Total 23,368 customer experience manager job vacancies in Others category in Singapore

• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• ERP project oversight.

We are seeking an experienced and dynamic individual to join our team as the Risk Senior Manager for Asia. The successful candidate will be responsible for managing the risk functions across Asia, overseeing risk identification, assessment, and mitigation efforts to safeguard the stability and integrity of the organisation's operations in the region. 
This role requires a seasoned professional with a deep understanding of regional market dynamics, regulatory requirements, and industry best practices.

Your mission

As the regional risk manager you will be responsible for:

• Be a critical partner to the APAC Head of Risk in developing and executing a global risk management strategy tailored to the Asia region.

• Provide strategic leadership and guidance to regional risk management teams, ensuring consistent application of risk management methodologies, policies and procedures across all Asia operations.

• Conduct regular risk assessments and stress tests to identify and evaluate risks specific to the Asia region, including Operational, Tech, compliance, financial, financial crime and strategic risks.

• Work closely with product teams to value add on risk insights into product changes, new product and market launch, open issues and horizon risks relevant to the region. 

• Monitor and analyse regional market trends, product risks, incidents, regulatory developments, and emerging risk factors to assess their impact on the organisation's risk profile and recommend appropriate risk mitigation strategies.

• Oversee the implementation of risk management tools and systems in the Asia region, leveraging technology and data analytics to enhance risk monitoring, reporting, and decision-making processes.

• Work collaboratively with business units and functions to design and implement effective risk mitigation strategies, controls and action plans. Monitor the effectiveness of controls and recommend enhancements as necessary. 

• Provide timely and accurate risk reports and updates to senior management and the board of directors, highlighting key risk exposures, trends, and emerging risks in the Asia region.

• Develop and maintain effective relationships with regional regulators, industry peers, and other external stakeholders to stay abreast of regulatory developments, industry trends, and best practices in risk management.

• Work in partnership with APAC Head of Risk to recruit, develop, and retain a high-performing team of risk professionals, Provide Leadership and mentorship and coaching to foster a culture of risk awareness, accountability and continuous improvement.

Job Description

• Industry/ Organization Type: Retail (medical-related international brand)
• Position Title: Assistant Retail Manager /Business Operations Partner
• Working Location: Plaza Singapura
• Working Hours: 4 days (11 am to 9 pm)
• Salary Package: Gross up to $5000 (Basic + Commission) + 10% shares of the company annually
• Duration: Permanent Role

Key Responsibilities

• Assisting in the daily operations of the business
• Learning all aspects of the business through extensive training and coaching
• Providing excellent customer service to clients
• Participating in the growth and development of the business
• Serving Customers and processing sales transactions
• Ensuring high levels of customer satisfaction
• Maintain outstanding store condition and visual merchandising standards
• Undertake ad-hoc function and related duties as and when required

APPLY NOW!!!

• A Levels, Diploma or equivalent
• Great communication skills
• Pleasant personality with lots of energy
• Passion for helping others and changing lives
• This is not a 9 to 5 corporate job with every weekend and public holiday off. This is an opportunity to learn how to operate a successful business and retire early, like our client. If you are interested in this opportunity, please apply now.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64743 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Education
• Position Title: Office Manager
• Working Location: Raffles Place (Walking distance from MRT)
• Working Hours: 5 days, Mon – Fri (8 am – 5 pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Overseeing daily operations of the school office, managing daily administrative tasks and delegating responsibilities as needed.
• Managing office supplies and equipment.
• Organizing and coordinating the school’s schedules, meetings, appointments, and events.
• Handling enquiries from emails, phone calls, and other communications promptly and professionally.
• Assist in generating report and presentation preparation, including gathering data and organizing information.
• Managing the office budget, tracking expenses, and ensuring funds are allocated appropriately.
• Assist with HR tasks such as onboarding new staff, maintaining employee records, and coordinating training sessions.
• Ensuring office policies and procedures are implemented effectively and evaluate their impact on productivity and compliance.
• Address and resolve any issues that arise within the office.

APPLY NOW!!!

