Total 19 command center analyst job vacancies in Others category in D03 Queenstown, Tiong Bahru

We are seeking a dynamic and results-driven Business Operations Manager to lead our shop. The ideal candidate will be responsible for overseeing the daily operations of multiple branches.

Responsibilities:

• Monitor financial performance and make strategic decisions to optimize profitability
• Develop and execute business development strategies to increase revenue and profitability
• Conduct market research to identify new opportunities for growth and expansion
• Plan for shop deliveries, lead sales forecasting and reporting
• Build relationships with key stakeholders, including suppliers, customers, and partners
• Develop and implement standard operating procedures to improve efficiency and productivity, operationalize workflow
• Oversee procurement activities and inventory management
• Disseminate all corporate information and organize explanations in an efficient, clear and accurate formats and manner to all team members
• Handle and arrange orders, deliveries service including refund and complaints and resolve all complaints, feedback, verification and enquiries in the upmost efficient, effective, satisfying and timely manner in accordance to the Company’s standards and procedure
• Oversee the daily operations of multiple branches and team of operational staff, ensuring shops are running efficiently and effectively, and that monthly sales targets are met
• Plan and manage the work schedules of team members
• Develop and establish key channel partners in target areas.
• Managing and growing key customer accounts, and coordinating the management of all other accounts.
• Provide the training and coaching to the team.
• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Supervise and assist in loading and unloading of goods (if required)
• Ensure the maintenance of allocated vehicle
• Ensure the security of all goods
• Ensure goods delivered to customers are in their original good condition
• Do quality check for goods receive, reject those defective goods
• Arrange and organize the goods to shelves, if required
• Moves and restructures organization of goods in warehouse to make space for new inventory.
• Assists in cleaning and organizing the store upon closing.
• Other duties as required

Requirements:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proven ability to manage and motivate a team adaptable
• Negotiation and Conflict management
• Possess a valid class 3 driving license
• Good driving record
• Relevant work experience is preferred
• Able/ willing to work on Weekends/ Public holidays is an advantage.

The Trading Analysts will look into our global trading daily and utilize statistical techniques including time series analysis, probability distribution analysis to spot potential day-to-day trading issues, and compare performance of different execution algorithms and select best algorithms. The analyst will not only provide the computation but also visualize the results in a good manner. You will be exposed to market activities, research into market volume/volatility/seasonalities and adjust the trading. We are searching for talented analysts to fill future positions.

*You may be required to do an internship first which will be evaluated for a full-time offer.

Qualifications

• Pursuing a Bachelor's/Master’s/PhD from a science, engineering, computing or related field and graduating between 2024 to 2025
• Strong mathematical and statistical skills
• Strong programming skills
• Strong problem-solving skills
• Detail-oriented with the ability to handle tedious tasks carefully
• Proactive and eager to learn complicated topics

The following are bonuses

• Comfortable with Linux/ Unix
• Familiar with at least one scripting language (e.g. python, MATLAB, etc.)

Our Organization

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connect. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, and Microsoft, as well as a group of other technology partners to support our customers with truly omni-channel customer experience.

Our Team

• We are a dynamic, stimulating team of initiative-taking professionals with attention for personal development in your expertise.
• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there is more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication.

Your Role

We are seeking a motivated and detail-oriented Consulting Analyst to join our dynamic team. The ideal candidate will assist in the design, implementation, and support of solutions such as SAP ERP or Enterprise Information Management (EIM) Systems, working closely with senior consultants and clients to ensure successful project delivery.

Key Responsibilities:

1. Involved in supporting the consultant for the entire consulting cycle from A to Z, bridging the gap between business and IT.
2. Work in close collaboration with your team members and the clients to understand and gather business requirement.
3. Support the implementation and configuration of solution.
4. Collaborate with senior consultants to conduct system testing and troubleshooting.
5. Provide technical support and training to clients.
6. Create and maintain comprehensive project documentation and risk management plan to mitigate project risks.

