Total 17,009 communications executive job vacancies in Others category in Singapore

READY TO BRING PASSION INTO YOUR CAREER?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for Executive - E-Commerce based in Singapore.

WHAT YOU'LL DO:

You will be responsible for supporting the business of www.Clarins.com. Your role will contribute to making this channel an even better platform to better express the brand and its uniqueness, through an enhanced customer experience and services. You will also play a key role in growing sales, at a higher pace than the market.

E-COMMERCE SALES

• Support and implement the merchandising and content plan according to brief and ensure the website is up-to-date and information is accurate.
• Support Clarins.com store management:

1. Follow up on all stores operational tasks and work with digital agency to implement the changes according to the plans.
2. Stores operations and stores planning activities

• Provide on a daily, weekly, monthly basis, E-commerce activity reports (web analytics, sales reports, stocks reports, merchandising reports, …) including competitors sites data collection.

E-COMMERCE ANIMATIONS & DIGITAL MERCHANDISING PLAN

• Brief and develop weekly/monthly changes on the website with the local agencies based on the approved plans.
• Brief creatives and promotion to local agencies, test the promotions based on various scenarios and ensure it is firing well before deployment.
• Leverage on the tools on the website (i.e: ratings & reviews, user generated content module, …) and optimize them with the aim to increase conversion rate on website.
• Review and validate all Global content for New Product Launches, seasonal campaigns, virtual services, promotions and Clarins Skin Spa content.
• Implement and validate all Global beauty articles for Beauty FAQ and work closely with agency to ensure the articles are well-maintained with local relevant keywords.
• Constantly update and maintain relevant product finders on the website.
• Support in all virtual services including 1-1 virtual consultation, live shows and masterclasses.

E-COMMERCE DIGITAL & LOGISTICS OPERATIONS (Clarins.com / Marketplaces):

• Conduct a daily site audit to ensure key product pages are working well (e.g: Able to add to cart, no missing images, contains price, able to check-out, etc.) and promotions are firing correctly.
• Conduct a quarterly full in-depth site audit together with a local digital agency to ensure all products with inventories are listed online and website remains up to date with latest information.
• Responsible for the setup of all set-ups of all content details pages (e.g: New product launches, PDPs, beauty articles, live consultation, Skin Spa, etc.
• Raise a ticket in support tool to troubleshoot any technical issues, and follow-up closely to ensure problems are resolved. Escalate to Assistant E-Commerce Manager if necessary.
• Create new references for any online exclusive sets including conversion and kitting.
• Conduct a monthly site search optimization to ensure relevant display of products and optimize the tools on the website to improve UX.
• Keep track on the details raised by Customer Care Team and provide feedback constantly to improve online NPS score.
• Monitor and control products deliveries and returns in e-commerce warehouse timely.

ACQUISITION & RETENTION

• Brief and develop local e-commerce email blasts (newsletters) needs and media ads with the local digital agency based on approved animation plan.
• Work closely with local CRM team to ensure timely email blasts, good copywriting and content is coherent with Brand guidelines for all content assets.
• Compile e-commerce email blasts reports and provide analysis on an area of improvements to increase open rate and click-thru rate.
• Constantly find ways to increase product reviews on the website and fully optimize it.

Other responsibilities may be added to the above, which are consistent with the title E-COMMERCE EXECUTIVE.

YOU ARE:

• Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset
• Eager to grow in a company genuinely committed to responsible beauty

YOU HAVE:

• Diploma/ Bachelor degree level in business related qualification
• Intermediate level of computer literacy in Microsoft Office, especially Excel
• Proven minimum 1 year of experience working in E-commerce / Email marketing or e-campaign management
• Previous experience in working with an e-commerce platform (SFCC a plus) and email marketing platforms will be an added advantage
• Excellent communication skills (verbal & written) and capacity to manage end customer and to act as a Brand representative
• Ability to prioritise and work in a fast paced environment Team player with interpersonal skills
• Accurate, systematic and methodical in organizing his/her work.

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.

JOB RESPONSIBILITIES

-Ensure smooth day-to-day operations and promote products and services to customers.

-Provide customer service through various channels, including phone calls, WhatsApp, and email.

-Assist customers with inquiries and provide information about products and services.

-Schedule appointments and manage event registrations.

-Manage the point of sale (POS) system, inventory, daily sales settlement and sales report.

-Assist with additional administrative tasks assigned by management.

ROLE REQUIREMENTS

-Basic Computer Skills: Proficient in Microsoft Office and Google applications.

-Interpersonal Skills: Friendly and passionate about customer service.

-Independence and Initiative: Ability to work independently, demonstrate initiative, and effectively organize and prioritize work tasks.

DUTIES AND RESPONSIBILITIES

• Maintains the efficiency of the Guest Services/Information, Bell Service, Doorman.
• Checks on grooming standard of all Bell staff when they are on duty.
• Ensures that all guests approaching the Guest Services Desk are attended to immediately.
• Ensures a high standard of discipline and professionalism is maintained among the staff according to the desired expectations of the hotel.
• Maintains a good relationship between Management, staff and guests. Attends to their requests and enquiries.
• Assists with any requests from the guests as satisfactorily as possible.
• Keeps abreast of hotel information and current development in the hotel.
• Be fully competent to answer all enquiries on hotel grounds and facilities.
• Be aware of internal developments and provides facts to the guests.
• Ensures that all function notice boards are properly and correctly displayed.
• Ensures the cleanliness of the hotel lobby at all times.
• Maintains a control log sheet to record daily activities and forwards a copy to the Director of Rooms before 8.00 am.
• Records all official matters pertaining to guests e.g. delivery of items, parcels, email and correspondences to guest rooms and incidents involving guests.
• Endorses and indicates the time of each request made.
• Identifies potential vendor to provide services for the hotel and hotel guests e.g. Tour Operator/Limousine Service/Arrange Repair Services.
• Confirms on rates and services rendered based on contracts signed with vendors.
• Understands the hotel safety features and procedures in order to control emergency situations and provide assistance.
• Ensures that the hotel’s fire fighting team is well aware of the hotel’s fire safety procedures.
• Ensures that all incoming correspondence/emails and messages for hotel guests and staff are delivered promptly.
• Checks and dispatch all mails received to the guests and the respective departments concerned.
• Performs any other duties as may be assigned from time to time by the Management.