• Proven experience as an Office Manager or in a similar administrative role.
• High proficiency in office software and equipment.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67114 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: SHE Manager (Chemical)
• Working Location: West – Tuas
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 6000 + AWS + Variable Bonus + Yearly Increment
• Duration: Permanent

Key Responsibilities

• Support the Managing Director and collaborate with QSHE teams to ensure the understanding and implementation of corporate SHE strategy, guidelines, and processes.
• Develop and communicate the Company SHE strategy, design effective long and short-term implementation plans, and oversee projects from conception to completion.
• Report SHE non-conformities and incidents, and manage them collaboratively with the Corporate QSHE Team.
• Lead SHE programs, audits for certifications, coordinate site audits/assessments, manage SHE competencies, and deliver training sessions.
• Conduct SHE audits for third-party service providers and support the Commercial Team with SHE advisory for dangerous goods.
• Oversee annual SHE performance goals, lead and manage the SHE team, and ensure contractor safety leading to zero harm.
• Engage with customers and internal staff on SHE matters, provide advice on controls and protective equipment, and regularly review SHE systems for continuous improvement.
• Liaise with external entities to maintain licenses, permits, and certificates and ensure compliance with statutory obligations.
• Hold and fulfill responsibilities related to SHE legal roles like Fire Safety Manager and Workplace Safety and Health officer.
• Coordinate emergency preparedness exercises and support the implementation of Site Safe Management Measures (SMM).
• Conduct SHE committee meetings, ensure adherence to the bizSAFE level 5 standards, and manage site risk assessments.
• Perform incident investigations with root cause analysis, understand the Singapore Safety Case regime, and implement standards and best practices.
• Ensure sites comply with SHE legal requirements, maintain the SHE Legal Register, and be proactive and responsive in compliance and emergency situations.

APPLY NOW!!!

• Min. Diploma in Workplace Safety and Health Management or Engineering related
• Min. 5 years of SHE working experience with managerial experience
• Preferably have experience in the Oil & Gas / Chemical industry
• Familiar with behavioural-based safety, fire safety, hazardous materials and DG management
• Having experience in distribution/logistics is an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66208 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

(Finance Support)
Working Days: Mon to Fri
Working Timing: 9am-6pm
Working Location: Beside Telok Ayer MRT
Starting Salary: 4000-5500 Max

Job Description:

• Liaise with external stakeholders for financial and administrative related matters in Singapore and in the other countries in APAC where our organization operate.
• Support in the invoice payments
• Liaising with company secretarial in preparation of director resolutions, Annual Returns, Annual General Meetings etc in APAC
• Manage in conjunction with the CEO the office administration in Singapore and the other countries in the APAC region.
• Manage procurement of general office supplies, leasing of equipment and upkeep of office facilities and making contingency plans to avoid disruption to office services.
• Liaise with building managements.
• Workplace safety management including fire regulations, first aid etc.
• Serve as central point of contact for IT and real estate matters.
• Oversee the implementation of benefits administration including policies, workmen compensation and medical plans.
• Initiate and lead the company events
• Support HR functions, prepare HR related letters and other correspondences as and when required
• Handle HR functionality including employee data management and payroll according to Singapore Employment Act.
• Handle work permit applications.
• Oversee the implementation of benefits administration including policies, workmen compensation and medical plans.
• Initiate and lead the company events
• Any other ad-hoc duties as required

Minimum Requirements:

• Degree in Finance/Accounting.
• Min. 15 years of working experience in Finance / accounting + administration.
• Solid knowledge and application skills in International Financial Reporting Standards (IFRS), Corporate Income Tax Act, GST Act and Employment Act.
• With IT knowledge is a plus

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Glencore Singapore Pte Ltd is a wholly owned subsidiary of Glencore Plc. and engages in commodity trading, the Singapore office employs approximately 220 staff working from a single site.

We are seeking a self-motivated, commercially oriented and driven individual who can demonstrate a sound understanding of fundamental analysis, commercial acumen, risk assessment and management in the context of a commodities trading environment. Strong written and verbal communication skills are a must. Candidates should also be data oriented and have an aptitude for numbers.

This role would suit a well-rounded analytics professional with strong quantitative and statistical skills together with previous industry experience. This demanding role is deeply involved in the day-to-day trading activities of the oil desk. As the Trading Analytics and Risk Management departments work closely together, applicants will be assessed for their suitability for either the Trading Analyst or Risk Manager position.