About You

Your Knowledge, Skills, and Qualification

• Graduates from any discipline as long as you are willing to learn and adapt to new technologies Basic understanding of system integration concepts and technologies.
• Be flexible and work analytically in a problem-solving environment.
• Dynamic, strong analytical skills and creative minded.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Your Experience

• Work experience is not essential. It will be advantageous for applicants to have some internship experience in relevant fields.

Our Mission is “Partnering You in Organisation Growth through Culture Transformation”.

Through our work with each organisation, we strive to effect transformation, even when the change starts with something small. This is the “Butterfly Effect” - the idea that small, seemingly trivial events may ultimately result in something with much larger consequences.

If you are aligned to our purpose of facilitating change and transformation in organisations for growth, join our team and come build your future with us!

We are proud to be awarded the Tripartite Alliance Award 2021 for Fair and Progressive Employment Practices and Work-life Excellence.

What You Will Do

As an Analyst, you will support and assist Consultants and Senior Consultants in the following areas:

Qualitative Research

• Design and conduct qualitative research such as in-depth interviews, focus groups, and observational techniques.
• Analyse qualitative data to derive meaningful insights for action.

Quantitative Research

• Design and conduct quantitative research, including defining study parameters, sampling methodologies, and data collection strategies.
• Oversee data processing and analysis to draw actionable conclusions from quantitative data.

Organisational Diagnostics

• Conduct organisational diagnostics and productivity diagnostics to assess the current state of the organisation.
• Develop organisational development roadmaps based on diagnostic findings to address identified gaps and enhance organisational effectiveness.

Human Resource Strategy, Policies, and Processes

• Develop Human Resource strategies aligned with organisational goals.

Customer Experience Strategy

• Develop Customer Experience strategies and facilitate the development and implementation of client’s service excellence plan to enhance the customer experience.

What It Takes To Be In This Role

• Fresh gradudate or 1 - 2 years’ experience in market research or human resource consulting or organisational excellence will be an added advantage
• Resilience and tenacity
• Self-starter, self-motivated with a lifelong learning and growth mindset
• Team-player with good people management skills including clear communications and ability to establish rapport and trust
• Intrapreneurial – strong sense of ownership and responsibility, willing and eager to try new things, courageously questions the status quo when appropriate
• Excellent listening, verbal and written communication skills
• Numerate with strong analytical skills
• Knowledge of SPSS or intermediate MS Excel will be at an advantage

The Trading Analysts will look into our global trading daily and utilize statistical techniques including time series analysis, probability distribution analysis to spot potential day-to-day trading issues, and compare performance of different execution algorithms and select best algorithms. The analyst will not only provide the computation but also visualize the results in a good manner. You will be exposed to market activities, research into market volume/volatility/seasonalities and adjust the trading. We are searching for talented analysts to fill future positions.

*You may be required to do an internship first which will be evaluated for a full-time offer.

Qualifications

• Pursuing a Bachelor's/Master’s/PhD from a science, engineering, computing or related field and graduating between 2024 to 2025
• Strong mathematical and statistical skills
• Strong programming skills
• Strong problem-solving skills
• Detail-oriented with the ability to handle tedious tasks carefully
• Proactive and eager to learn complicated topics

The following are bonuses

• Comfortable with Linux/ Unix
• Familiar with at least one scripting language (e.g. python, MATLAB, etc.)

Job Description

• Running of RPA bots to download billing reports, split billing reports, process Workday invoices, prepare invoice mapping files, etc.
• Resolve disputes and address agencies’ queries on SAIS invoices or billing processes.
• Work with WOG contractors, GovTech billing team, GovTech product teams and ITSM to follow up on disputes and queries raised by agencies.
• Work with RPA vendors to resolve bot issues, raise service requests, provide requirements, and perform UAT for enhancements to the bots.
• SAIS Monthly Dataplan Billing
• Data Collation for Dashboards
• SAIS Welfare Admin work

Requirements:

• Must have knowledge in RPA bots and understand how the bot works
• Hands-on experience in RPA bots such as UI Path will be an advantage
• As the issues encountered by the bots are quite dynamic, he/she will need to know how to read & understand the error messages and resolve the issues independently.
• The role will require him/her to be meticulous and handle large volume of data for 50+ agencies, handle many excel files and to ensure the numbers in the invoices are accurate

Responsibilities:

• Optimize Workday: Ensure an efficient and user-friendly Workday environment for all users.
• Implement Best Practices: Develop and uphold scalable processes that reflect HR best practices.
• Drive Process Improvement: Identify and spearhead business process re-engineering initiatives to boost productivity through transformation, streamlining, and continuous process improvement.
• Understand User Needs: Engage with users to uncover new Workday requirements and translate these into actionable enhancements.
• Troubleshoot and Innovate: Quickly resolve technical issues, pinpoint flaws and inefficiencies, and propose solutions to maintain top-notch performance and security.
• Collaborate for Success: Work with agency leads and IT teams to resolve issues, ensuring consistent and effective solutions across all agencies.
• Educate and Empower: Create comprehensive Workday guidelines and manuals, and conduct training sessions to empower users.
• Monitor and Report: Conduct regular reviews of Workday performance, generating insightful reports on efficiencies and areas for improvement.
• Prioritize and Plan: Structure and prioritize agency requirements, communicating plans with stakeholders for review, approval, and implementation.
• Stay Informed: Keep abreast of the latest advancements in HRIS technology and industry best practices.

Requirements:

• HR Policies and Processes: Leverage your in-depth understanding of HR policies and hands-on experience with HR processes to seamlessly integrate them into our HRIS. Familiarity with Compensation and Performance processes, as well as Public Service HR policies and practices, is a plus.
• Enterprise Systems Experience: Utilize your experience in managing data, HR transactions, and processes within an HRIS. Prior experience in implementing, maintaining, and improving HRIS systems, particularly Workday, is highly preferred.
• Stakeholder Engagement: Engage with stakeholders to understand their issues, identify gaps, gather feedback, and collaborate with System Integrators and Central Team colleagues to develop and communicate effective solutions. Strong written, oral communication, and documentation skills are essential.
• Clear Thinking and Sound Judgement: Navigate ambiguous situations and take a long-term operational perspective to identify opportunities and gaps. Address these from a user-centric viewpoint, and be comfortable co-solutioning and implementing new initiatives.
• Project and Change Management: Exhibit excellent planning skills to manage milestones for HRIS annual maintenance and new initiatives. Communicate effectively with affected stakeholders, ensuring they remain engaged throughout the process.

JOB DESCRIPTION

As a Portfolio Analyst, you will provide day-to-day support to the investment team and finance team in portfolio management, compliance, and fund-related matters.

You will be responsible for providing timely communication to the team regarding portfolio performance, market trends, and any recommendations to drive portfolio decisions. The ideal candidate will possess a deep understanding of the startup ecosystem, strong analytical skills, and the ability to thrive in a fast-paced and dynamic environment.

RESPONSIBILITIES

• Portfolio Monitoring: Monitor the performance and progress of portfolio companies, track key performance indicators (for example, financial performance, cash runway, and debt covenant tracking), and identify potential areas for value creation or risk mitigation.
• Financial Analysis and Review: Analyze financial statements and forecasts to assess the financial health and growth potential of portfolio companies.
• Investment Reporting including: preparing regular portfolio reports, presentations, and updates for internal stakeholders and limited partners (LPs). Communicate investment thesis, key findings, and performance updates effectively; working closely with the finance team to monitor investment status and progress of portfolio companies; & spearheading ESG and impact metrics reporting for portfolio companies and fund.
• Market Research: Stay informed and conduct market research about industry trends, emerging technologies, and market dynamics within the startup ecosystem.
• Portfolio Optimization: Work closely with the team to provide strategic guidance, operational support, and access to relevant networks and resources. Identify opportunities for portfolio optimization.
• Risk Management: Assess and mitigate risks associated with portfolio investments, including market risks, operational risks, and regulatory risks. Implement risk management strategies to protect and enhance portfolio value.
• Collaboration: Collaborate with cross-functional teams including investment professionals, legal advisors, entrepreneurs, and industry experts to drive successful investment outcomes and portfolio growth.
• Continuous Learning: Stay abreast of industry best practices, emerging technologies, and investment trends through ongoing education, networking, and professional development activities.

