Total 494 customer experience manager job vacancies in Others category in D03 Queenstown, Tiong Bahru

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for patients.

Job Requirements:

• Minimum GCE “N”/ ”O”/ ”A” levels with 4 years of general working experience
• Strong interpersonal and communication skills. Candidates with the ability to speak different dialects will be advantageous
• A good team player with the ability to work and collaborate well with colleagues across all levels
• Passion to care for people and strong ability to empathize with patients from all walks of life
• Able to perform 2 rotating shifts (AM and PM shifts) and open to deployment within 2 work sites under SingHealth Community Hospitals

You will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.

Requirements:

• Recognised Degree with at least 2 years of working experience in customer / patient service operations
• Strong command of English and a second language
• Proficient in writing
• Adept in conflict resolution, data analytics and presentation
• Good planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders

We are looking for part-timer (Student preferable) who can cover during the period below:

• 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

Operations Manager in SuperMarket

Operations Manager Responsibilities

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• All Races welcome,

Virtue Medical Clinic

A family-oriented GP clinic that believes in caring well for our staff in order to achieve good patient care.

Clinic Manager duties:

* Supervise a team of Clinic Assistants to ensure smooth and efficient operations at our GP clinic

* Maintain consistent protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing and payment collection, claim submission, drug inventory management, and general cleanliness

* Manage medication, supplies, and equipment by overseeing orders and conducting stock taking

* Manage the financial and administrative aspects of the clinic, which involves organising files and information, as well as maintaining accurate records of petty cash and billings

* Coordinate schedules for Clinic Assistants and Doctors

* Ensure compliance with guidelines set by the Ministry of Health (MOH) and Private Hospitals and Medical Clinics (PHMC)

Requirements:
a) Prior experience in clinic operations (minimum 2 years)
b) Knowledge of relevant government and insurance schemes and/or usage of Plato CMS an advantage

Location(s): Queenstown, Sengkang

Job Type: Full-time

Pay: $3,650.00 - $3,850.00 per month

Hours: 38.5 or 41.5 hours/week including 1 weekend shift

Benefits:
Employee discount
Health insurance
13th month bonus
15 days of annual leave
Flexible work arrangement
Annual increment of salary and annual leave

Expected Start Date: 02/01/2025

Interested candidates can fill in the google form below:

https://docs.google.com/forms/d/e/1FAIpQLSdqtC8G5l6UdlHuvtBvk9_cUCWfm3QoLp077odcWbLnnR-WoA/viewform

Thank you!

Momentus Hotel Alexandra is seeking for a General Manager to oversee the overall leadership and management of the hotel business and operation to drive pre-determined commercial goals and service standards to next higher level.

Job Summary

• Prepare the hotel’s annual budget and consolidate the hotel’s annual business plan and secures Management’s approval for the annual business plan.
• Prepare a comprehensive & holistic annual operating business plan, with measurable and achievable targets.
• Initiate and develop strategies and execution plans to ensure realization of the hotel goals and objectives.
• Understand and staying abreast with market sentiments to establish source of business opportunities and set priority in the development of new business.
• Develop and set KPIs to measure performance on market share (MPI), average rate (ARI) and Revpar (RGI).
• To champion high standards of services in the hotel and actively work to uphold such high standards by providing feedback to stakeholders.
• To monitor and review the hotel’s performance throughout the year and pay particular attention to variances in revenue, expenses and profitability of the hotel.

What we're looking for

• At least 8 years of relevant experience in hotel management or a senior hospitality leadership role.
• Proven track record of driving operational excellence and financial performance in a hotel environment.
• Excellent communication, interpersonal and people management skills.
• Strong commercial acumen and strategic planning capabilities.
• Passion for delivering exceptional guest experiences.

The Hotel General Manager is responsible for the overall management and strategic direction of the hotel. This includes ensuring the highest standards of customer service, optimizing hotel operations, maximizing profitability, and ensuring a positive guest experience. The General Manager will lead a team of department heads and staff to achieve the hotel's business goals.

Key Responsibilities:

Operational Management:

• Oversee daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and security.
• Ensure compliance with all health and safety regulations.
• Implement and monitor standard operating procedures (SOPs).