Position: Trading Analyst / Risk Manager

Dept: Trading Analytics / Risk Management

Location: Singapore

KEY RESPONSIBILITIES [Trading Analyst]

• Contribute and take responsibility for internal analysis reports, covering oil products markets, prices, spreads, cracks and cross asset correlations analysis, and build tools that can support this analysis going forward and/or for the traders to use;
• Continually solicit requests for ad hoc analysis relevant to the business;
• Work closely with the trading desks to tailor the research and analysis in accordance with business requirements;
• Identifying market relationships & pricing anomalies to provide insights and competitive advantage for the traders;
• Analyse ideas with traders, produce research supporting them & foster discussion across trading books, working closely with analysts from other books;

KEY RESPONSIBILITIES [Risk Manager]

• Trade capture & reconciliation of physical oil and paper trades (Futures, Swaps, Options).
• Daily position exposure monitoring and reporting to traders, highlighting exposure concentration and hedging requirements.
• Execute and manage hedging programs for traders with brokers (internal / external).
• Daily Profit & Loss computation & validating this against market movements or other costs / revenues.
• Daily & Monthly Profit & Loss and working capital movement analysis and explanatory commentary.
• Daily capture and accrual of secondary costs/revenues and periodic reviews of book accrual status.
• Daily interaction with Operations staff on various aspects of physical oil logistics, quality and costs.
• Liaising with Financial Control team on accounting matters or trade / cost capture in accordance with company guidelines and generally accepted accounting principles.
• Tracking of physical trade movements and notifications and update the relevant trades in the system.
• Ad-hoc trader support and analysis – research and analysis on market structure, spreads, price movements, cargo movements, P&L investigations and explanations, etc.
• Review global position & VAR reports to ensure the desk exposure is reflected correctly in the desk and division VAR reporting.

KEY COMPETENCIES / SKILL SETS

• Highly numerate, with good problem-solving and analytical skills
• Highly motivated, analytical, control-focused, diligent and organised individuals, who exhibits strong integrity, work ethics and ability to perform under pressure

EDUCATION AND EXPERIENCE REQUIREMENTS

• Educated to Degree/Masters with strong mathematical inclination
• Strong coding skills (VBA, SQL,Python, Database, C#, AngularJS etc)

COMPENSATION

Salary will commensurate with qualifications & experience.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities

• Check, upload menu to all delivery channel. Liaise with delivery partner regards ordering.
• Greet each guest promptly, courteously with eye contact, smile and good body posture. Hands-on in providing an effective, efficient and personalized service to our customers.
• Supporting restaurant management in overseeing daily operations, manage staff schedule, works role, responsibility and supervise every kitchen and dining room activity to ensure customer satisfaction always.
• Conduct training and educate new staff on restaurant operations. Check and update menu to deliver channels if any changes liaise with delivery partner regards ordering.
• Assist in the hiring and training of new employees as well as the continuous training of existing staff. Review staff performance record and provide training to help improve staff performance, when necessary.
• Manage social channel and marketing.
• Manage other supervisor role given by superior.
• Ensure service excellent is maintained at all times and investigate the cause of customer complaints/feedback and take remedial actions Manage social channel and marketing.
• To ensure all stock is available at all times and to order with the relevant department when necessary. Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
• Key orders in the Point-of-Sale (POS) system efficiently.
• Take bookings for buffet catering/dining-in or from customers in person, over the phone, or online, record them and assign tables by their requests and the suggestions of the automated system.
• Maintain a high ratio of return customers through great service.
• Review the progress and success of restaurant, making adjustments or pitching ideas for the restaurant as necessary.
• Collaborating with sales, marketing, advertising menu by planning promotional marketing campaigns.
• Assisting with the design, negotiation and placement of billboards, social media ads and email blasts.

Requirement

Leadership skills

Written and verbal communication skills

Problem-solving skills

Negotiation skills

Patience, compassion and empathy

A passion for customer satisfaction

Time management skills

Readiness to learn

Details of the Division and Team:

About Treasury:

Treasury is part of the Finance division with the Group Treasurer reporting to the Group CFO. The function is responsible for the sourcing, management and optimization of liquidity and capital to deliver high-value risk management decisions. This is underpinned by a best-in-class risk framework that enables Treasury to identify the Bank’s resource demands, set incentives by allocating resource costs to businesses and manage to evolving regulation.

Treasury’s mandate, which encompasses the Bank’s funding strategy, Asset and Liability management (ALM) and management of liquidity reserves, supports businesses in delivering on their strategic targets at global and local level. Treasury manages the optimization of all financial resources to implement the group’s strategic objective and maximize long-term return on shareholders’ equity. The Group Treasurer is based in London and the Treasury function operates across the globe with major hubs in Frankfurt, London, Singapore and New York.