Requirements

• Professional Qualification in hospitality or any other relevant qualifications
• Able to work on a rostering shift basis

Management firm at Beach Road (3 minutes walk from Nicoll Highway Circle Line Station) requires Accounts Executive (Book-keeper).

Responsibilities:

Must be able to handle full set of Accounts, Financial Reports, Balance Sheet, P&L, GST etc.

Requirements:

• Diploma in Accounting / LCCI or equivalent
• At least 1 year of relevant working experience
• UBS / Million software knowledge
• Mandarin speaking environment due to massive connection with mandarin-speaking clients
• 5-day week (8.15am to 5.45pm)
• Able to start work in short notice
• Salary depending on relevant experience

Interested candidates please send your detailed resume and expected salary to: [email protected]

Visit our website at www.csk.com.sg for company profile and location.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

Job Highlights

5 Day Work Week, Career Advancement

Responsibilities:

- First level onsite and remote technical supports for restaurant outlets and office users (POS, Desktops, Laptops, Printers, Basic Network, Mobile Devices, Video System)

- Liaise with vendors on maintenance matters and second level technical support

- Responsible for data entry work for various emenu & ecommerce content management systems (training provided)

- Standby in the event of emergencies and after-hours critical support requests

- Occasional OT to standby for shop opening

- Assist in setting up new store - supervise contractors for setup of POS/ Emenu/ CCTV/ Network

- Assist in IT inventory management

- Assist in monitoring data backup

- Assist in IT administrations (paperwork & documentations)

- Any other duties as assigned

Skills, Qualifications, Education Requirements

- Only Singaporean/PR may apply

- strong capability in basic PC & network troubleshooting.

- minimum 2 years’ experience in technical support. Experienced in F&B tech support role will be an advantage

- Senior Executive position available depending on experience and qualification

- Diploma or Degree in IT related field

- Good problem-solving skills (resourceful in finding solutions)

- Strong sense of responsibility, self-motivated and able to perform in fast pace environment

- Have a service excellence attitude for technical support matters

- Must provide 2 contacts (former employers or co-workers) for reference check

1. Role Description

• Manage and be responsible for accounting and GST submission on a monthly and yearly basis.
• Good understanding in corporate services eg accounting, taxation, coporate secretarial and advisory.
• Assist in secretarial and taxation computation and supervisory oversight.
• Manage the operational and workflow management
• Provide work and leave cover for other members of the team.

2. Specific Responsibilities/Competencies

Technical Skills:

• Understanding of accounting services/process/SOP
• Understanding of the Customers eg SME, sole proprietorships etc
• Understanding of accounting systems eg ABSS
• Undertstandng of corporate services sales eg accounting, taxation, secretarial etc

Competencies:

• Able to understand and act in a professional manner and peform assignment according to Company Standard Operating Procedures (SOP)
• Able to handle full accounting
• Able to complete Customer Acceptance Form (CAF) and Customer Due Diligence (CDD).
• Able to use accounting software ABSS
• Able to automate work processes and workflow
• Good people, interpersonal & communications skills
• Proactive, motivated individual and able to work independently
• Meticulous and highly driven team player who is able to meet challenging work requirements and tight timelines
• Able to automate work processes and workflow

4. Duration of Traineeship/Attachment Offered: 6 months

5. Approved Training Allowance: Mature Individuals 40 years old and above - $2,700

Location: Jurong Area (Company transport is provided at MRT)

Monday-Friday 8am-5.30pm

Salary: $2800-$3500

Position Responsibilities:

• Matching, coding & posting raw material invoices

• Review & process payment to vendors

• Maintain multiple records (eg. Assets, Die Set, etc.)

• Prepare Stock Reports (eg. RM stock)

• Assist in preparing reports (eg. Management & External)

• Assist in preparing company budgets

• Assist in audit, taxation etc.

• Undertake any other assigned duties by FC

Position Qualifications and Experience:

• Possess at least a GCE “A” Level / LCCI / Diploma or equivalent in accounting

• Minimum 5 years of accounting experience, preferably in a manufacturing environment. Training will be provided for those without relevant experience

• Some experience in stock and costing knowledge

• Proficient in Microsoft Excel applications

• Attentive to details and accuracy

****Local/SPR only****

Compensation & Benefits

• Annual Increment
• Performance Incentive Bonus
• Career Progression

For quick reply, please contact me at +65 85878287

Registration Number: R21100938

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

General Job Responsibilities

• Support the Clinical Operations team in ensuring the continuity of key functions in various clinical areas during peacetime and outbreak response.
• Assist with the operations, coordination, and secretariat functions for outpatient clinics, wards, and Screening Centres.
• Extract, collate, and analyze data for reporting
• Involve in clinical operations projects and workgroup meetings
• Assist in pre-arranged administrative coverage for outbreak response

Requirements

• Min Bachelor Degree in any discipline
• Possesses good numeracy, writing and communication skills.

Interested candidates, please send a copy of your resume to [email protected] (Subject: Healthcare Exec)

Lynn Ho
R23114223
Recruiter's Ref Code: #HHO
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599