QUALIFICATIONS

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field. Advanced degree (e.g., MBA) or professional certification (e.g., CFA) would be advantageous.
• 2+ years of experience in audit, fund accounting, restructuring, and/or credit control.
• Deep understanding of the startup ecosystem, venture capital industry, and investment processes.
• Strong analytical skills with proficiency in financial modelling, portfolio management and valuation techniques.
• Excellent communication and presentation skills, with the ability to convey complex concepts clearly and persuasively.
• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented approach.
• Strong attention to detail, critical thinking abilities, and problem-solving skills.
• Ability to work effectively both independently and as part of a collaborative team.
• Proficiency in using financial software and analytics tools (e.g., Excel, PowerPoint, Notion).

Here are the exciting outcomes you can expect when joining Genesis Alternative Ventures:

1. Trailblazing with Pioneers:Work alongside the Southeast Asia Venture Debt pioneers who have boldly carved out a new market opportunity within the venture capital landscape.
   
2. Venture Debt Insights:Gain a deep understanding of venture debt’s role in the capital structure of fast-growth companies.
   Explore how venture debt complements equity financing and supports entrepreneurial growth.
   
3. Portfolio Management Mastery:Learn the art of managing portfolio and effective communication to different stakeholders for insights to drive portfolio decisions .
   
4. Career Progression in a Dynamic Team Environment:Collaborate with an experienced and dynamic venture debt team.
   Embrace a culture of innovation, curiosity, and continuous learning.
   Opportunity to grow with the organization and progress through the ranks to become a Partner of the Fund.
   

At Genesis, we believe in shaping the future together. Join us on this exhilarating journey in Southeast Asia’s vibrant startup ecosystem!

Our organization

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connect. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft and Salesforce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

• We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.
• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication.

Your Role

As an SAP Analytic Cloud (SAC) Analyst, you will be supporting our growing team in the SAC space. This techno-functional role allows you to be hands-on from the get-go and be involved in end-to-end project implementation cycles, which will also include dealing with customers and assisting with the building of dashboards and planning solutions.

Job Description

Key Responsibilities:

1. Implementation and Configuration:

• Work alongside senior consultants to implement and configure SAP Analytics Cloud Planning solutions based on client requirements.
• Assist in the design and development of planning models, forecasting, and budgeting processes.
• Build reports and dashboards to support critical business KPIs.

2. Client Engagement:

• Engage with clients to understand their financial planning and analysis needs.
• Support the gathering of business requirements to devise business blueprints, and prototyping to translate them into SAC Planning solutions.

3. Training and Support:

• Contribute to the creation and delivery of training sessions for end-users on SAP Analytics Cloud Planning functionalities.
• Provide ongoing support and troubleshooting assistance to clients during and after implementation.

4. Collaboration:

• Collaborate with cross-functional teams, including S/4HANA functional consultants, SAP developers, and project managers, to ensure seamless integration of planning solutions.
• Participate in workshops and meetings to align project goals with client expectations.

5. Continuous Learning:

• Stay informed about SAP Analytics Cloud Planning updates, industry best practices, and emerging trends in financial planning and analysis.

About You

Your Knowledge, Skills, and Qualification

• Some basic understanding of data modeling and preparing datasheets, merging, custom calculations, formatting values, dimensions, and measures.
• Good understanding of SAP data structures, End-to-end dataflow, basic SAP analytics cloud, or similar planning and forecasting tools is a bonus.
• Ability to be flexible and work analytically in a problem-solving environment.
• Excellent written and oral communication and interpersonal skills.