Summary:

The successful candidate will be an experienced, independent and self-motivated contributor to the global Liquidity Management team in Treasury. As the person will lead various efforts in the overall liquidity management in APAC, the role demands a high level of commercial awareness, technical risk expertise and the ability to build relationships and manage a wide variety of stakeholders, including Business Heads, Liquidity Risk Management, Finance Reporting teams, and other Treasury Balance Sheet Management teams.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

Based in Singapore, the candidate will be responsible for:

• Analyzing and identifying shortfalls or weaknesses in Bank’s internal liquidity and funding frameworks
• Contributing ideas and making proposals for further enhancement internal liquidity models and frameworks
• Working closely with peers in the other major Treasury hubs to ensure consistency of model development and sharing of best practices and ideas
• Lead various efforts in the overall liquidity stress test methodology implementation in APAC, balancing between the global & local requirement.
• Optimize and steer the liquidity requirement across all APAC locations based on various constraints.
• Implement global projects in APAC
• Drive innovation process to automate processes and enhance data analysis capability

Benefits:

The candidate will experience:

• Diversified job content with exposure to senior management and multiple business lines (investment and commercial banking)
• Small team of well-trained professionals with a flat hierarchy, having close interaction across many business and infrastructure functions
• Insight into state-of-the art capital and liquidity risk management techniques
• Market-oriented and performance-based compensation package

Your skills and experience:

The candidate should have:

• 5+ years of relevant experience in Treasury or balance sheet or asset & liability management (or equivalent track record) within the Business Division
• Experience in leading implementations of liquidity framework (Pillar 1 and 2) or models involving multiple dependencies and stakeholder groups
• Data analysis background and programming knowledge
• Good understanding of various business products and their liquidity implication
• Experience in building relationships with business and infrastructure managers
• Excellent communication, presentation and problem-solving skills
• A history of taking initiative, being pro-active and ability to work independently
• Bachelors or equivalent degree in a relevant financial discipline

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Job Description

• Industry/ Organization Type: Accounting Firm (Global)
• Position Title: ESG Manager/ Risk Consulting Manager
• Working Location: Central
• Working Hours: Monday – Friday, 8.45 am – 5.30 pm
• Salary Package: Basic + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Plan and execute ESG services, which include:
  1. Conducting sustainability maturity assessments and due diligence
  2. Developing and implementing sustainability strategies for clients based on best practices and requirements
  3. Aligning sustainability frameworks with overall enterprise governance and risk frameworks
  4. Defining KPIs for ESG and monitoring their impacts
  5. Facilitating the development of net zero or decarbonisation strategies
  6. Configuring and implementing sustainability monitoring and reporting technologies
  7. Providing assurance services on reported data such as sustainability reports, greenhouse gas emissions inventories, and climate-related financial risks disclosure
• Lead and develop resources in line with the company and Group’s sustainability ambition.
• Develop client proposals and value propositions to drive client company growth.
• Stay updated on global and regional sustainability trends, regulations, and best practices.
• Develop and execute business development strategies, including go-to-market strategies.
• Manage project and conduct presentation to C-suite.

APPLY NOW!!!

• Bachelor's degree in Environmental Science, Sustainability, Business, or a professional qualification such as CA Singapore, ACCA, or equivalent.
• A minimum of 5 years of professional experience in sustainability/ESG consulting and reporting.
• Proficient in major ESG disclosure platforms and reporting frameworks, including but not limited to ISSB (IFRS), CSRD (ESRS), CDP, GRI, SASB, or TCFD.
• Experience in structuring, planning, and managing the execution of deliverables.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67132 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Confident in interaction with customers, colleagues, and other departments where appropriate.
• Inspect and ensure food overall cleanliness of the outlet
• Give training to staff where necessary
• Understand and complies with the company’s policies and procedures
• Handle customer complaints and feedback
• Ensure closing and opening process are in good order

Requirement

• Experience in a supervisory role in running a restaurant
• Service-Oriented & Excellent service attitude
• Good communication and strong interpersonal skill
• Good team player
• Thrives working in a fast-paced environment as part of a team
• A fast learner and able to think quickly on one’s feet
• Work with passion, zest, energy and professionalism
• Need to work in weekend and public holiday

