Total 23,546 customer experience manager job vacancies in Others category in Singapore

Restaurant Manager – SGUnited Traineeships Programme

1. Role Description:

This position reports to the Director and oversees daily operations, ensuring the establishment runs smoothly and efficiently. This role involves managing staff, maintaining high standards of food and service quality, and enhancing the overall dining experience for customers.

2. Specific Responsibilities:

• Adhere to and enforce employee compliance with health and safety as well as ensuring the strictest standards of sanitation are practiced on a daily basis.

• Coordinate marketing activities, budgeting and forecast on monthly/yearly sales revenue including Social Media Marketing /Googles Ads/Instagram activities.

• Analyse the restaurant budget to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed including track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary.

• Implement practices and procedures and consistently review operational standards as well as address customer needs, feedback, and complaints with the aim of always improving speed and service quality.

• Communicate new menu developments with the Head Chef according to market/customers’ demand to the interest of the Company and increase the overall sales volume.

• Hire, train, and supervise a team of employees as well as create staff schedule to ensure appropriate staffing.

3. Competencies to learn:

1. Ability to lead with high standards of personal integrity and professionalism

2. Knowledge of marketing and experience with social media and advertising trends.

3. Demonstrated ability to manage operating costs in accordance with budgets

4. Extremely organized and detail-oriented

5. Detailed knowledge of culinary trends and F&B service and best practices.

6. Strong leadership skills with the ability to manage teams in a fast-paced, high-pressure environment

• Lead, manage and motivate a team of Technicians to achieve daily customer satisfaction
• Overall resource planning and allocation for Operation departments.
• Plan, organize and control for daily Operations and execute work effectively.
• Responsible for continuous improvement programmes to improve on quality and delivery.
• Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.
• Monitor and appraise the individual worker’s performance.
• Provide pricing and quotations for services
• Handle customer feedbacks and enquiries.
• Responsible for corrective and preventive action.
• Perform any other duties as required and directed by the company.
• Plan and arrange preventive and forced maintenance on plant machinery.
• Enforce worker discipline in accordance to company guidelines and policy.

Responsibilities:

• Responsible for BIM setup and implementation.
• Establish and enforce documented processes, BIM Execution plans and workflows.
• Oversee the creation, approval and management of BIM contents.
• Lead and mange BIM team, ensuring all deliverables are met.
• Support and work closely with project team on BIM implementation and meeting project BIM requirements.

Requirements:

• Specialist Diploma in BIM.
• Minimum of 6 years related work experience in BIM implementation, design and drafting.
• Trained in BIM Modelling and BIM Management.
• Proficiency and in-depth working knowledge of BIM of Autodesk Building Design Suite software including Revit MEP/Structural/C&S and Navisworks, etc.

Duties & Responsibilities:

• Look into the company’s BIM Project Deployment Plan and develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring and workflow to meet the project.
• Work closely with project teams to provide solutions for BIM related technical issues. Assist project teams and design teams with BIM implementation
• Set up processes & workflows for efficient delivery of the project BIM deliverables.
• Set guidelines for internal and external model exchanges between project stakeholders and monitor its progress
• Attend client meetings & lead the decision-making process affecting the BIM deliverables
• Liaise and coordinate and other trades for cross-team support on BIM software
• Regularly meet with key project staff to update on progress. Document meeting minutes highlighting key action point. Ensure the issues highlighted are resolved, concluded and monitored for resolution provided by the design team.
• To oversee the BIM Coordination and daily management of BIM project data sets/workflows and project set up
• Collaborate with team and other relevant departments to ensure all drawings are in order as per design requirements.
• Any other duties deemed necessary and as assigned by the Senior Management.

