
• Ensure workplace safety and all warehouse equipment are in good working condition through regular inspections and issue of work orders for repair and maintenance.
• Schedule warehouse staff’s working hours and daily tasks.
• Supervise warehouse staff, ensuring timely and accurate completion of tasks.
• Ensure warehouse staff’s compliance with safety rules and regulations while at work.
• Train and develop staff through coaching as well as counsel and discipline employees for misconduct or poor performance.
• Ensure warehouse staff assist with the disposal of rubbish, selling of cupboard and charging of electric forklifts, etc.
• Assist the Facility Manager in all facility management matters.
• Handle all Indent customers and keep abreast on their product demands and needs. Proactively contact the Indent customers when temporarily out-of-stock goods are restocked.
• Any other tasks assigned by the Management.

Requirements

• Diploma in Warehouse Management or equivalent.
• At least 10 years of Warehouse Management experience preferably in FMCG industry and must have at least 8 years or more as a warehouse manager capacity.
• In depth knowledge of warehouse operations (such as supply chain, logistics, customer service) and able to continuous improvement the warehouse operation processes.
• Has obtained forklift license.
• Knowledge of warehouse best practices and local legislation.
• Self-motivated and able to work independently with good leadership skills.
• Computer literate, resourceful and systematic.
• Outstanding communication and interpersonal skills

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes.

Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company’s policies and procedures on supply chain management will be some of your main priorities when carrying out this role.

Procurement Manager Responsibilities:

Developing procurement strategies that are inventive and cost-effective.

Sourcing and engaging reliable suppliers and vendors.

Negotiating with suppliers and vendors to secure advantageous terms.

Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

Building and maintaining long-term relationships with vendors and suppliers.

Approving purchase orders and organizing and confirming delivery of goods and services.

Performing risk assessments on potential contracts and agreements.

Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

Preparing procurement reports.

Procurement Manager Requirements:

Bachelor’s degree in supply chain management, logistics, or business administration.

Proven experience managing supply chain operations.

Experience using supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision.

In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

Management and leadership skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Highly organized and detail-oriented.

Excellent analytical and problem-solving skills

The Case Manager provides leadership and oversees the COMIT team to ensure service delivery is in accordance to the intended programme objectives and care model for COMIT programme as outlined under the terms & conditions of the Letter of Award/Addendum.

They maintain an overview of the service planning and implementation of the COMIT programme. The Case Manager will work closely and provide guidance to the COMIT team to achieve the COMIT goals of timely assessment, provision of intervention and support eg. psychoeducation, case management and counselling, as well as caregiver support and training.

In addition, the Case Manager will also establish and/or maintain networking with other community partners or agencies, for purpose of collaboration and to facilitate co-management of cases.

This candidate will be one of the key members driving the COMIT project.

Programme Development and Implementation

• Plan, implement and monitor the outreach, care process, referral and follow-up workflow.
• Provide case supervision to the team to provide intervention and support, in alignment with the overall COMIT programme objectives, adhering to the relevant ethical and legal guidelines.
• Responsible for establishing the network with other stakeholders like community partners and/or related agencies to build collaborative partnerships and better facilitate care and support for clients and caregivers.
• Establish and review work and communications workflow including identification, referral and escalation work processes as well as the development/update of the COMIT service manual.

Administration and Staff Development

• In charge of the analysis and review of the collated data, and monitoring of the team’s progress and performance.
• Ensure programme data and documents are kept and maintained, in accordance to the COMIT programme requirement, as well as the prevailing personal data protection and security guidelines.
• Oversee the training and professional development of the COMIT staff team with relevant competencies to provide the appropriate care and support for clients and caregivers, aligning to the intended care model of COMIT. This includes ensuring all new/existing staffs are clear on their job scope and responsibilities.
• Ensure that the team practices are in adherence to the prevailing organisational, ethical, safety and legal requirements, where relevant.

Other Duties

• Participate in relevant meetings with key stakeholders including AIC to share key learning points where required.

• Open to a 6-month contractual role
• Recognized Masters degree/ Bachelor's degree in Psychology, Counselling or Social work.
• Has at least 5 years of working experience with case management, preferably in the social service sector.
• Team player with good interpersonal, oral and written communication skills.
• Preferably with supervisory experience, able to provide case supervision to the team to provide intervention and support through the project.
• Work experience in the COMIT/CREST or social service sectors would be an advantage.