Your Experience

• Bachelor’s degree in finance, Business, Information Technology, or a related field.
• Familiarity with financial planning and analysis concepts.
• 0-2 years of experience in managing SAP Analytical and/or Reporting work streams for various industry sectors. Fresh graduates can also be considered.
• Knowledge of financial modeling and budgeting processes.
• Exposure to cloud computing and related technologies.

Key Requirements

• Proficient in Microsoft Excel with VLOOKUP and running macros
• Familiarity with vendor and invoice management processes
• Proficient in using PowerPoint for creating presentations and reports
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills
• Organized, methodical and detailed
• Able to multitask and handle multiple priorities
• Able to work independently and in a team
• Dedicated and hardworking with high degree of accountability and integrity
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines.

Responsibilities & duties:

• Work closely with the internal and external stakeholders for relevant financial planning and analysis activities.
• Analyze and report monthly reports (actual vs forecast) to identify areas for improvement.
• Compile and analyze financial information for accurate reporting which include deep reconciliation
• Provide insights and recommendations based on financial data.
• Provide data-driven insights to stakeholders through reports, dashboards, and innovative technologies.
• Participate in understanding system relationships, structures, and end-to-end flows.
• Involved in new initiatives and drive business process improvement and streamline activities.
• Support all key finance initiatives.
• Any other ad-hoc duties as assigned by management from time to time.

Requirements:

• Diploma or Bachelor’s degree in finance, Accounting, or equivalent certification.
• Minimum of 3 years experience in accounting. Experience in financial planning and analysis, budgeting, and forecasting is a plus.
• Strong skill in analysing financial current and past data.
• Good attitude, well organized, detail oriented, honesty and accountability.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and meeting deadlines.
• Experience with financial software or ERP systems is preferred.
• Dynamic personality with an analytical mindset.
• Candidates with prior audit experience will be an added advantage.
• Ability to start work immediately or with short notice preferred.
• This is a 6 month plus 6 months contract role and possibility to convert to permeant position.

System Analyst duties and responsibilities of the job

As a role critical to smooth operation and safe, secure computer systems, a System Analyst job description should include many of the duties and responsibilities below:

• Maintaining and upgrading existing systems as required

• Designing new computer systems and frameworks

• Troubleshooting technical issues

• Risk mitigation planning

• Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent

• Creating system guidelines and manuals for the organisation

• Running training sessions and workshops on system processes

• Conducting regular reviews of systems and generating reports on efficiencies and improvement areas

• Structuring and prioritising business requirements and communicating plans with stakeholders for review and approval

System Analyst job qualifications and requirements

A formal qualification will be important when advertising for a highly skilled System Analyst, however, some candidates will be self-taught or have learned their programming skills on the job. In a System Analyst job description, the below fields of study would be most relevant to include:

• IT

• Science or Computer Science

• Business Administration

Whether formally qualified or not, a System Analyst should also possess these skills:

• Critical thinking ability

• Strong problem-solving capacity

• High-level written and verbal communication skills

• Project management skills

• Ability to work under pressure and to tight deadlines

• Knowledge of data modelling and data visualisation tools

Our organization

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connections. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft, and Salesforce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.

• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication.

Your Role

As an SAP Analytic Cloud (SAC) Analyst, you are expected to demonstrate professional knowledge and behavior on assignments, taking care for customers and activities with important attention to the team aspect.

Job Description

Key Responsibilities:

• Design, implement and deliver the functional and technical components of planning, budgeting, and forecasting solutions using SAC Planning.
• Lead the effort to gather, analyze and model client data (customers, financials, operational, organizational, access channel), key performance indicators, and/or market data (competitors, products, suppliers), using a broad set of analytical tools and techniques to develop quantitative and qualitative business insights and improve decision-making.
• Build analytic and planning models and visualizations with usage charts, tables, maps, filters, dropdown menus, hiding functions, interactive objects, and pictures.
• Build and implement solutions for SAP Analytics Cloud (SAC) implementations in planning, forecasting, forecast adjustments, integrate, and generate forecasts with upstream processes, reports, and dashboards to support critical business KPIs.
• Interact with clients to understand the business requirements to conclude blueprint, configuration, testing, migration, support, and continuous enhancements.
• Manage leading SAC projects, to ensure timely delivery.
• Build new management reports in Business Warehouse and SAP Analytics Cloud as required.
• Understand the technology landscape and how it affects the client’s area of the business; trends associated with the technology; functional areas and industries and the value propositions for clients to rotate to the new system.