Qualifications & Experience:

• Certificate in AutoCAD Autodesk advanced module.
• Certificate in Revit MEP Autodesk advanced module.
• Higher NITEC / Diploma in Mechanical engineering or equivalent.
• Minimum 3 years of experience in M&E drafting using AutoCAD, Revit and BIM preferably from Construction industry.
• Outgoing personality with strong interpersonal and communication skills.
• Ability to work independently and target oriented in a stressful environment.
• Ability to work well in a team and demonstrate initiative and commitment.
• To be able to converse in English and work effectively with Internal staff including Site Foreman, Supervisors, Engineers, Managers and Client’s BIM representatives.

Roles & Responsibilities

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

Oversee the Company’s Singapore and China business operations

Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.

Oversee specific departments in sales, marketing or finance and drive the respective division's China operation

Other duties as assigned from time to time

Requirements

Minimum degree with 6 years experience including 1-2 years of Supervisory experience

Experience in overseas or China business development is an advantage

Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.

Ability to plan and organise

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Job Responsibility

· Manage sales report and performance data to gauge productivity and achieve daily, weekly and monthly sales goals.

· Assign duties to team members and create work schedules.

· Develop operational strategies and ensure that the operational activities meet the organization’s requirements.

· Manage bid conditions and tender preparations.

· Monitor bid management to ensure it is aligned with the company and customers’ requirements.

· Maintain robust relationships with internal and external stakeholders.

· Perform all other duties as assigned.

Job Requirement

· Candidate must possess a BCA-recognized Degree in Civil Engineering or related qualification.

· At least 5-8 years’ experience and experience in Steelwork will be an advantage.

· Able to effectively collaborate with all stakeholders to achieve good results in project delivery; strongly committed to accomplishing the established milestones and other deliverables.

· Analytical, independent, self-motivated, possess a positive working attitude and takes responsibility in his work.

· Strong organizational, interpersonal and leadership skills

· Applicants with prior relevant experience in residential/ commercial/ industrial/ healthcare/ institutional/ government sector/ other projects will be preferred.

About the role

You will have the opportunity to help shape, influence and drive the business through business transformation. The successful candidate will manage a diverse portfolio of Singapore incorporated clients in corporate tax and multi-skill in at least one functional area such as GST, transfer pricing, private wealth or M&A. You may choose to be based in either Singapore, Kuala Lumpur, or Malacca.

Responsibilities:

• Lead a team of tax professionals and manage a portfolio of Singapore tax clients rendering compliance and advisory services relating to Corporate Tax, Incentives and grants, Personal Tax, Withholding Tax, Certificate of Residency, and other relevant areas of taxation
• Oversee tax returns and detailed tax computations for clients.
• Preparation of advice requested by clients and undertake review of work done by junior team members to ensure consistency with the Singapore Tax rules, regulations, the practice and requirements of the Inland Revenue Authority of Singapore (the 'IRAS').
• Attending to ad-hoc queries raised by IRAS and ad-hoc assignments

Requirements:

• Candidates must have directorship potential
• A recognized degree in Accountancy or professional accounting qualifications such as ACA, ACCA, CPA, Australia or equivalent
• At least 7 years for Senior Manager and 5 years for Manager with experience in Singapore tax
• Singapore Certified Tax Professional (SCTP) professional qualification is an advantage
• Experience in shipping industry assignments is an advantage
• Relevant experience with large/mid-tier international accounting firms
• Strong technical skills

Job Description

• Mainly doing outdoor sales focusing on metal product.
• Builds business by identifying and selling prospects; maintaining relationships with clients
• Provides good support, information and guidance to clients and service improvements
• Identifies by remaining current on industry trends, market activities and competitors

Job Requirement

• At least 1 Year(s) of working experience dealing with sales.
• Proficient in MS Excel and Words
• Resilience able to self-motivate consistently
• Strong mindset, able to work under pressure.
• Has connection in the Construction, Oil, Gas and Marine or Shipyard industry an added advantage

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.