Financial Management:

• Review and manage the hotel's budget, including revenue and expenditure forecasts.
• Monitor financial performance and implement cost-saving measures.
• Oversee financial reporting, including monthly P&L statements.

Guest Experience:

• Ensure the highest level of guest satisfaction and address guest complaints and feedback promptly.
• Develop and implement strategies to enhance the guest experience.
• Monitor online reviews and feedback platforms to maintain a positive online reputation.

Human Resources:

• Conduct performance evaluations and implement employee development programs.
• Foster a positive work environment and promote teamwork and employee engagement.

Sales and Marketing:

• Develop and implement sales and marketing strategies to increase hotel occupancy and revenue.
• Establish and maintain relationships with corporate clients, travel agencies, and other key stakeholders.
• Oversee the hotel's branding and promotional activities.

Strategic Planning:

• Develop and implement long-term strategic plans for the hotel.
• Identify new business opportunities and market trends.
• Ensure the hotel remains competitive in the market.

Quality Assurance:

• Maintain high standards of quality and service in all areas of the hotel.
• Conduct regular inspections and audits to ensure compliance with brand standards.
• Implement corrective actions as necessary.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5-7 years of experience in hotel management or a similar role.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of hotel management software (e.g., Opera, PMS) is preferred.
• Proficiency in Microsoft Office Suite.

Provide professional advice to project teams on safety and health issues, conduct site safety audits / inspections, safety training, contribute articles for in-house publications and conduct research on the latest developments in the area of safety and health.

The main roles and responsibilities are:

• Design and implement emergency preparedness and contingency plans including periodic drill exercise for all type of emergencies
• Ensure that safety standards are maintained, implemented to best practice at all times and continually seek improvements in safety standards
• Ensure construction activities on site are performed in accordance to the required Meinhardt standards and statutory requirement.
• Maintain relevant safety records, records and certificates required for sites.
• Ensure the company health and safety are implemented consistently across the organization
• Liaise with governmental agencies in regard to regulatory requirement
• To lead investigations for all types of incidents (medical treatment case, first aid case, restricted work day case, fatality and potential >RAM 3 near misses and unsafe conditions and actions) and recommend corrective actions effectively preventing recurrence of event. This includes having a strong reporting and investigation skills.
• Facilitate safety trainings, monitor and conduct courses as required including evaluation.
• Advise Management in all matters pertaining to safety and health including compliance with Singapore legislation’s on health, safety & environmental (FMA, OHSA & EQA)
• Conducting/ assisting in work place health and safety inspections and audits.
• Responsible on the effective implementation and closure of associated corrective/ remedial action.
• To prepare & provide monthly reporting for review by Regional HSEQ Manager
• Driving the project team building the safety culture in project site including promotional campaigns and behavioral based approach trainings.
• To review Contractor Project Safety Plan and ensure efficient implementation throughout the project cycle

Requirements

• Degree in Health, Safety and Environment/ Electrical or Mechanical Engineering/ Civil/ Construction/ Structural.
• Registered Safety & Health Officer (SHO) with MOM
• At least 10 year(s) of working experience in the related field is required for this position.
• Preference of candidates who have knowledge about building and facilities management
• Possess negotiation, analytical, problem-solving and leadership skills
• Able to work effectively with multiple constituents, including peers, executive management, and senior management
• Able to work under pressure and cope with tight deadlines
• Must be independent, resourceful, and good team player
• Possess good initiative, interpersonal and strong communication skills.