Job Description

• Industry/ Organization Type: Engineering/ Instrumentation
• Position Title: Operations Supervisor/ Operations Manager
• Working Location: Bukit Batok
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm
• Salary Package: Up to $8,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Plan and monitor daily business operations to ensure alignment with organizational objectives.
• Evaluate business procedures regularly and implement necessary improvements.
• Review financial information and adjust operational budgets for profitability.
• Analyze data to evaluate performance and identify areas for improvement.
• Foster a collaborative team environment, recruiting, training, and coaching employees.
• Handle conflicts or complaints from customers and employees promptly.
• Generate reports and present information to management and stakeholders.
• Ensure successful implementation of business strategy, services, and deliverables.
• Coordinate project closure to distil best practices and ensure lessons learned are logged.
• Provide project planning, milestone management, scope management, and resource forecasting.
• Ensure compliance with regulatory and legal rules.
• Undertake any other operational duties as assigned by management.

APPLY NOW!!!

• Minimum Diploma in Engineering.
• At least 2 years of experience in a similar role, preferably in the process sector or instrumentation.
• Proficiency with Microsoft Office.
• Prior experience in leading a team is a must.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67056 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

SPEC LOGISTICS PTE LTD IS LOCATED AT 27 JOO KOON ROAD SG628982.

WE NEED TO HIRE OUTGOING AND GOOD PERSONALITY, MAINTAIN A GOOD RELATIONSHIP WITH VENDOR AND CUSTOMER.

GOOD IN 2D, 3D AUTOCAD, MICROSOFT.

RESOLVE PROBLEM AND WORK AS A TEAM.

OFFICE WORKING HOUR IS FROM MONDAY TO SATURDAY, FROM 8AM TO 5PM.

Key Responsibilities:

• Develop project scopes, budgets, schedules, and timelines.
• Manage project resources, including labor, materials, and equipment.
• Foster a positive and productive work environment.
• Identify and mitigate risks and challenges throughout the project lifecycle.
• Address and resolve any issues or concerns that arise during or after project completion.
• Ensure all projects adhere to company policies, safety standards, and legal requirements.

Qualifications:

• Strong knowledge of construction methods, materials, and legal regulations.
• Excellent leadership, communication, and interpersonal skills.
• Proficient in project management.
• Ability to multitask and manage multiple projects simultaneously.
• Strong problem-solving skills and attention to detail.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

•Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM)

•Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

•Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant

•Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

•Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

We are seeking a self-starter with a high degree of initiative and resourcefulness to oversee institution-wide global health projects and the partners' database, ensuring their clarity and visibility to stakeholders for the purpose of analysis and strategy formulation to advance the SingHealth Academic Medical Centre (AMC) brand in the region.

As the Manager of the International Collaboration Office, you will be responsible for reaching out and working closely with country managers to facilitate collaborations for regional Academic Clinical Programmes. You will also be tasked with connecting local and international funding partners to secure funding for new projects, as well as collaborating with project owners and the Legal department on project agreements. Additionally, you will work with the Communications department to promote the SingHealth AMC in the media.

Requirements

• Bachelor’s Degree with at least 8 years of working experience
• Experience in the healthcare sector is preferred
• Strong organisational and problem-solving abilities
• Strong interpersonal and excellent communication skills
• Independent yet comfortable working in a team and with multiple stakeholders from different backgrounds
• Occasional overseas travel is required

Responsibilities:

· Prepare asset, liability and capital account entries by compiling and analyzing account information

· Document financial transactions by entering account information

· Recommend financial actions by analyzing accounting options

· Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement and other reports

· Substantiate financial transactions by auditing documents

· Maintain accounting controls by preparing and recommending policies and procedures

· Reconcile financial discrepancies by collecting and analyzing account information

· Verify, allocate, post and reconcile transactions

· Produce error-free accounting reports and present their results

· Prepare financial statements and produce budget according to schedule

· Support month-end and year-end close process

· Develop and document business processes and accounting policies to maintain and strengthen internal controls

· Handle AR role

Requirements:

· Thorough knowledge of basic accounting procedures and principles

· Awareness of business trends

· Experience with creating financial statements

· Experience with general ledger functions and the month-end/year end close process

· Excellent accounting software user and administration skills

The Opportunity:

1. Permanent Role | West/East
2. Working hours: 44 hours per week
3. 5.5 days work week (alternate Sat)
4. Basic up to S$2,500 + OT pay (OT volume depends on role)

Adecco is partnering with various third-party logistic companies that are handling retail & fashion, cleaning appliances, fast moving consumer goods, semiconductor goods etc. They are looking for a Customer Service Coordinator to join their team. You will be assisting with the shipping documents and handling customers' enquiries.

The Job:

• Provide customer service support through phone and email channels.
• Prepare shipping documents and handle import/export documentation.
• Monitor shipments to ensure timely delivery.
• Process invoices promptly and accurately.

The Talent:

• At least 1year(s) working experience in the related field
• Team Player, positive and willing to learn attitude
• Able to commit OT as and when required

Next Steps:

• Apply through this application or send your resume to wa.me/6596317519 or can email to [email protected] in MS Word Copy.
• Only shortlisted candidates will be notified.

Lee Wei Ting
Direct Line: 9631 7519
EA License No: 91C2918
Personnel Registration Number: R1985905

As a User Experience Designer, you have a passion for solving UX challenges and ability to distil complex issues into useful and intuitive design solutions for users.

Research Responsibilities:

• Develop and execute user research strategies including methods like focus groups and face-to-face interviews.
• Conduct and manage user research and concept development, collaborating closely with product owners.
• Display a strong commitment to user-centered design through expertise in usability testing, A/B testing, stakeholder interviews, surveys, and transforming findings into actionable insights.

Design Responsibilities:

• Chart user journeys and assist agencies in defining processes to enhance service experiences.
• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate design ideas across digital platforms.
• Apply knowledge of UI and Design Systems and write clear, engaging copy to improve user experiences.
• Utilize Figma for design tasks.

Collaboration and Team Engagement:

• Foster collaboration within the team, maintaining high motivation and morale to explore effective design solutions while meeting deadlines.

Stakeholder Engagement:

• Contribute to project delivery by defining scope, goals, and deliverables in conjunction with stakeholders.
• Cultivate relationships and communicate regularly with stakeholders throughout project lifecycles.

Job Requirements:

The candidate should possess the following skill sets:

• Good team player
• Creative and strategic thinker
• Good presenter as well as listener.
• Open minded, explorative and adaptive.
• Patient; in the course of projects, there might be rounds of changes.
• Propose design decisions that are practical, functional whilst not compromising with aesthetics.
• Ability to convey ideas through variety of methods, such as storytelling, storyboards and mood boards.
• Proficient at using typography, iconography, colour, space and texture for your designs.
• Up to date and actively learning, you need to hone your skills, keep up with trends so that your designs are fresh and relevant.
• Front end development/web development technologies such as HTML/HTML5, CSS, SCSS JavaScript, and Responsive Web Design will be an added advantage.
• Knowledge of web and mobile technologies and their impact of feasibility on design solutions.
• A portfolio of an array of digital projects.
• Experience with Figma
• Advanced knowledge of design and prototyping tools, such as Photoshop, Illustrator and Sketch.
• Minimum 3 years of experience of working as a Visual/UI/Web Designer.
• Degree or Diploma in Design (e.g. interaction, graphic, visual communications), HCI, CS, or a related field or equivalent practical experience).

Email to: [email protected] (User Experience Designer, 18 June 2024)

Responsibilities

• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Reviewing financial reports to identify ways to improve profitability
• Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels
• Reviewing menus with chefs to ensure food quality standards are being met
• Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times
• Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive
• Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
• Establishing long-term business goals and objectives to improve the overall performance of the restaurant

Job Requirement

1.Order Fulfilment Management

• Ensure timely Order Fulfilment to ensure customers’ satisfaction and to meet OTIF.

2. Logistics & Warehouse Management

• Ensure the development and execution of efficient logistics, transportation and warehouse services.
• Monitor service providers in adherence of service level, frequency, customer satisfaction and compliance.
• Formulate and keep track of optimising the logistics cost, space utilisation and safe handling of products and delivery. Ensure organization’s operations meet SS620 / GDPMDS standards and requirements

3. Inventory Management

• Achieve high and consistent inventory accuracy
• Achieve optimal level of inventory holding – ageing inventory, missing and expiring

4. People Management & Development

• Promote and support progressive people management frameworks and policies to better attract, retain and develop talent
• Lead performance management and learning & development, adopting and leveraging on Skills Frameworks and other relevant frameworks.
• Recruit, orientate, lead and guide the team, ensuring that the day-to-day duties are carried out according to standards and requirements.
• Engage, mentor and motivate team members to excel and grow them personally and professionally.
• Manage staff issues and appraise their performance

Qualifications, Skills and Experience required

1. Excellent leadership skills including leading projects with broad scope, cross functional nature, and an impact within and outside own department.
2. Facilitate in-depth understanding of all aspects of the business and supply chain, Operation and execution to support strategies including total delivered cost, profitability, inventory turns, service levels, technology adaptation.
3. Excellent communication skills (with staff, peers, and Upper management) and ability to develop rapport with other functional leaders inside Organisation and Suppliers to influence decision making.
4. Strong problem solving and negotiation skills.
5. Drives changes, challenges status quo and makes recommendations for improvements to products and processes.
6. Demonstrate team leadership with proven track record in developing and sustaining relationships that contribute to the success of the organization. Guide team to be effective and efficient in execution.
7. BS/Diploma in Business/Supply Chain related field with minimum 5 years’ experience in a supply chain/operations management field required.
8. Experience in Shared Service Environment/Organization is an advantage.

Location: WEST

Tax Governance & Policy Matters:

- Report to the Head of Tax and ensure compliance with relevant tax and transfer pricing regulations across all Group entities, including those in Singapore, Greater China, India, and ASEAN.

- Assist in implementing the Group Tax Strategy and rolling out tax policies, controls processes, and best practices.

- Drive continuous tax optimization projects and improvements in Group tax processes and controls to enhance compliance quality and efficiency, providing improvement recommendations.

- Develop tax-efficient structures for investments, intra-group financing, corporate shared services, and cross-border transactions.

- Monitor updates to Group tax governance and transfer pricing policies and best practices in line with the latest tax regulation developments.

Tax Compliance:

- Oversee all aspects of tax compliance alongside the Finance team, ensuring timely review and filing of tax returns.

- Review to identify tax planning opportunities and minimize tax controversies.

Transfer Pricing:

- Manage and facilitate the preparation of transfer pricing documentation reports, tax position papers, and benchmarking studies in collaboration with the local Finance team.

- Ensure proper and adequate transfer pricing documentation is maintained to support intra-group transactions in compliance with local regulations.

- Perform operational transfer pricing reviews to align business arrangements with transfer pricing policy and objectives.

Tax Reporting:

- Set up and maintain a central tax database for Group tax reporting and data analytics, preparing for BEPS Pillar 2 requirements.

- Manage the Group’s tax reporting, including the annual tax accounting process, and periodic review of tax provision balances and deferred tax assets/liabilities to ensure accuracy.

- Perform tax data analysis to offer insights and recommendations for managing tax risks, optimization, and mitigation.

- Provide tax advice, guidance, and training to internal users on direct taxes, indirect taxes, withholding tax, and other tax matters. Develop and conduct tax sharing sessions/training for finance peers.

Tax Advisory:

- Partner with the business to provide tax support on transactions and projects.

- Provide tax leadership and support for M&As and internal projects.

- Support the Human Resource department on foreign assignment tax compliance matters.

- Review business and intercompany contracts for tax risk management.

- Handle applications for tax incentives and government grants.

Tax Audit:

- Manage tax audits and queries from tax authorities in collaboration with the local Finance team.

- Analyze exposure and assessments, and provide regular updates to stakeholders.

Tax Trends & Development:

- Stay informed about changes in tax laws, evaluate their impact on the business, and manage changes accordingly.

Requirements:

• A person with positive mindset, can-do attitude, initiative-taker, collaborative skills, team worker

• Strong technical background, practical experience handling regional direct and indirect tax matters for MNCs. Transfer pricing working knowledge

• Strong accounting and analytical skills with ability to research and apply tax law; willingness to learn new technical skills independently. Good professional judgement

• Self-motivated, strong sense of accountability, able to work under pressure to meet deadlines

• Keen eye for details, strong problem-solving skill, able to multi-task, manage competing priorities

• Good interpersonal skill, maturity to work with minimal supervision, ability to meet datelines

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Our client a leading Automotive company seeking for Customer Service Officer / Front Office Assistant.

Requirements:

• Min GCE O levels / ITE
• At least 2 years of customer service, front office or receptionist experience.
• Pleasant disposition, customer oriented with good communication skill.
• Well organized, independent and approachable.
• Responsible, proactive and patience.

Others:

• Office hours ( 5 day work week including weekend on a rotation schedule)
• Working hours 10am to 7pm
• Located Central-West
• Salary up to $3,200 (Depending on experience.

Interested applicants to email updated resume to [email protected]