Responsibilities

• Develop and implement comprehensive advertising and promotional plans to drive brand awareness and increase sales.
• Collaborate with cross-functional teams, including sales, product, and creative teams, to develop marketing materials, promotions, and campaigns.
• Monitor market trends, conduct market research, and analyze consumer behavior to identify opportunities and adjust strategies accordingly.
• Manage advertising budgets, negotiate contracts with vendors, and ensure all advertising and promotional materials are compliant with regulations.
• Utilize various advertising channels, including print, digital, and social media, to reach target audiences and drive engagement.
• Measure and analyze the effectiveness of advertising and promotional campaigns, and make data-driven recommendations for improvement.
• Supervise and mentor advertising and promotions team members, providing guidance and feedback as needed.

Requirements

• 5+ years of experience in advertising and promotions, with a proven track record of success
• Strong understanding of marketing principles, techniques, and best practices
• Knowledge of digital marketing, social media, and other emerging marketing trends and technologies
• Excellent communication, collaboration, and leadership skills
• Ability to multitask and prioritize in a fast-paced, deadline-driven environment
• Proficient in Microsoft Office and marketing analytics tools
• Creative and strategic thinker with a passion for marketing and advertising
• Able to work on weekend and public holiday
• Able to work longer hours with prolonged period of standing.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Construction managers are responsible for planning, directing, and coordinating construction projects from start to finish. Their duties include:

• Budgeting: Creating cost estimates and budgets, and tracking expenses throughout the project
• Scheduling: Preparing work timetables and ensuring that deliverables are completed on schedule
• Quality assurance: Ensuring that projects meet established standards and are safe and accurate
• Risk management: Developing contingency plans and managing any unexpected changes to the project's timeline or scope
• Compliance: Ensuring that the project complies with all legal requirements, including building and safety codes
• Communication: Reporting progress and budget matters to clients and the construction firm, and preparing internal and external reports
• Leadership: Motivating and leading the construction team
• Training: Training and providing feedback to construction workers and subcontractors
• Site visits: Inspecting work, checking materials, and ensuring that staff are following health and safety guidelines
• Collaboration: Working with architects, engineers, and other construction specialists
• Subcontractors: Selecting subcontractors and coordinating their activities

1. Planning

The construction manager not only needs to plan his work but also lay out the tasks for his team. A thorough project manager needs to forecast and determine the work that needs to be done for the proposed project. A project manager’s responsibilities include:

• Preparing work for the whole team
• Estimating costs
• Developing deliverable schedules as a roadmap for the construction team
• Following the project in case there is a need to handle or supervise some tasks
• Reviewing the project in depth to determine if everything is done according to plan

Recently, lots of helpful and handy (smart) tools have been developed to help the project manager do a better job.

2. Hire, fire and supervise

The project manager is considered the boss on the construction site. The project manager is responsible for getting the right people to handle all the tasks for a single project. Hiring and firing people are probably the hardest things to do. Supervising comes as the cherry on top – this part sometimes gets a little difficult and complex because of the need to pay attention to the details that someone in the team has missed. The project manager has to do all the coordinating and directing the construction workers.

3. Set goals

Setting goals is what the construction project managers often forget about. It’s one of the most important responsibilities that the project manager usually end up skipping.

The project manager needs to set specific goals signed by the client and do everything to meet the goals. On top of that, the PM is in charge of reviewing the contractual conditions of performance, determining the precision of the work, handling requirements and deliverables, etc. The goals establish how many workers and types of supplies are needed. Project managers who got everything ready with set goals usually end up being the most successful ones.

4. On time

There are several construction project managers I’ve worked with in the past. They were always on time. The project was completed even ahead of time. I still collaborate with the same people. It was a difficult path I needed to walk to find them. The previous construction project managers were always a week or month late with one single project and that’s unacceptable.

A job comes with a specific set of constraints and objectives. There is a huge time frame in which everything needs to be ready. Time is crucial because there are many penalties included against the builder if the project is late.

5. Stay on budget

Construction projects are commercial endeavours. As the project manager, you need to keep the money in mind while planning the whole project and work. The key is in estimation. There are software that could help you get the job done more effectively.