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

Duties & Responsibilities

• Overall responsible for general office administration & purchasing
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Hands on day-to-day general administrative and office support duties
• Handling business travel matters, and outstation claims for employees
• Organizing company events when required
• Procurement and up-keeping of office stationery and supplies.
• Coordinating with couriers, sorting/distributing incoming letters, faxes, and forms
• Any other ad hoc duties assigned

Requirements

• Bachelor’s degree in business administration or equivalent
• At least 3-5 years of experience in a similar role
• Fluent in written and spoken English
• Well-organized, meticulous, and able to take initiative
• Understanding of confidentiality issues and the use of tact and discretion
• Ability to work independently in a fast-paced environment
• Proficient in Microsoft Office

Responsibilities

• Advise clients on GST implications relevant to their business operations and transactions across various industries, including the financial sector.
• Assist clients with GST registration, exemption applications, and guidance on multiple GST schemes.
• Review and electronically file clients' GST returns.
• Conduct GST health checks, due diligence reviews, Assisted Self-Help Kit (ASK) reviews, and Assisted Compliance Assurance Programme (ACAP) reviews.
• Provide support to clients managing IRAS GST audits and investigations.
• Assist clients in seeking GST rulings from IRAS.
• Support partners in developing the GST practice and participate in ad hoc projects and tasks as required.

Job Requirements

• Bachelor’s degree in Accountancy, Finance, or a relevant discipline, preferably with a professional qualification recognized by SCTP.
• Minimum of 6 years of experience in Singapore GST, ideally within a professional services or accounting firm.
• Strong understanding of Singapore tax laws and guidelines.
• Proven ability to ensure timely execution and delivery of tasks.
• Strong leadership, client management, team collaboration, project management, and analytical skills.
• Excellent communication skills, both written and spoken, with the ability to engage effectively at all levels.
• Collaborative team player with the capacity to handle pressure and manage multiple tasks.
• Motivated, with a desire for career advancement and development.
• SCTP accreditation, such as Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST), is an advantage.

Responsibilities

• Advise clients on both Singapore and international tax matters, helping them understand the pricing impacts of goods and services transactions between related parties and offering guidance on tax considerations in various deals.
• Assist clients in adhering to transfer pricing regulations, designing comprehensive tax and transfer pricing strategies in line with OECD and Singapore transfer pricing guidelines.
• Collaborate with international clients to understand their business models, developing transfer pricing policies that align with these models.
• Conduct functional analysis interviews, benchmarking studies, and issue analysis for the preparation of transfer pricing documentation.
• Identify planning opportunities based on OECD and Singapore TP Guidelines to benefit clients.
• Coordinate with Mazars global network firms to address client issues.
• Oversee regional and/or global transfer pricing projects, ensuring smooth project management and timely delivery.
• Manage and execute transfer pricing audits and other regional TP projects.
• Work alongside staff, peers, and partners to deliver transfer pricing solutions and strategies to multinational clients in the financial services sector, both in Singapore and globally.
• Lead the team through functional analysis, industry research, and benchmarking studies, applying insights to assess client positions and develop effective strategies.
• Guide the team in providing transfer pricing policy advice and preparing documentation.
• Review and offer recommendations on client agreements or documents for compliance and risk mitigation.
• Identify cross-business line opportunities for business development while managing transfer pricing engagements.
• Foster strong external and internal relationships with clients, networks, teams, and other service lines.
• Participate in any other ad hoc projects and tasks as needed.

Requirements

• Bachelor's degree in law, finance, tax, accounting, or a related field.
• Motivated, self-driven, and ambitious professional with 5-10 years of experience in Transfer Pricing, ideally within the Asia-Pacific and/or Europe regions and from a professional services firm.
• Preferably experienced in handling TP matters for Financial Services clients and/or Financial Transactions.
• SCTP accreditation is advantageous.
• Strong leadership, interpersonal, and communication skills.
• Proficient in OECD and Singapore TP guidelines.
• Skilled in delivery management, with a focus on timely execution.
• Proven leadership, project management, and analytical abilities.
• Effective team player with a collaborative mindset.

E-commerce managers are responsible for the online sales and overall management of an e-commerce business. They oversee the company's online presence, including the website, product selection, and customer experience. They also develop and implement online marketing plans to increase sales and brand visibility