About You

Your Knowledge, Skills, and Qualification

• Knowledge of data modeling and preparing datasheets, merging, custom calculations, formatting values, dimensions, and measures.
• Proven abilities and technical experience with SAC technologies: S/4HANA, Embedded Analytics, BW/4HANA, SAP Fiori, HANA XS applications, Google/Azure/AWS Cloud technologies and BI/visualization tools.
• Good Understanding of SAP data structures, End-to-end dataflow, SAC predictive capabilities, augmented analytics, forecasting, etc.
• Ability to be flexible and work analytically in a problem-solving environment.
• Excellent written and oral communication and interpersonal skills.

Your Experience

• Bachelor's degree in IT or equivalent work experience is advantageous.
• Fresh graduates will be considered.

The primary purpose of the position of IT Systems Analyst is to analyse, design, and enhance the Eurokars Information Systems to ensure they effectively support and contribute to the overall mission and objectives of the organization.

They work with business stakeholders, IT teams, and vendors to identify requirements, develop solutions, and ensure that systems meet the needs of the organisation.

Responsibilities

• Management and support of daily End Users IT requests/issues on business application and Workflow systems

• Ensure IT Tickets are properly logged and followed up with timely escalation to the supervisor and vendors

• Support of business application systems consist of but not limited to DMS (Dealer Management System) and CRM (Customer Management System).

• Ensure proper workflow and documentation of business application systems are in place in the areas of application data backups, housekeeping process, project documentation, application disaster recovery procedures, application licenses and inventory

• Ensure applications conform to stakeholder requirements, reviewing & updating of software design architecture, technical documents, maintaining and enhancing existing application systems

• Work closely with business functions on business application projects, assist & participate in the design & development of new/upgraded of these systems, liaising with vendors to support established specifications & requirements.

• Maintaining open communication with stakeholders and reporting progress and issues to project management and relevant teams.

• Perform periodical audit and security review in the domain of business application systems, accounts, design, architecture to ensure setup adhering to IT Governance & Compliance requirements.

• Designing information systems, including software and hardware components, that meet business requirements and align with IT standards and policies.

• Perform impact analysis arising from business change requests.

• Collaborating with software developers, IT engineers, and other stakeholders to implement and integrate systems.

• Testing and debugging systems to ensure that they meet functional and performance requirements.

• Providing training and support to end-users and IT staff on the use and maintenance of systems.

• Ensuring that systems comply with relevant laws, regulations, and standards.

• Perform any other duties as directed by Section Head and Management

Experience

• Diploma/Bachelor or higher qualification in Technology /Information Management /Computer Science

• At least 5 years of technical HANDS-ON experience in business applications support, development, testing, systems design or project management (SDLC)

• Good programming skills in ASP.NET, .NET Core, C#, PHP

• Good web programming skills such as Javascript, HTML5, CSS3, JQuery, Bootstrap, Rest, JSON and XML

• Have deep knowledge in Relational Database Management System (RDBMS) such as MS SQL and SQL

• Possess strong business process and analytical skills with the ability to assimilate information quickly, and able to communicate requirements and issues clearly and concisely.

• Experience in the implementation & support of business application systems utilising technologies in the areas of Microsoft solutions

• Knowledge and experience on Automotive Industry business process and application systems

• ITIL, Microsoft MCDBA, Salesforce and PMP certificate holders are preferred

• Excellent analytical & problem-solving skills, strong self-initiative, good communication skills, can-do attitude and great team player

• Analytical Skills: Strong analytical and problem-solving skills are necessary, including the ability to identify issues, conduct root cause analysis, and develop solutions.

• Communication Skills: Excellent communication skills are necessary, including the ability to communicate technical information to both technical and non-technical stakeholders.

• Project Management Skills: Good project management skills are required, including the ability to manage multiple projects simultaneously, prioritize tasks, and deliver them on time, within budget, and to the required quality standards.

• Attention to Detail: Strong attention to detail is required to ensure that systems meet functional and performance requirements and comply with relevant laws, regulations, and standards.

Our organization

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connections. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft, and Salesforce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.

• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication.

Your Role

As an Analyst Developer, you are expected to be passionate about programming and enjoy debugging. You are required to demonstrate professional knowledge and behaviour on assignments, taking care of customers’ needs, by working under the supervision of consultant and developing custom-fit programmes based on discussed standards to fulfil their requirements and distinctive technical tools.

Or,

As a Consultant Developer, you are expected to be passionate about programming and enjoy debugging. You are required to demonstrate professional knowledge and behaviour on assignments, taking care of customers’ needs, by developing custom-fit programmes based on discussed standards to fulfil their requirements and distinctive technical tools.

Your Responsibilities

• Involve in end-to-end projects, providing technical support and solutions to the functional consultant or project manager in dealing with customers to setting the next level requirements.
• Transform business system design and deliver quality solutions as per client’s requirements.
• Timely support with ongoing client engagements by being efficient in producing, testing, and deploying programs and applications based on requirements to improve existing software.
• Recommend and implement improvements for existing developments to satisfy guidelines and data privacy regulations through well-built content management.
• Evaluate transactional data to advise foreknowledge and practical strategies to promote business expansion.
• Gather, assess, organise and update on technical documentation to close gaps and fix/locate bugs in the system.

About you

Your Knowledge, Skills and Qualification

• Passionate about programming knowledge, enjoy debugging, creative in problem solving literally and figuratively, and attracted by IT and enjoys interacting with techies.
• Have certification in OpenText with proven experience in Content Server/ECM implementations.
• Keen to understand business challenges; have a nose for entrepreneurship and new innovative technologies to provide high value solutions to clients.
• Good to have some knowledge on EIM (like OpenText) but not a must.
• Effective problem solving, communication and interpersonal skills with customer focused mindset to explain complex matters in a simple way.

Your Experience

• Preferably have some development experience or exposure to the development environment in any software systems. preferably in OpenText.
• Experienced in troubleshooting and debugging for the consultant developer.
• Strong interpersonal and relationship building skills to work with clients.
• Self-driven and able to work well with different stakeholders.
• Be open to learning new things and excited to enrich your knowledge.

Our organization

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connections. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft, and Salesforce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.

• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication.

Your Role

As an IT Help-Desk Analyst, you are expected to provide IT technical support, understand and be able to learn and develop knowledge and behavior on tasks assigned to you. You will assist the analyst and consultant in dealing with customers and organizing activities.

Your Responsibilities

a. Providing accessible, timely, effective, and efficient quality service responsive to either first-line support or end-user software or hardware queries via email, tickets, phone, or face-to-face.

b. Providing 1st level troubleshooting, technical problem solving, and 1st line maintenance tasks.

c. Able to take calls, analyze problems, answer questions, and provide advice about the software or app.

d. Incident tracking, regular updates on open support issues, and ensuring that all support calls are accurately logged, updated, and closed.

e. 1st and 2nd level resolution and troubleshooting calls related to laptops and systems.

f. Coordination for employee user account administration, activation, changes, and terminations.

About you

Your Knowledge, Skills, and Qualification

a. Positive customer-focused attitude, understanding, and appreciate the role of customer services in providing both IT helpdesk and applications support services.

b. Able to multitask to handle multiple issues simultaneously.

c. Committed to service excellence as a core value.

d. Understand and commit to work and improve stakeholders’ response times.

e. Visible and approachable on-site support of user population.

f. Trained and knowledgeable in IT Helpdesk support will be preferred.

g. Certificate (ITE, NITEC), diploma, or attendance certification in any IT Helpdesk training under the Career Conversion Programme will be advantageous.

Your Experience

a. Experience in customer services role, providing software troubleshooting knowledge on laptops and applications. Candidates with past experience in other customer services can also be considered.

b. Experience with IT Helpdesk Incident experience service request processes are advantageous but not essential.

Our organization

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connections. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft, and Salesforce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.

• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication.

Your Role

As an Analyst Intern, you are expected to demonstrate knowledge and behaviour on assignments, for customers and activities with important attention to the team aspect. You will have the opportunity to collect data, prepare reports and structure problems to solve them.

Your Responsibilities - to be performed during the internship.

a. Interaction with the clients at the forefront, making sure that their requirements are captured, understood, and interpreted correctly.

b. Close collaboration with team members and the clients to understand and translate their needs into solution design, including clear descriptions of business logic and pseudo-code.

c. Collaborating with internal team members throughout the entire consulting cycle from A to Z; from business analysis to implementation and support.

d. Creating and maintaining comprehensive project documentation and performing risk management to minimize project risks.

About you

Your Knowledge, Skills, and Qualification

a. Currently enrolled in a degree program in Information Technology, Computer Science, or a related field.

b. Strong analytical, dynamic, and problem-solving skills, yet a creative mindset.

c. Excellent communication, relationship building and teamwork skills.

d. Ability to work independently and take initiative.

e. Demonstrate ability to learn quickly and adapt to new technologies.

f. Strong interest in the field of IT.

Your Experience

a. Understand business challenges, and have a nose for entrepreneurship and new innovative technologies to provide high-value solutions to clients.

b. Possesses excellent communication skills, able to explain complex matters in a simple way.

Job Highlights

Contract: 11 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Coordinate with other Biztech group (BTG) teams to gather research requirements
• Support internet research topic on trends related emerging technology
• Collate findings in email briefs & powerpoint slides

Job Requirements

• Only Singaporean can apply.
• Degree/ Diploma in Mass Communication, IT or equivalent field.
• Experience in researching on digital technologies such as AI/ quantum/ 5G or blockchain is advantageous.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Our Mission is “Partnering You in Organisation Growth through Culture Transformation”.

Through our work with each organisation, we strive to effect transformation, even when the change starts with something small. This is the “Butterfly Effect” - the idea that small, seemingly trivial events may ultimately result in something with much larger consequences.

If you are aligned to our purpose of facilitating change and transformation in organisations for growth, join our team and come build your future with us!

We are proud to be awarded the Tripartite Alliance Award 2021 for Fair and Progressive Employment Practices and Work-life Excellence.

What You Will Do

As an Analyst, you will support and assist Consultants and Senior Consultants in the following areas:

Qualitative Research

• Design and conduct qualitative research such as in-depth interviews, focus groups, and observational techniques.
• Analyse qualitative data to derive meaningful insights for action.

Quantitative Research

• Design and conduct quantitative research, including defining study parameters, sampling methodologies, and data collection strategies.
• Oversee data processing and analysis to draw actionable conclusions from quantitative data.

Organisational Diagnostics

• Conduct organisational diagnostics and productivity diagnostics to assess the current state of the organisation.
• Develop organisational development roadmaps based on diagnostic findings to address identified gaps and enhance organisational effectiveness.

Human Resource Strategy, Policies, and Processes

• Develop Human Resource strategies aligned with organisational goals.

Customer Experience Strategy

• Develop Customer Experience strategies and facilitate the development and implementation of client’s service excellence plan to enhance the customer experience.

What It Takes To Be In This Role

• Fresh gradudate or 1 - 2 years’ experience in market research or human resource consulting or organisational excellence will be an added advantage
• Resilience and tenacity
• Self-starter, self-motivated with a lifelong learning and growth mindset
• Team-player with good people management skills including clear communications and ability to establish rapport and trust
• Intrapreneurial – strong sense of ownership and responsibility, willing and eager to try new things, courageously questions the status quo when appropriate
• Excellent listening, verbal and written communication skills
• Numerate with strong analytical skills
• Knowledge of SPSS or intermediate MS Excel will be at an advantage