When the project starts, you are the one who needs to make sure the crew doesn’t go above the budget. See costs, estimate, compare and cut unnecessary costs to stay within budget limits.

6. Keep client and your boss on the loop

No one is on the construction site except you and your team. The project manager is the boss, but he has someone above him. Most of the project managers do things on their own. They forget that they need to update the client and his boss about the progress of the project. Or, the thing that I hate the most, they hide things from the client/boss when something is not going according to plan. The project ends up with a huge failure because of that.

Free ebook: How to improve productivity on your construction site

Keeping your boss and client in the loop means giving them daily or weekly reports of the job status, equipment, policies and upcoming procedures with all the issues that came from the work. If an issue comes up, the project manager’s work is to inform all parties with how this will affect timing, extra costs and how he plans to fix/adjust that.

7. The dispute manager

Playing the role of a project manager is probably the same as playing a dispute manager. Putting everything under control is a key. Sometimes it requires you to be the judge who will bring order in the courtroom (construction site).

The construction project manager resolves many disputes that could come on his construction site. Disputes could come in different forms:

• Between fellow construction workers
• Subcontractors
• The client
• Third parties
• Within the project management team

An unresolved dispute could lead to failure. A smooth engine needs all its features to run smoothly! The key to successfully resolving issues is to “nip the disagreement in the bud”. You need some clear preventive measures and a mechanism to resolve conflict fast and steady!

8. Draft contracts

All the work that needs to be done in the project should be written in a draft contract. That’s the contract between the owner and builder. That’s the contract all construction project managers know about. However, there are more that need to be handled by the PM.

I’m talking about the draft contracts with:

• The architects
• Materials suppliers
• Subcontractors (electricians, carpenters, heating and cooling professionals)
• Other third parties involved in the project

Keeping all these parties covered with draft contracts is important for completing the whole puzzle called construction project.

9. Manage risks

This is more like a skill every successful project manager needs to have. It was really hard for managers to manage risk. Now there are software helpers that could help him do that more efficiently. Knowing the possible risks and informing the builder and client about that, can reach a mutual agreement of how this risk could be handled or shared.

10. Other responsibilities

Last but not least, here are a few other responsibilities that will make a successful construction project manager:

• Plan and arrange visits to new potential clients
• Ensure every client receives enough support and establish an unbreakable relationship
• Develop contacts with senior staff, directors and other influential people around you
• Coordinate support and do the training

Roles & Responsibilities

Reporting to the Managing Director, your job responsibilities are as follows but not limited to:-

Oversee the Company’s Singapore and China business operations

Plan the Company's Chinese strategy, hiring and delegating authority to implement new policies and practices.

Oversee specific departments in sales, marketing or finance and drive the respective division's China operation

Other duties as assigned from time to time

Requirements

Minimum degree with 6 years experience including 1-2 years of Supervisory experience

Experience in overseas or China business development is an advantage

Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.

Ability to plan and organise

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Able to read construction drawings, know well the skill of formwork , rebar, concreting, survey.

To lead the installation teams at construction sites to plan and execute works according to the project schedule;

To plan the manpower deployment require for the site works;

To ensure efficient utilization of manpower, raw materials and consumables for our construction projects at construction sites;

To oversee the works and resolve any technical issues/ difficulties that may arise on constructions sites;

To ensure the works at construction sites carried out are complying with safe work procedures;

To report to project team on work progress at construction sites;

To liaise with main or sub-contractor for coordination work and installation,able to handle complaints and provide regular feedbacks.

To manage all on-site matters and assist Technical issues.

Any other duties as assigned by the Project Manager from time to time.

Accept working outdoors,the minimum working hours are from Monday to Saturday.

Responsibilities for Sales Manager

• Recruit, hire, and train sales team

• Set sales goals, compare performance to goals, and adjust goals as needed

• Assess current team processes and procedures, identify opportunities for improvement, and implement them

• Develop individual quotas and assign territories for team members

• Provide detailed and accurate sales forecasts

• Coach, mentor, and provide feedback to team members

• Foster a competitive yet collaborative team environment

• Assess individual performance through observation and measurement, and suggest corrective actions as needed

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an Outlet Manager to join our dynamic team in a leading beauty and wellness company. As the Outlet Manager, you will play a pivotal role in overseeing the day-to-day operations of our outlet, ensuring exceptional customer experiences, and driving the success of our brand. If you are a passionate and results-driven individual with a background in beauty and wellness management, we invite you to be part of our innovative and thriving organization. Responsibilities may include but not limited to:

Drive a team of Consultants and therapists to optimize sales by upholding exceptional service and retail standards, ultimately achieving customer service and sales objectives.

Manage all aspects of refund and complaint cases to ensure resolution and customer satisfaction.

Gather customer testimonials, feedback form, before and after photos.

Brainstorm marketing strategies to boost outlet sales figures.

Identifying areas for enhancement and implementing necessary changes to elevate the overall customer experience and service standard.

Demonstrate resourcefulness, a service-oriented approach, active engagement, and effective hands-on management skills.

• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description:

Lead a team of professional & technical trained staff in planning, daily operations, liaise with clients, consultants, sub-contractors & relevant authorities.

Ensure the construction project complies with all building codes and any other legal or regulatory requirements.

Responsible for overall project planning, scheduling, monitoring and updating to meet targets.

Manage the project sites and operations by overseeing the day to day running of all matters related to the construction of the project.

Assist in the planning and sequencing of construction operations.

Reporting to the higher Management.Candidate must possess at least Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Civil) or equivalent.

Preferably possess own transport.Have an ownership attitude, be willing and able to grow, coach and mentor.Able to manage a site team and liaise with main contractors, sub-contractors and consultants.Knowledge of AutoCAD, Microsoft Project, Microsoft Office is a must. Others acquired skill will be an added advantage.

At least 5 Year(s) of working experience in the related field is required for this position.

Preferably Manager / Senior Manager specialized in Engineering - Civil/Construction/Structural or equivalent.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

1. Office Operations: Administrative Managers are responsible for managing the day-to-day operations of an office or department. This includes tasks like managing office supplies, equipment, and facilities, ensuring security and safety protocols are in place, and maintaining a clean and organized work environment.

2. Communication: They are responsible for facilitating communication within the organization. This includes managing internal and external correspondence, phone systems, and email communications.

3. Records Management: Administrative Managers oversee the organization and maintenance of records and documents, both physical and digital. This includes ensuring compliance with record-keeping regulations.

4. Policy Development: They may contribute to the development and implementation of administrative policies and procedures to improve efficiency and effectiveness.

5. Project Coordination: Depending on the organization, Administrative Managers may be responsible for coordinating specific projects or events, such as office moves, renovations, or special initiatives.

6. Vendor and Supplier Management: They often interact with external vendors and suppliers, negotiating contracts, managing relationships, and ensuring services are delivered as agreed upon.

7. Technology and Systems: Administrative Managers may be responsible for managing and troubleshooting office technology and software systems, including computer networks and office software.

8. Compliance and Regulations: They need to stay informed about relevant laws and regulations related to office management, such as data protection, health and safety, and labour laws, to ensure the organization's compliance.

9. Human Resources Support: In smaller organizations, Administrative Managers may also assist with certain HR functions, such as employee on boarding, benefits administration, and payroll coordination

·Supervising and oversee the direction of the project (or a package), ensuring that the client's specifications and requirements are met, review pogress and liase with quantity surveyors to monitor costs;

·Liaising with the main-contractor, other construction professionals;

·Coordinating and supervising construction workers;

·Selecting tools and materials;

·Making safety inspections and ensuring construction and site safety;

·Assessing and minimising risk;

·Finding ways to prevent problems and to solve any that crop up.