• Website managementEnsure the website is customer-friendly, competitive, and achieves sales goals. They may also oversee digital marketers, web developers, and software developers who contribute to the website's design, structure, and traffic.
• MarketingDevelop and implement online marketing plans to increase sales and brand visibility. This includes analyzing data to optimize sales, developing marketing campaigns, and generating data-driven commercial insights.
• Customer experienceAnalyze customer data and website analytics to identify trends and opportunities to improve the customer experience. They may also ensure good customer service by addressing customer issues and comments in a timely manner.
• Financial managementHelp manage and control expenditures, such as supplies, postage, and utilities. They may also develop financial strategies and plans to maximize the budget, and track expenditures and create reports.
• Order fulfillmentWork closely with demand planning and warehousing teams to ensure smooth order fulfillment. This includes retrieving and filling customer orders accurately and on time, and processing orders through the point of sale (POS) system.
• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
• Reviewing the security of checkout pages and payment procedures.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Reviewing copy and legal disclaimers to verify their accuracy.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Examining sales-related metrics to inform restocks.
• Reporting on the utility of existing and novel strategies.

E-Commerce Manager Requirements:

• Completion of a pertinent sales qualification is preferred.
• Extensive experience as an e-commerce manager.
• Demonstrable track record of devising sales-enhancing strategies.
• Sound knowledge of prevailing procedures and techniques in e-commerce.
• Unmatched supervision, research, and troubleshooting skills.
• Exceptional consulting and quality assurance abilities.
• Ability to tackle the demands of ever-evolving technological implements with ease.
• All Races welcome

BUSINESS DEVELOPMENT MANAGER in Supermarket

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• All Races welcome
• Day and Night Shift

Job Responsibilities:

• Lead and motivate tender team (QS) and plan sales strategies to meet company’s sales target and KPI
• Ensure tender submission within tight dateline
• Manage project budget
• Design and prepare business proposals and solutions
• Improve cost competitiveness during tender for higher profit margins
• Plan and execute with tender team to achieve KPI
• Attend site visit and tender meetings and prepare response to clarifications
• Explore new potential customers and maintain good relationships with existing customers
• Conduct market analysis to identify new opportunities and trends
• Review internal business processes and proposes improvements in liaison with client facing and business services teams
• Provide trustworthy feedback and after-sales support
• Perform any other duties assigned by the Managing Director

Job Requirements:

• Minimum 3 years of working experience in M&E / ACMV sectors
• Knowledge and experience in tender department (ACMV / M&E)
• Diploma in mechanical or Electric engineering / business management or equivalent
• Proficient in MS Excels, Words, Power Point, AutoCad
• Min 3 years of M&E / ACMV
• Candidates with experience in construction tender processes preferred
• Candidates with more extensive experience may be considered for a senior role
• Only Singapore citizens and Permanent Residents are eligible to apply.

Responsibilities:

• Receiving, processing, and organizing shipments and deliveries accordingly.
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
• Assisting customers in locating desired shop items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price audits to identify and correct price discrepancies.
• Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
• Addressing and resolving customers complaints in a professional manner.
• Processing customer payments using the shop's Point of Sale (POS) system.
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Requirements

• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Exceptional customer service skills.
• Detail-oriented.

• Degree holder in any fields
• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

Responsibilities and Duties

• Manage and lead flavor creation initiatives to meet customers and internal project requirements
• Ability to identify potential risks, gaps etc. and develop creative solutions to address technical flavor issues.
• Proactively evaluate new raw materials and assess potential for future use in creating new flavors, partner with Operations business unit to solve potential manufacturing issues.
• Serve as a Technical expert in flavor creation techniques and provide meaningful input into category initiatives.
• Collaborate with internal and external customers to provide insightful partnership and leverage trusting relationships.
• Detailed knowledge of global R&D scope, projects, timelines, and deliverables scheduling
• Strong understanding of global capabilities, effective global network
• Defines gaps in portfolio and technologies to meet consumer needs
• Active involvement with R&D on regular basis for strategic initiatives
• Leads creative input on major regional and global projects
• Directs technology development and implementation in regional projects
• Manage and resolve key technical challenges with most appropriate resource
• Represents the business unit in senior projects to regional customer
• Strengthen ingredient and process knowledge, internally and externally.
• Understand competition capabilities, defines products gaps to category
• Ability to develops / propose customized training programs for Trainees, Juniors and Flavorists
• Any other ad-hoc tasks by Senior Management (representative/owner of business unit)

Requirements

· Bachelor's/Undergraduate Degree/Diploma in any science discipline, food engineering, food science, chemical engineering with at least 7 years relevant working experience as a hands-on Sensory Scientist / Panel Manager in the tobacco industry or related

· With a proven track record in leading Flavor projects, categories, you possess strong Flavor creation, innovation, and development technical know-how in a B2B or B2C environment. Ideally you should have strong interest in evaluating new raw materials and assessing potential for future use in creating new flavors and also experience in working in a team-oriented environment collaborating with cross-functional teams locally/regionally.

· You are the technical expert to identify potential risks and develop creative solutions to address technical flavor issues.

· You are good in building strong customer relations and capable in leading sizeable technical projects that are either proactive or go to market (G2M). You possess flavor creation techniques with strong familiarity in tobacco/savory products market trends.

· You should be comfortable working in a B2B environment with a positive, self-driven or results oriented attitude. Strong teamwork, customer orientation, project management, effective time management skills with proven ability to oversee all assigned projects and meeting deadlines are highly desirable.

Description

The Partnership Manager will be responsible for both demand and supply partnership acquisition. Partnering with companies and executing strategies for new demand and supply partnerships to drive revenue growth and high safety and service levels across MK Global. The Partnership Manager will be working to acquire larger supply partners to manage the Chauffeur jobs. This role will have revenue goals based on maintaining and growing current business as well as securing upsell opportunities and be on the lookout for tenders and any opportunities that will arise. The profitability goals are based on working with high quality and good priced partners. As such, this person will proactively identify, develop, and support revenue and profit growth opportunities while building a relationship of trusted advisor for demand partners and suppliers.

Job Scope

• Build relationships and develop strategies for new supply and demand partnerships
• Identify new sources of revenue generating opportunities with each demand partner and present directly to demand partners
• Identify and onboard new demand and supply partners, including contract negotiation work, technical integration support, and establishing a mutual beneficial relationship
• Daily analyzation of delivery and performance for each partner to maximize success
• Identify new sources of Supply partnership opportunities and grow our fleet together with them to cater to the number of jobs that we have.
• Ability to navigate multiple user interfaces for reporting and supply submissions
• Gather data and present quarterly business reviews for supply and demand partners
• Collaborate with internal teams to develop solutions that will enhance our operational efficiency and improve partnership standards.

Requirements

• High level of Microsoft Excel / Google Sheet and PowerPoint Google Deck experience is required
• Experience in the Chauffeur Drive / Taxi Industry
• Able to work with minimal supervision as well as within a group environment
• Strong communicator with excellent interpersonal skills, negotiation skills and able to handle multiple tasks while working in a fast-paced environment

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.

Roles and responsibilities

The Project Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Project Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

- Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.

- Lead team to manage project operations, schedule and specifications.

- Manage operational cost to keep cost within the budget.

- Manage site document filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards.

- Manage subcontractors’ activities to ensure compliance of contract requirements.

- Monitor compliance of work with the workplace safety and health regulations.-~ Monitor quality of project delivery to make sure they meet project requirements and regulations.

- Oversee the project team and subcontractors in delivery of project to meet completion date.

- Provides leadership to the project management and construction team.

- Submit weekly and monthly cash flow and project reports

Qualification

- Degree in Civil Engineering or related disciplines

Requirements

- Min 8 to 10 years of experience in similar capacity with extensive knowledge in steel, glass and building envelopes.

- Must have the competency to manage and lead project team

- Able to support tendering activities

- Able to communicate effectively with good interpersonal skills.

- Salary will commensurate with qualification and experience.

We are looking for a motivated individual to be part of an established award winning and creative architectural practice.

The Requirement

• Minimum of 5 years working experience in an architectural practice with a variety of project experience
• Polytechnic Architectural Diploma or equivalent
• Good up-to-date knowledge of Singapore Planning and Building Regulations
• Good computer AutoCAD and 3D BIM softwares (Revit, Sketchup etc)
• Able to operate independently to prepare drawings for Authority submission, tender and construction purpose by using BIM and conventional AutoCAD softwares
• Able to take charge of relevant authorities’ submission
• Possess a proactive attitude and a team player
• Only shortlisted Candidates will be notified.

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved